Hotel Bero4.0 out of 5.0
Recent guest reviews
When arriving we were disappointed as 4 stars for a warm and older family room with a view on a wall. The owner explained that in a couple years they will be renovated. The breakfast is very good with a lot of choice. The owners help at breakfast and they are very friendly. The location is very good close to the sea and City Centre. The swimming pool is large enough to play with kids. Parking pretty expensive and you cannot get to it without someone joining you.
Location is top. So is the spa. We had a room on the first floor next to the huge airco machines who make a lot of noise. Bath products could be larger. Nice hotel but not really worth 4 stars for 200 euro a night.
We stayed at Hotel Bero over a week-end in August. There were three reasons for choosing Hotel Bero: 1/ it is ranked #1 in Ostend at the time of booking (and writing); 2/ I could book it through American Express and get discounts; #3 It is located centrally in Ostend to get where we needed to be. To summarise, Hotel Bero is a bit of a deception for a property rated 4.5. If this is the best Ostend has to give, then so be it, but Hotel Bero is far from being outstanding. Read for more. I booked an Executive room at Hotel Bero for EUR 230 / USD 277 a night, on the American Express Travel website. Be aware that the Executive room does not come with two adjoined beds, not a single twin bed. A request was placed to inform us on bedding, it remained unanswered. While check-in was expedited, it cruelly lacked customer service. We checked in late (11PM-ish), and met a hotel representative finishing his cigarette. No greetings. The grumpy man unlocks the hotel door and we follow quietly to the check-in desk. After asking my name, I opt to give my passport. "No need" he says. The Executive room is large and clean. Furniture belong to cheap airport hotel. No water or sleepers offered. It is clean, but noisy, especially has the bed head is meters away from the room door. Our booking came with breakfast included. Nothing to be impressed there. It is buffet-style, but there is really few fresh items. It's all do-it-yourself (even beverages). Juices come out of a machine, so are coffees. The breakfast rooms is packed both days, and is far from being cosy/quiet. Bathroom amenities are hotel-branded. If back in Ostend, I would be considering a boutique hotel. Hotel Bero did the job, but was not outstanding.
We did a random road trip and ended up in Ostend. We needed to book a hotel for the night but due to minimum stays required in many hotels, we were really restricted with hotel options. We checked and Hotel Bert showed availability, we walked by and asked for room rates - it was actually cheaper than booking online. Check in was a simple process. We were given a room on 1st floor. The room was clean and spacious. The bed was soft for my taste, else everything else was good. Large bathroom with walk in shower and essential toiletries. The hotel had a spa and gym but we didn't make use of it. I read online that the hotel had parking, when I asked they said all the spaces were taken and we were signposted to a public car park nearby - 1 block away. The car park was busy and cost approx €25 overnight. Breakfast was included. The choices were ok leaning more continental with few hot items. Champagne available but we don't drink, we saw lots of other hotel guests taking advantage. Good location, the beach / promenade was only 1 block away. The main shopping area was 5mins walk.
This hotel is in a great location to bars and restaurants and the beach is about 200 meters away. It's doesn't have a mini bar or room service which resulted in us being very hungry as we had to work late. The rooms a really nice and spacious with fast wifi. It's a great hotel as long as your not hungry late at night 👌
Pleasant hotel. Very close to the beach front and shops. Room was clean with good air conditioning. Bed wasn't so comfortable for me. (Personal opinion) Lovely breakfast room with a huge selection of food and staff very cheerful. Parking was a bit of an issue so after getting information from hotel staff in advance we decided to park in Gent and take the train. Hotel was just a 10 minute walk from the station. On the rocks bar has a huge selection of whisky which my hubby was delighted with and the lounge area is nicely decorated and welcoming. Only thing I didn't realise in advance is that there is no restaurant in the hotel, however plenty of places out and about you are spoiled for choice.
I was just logging on the recommend a restaurant in Ostend when I noticed a review for the Bero Hotel..... I was very surprised at "wholenutshell's" review. My wife works for a company in Ostend and therefore visits once a month. My wife for business and me tagging along as a 'tourist'. We have, over many years stayed at quite a few hotels here, and never found the Belgium people anything but polite and helpful.. Without doubt the Bero Hotel is our preferred location, and my wife makes a point of requesting this hotel whenever visiting (Not that she always gets what she wants). Do see other comments before you take too much notice of wholenutshells review. In life if you treat other's with respect you receive it in return. This week we are in the Bero again and as always the customer service is first rate. The facilities are great and as described plus with the beach, shops and restaurants close at hand a great location. The Bero staff, of many nationalities, are a credit to the hotel. We recommend the Bero Hotel wholeheartedly, and hope we can get into this hotel next time. Regards Ronnie
The hotel is ideally located, 100m from the beach and close to all animated spots (bar, restaurants, etc), while not beeing too close meaning the area is still quite. The rooms are quite large and modern, even if the decoration is a bit outdated. Overall the service is very professional and the breakfast is perfect (especially after a hangover). It is also worth to mention that the fitness, wellness and pool facilities are really enjoyable.
We stayed here for a visit to the beach. What a horrible experience. The owner/ man at the front desk at night 10 pm when we checked in was very rude, he was in the middle of having cigarette when my partner tried to come in. When we asked about parking when we just arrived the said parking was all full up and acted like we were an inconvenience. Horrible shabby interior of the room, you have to pull the bed from the wall. Dusty room. At breakfast we had some yoghurts on our table we were planning to eat then and the lady accused us of trying to pack them away even though we hadnt finished yet at the table. Not worth the money. Definitely not a 4 star hotel. I would not give them any stars.
Nice modern hotel. Friendly, efficient service, great breakfast, nice spacious rooms and bath. Good location. Overall good deal. Didn't use pool and exercise but they looked nice and I would have used if I had time. Whiskey bar was really tempting. Advert pics of shirtless muscle guy in kilt were just weird.
- Free hot/cold buffet breakfast
- Free WiFi in rooms and public areas
- Indoor pool
Hotel Bero places you next to Ostend City Museum and Ostend Pier. This 70-room, 4-star hotel has free breakfast, an indoor pool, and free in-room WiFi. It's in central Ostend and also a short walk from Ensor Museum and Wapenplein Square.
Start your day off right with a free hot/cold buffet breakfast, served each morning from 7:00 AM to 10:00 AM. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.
All 70 recently renovated rooms provide refrigerators, coffee makers, and phones. Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Desks are also available.
Guests staying at Hotel Bero enjoy an indoor pool, a fitness center, and a sauna. Self parking is offered for EUR 25 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Additional amenities include a rooftop terrace, free WiFi in public areas, and 4 meeting rooms.
Reviews from Trip Advisor
83% of guests recommend this hotelTotal of 592 reviews