InterContinental Hayman Great Barrier Reef by IHG

5.0 star property

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Photo gallery for InterContinental Hayman Great Barrier Reef by IHG

Room, 4 Bedrooms (Hayman Residence) | Exterior
Creator video - submitted by Volha’s Travel Vault
Meeting facility
Suite, 3 Bedrooms (Hayman) | Premium bedding, down comforters, pillowtop beds, minibar
4 restaurants; breakfast, lunch, and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Hayman Island, Whitsundays, QLD, 4801
  • Place, Hayman Island Reef
    ‪1 min drive‬
  • Place, Whitsunday Lookout
    ‪4 min drive‬

Room options

Classic Room

9.4 out of 10
Exceptional
(3 reviews)
  • Resort view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Premium Room, 1 King Bed (Lagoon Ocean View)

9.8 out of 10
Exceptional
(7 reviews)
  • Ocean view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Suite, 1 Bedroom, Pool View

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Classic Room, 1 King Bed, Courtyard View (Retreat)

9.8 out of 10
Exceptional
(7 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Villa, 1 King Bed, Beachfront (Pool, Adults Only)

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 1292 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Premium Room, 1 King Bed, Lagoon View

  • Lagoon view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Premium Room, 2 Twin Beds, Lagoon View

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Premium Room, 2 Twin Beds (Lagoon Ocean View)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Suite, 2 Bedrooms (Pool Ocean View)

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 1227 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

Suite, 2 Bedrooms (Hayman)

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 1722 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

Suite, 1 Bedroom, Lagoon View

  • Ocean view
  • 969 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Family Suite (Lagoon)

  • Lagoon view
  • 1550 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

Suite, 1 Bedroom, Pool Access (Adults Only)

10.0 out of 10
Exceptional
(1 review)
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 1 Bedroom (Hayman)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 990 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Premium Room, 1 King Bed (Beach Access)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Suite, 3 Bedrooms (Hayman)

  • Ocean view
  • 2045 sq ft
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds
  • Free WiFi

House, 3 Bedrooms (Hayman Beach)

  • Ocean view
  • 4306 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 King Beds
  • Free WiFi

Room, 4 Bedrooms (Hayman Residence)

  • Ocean view
  • 6997 sq ft
  • 1 bedroom
  • Sleeps 8
  • 4 King Beds
  • Free WiFi

Suite, 1 Bedroom, Accessible

  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Classic Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Suite, 1 Bedroom, Beachfront (Pavilion, Adults Only)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Whitsundays

InterContinental Hayman Great Barrier Reef by IHG is adjacent to popular attractions such as Coral Sea and Hayman Island Reef. This 182-room, 5-star hotel has 2 outdoor pools along with a marina and a full-service spa.

What's nearby

  • Hayman Island Reef - 1 min drive - 0.0 miles
  • Whitsunday Lookout - 4 min drive - 1.0 mile

Restaurants

  • Bam Bam
  • amici
  • Pacific breakfast restaurant
  • Grove Boutique & Cafe
  • AQUA

About this property

InterContinental Hayman Great Barrier Reef by IHG

InterContinental Hayman Great Barrier Reef by IHG features a marina, a full-service spa, and 2 outdoor pools. For transportation, you can make use of an airport shuttle at scheduled times for AUD 132.5 per person one-way, as well as a ferry terminal shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this beach hotel include a children's pool, a 24-hour gym, and a steam room.
Guests can expect free WiFi and LCD TVs with satellite channels and pay movies. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Other amenities include balconies or patios, iPads, and sitting areas.
3 outdoor tennis courts and a marina are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 6 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 5:30 PM at scheduled times
  • Ferry terminal shuttle (surcharge)

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • 2 poolside bars
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Amici Trattoria
  • Aqua
  • BamBam
  • Pacific

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • 3 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Designer stores
  • Ecotours
  • Fishing
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Helicopter/airplane tours
  • Kayaking
  • Motor boating
  • Paddleboard
  • Personal motorized watercraft
  • Pickleball
  • Pilates classes
  • Racquetball/squash
  • Rowing/canoeing
  • Sailing
  • Shopping
  • Snorkeling
  • Steam room
  • TV in common areas
  • Water sports equipment
  • Wine tasting room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • Conference center (205,248 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Garden
  • In a national park
  • Marina
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • In-room massages
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • iPad
  • LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests must transfer to the property via boat or floatplane and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 1.9 percent for credit card payments
Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
This property is accessible by boat transfer or sea plane only. There is no public airport on Hayman Island. Transfer service can be booked directly with the property for a fee.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests must contact this property at least 14 days in advance to arrange check-in and boat transfer.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 150.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 100 per accommodation, per night
  • Destination fee: AUD 30.60 per person, per stay. This fee does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: AUD 132.5 per person (one-way)
  • Airport shuttle fee per child: AUD 67.5 (one-way), (from 5 to 12 years old)
  • Rollaway bed fee: AUD 150.0 per night
  • Credit card charges are subject to a surcharge of 1.9 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Hayman Island
InterContinental Hayman
InterContinental Hayman Island Resort
InterContinental Hayman Great Barrier Reef
InterContinental Hayman Island Resort an IHG Hotel
InterContinental Hayman Great Barrier Reef by IHG Hotel
InterContinental Hayman Great Barrier Reef by IHG Whitsundays

Frequently asked questions

Are free cancellation options available at InterContinental Hayman Great Barrier Reef by IHG?

InterContinental Hayman Great Barrier Reef by IHG offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at InterContinental Hayman Great Barrier Reef by IHG?

As of Jun 24, 2026, prices found for a 1-night stay for 2 adults at InterContinental Hayman Great Barrier Reef by IHG on Jun 27, 2026 start from $456, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of InterContinental Hayman Great Barrier Reef by IHG?

This hotel is located in Whitsundays and just steps from Hayman Island Reef and Coral Sea. You'll also find Dolphin Point Lookout and Whitsunday Lookout nearby.

Will I be able to park at InterContinental Hayman Great Barrier Reef by IHG?

No, this hotel doesn't offer parking.

Is a spa located at InterContinental Hayman Great Barrier Reef by IHG?

There is a full-service spa available for guests to enjoy and services include hot stone massages, prenatal massages, body wraps, and aromatherapy.

Does InterContinental Hayman Great Barrier Reef by IHG have luxury amenities?

Yes, guests can indulge in luxuries such as 2 outdoor pools, an ocean-view restaurant, and beachside massages at this hotel.

Does InterContinental Hayman Great Barrier Reef by IHG feature a casino on the premises?

No, InterContinental Hayman Great Barrier Reef by IHG doesn't have a casino.

Is there an indoor pool at InterContinental Hayman Great Barrier Reef by IHG?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

Is InterContinental Hayman Great Barrier Reef by IHG good for couples?

At this beachfront hotel, there are many amenities for couples, including champagne service and in-room massages in each guestroom, and some feature ocean view.

Are there hot tubs at InterContinental Hayman Great Barrier Reef by IHG?

No, but this hotel does have a steam room.

Does InterContinental Hayman Great Barrier Reef by IHG feature a restaurant that includes a breakfast menu?

Yes, InterContinental Hayman Great Barrier Reef by IHG has 4 restaurants, and serves free buffet breakfast each morning.

Does InterContinental Hayman Great Barrier Reef by IHG allow pets to stay free of charge?

No, pets aren't allowed at InterContinental Hayman Great Barrier Reef by IHG though service animals are welcome.

Are there connecting rooms at InterContinental Hayman Great Barrier Reef by IHG?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

What is the closest airport to InterContinental Hayman Great Barrier Reef by IHG?

The closest major airport to InterContinental Hayman Great Barrier Reef by IHG is Hamilton Island, QLD (HTI-Great Barrier Reef), which is about 20.8 mi away.

Can I book a room with a balcony at InterContinental Hayman Great Barrier Reef by IHG?

Yes, every guestroom at InterContinental Hayman Great Barrier Reef by IHG comes with a balcony/patio and some offer ocean and courtyard views.

Does InterContinental Hayman Great Barrier Reef by IHG offer wedding services?

There are wedding services available at InterContinental Hayman Great Barrier Reef by IHG if that's in your vacation plans.

InterContinental Hayman Great Barrier Reef by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 105 out of 182 reviews
Rating 8 - Good. 45 out of 182 reviews
Rating 6 - Okay. 13 out of 182 reviews
Rating 4 - Poor. 10 out of 182 reviews
Rating 2 - Terrible. 9 out of 182 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Belinda

Liked: Cleanliness
Food was fantastic.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Dallas

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely amazing! Everything was perfect. The friendliest most welcoming staff we have had anywhere.will definitely be back.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Brooke

I think that this property gets underrated. We had a
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jennifer Maree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing holiday, couldn’t fault the lovely staff.
Curlew
Snorkeling
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Volodymyr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 7 nights in Jul 2025
Verified

8/10 Good

Geoff

Liked: Cleanliness, amenities, property conditions & facilities
The room was incredible. We stayed in a suite on the second floor and the view over the pool and to the ocean was gorgeous. The whole resort is really beautiful and well maintained with plenty on offer. We also made the most of private cabana dining one night and private beach dining another night which both served absolutely incredible food and beverages.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Husniye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole resort was tranquil and mesmerising. The offerings were brilliant with how everything was thought for us as guests. Just take yourself for a memorable and fun holiday!! The staff was onboard efficiently, professionally & friendly. Thank you Hayman...Debbie
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Katarina

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful service and location. Food at Amici was fabulous. Having cocktails in the heated infinity pool at sunset was incredibly memorable. We loved our stay
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, property conditions & facilities
Staff are amazing, accommodation was beautiful and food was divine. A luxe experience all round. Only gripe was the visa surcharge when settling the bill and the weekend surcharges at the restaurants, which seems unnecessary especially as they don’t take cash so no other way to pay. When you’re spending so much, this seems an over the top charge.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property and surrounds. Stunning. Dining options were limited although breakfast was top
Stayed 6 nights in May 2025
Verified

10/10 Excellent

Ajay Singh

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely amazing property and staff were the best I have experienced in my life
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous over the top!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Hazel

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic accommodation. Staffs are all very friendly and supportive.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay super friendly staff
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Na

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort with everything perfectly, will be back for sure.
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful tropical relaxing environment. The staff are extremely friendly and the service is excellent, but, it’s a bit boring in the evenings as there’s no entertainment .
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Roger

Liked: Cleanliness, staff & service
This is not a 5* resort. The food is back while good, it lacks imagination and a reflection of the local produce. Minimal fish on the menu !! The staff were very friendly and helpful but lacked insight to top level service.ie when ordering a coffee by the pool with a sugar no tea spoon. Water glasses were never filled . The ordering system was all over the place, those delivering food, be it breakfast or dinner had no idea to which table, they would wander around trying to work it out !! This is not a hard thing to fix and is mandatory in any restaurant. The whole resort felt that it lacked good management , little things, clicks not on time digital info boards not working, marks in the ceiling, wall that are easily cleaned. We enjoyed the stay, our beach pavilion was great . Hope this helps
Stayed 4 nights in Mar 2026
Verified

6/10 Okay

Chris

Liked: Staff & service, room comfort
I expected more for a premium resort at $1k + per night. Only 2 restaurants were good - Amici (Italian) and Bam Bam (Asian). Pacific and BBQ was average. The Breakfast was very good with lots of choices. The swimming pool was a highlight. Clean and huge. Pool food at the Aqua restaurant was good. The room was average- stained carpet, broke tiles, mould in the bathroom - but very spacious. The gents toilets in the resort were out of order for most of our stay which was is not acceptable.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall convenient family holiday. Relaxing and beautiful scenery.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!!
Stayed 5 nights in Mar 2023
Verified

4/10 Poor

Emma Kate

Disliked: Amenities, property conditions & facilities
The resort needs some love and is ridiculously overpriced. EG Went to the gym four days - there were no towels available for three of those days/ Were sent an email saying we would have drinks and canapes on the boat over - no canapes in sight
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is stunning!!
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pools, very relaxing.
Stayed 5 nights in Jun 2022
Verified

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning location. Beautiful beach and lovely staff members
Stayed 3 nights in Nov 2024