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Whalesong Hotel & Spa

4.0 star property

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Photo gallery for Whalesong Hotel & Spa

Standard Room | In-room safe, desk, laptop workspace, blackout drapes
Terrace/patio
Outdoor pool, open 7:00 AM to 7:00 PM, sun loungers
Reception
Business center

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available

Explore the area

View in a map
Marine Drive, Plettenberg Bay, Western Cape, 6600
  • Place, Plett Puzzle Park
    ‪9 min walk‬
  • Place, Radical Raptors
    ‪19 min walk‬
  • Place, Plettenberg Bay Beach
    ‪3 min drive‬
  • Airport, Plettenberg Bay (PBZ)
    ‪11 min drive‬

Room options

View all photos for Superior Room

In-room safe, desk, laptop workspace, blackout drapes

Superior Room

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

  • Sleeps 2
  • Free WiFi

View all photos for Executive Room

Executive Room | In-room safe, desk, laptop workspace, blackout drapes

Executive Room

  • Garden view
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room

Superior Room | In-room safe, desk, laptop workspace, blackout drapes

Superior Room

  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Room

In-room safe, desk, laptop workspace, blackout drapes

Executive Room

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, blackout drapes

Standard Room

  • Ocean view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

About the neighborhood

Plettenberg Bay

Located 1.4 mi (2.2 km) from Plettenberg Bay Beach, Whalesong Hotel & Spa is within a 15-minute drive of other popular attractions like Robberg Nature Reserve. This 4-star hotel has 32 guestrooms and offers conveniences like a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Plett Puzzle Park - 9 min walk - 0.5 miles
  • Radical Raptors - 19 min walk - 1.0 mile
  • Adventure Land - Water Slides and Play Park - 19 min walk - 1.0 mile
  • Van Plettenberg Beacon - 3 min drive - 1.4 miles
  • Plettenberg Bay Beach - 3 min drive - 1.6 miles

Getting around

  • Plettenberg Bay (PBZ) - 11 min drive

Restaurants

  • ‪Barrington’s - ‬4 min drive
  • ‪Dough & co - ‬18 min walk
  • ‪Plato Coffee - ‬19 min walk
  • ‪KFC - ‬3 min drive
  • ‪Le Fournil De Plett Bakery - ‬19 min walk

About this property

Whalesong Hotel & Spa

Guests staying at Whalesong Hotel & Spa enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for ZAR 890 per person one-way. The front desk has multilingual staff that can help with securing valuables, tours or tickets, and luggage storage. Other amenities at this beach hotel include a free kid's club, coffee/tea in a common area, and laundry facilities.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Coffee makers, fans, and hair dryers are also available.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 2 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: ZAR 135 to 135 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Blue Whale Restaurant

Things to do

  • Bicycle rentals
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)
  • Shopping
  • TV in common areas

Family friendly

  • Art supplies
  • Children's books
  • Children's games
  • Children's toys
  • Free children's club
  • High chair
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 4 buildings
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Electrical adapters
  • Fan
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The front desk is open daily from 6:00 AM - 10:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately ZAR 135 to 135 per person
  • Airport shuttle fee: ZAR 890 per person (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-10:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Whalesong Hotel

Whalesong Hotel & Hydro

Whalesong Hotel & Hydro Plettenberg Bay

Whalesong Hydro

Whalesong Hydro Plettenberg Bay

Whalesong Hotel And Hydro

Whalesong Hotel Hydro Plettenberg Bay

Whalesong Hotel Hydro

Whalesong Hotel Plettenberg Bay

Whalesong Plettenberg Bay

Whalesong Hotel Spa

Whalesong Hotel & Spa Hotel

Whalesong Hotel & Spa Plettenberg Bay

Whalesong Hotel & Spa Hotel Plettenberg Bay

Frequently asked questions

Is free cancellation available at Whalesong Hotel & Spa?

Whalesong Hotel & Spa offers free cancellation on some room rates. To learn more, review the cancellation policy on our site.

What can I see within easy reach of Whalesong Hotel & Spa?

This hotel is located in Plettenberg Bay within a short 8-minute walk of Plett Puzzle Park. You'll also find Plettenberg Bay Beach and Adventure Land - Water Slides and Play Park within a short drive.

Is there parking available at Whalesong Hotel & Spa?

Yes, secured self parking is offered for free at the hotel. Wheelchair-accessible van parking and bicycle parking are also available.

Is there a spa at Whalesong Hotel & Spa?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, prenatal massages, body wraps, and reflexology.

Does Whalesong Hotel & Spa have a casino at the property?

No, Whalesong Hotel & Spa doesn't have a casino.

Will I find an indoor pool at Whalesong Hotel & Spa?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 7:00 PM.

What do couples enjoy most about Whalesong Hotel & Spa?

There are many amenities for couples at this hotel, including in-room massages as well as an ocean-view restaurant and an outdoor pool.

Does Whalesong Hotel & Spa have a hot tub?

No, this hotel doesn't have a spa tub.

Does Whalesong Hotel & Spa have a restaurant with a breakfast menu?

Yes, Whalesong Hotel & Spa serves continental breakfast for a surcharge each morning at Blue Whale Restaurant.

Will Whalesong Hotel & Spa allow pets to stay for free?

No, pets aren't allowed at Whalesong Hotel & Spa though service animals are welcome.

Does Whalesong Hotel & Spa have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Whalesong Hotel & Spa?

The closest major airport to Whalesong Hotel & Spa is Plettenberg Bay (PBZ), which is 5.5 mi away (11 minutes by car).

Are there rooms with balconies at Whalesong Hotel & Spa?

Yes, some guestrooms at this hotel offer either a balcony and a patio where guests can enjoy ocean and garden views.

Does Whalesong Hotel & Spa host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Whalesong Hotel & Spa.

Whalesong Hotel & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 15 out of 60 reviews
Rating 8 - Good. 27 out of 60 reviews
Rating 6 - Okay. 10 out of 60 reviews
Rating 4 - Poor. 6 out of 60 reviews
Rating 2 - Terrible. 2 out of 60 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

michael

Liked: Staff & service
Disliked: Property conditions & facilities
In general the hotel is very run down. Things falling apart and dysfunctional, including pool area and umbrellas and gardens. The resort is in desperate need of serious maintenance. Also, no wi fi in rooms for a 4 star hotel is not really acceptable. Poor conditions somewhat compensated for by the first class and much appreciated service from Petrus and some of his staff -especially chef and Thabisa.
Stayed 3 nights in Dec 2020
Verified

10/10 Excellent

kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nyårsafton i Pettenberg Bay

Fantastisk personal och trevliga gäster som man lärde känna på Nyårsafton. Vacker placering i viken. Vi kände oss väldigt trygga på detta boende.
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely location

Enjoyed whalesong. Location within easy access to the beach
Stayed 1 night in Feb 2020
Verified

8/10 Good

FLAVIA C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uma Boa Opção, Bom Custo-Benefício

Chegamos um pouco tarde para o check in, assustei porque parecia não haver ninguém na recepção, o rapaz da recepção estava alcoolizado, não achou uma caneta para assinarmos a reserva. Esse foi meu único problema na estadia. De resto os quartos são limpos e espaçosos, o restaurante é bom, e o café da manhã tb, apenas há 5 minutos do centro, como estávamos de carro isso não foi um problema.
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prima, mooi gelegen hotel met uitzicht over baai. Vlak naast N2 snelweg, maar je hoort de weg nauwelijks.
Stayed 1 night in Jan 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Convenient location, quite run down rooms but friendly staff and excellent restaurant with an outdoor terrace and an amazing view.
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Need to fix the phones

Frustrated because I tried calling hitel to reach my daughter. No one ever picked up the phone at the front desk.
Stayed 3 nights in Dec 2018
Verified

8/10 Good

Emma

Liked: Cleanliness, staff & service, room comfort
Nice hotel, good value for money and good location. The pool area could do with some updating, WiFi is only available in the reception and restaurant areas.
Stayed 3 nights in Nov 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

special place

Service was really good. Awesome breakfast. Comfortable bed. I enjoyed the stay.
Stayed 2 nights in Jul 2018
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good friendly staff and excellent service.
Stayed 1 night in May 2018
Verified

6/10 Okay

Verified traveler

Não tem internet nos quartos, as instalações são um pouco antigas, o café da manhã não estava de incluído na diária e foi cobrado um valor maior do que o anunciado.
Stayed 1 night in Apr 2018
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Was a great stay. Just needs a upgrade on plumbing. All taps were leaking when switched on.
Stayed 2 nights in Feb 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wunderschönes Hotel toller Ausblick

Sehr sehr freumdlicher Service und traumhaft schönes Hotel
Stayed 2 nights in Jan 2018
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uma experiência agradável. Os quartos são amplos e aconchegantes. A equipe do hotel é bem simpática.
Stayed 2 nights in Jan 2018
Verified

10/10 Excellent

Kathinka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fijn hotel, prachtig uitzicht van restaurant.

Het hotel ligt centraal. Heeft ruime kamers en een ruime badkamer. Mooi uitzicht vanaf het restaurant en terras. Het personeel is behulpzaam en de sfeer is heel plezierig.
Stayed 3 nights in Jan 2018
Verified

8/10 Good

Christian

Liked: Staff & service, property conditions & facilities, room comfort

Schöne Aussicht, gute Betten

Gutes Hotel am Hang gelegen, gute Betten, grosses gemütliches Zimmer, gutes Essen.
Stayed 1 night in Dec 2017
Verified

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kör ba

Superfint och mysigt hotell. Rent och snyggt med bra service, inga problem alls! Rummen var stora och kändes lyxiga med barkar, balkong och myspys. Enda minuset är att det är en liten promenad ner till "centrum" men det kompenseras med fin utsikt. Rekommenderas!
Stayed 2 nights in Dec 2017
Verified

6/10 Okay

Verified traveler

Kleines Hotel in Strandnähe

saubere und funktionale Zimmer, nettes Personal und kleiner Pool vorhanden Toller Ausblick auf die Bucht
Stayed 1 night in Apr 2017
Verified

8/10 Good

Enrico

Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable Room

The room was comfortable and we got an affordable rate due to low season. What's really nice is that the spa and salon is in the premises. However, the restaurant was unfortunately closed and we were not aware of this. The hotel was also very quiet. Think we were the only guests there. Recommend this hotel in the summer.
Verified

2/10 Terrible

Louis

Disliked: Cleanliness, staff & service

Katastrophe - Buchung einfach storniert!

Ca. 2-3 Tage vor unserer Anreise in April 2017 haben wir eine Nachricht erhalten, dass das Reservierungsbüro vom Whalesong Hotel einfach unsere Buchung storniert hat. Dies obwohl ich in August 2016 bereits über Expedia gebucht und bezahlt hat. Die Stornierung seitens des Hotels wurde mit Überbuchung begründet. Wir wir später erfahren haben, hat sich eine Busreise angekündigt (die dann absagte). Nachdem ich mich bei der Reservierung beschwert habe, konnten wir dann doch gnädigerweise dort übernachten. Wir haben keine Entschuldigung vom Hotel bekommen und haben uns überhaupt nicht willkommen gefühlt. Mir wäre im Nachhinein lieber gewesen, wir hätten uns doch ein anderes Hotel ausgesucht. Ferner hat das Hotel uns enttäuscht. Es liegt an einer Hauptstraße in einer Gegend, wo wir uns nicht getraut haben, ohne Auto unterwegs zu sein.
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money, especially during the Easter holidays. The beds could be a little softer and an extra pillow would be great. I will defiantly be back.
Verified

8/10 Good

melonann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel

Good size room and beds.No wifi in room-available in reception
Verified

6/10 Okay

Verified traveler

Liked: Staff & service

Value for money hotel Mit schönem Ausblick

Hotel mit kleinem Pool und schönem Blick über die Bucht. Nicht luxuriös, aber sauber und funktional. Zimmer gibt es im Erdgeschoss oder Obergeschoss einzelner kleiner Häuschen auf dem Grundstück. Parkmöglichkeiten sind vorhanden. Internetzugang gibt es nur in der Lounge und auch dort nur langsam. Personal war sehr freundlich und check-in und check-out Waren sehr schnell und effizient.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Komfortables Hotel mit super Blick. Leider kann man die Restaurants nicht zu Fuß erreichen.