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Comfort Hotel Flames Whangerei

4.0 star property
Hotel in Whangarei with an outdoor pool and a restaurant

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Photo gallery for Comfort Hotel Flames Whangerei

Staircase
Lobby
Garden
Outdoor pool, sun loungers
Property entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
8 Waverley Street, Whangarei, 0110
  • Place, Mt Manaia
    ‪5 min walk‬
  • Place, Town Basin Marina
    ‪6 min drive‬
  • Place, Waipu Cove Beach
    ‪50 min drive‬
  • Airport, Whangarei (WRE)
    ‪20 min walk‬

Room options

View all photos for Executive Room

Executive Room | Minibar, in-room safe, desk, iron/ironing board

Executive Room

9.0 out of 10
Wonderful
(6 reviews)
  • 376 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, iron/ironing board

Superior Room

8.8 out of 10
Excellent
(6 reviews)
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio

Standard Studio | Minibar, in-room safe, desk, iron/ironing board

Standard Studio

9.0 out of 10
Wonderful
(2 reviews)
  • 366 sq ft
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Whangarei

Located in Onerahi, Comfort Hotel Flames Whangerei is a short stroll from Mt Manaia and within a 10-minute drive of Camera Obscura Timatatanga Hou. This 21-room, 4-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Mt Manaia - 5 min walk - 0.3 miles
  • Town Basin Marina - 6 min drive - 4.1 miles
  • Whangarei Quarry Gardens - 9 min drive - 5.6 miles
  • Ruakaka Beach - 32 min drive - 26.7 miles
  • Waipu Cove Beach - 50 min drive - 38.8 miles

Getting around

  • Whangarei (WRE) - 2 min drive

Restaurants

  • ‪Oh My Pho - ‬8 min drive
  • ‪Noodle Canteen - ‬8 min drive
  • ‪Aqua Restaurant & Bar - ‬9 min drive
  • ‪Dickens Inn - ‬8 min drive
  • ‪The QUAY - ‬8 min drive

About this property

Comfort Hotel Flames Whangerei

Hotel in Whangarei with an outdoor pool and a restaurant
Comfort Hotel Flames Whangerei features an outdoor pool, free WiFi in public areas, and meeting rooms. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). Front-desk staff can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a business center, free newspapers, and a terrace.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Balconies, refrigerators, and minibars are other standard amenities.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: NZD 10 to 22 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Flames Restaurant

Things to do

  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 8:30 PM
Front desk staffed during limited hours
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for NZD 20.0 per day
  • Cribs/infant beds are available for NZD 10.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately NZD 10.00 to 22.00 per person
  • Crib (infant bed) fee: NZD 10.0 per day
  • Rollaway bed fee: NZD 20.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 2 PM—-11 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 12 and up.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Flames International Hotel Whangarei
Flames International Whangarei
Flames International
Comfort Flames Whangerei
Comfort Hotel Flames Whangerei Hotel
Comfort Hotel Flames Whangerei Whangarei
Comfort Hotel Flames Whangerei Hotel Whangarei

Frequently asked questions

Is free cancellation available at Comfort Hotel Flames Whangerei?

Comfort Hotel Flames Whangerei offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

What can I see within easy reach of Comfort Hotel Flames Whangerei?

This hotel is situated in Onerahi within a short 6-minute walk of Mt Manaia. You'll also find Whangarei Art Museum and Reyburn House within a short drive.

Will I be able to park at Comfort Hotel Flames Whangerei?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Comfort Hotel Flames Whangerei feature a casino on the premises?

No, Comfort Hotel Flames Whangerei doesn't have a casino.

Will I find an indoor pool at Comfort Hotel Flames Whangerei?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Comfort Hotel Flames Whangerei?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Comfort Hotel Flames Whangerei have a hot tub?

No, there isn't a spa tub at this hotel.

Does Comfort Hotel Flames Whangerei feature a restaurant that includes a breakfast menu?

Yes, Comfort Hotel Flames Whangerei serves a cooked-to-order breakfast for a surcharge each morning at Flames Restaurant.

Will Comfort Hotel Flames Whangerei allow pets to stay free of charge?

No, pets aren't allowed at Comfort Hotel Flames Whangerei.

Does Comfort Hotel Flames Whangerei have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Comfort Hotel Flames Whangerei?

The closest major airport to Comfort Hotel Flames Whangerei is Whangarei (WRE), which is within a mile.

Are there rooms with balconies that I can book at Comfort Hotel Flames Whangerei?

Yes, every guestroom at Comfort Hotel Flames Whangerei comes with a balcony with some featuring harbor views.

Does Comfort Hotel Flames Whangerei have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Comfort Hotel Flames Whangerei.

Comfort Hotel Flames Whangerei Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 98 out of 227 reviews
Rating 8 - Good. 93 out of 227 reviews
Rating 6 - Okay. 28 out of 227 reviews
Rating 4 - Poor. 7 out of 227 reviews
Rating 2 - Terrible. 1 out of 227 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are all very welcoming and friendly and keen to help you with any request . We had room sevice of the beef burger and chips , not to be missed as it was delicious. Then for breakfast we couldnt resist the cakes which definitely are delicious!It was great to have an area to wash my clothes . Definitely recommended thos place . .
Stayed 1 night in Nov 2025

10/10 Excellent

ROWLAND, MIDDLETOWN

Liked: Cleanliness, amenities, property conditions & facilities
Holly at the desk and everywhere it seemed did a great job settling me in. Very efficient and friendly. The room was great with a nice view. I thoroughly enjoyed the seafood chowder for dinner.
Stayed 1 night in Nov 2025

6/10 Okay

Jill

Traveled with partner
Liked: Staff & service
Booked online, but when we arrived the room was already given to someone else. Computer glitch. Booked king bed. Staff accommodated us into a 2 queen room. Room smelt musty and like cigarette smoke. This caused asthma and not a pleasant stay. Stairs to get to rooms Shower was great high water pressure and towel rail heaters worked really well.
Stayed 1 night in Oct 2025

8/10 Good

Renee

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Great customer service. Comfy bed. Great Bath . No filter water available.
Stayed 1 night in Oct 2025

10/10 Excellent

Quinton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Francis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was just a good experience
Stayed 2 nights in Aug 2025

10/10 Excellent

Deborah L

Stayed 1 night in Aug 2025

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time stay at this property - check in/check out staff very helpful and friendly -- was able to check in early. Enjoyed my 'complimentary' breakfast following morning in their cafe/restaurant - once again very helpful friendly staff!
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The room was super and the bed very comfortable
Stayed 1 night in Mar 2025

8/10 Good

Carron

Liked: Cleanliness, staff & service
The room was exceptionally clean, but the room was tired and needs an update. Very quiet and the pool looked lovely
Stayed 1 night in Feb 2025

10/10 Excellent

Charlene

Liked: Cleanliness, amenities, property conditions & facilities
It was good
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet area, we had a little mishap with our car (the window got smashed) and the owners of the hotel were super helpful in temporarily fixing this, the hotel staff looked after us very well whilst we had to make various phone calls. I DO NOT want to deter people from booking this hotel due to the mishap, it happens and the hotel was very friendly to us.
Stayed 2 nights in Jan 2025

8/10 Good

Geoffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a little tired and dated, but it’s clean and quiet. We were essentially only there for the night as we went out on a fishing charter during the afternoon / evening. Nice bed and linen - we slept well. Staff were courteous and attentive.
Stayed 1 night in Dec 2024

8/10 Good

Stacy

Traveled with family
Liked: Cleanliness, amenities
The view is worth going for. There is no lift/elevator so be warned.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

An older hotel, but still a good night's stay. Very walkable with a small grocery near by. Room was spacious and clean.
Stayed 1 night in Oct 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Facility was very clean and tidy - restaurant was good and close to the airport. We would stay here again!
Stayed 2 nights in Oct 2024

8/10 Good

Jaime

Traveled with partner
Liked: Cleanliness, staff & service
Fine for one night at short notice. Staff were friendly and welcoming. If you arrive after 8, there is not much in the local area for dining options as everything closes pretty early. The place was clean, but expensive for the condition of the property given what we are used to elsewhere for the same price.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet and peaceful stay

Quiet, kind and peaceful hotel to stay. Nice ocean view from room. Great meal and live jazz music at the restaurant.
Stayed 2 nights in Oct 2024

8/10 Good

Melvin

-
Stayed 2 nights in Mar 2024

10/10 Excellent

Tash

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved staying here. The room was warm, quiet and food was impeccable!!! Thank you team.
Stayed 2 nights in Jun 2024

6/10 Okay

Elizabeth

Traveled with partner
Liked: Staff & service, property conditions & facilities
Very nice dining facilities
Stayed 2 nights in Jun 2024

8/10 Good

Cushla

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great location for the airport. Arrived too late to dine which was a shame. Great room, large and clean, nice views but a little tired.
Stayed 1 night in May 2024

4/10 Poor

David

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service

Disappointed

Room was comfortable, warm and clean. Disappointing service though. Initial check in was fine. After being in the room for a bit I went to the front desk and advised that the SKY channels in my room were not working, staff asked what room and said they would come and investigate. No one turned up. Also during check-in, I booked an airport transfer for the next morning, but no one turned up and I had to call a taxi. Almost missed my flight due to the management incompetence.
Stayed 1 night in May 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service
Very nice hotel. Staff accommodating.
Stayed 1 night in Feb 2024

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