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Quayside Apartments

4.0 star property
Riverfront aparthotel with a 24-hour fitness center and a sauna

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Photo gallery for Quayside Apartments

Executive Apartment, Harbor View | Individually decorated, individually furnished, soundproofing
Deluxe Apartment, 2 Bathrooms, City View | Balcony
Executive Apartment, Harbor View | Individually decorated, individually furnished, soundproofing
Aerial view
Executive Apartment, Harbor View | Private kitchen | Full-size fridge, microwave, oven, stovetop

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Pool
  • Dryer
  • Washer
  • Kitchen
  • Outdoor Space

Explore the area

View in a map
11 George St, Whakatane, Bay Of Plenty, 3120
  • Place, Whakatane River Walk
    ‪3 min walk‬
  • Place, Mataatua: The House That Came Home
    ‪5 min walk‬
  • Place, Wairere Falls
    ‪6 min walk‬
  • Airport, Whakatane (WHK)
    ‪17 min drive‬

Room options

View all photos for Executive Apartment, Harbor View

Executive Apartment, Harbor View | Individually decorated, individually furnished, soundproofing

Executive Apartment, Harbor View

  • 1023 sq ft
  • 2 bedrooms
  • Harbor view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Two Bedroom Town View

Two Bedroom Town View | Living area | Flat-screen TV, DVD player

Two Bedroom Town View

  • 1023 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedroom, Non Smoking, City View

Apartment, 1 Bedroom, Non Smoking, City View | Living area | Flat-screen TV, DVD player

Apartment, 1 Bedroom, Non Smoking, City View

  • 861 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Whakatane

Located in Whakatāne Town, Quayside Apartments is within a 5-minute walk of sights such as Wairere Falls and Whakatane River Walk. This 3-room, 4-star aparthotel has a restaurant along with conveniences like a 24-hour gym and free in-room WiFi.
View more Aparthotels in WhakataneOpens in a new window

What's nearby

  • Whakatane River Walk - 3 min walk - 0.2 miles
  • Mataatua: The House That Came Home - 5 min walk - 0.3 miles
  • Te Manuka Tutahi Marae - 5 min walk - 0.3 miles
  • Wairere Falls - 6 min walk - 0.3 miles
  • Te Papaka & Puketapu - 10 min walk - 0.6 miles

Getting around

  • Whakatane (WHK) - 15 min drive

Restaurants

  • ‪Baxter's Cafe - ‬6 min walk
  • ‪Ohiwa Oyster Farm - ‬11 min drive
  • ‪Kebab House - ‬3 min walk
  • ‪Subway - ‬2 min walk
  • ‪Village Bakery - ‬3 min drive

About this property

Quayside Apartments

Riverfront aparthotel with a 24-hour fitness center and a sauna
Guests staying at Quayside Apartments enjoy a 24-hour gym, a sauna, and a rooftop terrace. Free parking is included with your stay. Friendly staff can provide front-desk service during limited hours, and also offer advice about sightseeing. Additional amenities include free WiFi in public areas, a seasonal outdoor pool, and a terrace.
Each apartment is soundproofed and features a kitchen and space to spread out with a dining area and a sitting area. Guests can expect to find free WiFi and a flat-screen TV with a DVD player. The bathroom offers a soaking tub and hair dryers. Other standard amenities include a washer/dryer, an electric kettle, and a ceiling fan. Housekeeping is available on request.
Recreational amenities at the aparthotel include a sauna, a 24-hour fitness center, and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Similar properties

Front of property - evening/night
The Com Plex Motel
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.6 out of 10, Exceptional, 384 reviews
$78 nightly
The price is $91
Jan 2 - Jan 3, 2026
Total with taxes and fees
The Com Plex Motel

Property amenities

Pool/Spa

  • Sauna
  • Seasonal outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free secured self parking on site
  • Onsite parking includes off-street options

Restaurants on site

  • L'epicerie
  • Spice Junction

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Dining

  • A coffee shop/cafe
  • A restaurant

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • DVD player
  • Flat-screen TV

Outdoor areas

  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Laundry

  • Washer/dryer

Comfort

  • Ceiling fan
  • Portable fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Smoking not allowed

Services and conveniences

  • Housekeeping (on request)
  • Iron/ironing board
  • Limited-hour front desk

Location highlights

  • In an entertainment district
  • In the city center
  • Near the ocean
  • On a river

Things to do

  • 24-hour gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 3 units
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
For same day bookings made after 8 AM, please contact the property by midday using the information on the reservation confirmation received after booking.

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-6:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite parties or group events are strictly prohibited.
  • The property is professionally cleaned.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 12 and up.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from November to April.
  • Pool access available from 8:00 AM to 9:30 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • Parking has height restrictions.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Quayside Apartments Whakatane
Quayside Apartments Aparthotel
Quayside Apartments Aparthotel Whakatane

Frequently asked questions

Is a free cancellation option available at Quayside Apartments?

Quayside Apartments offers free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

What can I see within easy reach of Quayside Apartments?

This aparthotel is situated in Whakatāne Town, just steps from Wairere Falls and Pohaturoa, and within a short walk of Mataatua: The House That Came Home. You'll also find Whakatane River Walk and Te Manuka Tutahi Marae less than a mile away.

Is parking available on site at this aparthotel?

Yes, secured self parking is offered for free at the aparthotel.

Does Quayside Apartments include a casino?

No, Quayside Apartments doesn't have a casino.

Will I find an indoor pool at Quayside Apartments?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 8:00 AM and 9:30 PM and the seasonal pool is normally open from November until April.

Is Quayside Apartments a good place to stay for couples?

Amenities that appeal to couples at this riverfront aparthotel include a soaking tub and a kitchen in each apartment with some featuring harbor views.

Does Quayside Apartments have a hot tub?

No, but this aparthotel does have a sauna.

Does Quayside Apartments have a restaurant that serves breakfast?

Yes, Quayside Apartments serves breakfast for a surcharge at Spice Junction.

Will Quayside Apartments allow pets to stay free of charge?

No, pets aren't allowed at Quayside Apartments.

Does this aparthotel have connecting rooms?

No, there aren't connecting rooms at this aparthotel.

What is the closest airport to Quayside Apartments?

The closest major airport to Quayside Apartments is Whakatane (WHK), which is 6.7 mi away (15 minutes by car).

Can I book a room with a balcony at Quayside Apartments?

No, you won't find apartments with balconies at Quayside Apartments.

Reviews

Quayside Apartments Reviews

9.0

Wonderful

9.6/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities
Rating 10 - Excellent. 10 out of 16 reviews
Rating 8 - Good. 5 out of 16 reviews
Rating 6 - Okay. 0 out of 16 reviews
Rating 4 - Poor. 1 out of 16 reviews
Rating 2 - Terrible. 0 out of 16 reviews

Reviews

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely place to stay with a spacious apartment with a beautiful elevated outlook. So close to everything from walks by the water to shopping and cafes and restaurants.
Stayed 1 night in Oct 2022

8/10 Good

Shirley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There was a constant droning in the main bedroom n couldn’t sleep…didn’t happen first night so not sure what the cause was, but presumed it was something to do with vent on balcony.A shame as other than that it was great!
Stayed 2 nights in Apr 2022

8/10 Good

Cath

Liked: Cleanliness, room comfort

Great Spot

Really great location, walking distance to lots of eateries and bars. Really well appointed apartment with secure off street parking and roof top pool. Comfy couch and Netflix on Smart TV in lounge. Could've done without the motelier bursting into our apartment one morning with some other random person and waking us up and being all confused as to what WE were doing there! Thankfully I'd fallen asleep on couch so was fully clothed when she turned on the lights coz had she'd gone into bedroom would've been even more awkward ;)
Stayed 3 nights in Jan 2022

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
apartment was so lovely. minor bugbear was the height of the bathroom vanity
Stayed 1 night in May 2021

10/10 Excellent

tracey

Traveled with group
Liked: Cleanliness, room comfort

Great view

Great place and wonderful view - highly recommend.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Lovely spot on n the heart of whakatane, nice and quiet and an absolutely beautiful apartment, I’ll book this one again
Stayed 1 night in Mar 2021

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
so so ，haven't room service。cant change new towel。we have two people more，expedia charge 20 dollards more，the poperty charge 25。
Stayed 1 night in Feb 2021

10/10 Excellent

Andrea, Auckland

Traveled with family
Liked: Cleanliness, property conditions & facilities
Beautiful property, amazing views from harbour side room and infinity pool is gorgeous. Central location with onsite parking. A very comfortable stay and highly recommend.
Stayed 1 night in Dec 2020

8/10 Good

Ian

Business traveler
Liked: Cleanliness, room comfort
Only one night - business trip. Would definitely stay here again. Very close to shops and restaurants and close to waterfront too. Would recommend you mention the type of vehicle you have when booking, as some of the spaces are tight to get into. Receptionist was very pleasant and helpful.
Stayed 1 night in Oct 2020

10/10 Excellent

Monika

Traveled with family
Liked: Cleanliness, room comfort
Great location and very spacious and modern
Stayed 2 nights in Sep 2020

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

HT, Auckland

Traveled with family
Liked: Cleanliness, amenities
Perfect location for our visit. Clean spacious and had everything we needed. Excellent entry & exit measures for after hours.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a horrible night’s stay at Chateau Tongariro, we wisely checked out and made our way to the lovely coastal city of Whakatane, where we were fortunate to book at Quayside Apartments. We appreciated Rebecca, the friendly property manager, allowing us to check in a bit before their normal 2 pm check-in time, and I enjoyed the chance to shake off the road with an invigorating swim in the rooftop pool. Our two bedroom/ two bath flat was large and spacious with a balcony overlooking George Street. The bed was very comfortable, and there was no street noise, so we slept soundly. We loved that the unit had a washer/dryer, so we were able to “refresh” our wardrobe after almost a week of traveling. We liked the sleek lines of the modern kitchen, which had everything we needed for our short stay. WiFi was very good, and it was a short walk to the store to get a few essentials for breakfast. We also liked that Spice Junction (a fine Indian restaurant) was very close by, and loved our evening stroll along the nearby wharf, which sits right near the mouth of the Whakatane River. We parked in a numbered space in a safe, covered parking garage which was included in the reasonable tariff. Our cost for the night was $240 NZ, (equating to $152 in US Dollars), which we thought was extremely reasonable for the excellent quality of the accommodations. We wish that we could have stayed longer than one night, and would definitely choose Quayside Apartments for a longer stay.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in the heart of Whakatane and only a stones throw away from Ohope Beach
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveler

Stayed 1 night in Mar 2020

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020