Abir and Mohamed have a lovely flat in a lovely condo complex in Westbank, part of West Kelowna, BC. The flat is spacious, clean, well provided, comfortable and is a exactly as presented on the VRBO website. Communications were completely electronic, which was fine, but a bit impersonal, and also made solving some problems difficult as a few of them were tightly timed - like the comssioning/decommissioning of building and apartment access fobs at 3pm and 10am. However, all in the all, the process worked out fine. My only minor complaint about the unit and complex (which is not something Abir and Mohamed can control), is that the access fobs - which are essential to moving about the Copper Sky complex - are overly complex in their function and you can, if you do not have the right fob (black vs. red), get locked out of or locked into the parking lot stairwell or the pool and clubhouse facility.
A final comment is that the entire city of West Kelowna, including Westbank where the Copper Sky resort is located, has been under a Water Advisory for nearly two years. When we arrived on Aug 6 the Advisory had been escalated to a "Boil Water Advisory". This information should be present on the VRBO rental sites for all Copper Sky apartments. We only found out about this two days before our rental began. We brought in bottled water for cooking, drinking and tooth brushing and no one got sick (our extended family rented two other units as well). Advance information is critical.