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Norseman Hotel

3.0 star property
Riverwalk hotel with a restaurant and a bar

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Photo gallery for Norseman Hotel

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View from room
Premium bedding, pillowtop beds, individually decorated
Library
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • Pet friendly

Explore the area

View in a map
Riverside, Wick, Scotland, KW1 4NL
  • Place, Old Wick Castle
    ‪4 min walk‬
  • Place, Wick Heritage Centre
    ‪7 min walk‬
  • Place, Pulteney Distillery
    ‪13 min walk‬
  • Airport, Wick (WIC)
    ‪14 min walk‬

Room options

View all photos for Classic King or Twin Room

Premium bedding, pillowtop beds, individually decorated

Classic King or Twin Room

8.8 out of 10
Excellent
(9 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for King Double, Single Occupancy

Premium bedding, pillowtop beds, individually decorated

King Double, Single Occupancy

10.0 out of 10
Exceptional
(1 review)
  • 194 sq ft
  • Sleeps 1
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room

Family Room | Premium bedding, pillowtop beds, individually decorated

Family Room

  • 205 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Superior Double or Twin Room

Premium bedding, pillowtop beds, individually decorated

Superior Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Single Room

Single Room | Premium bedding, pillowtop beds, individually decorated

Single Room

8.0 out of 10
Very good
(3 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double or Twin Room (single use)

Premium bedding, pillowtop beds, individually decorated

Superior Double or Twin Room (single use)

  • 194 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Twin Room

Premium bedding, pillowtop beds, individually decorated

Classic Twin Room

8.0 out of 10
Very good
(1 review)
  • 194 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

Classic Triple Room

  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

Wick

Located within a 5-minute walk of Old Wick Castle, Norseman Hotel is within a 15-minute stroll of Wick Heritage Centre. This 3-star hotel has 48 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Old Wick Castle - 4 min walk - 0.3 miles
  • Wick Heritage Centre - 7 min walk - 0.4 miles
  • Wick Library - 13 min walk - 0.7 miles
  • Pulteney Distillery - 13 min walk - 0.7 miles
  • Gills Bay Ferry Port - 42 min drive - 22.1 miles

Getting around

  • Wick Station - 5 min walk
  • Inverness (INV) - 148 min drive

Restaurants

  • ‪Wickers World - ‬13 min walk
  • ‪Bord De L'Eau - ‬4 min walk
  • ‪Morags - ‬4 min walk
  • ‪Spice Tandoori - ‬5 min walk
  • ‪Thrumster House - ‬8 min drive

About this property

Norseman Hotel

Riverwalk hotel with a restaurant and a bar
Guests of Norseman Hotel enjoy access to free WiFi in public areas, meeting rooms, and conference space. A stay here includes free parking. Front-desk staff can assist with dry cleaning/laundry, tours or tickets, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a business center, coffee/tea in a common area, and a library.
Guests can enjoy TVs and stay connected with free WiFi. Bathrooms offer hair dryers, and pillowtop beds with premium bedding ensure a restful night. Electric kettles, phones, and desks are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Exterior
Mackays Hotel Wick
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  • Parking included
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 224 reviews
$122 nightly
The price is $147
Jan 6 - Jan 7, 2026
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Crofters
  • Wickers Bar

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 258 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Built in 1970
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: GBP 10.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 25.00
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 24 and December 27.
The property is closed: New Year's Eve and New Year's Day.

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for GBP 10.00 per pet (varies based on length of stay)
  • Dogs only
  • 1 total pets
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for GBP 25.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: GBP 10.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 25.00 (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 17
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Hotel Norseman
Norseman Hotel Wick
Norseman Wick
Norseman Hotel
Norseman Hotel Wick, Scotland
Norseman Hotel Wick Scotland
Norseman Hotel Wick
Norseman Hotel Hotel
Norseman Hotel Hotel Wick

Frequently asked questions

Are free cancellation options available at Norseman Hotel?

Norseman Hotel provides free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

What's there to do within easy reach of Norseman Hotel?

This hotel in Wick is within a 10-minute walk of Old Wick Castle and Wick Heritage Centre. Pulteney Distillery is within a walking distance of 0.7 mi.

Is parking available on site at Norseman Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Norseman Hotel feature a casino at the property?

No, Norseman Hotel doesn't have a casino.

Is there an indoor pool at Norseman Hotel?

No, there is no indoor pool at this hotel.

Is Norseman Hotel a good place to stay for couples?

Amenities that appeal to couples at this riverfront hotel include a pillowtop mattress and around-the-clock room service in each guestroom with some featuring river views.

Are there hot tubs at Norseman Hotel?

No, this hotel doesn't have a spa tub.

Does Norseman Hotel have a restaurant that serves breakfast?

No, Norseman Hotel doesn't have a restaurant that serves breakfast.

Does Norseman Hotel allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Norseman Hotel for a fee of GBP 10.00 per pet, per night. The property also provides food and water bowls.

Does Norseman Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Norseman Hotel?

The closest major airport to Norseman Hotel is Wick (WIC), which is within a mile.

Are there rooms with balconies at Norseman Hotel?

No, there aren't any guestrooms with balconies at Norseman Hotel.

Does Norseman Hotel have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Norseman Hotel.

Norseman Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 120 out of 326 reviews
Rating 8 - Good. 136 out of 326 reviews
Rating 6 - Okay. 43 out of 326 reviews
Rating 4 - Poor. 17 out of 326 reviews
Rating 2 - Terrible. 10 out of 326 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Robert

Liked: Cleanliness, staff & service
Basically the hotel is fine but some of the decor is a bit tired. However everything in the room worked and it was warm and comfortable. We ate in the restaurant which was OK though some of the staff appeared very young and not very experienced.
Stayed 1 night in Sep 2025

8/10 Good

Cui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the hotel was good, staff are very friendly and they’re let friendly hotel. The only thing is the shower being very slow and weak.
Stayed 1 night in Sep 2025

6/10 Okay

Lindsay

Liked: Room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
I found the staff to be really pleasant and helpful. Our stay was one night the food was really good.
Stayed 1 night in Sep 2025

6/10 Okay

SUZANNE

Traveled with partner
Liked: Cleanliness
Furniture was shabby in the room, but beds were comfortable. Staff were not very warm, except for the maid who did our room. I must have missed the information about there being no elevator, but we made it up to the third floor.
Stayed 2 nights in Aug 2025

8/10 Good

Alastair

Traveled with family
Liked: Cleanliness, staff & service, amenities
A fairly charmless purpose built hotel in a municipal car park setting, though it does have a lawn at the back. Professionally run, it serves its purpose more than adequately. There isn't much competition in Wick.
Stayed 1 night in Aug 2025

8/10 Good

Kalwant Singh

Liked: Cleanliness, staff & service, room comfort

Good and comforting with garden view

Just wanted to see wick and wee brake and hotel was clean food was good room was clean and comfortable only one thing don’t have a lift
Stayed 2 nights in Aug 2025

8/10 Good

Philip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

AA Ernani Robertson

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

DISGUSTING

Have a look at the pic. It says it all. Surely this must violate some health code? The mattrass was disgustingly, filthy. There was a chocolate bar wrapper on the floor. The windows havent been cleaned in ages. How can they get away with this?
Stayed 1 night in Jul 2025

8/10 Good

Kyle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Martin

Stayed 2 nights in Jul 2025

8/10 Good

Tony

Business traveler
Liked: Cleanliness, property conditions & facilities
Nice hotel just a shame about the squeaky floorboards in the bedroom
Stayed 2 nights in Jul 2025

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just a one night 'stand'. Worked well enough. Location okay. We have never stayed in Wick before. Food and drink in resto' was pretty okay. Recommended to us be a friend who knows the area - but that was after we has made the booking. Close enough to be convenient for ferry crossing in the morning from Scrabster to Stromness.
Stayed 1 night in Jun 2025

6/10 Okay

Srinivasa

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Martin

Traveled with family
Liked: Cleanliness, staff & service
Friendly staff and comfortable, clean rooms. It is a bit dated but fine.
Stayed 1 night in Jun 2025

6/10 Okay

chris

Stayed 2 nights in Jun 2025

10/10 Excellent

Iwona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing staff

I had a great stay at your hotel yesterday! From the moment we arrived, the atmosphere was warm. We truly felt welcomed by the friendly staff. A special highlight was that our dog got a separate breakfast—such a thoughtful and heartwarming touch! It's clear that you go the extra mile for all your guests, including the furry ones. Thank you for a memorable experience!
Stayed 1 night in May 2025

8/10 Good

prudence

Traveled with partner
Liked: Cleanliness, amenities
The price, cleaness, staffs good attitude, comfortable beds
Stayed 1 night in May 2025

8/10 Good

Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes - good variety of breakfast choices, dinner menu also good and food overall excellent. Staff all very friendly and helpful. Bed didn't seem a king as requested, but our room was changed quickly and efficiently. Relaxed atmosphere. Other - bedroom decor and furniture a bit tired looking. A major crack in our bedroom window was taped over. Shower had very low pressure. (All of which led to the good review rather than the excellent).
Stayed 2 nights in May 2025

8/10 Good

IAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It is dated.....the staff and food was brilliant.
Stayed 1 night in May 2025

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick and easy check in, we hadnt booked a evening meal table but were accommodated for, it was a sunday carvery with lots of choice and it was lovely. Breakfast was alittle unorganised, not much food out no glasses for juice
Stayed 1 night in May 2025

10/10 Excellent

Michael

Stayed 1 night in May 2025

8/10 Good

Richard C.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

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