West End Vacation Packages

Beautiful property, lovely rooms and breakfast. Need euros for deposit not credit card.

While Hostal Juanita was clean, well-maintained, and the front desk staff was friendly, the management showed a complete lack of flexibility and empathy. After booking, my rental car was damaged in a hit-and-run. This unexpected situation forced me to stay on another part of the island to deal with the police, meaning I could only arrive late on my final night. I contacted the property to explain the emergency and request a refund or partial credit, but they refused. I only stayed because I was forced to by the circumstances and therefore have no opinion on Ibiza Town, but the streets around the property are over crowded with cars and I had to park quite far away from the hostal and carry my bags a fair distance. To make matters worse, I needed to complete some urgent work before my flight, but the WiFi did not reach my room at all. Extremely overpriced. I will not be staying here again.