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Best Western Plus Palatin Kongresshotel

4.0 out of 5.0

Recent guest reviews

I'm not sure how they got away with calling it a Best Western Plus?! There is no air in the rooms. There is a tower fan but it seemed to not make much difference. The decor is somewhere from the 80's. They were "making improvements" which lead to an early morning wake up. It would have been nice to know before hand that they were doing so. I would have book a different location. Parking is public under the hotel at €8 per night.

The good thing - the breakfast spread in the morning is very, very good. You should not miss it. As Wiesloch is a rather small town, I fail to understand, why the parking situation is so darn complicated. It's very difficult as a driver to find the entrance to the underground parking garage. Better signage is needed. Then you have to deal with the logistics of the parking ticket. This may be normal for Germany - but still, please make it more simple for your guests!

Very nice hotel with friendly staff. Rooms are clean and well furnished, and up to the usual Best Western standards. Will be returning in a few months time, should have stayed here before when in the area..

If you are looking for the local experience there are probably better recommendations. The BW Plus in Wiesloch is however a great central hotel if you are in the Rhein Neckar region of Germany. While I was there on business for 9 days I met numerous guests who were there for pleasure. Staff were great and very helpful. English was spoken by all staff however you had to ask for English menus or material. Room was nice and clean by was showing its age. Internet was reasonable however repeatedly being required to log in was annoying. Food was well prepared and presented. The menu for the bar area was different and by far my favourite. Parking is not free as they use a shared underground parkade however the hotel will validate your parking pass and charge you accordingly for the days required. It is an easy walk to stores and town shopping areas. I will differently use the hotel again.

Thank you so much for giving me yet another memorable stay at the Palatin Hotel. It was my second visit to your beautiful country Germany. I am very pleased with the service and accommodation. Clean and fresh. For me the quality of service and the Hotel Staff is from the best I ever experienced. Being at the hotel my second time, it felt as new and my very first time. The hotel rooms are spacious and very comfortable. The view is exceptional from my window on my first and second visit. Also in my haste to catch a taxi when I was leaving the next day, the hotel reception was willing to assist promptly and was able to book a taxi for me in very short notice. A Big Thank you. I am also want to mention the breakfast / lunch bevy and vast range of food from the menu. Exceptional and best quality. I am very much looking forward to my next stay at the Palatin and Palatin will always be my first choice. Highly recommended ! Thanks and with Warm Regards Heinrich

I stayed there many times over the last twenty years when I have come to Walldorf (SAP). It is a basic business hotel in a typical Best Western style. Over the years it showed a consistent quality level. It is one of my favorite hotels close to Walldorf.

Palatin is a nice, cleaned and usual business hotel. I stayed for more than a week. The service of staff, from room cleaner till waitress were more than expected while I was not well. The way they treated me was super. My appreciation to the team of Palatin Hotel. Thank you all so very much for taking care of me.

I stay at this hotel on a regular basis whilst travelling on business , the staff are friendly and efficient , nothing is too much trouble for them . The interior of the hotel itself is a bit dated and the bedrooms are pretty average and could do with a facelift . The beds themselves are very comfortable and the standards of cleanliness are very high . One big problem is there is NO air conditioning and on hot summer nights it's pretty much impossible to get any sleep as the rooms are sweltering hot . If you open the windows it's very likely you will be bitten by the various flying things that enter through the open window , I certainly was . The Breakfast area is being re furbished and is in general functional , the breakfast itself has a wide spectrum of food , fruits , pastries , cereals , yogurts , cold meats , cheeses etc . There is also a hot breakfast available , bacon , scrambled egg, boiled eggs , omelettes made to Order ,again a good selection . The quality of the scrambled eggs and bacon is in my opinion not the best and isn't really up to standard but otherwise it's ok .In summary I'd say the hotel is okay , the staff are great the food is average but if it's a hot night don't plan On getting a lot of sleep .

This is a kind of hotel where everything works, location is convenient, breakfast is ok but it's lacking something called good customer service. The front desk employee hardly stopped his conversation with his colleague to ask for my name..told me my room number and that was it..same thing at check out. Not a big deal but small chat usually makes this experience better!

Hotel is nice. Room, bed, bathroom is perfect and clean. As a platinum member I got an upgrade to a more spacious room. Nothing to complain. The downside is that they do not really have an outside terrace and even when you are sitting there it is hard to get a beer. You have to ask reception to wake up somebody. Also the bar closes at 23.00. Reason mentioned there were not many guests......but I am one! Not what I am used to. Could be improved.

Ringstrasse 17-19 Wiesloch BW

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center
  • Spa services

Located 2.9 mi (4.7 km) from Corporate SAP Headquarters, Best Western Plus Palatin Kongresshotel is within a 15-minute drive of Rhein-Neckar Arena. This 4-star hotel has 134 rooms and welcomes guests with a restaurant, free in-room WiFi, and a fitness center. It's in central Wiesloch and also within a 30-minute drive of Heidelberg Castle.


Enjoy a bite to eat at "Das Restaurant", the hotel's onsite restaurant. Satisfy your hunger from the comfort of your room with room service. Start your day off with breakfast, available for a fee.


All 134 rooms feature coffee makers, free bottled water, and safes. Guests can expect free WiFi and flat-screen TVs with satellite channels and pay movies. Hair dryers and desks are other standard amenities.

Property features

Guests staying at Best Western Plus Palatin Kongresshotel enjoy a fitness center, a steam room, and free WiFi in public areas. If you drive, self parking is EUR 8.00 per day, or you can take advantage of the airport shuttle (available on request) for EUR 0 per person one way. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and securing valuables. Additional amenities include 16 meeting rooms, conference space, and a business center.

Room options

Standard Room, 1 Double Bed

Full 1 | Sleeps 2

Suite, 1 Double Bed

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

85% of guests recommend this hotel

Total of 178 reviews