Friendly and helpful staff. Nice room with kitchenette. Good location.
Positives: Location, views, staff, cleanliness, quiet. Negatives: Smells of perfume coming thru the HVAC.
Wonderful accommodations, friendly and helpful staff and an overall great experience!
Very close to major government offices. Close to the city center. Very friendly staff. Rooms are relatively small but comfortable.
I booked a room with city & garden view for 2 nights but the room had no view as you're facing a building and no garden view at all. I talked to the staff about but they didn't care... For them, building view is same as city view... Anyway, I received a complimentary welcome drink between 5 - 6 pm for the following day due to late check in the first day. I arrived at 6:06 pm but the time was over for the complimentary welcome drink!!! Finally after discussion, I got a glass of house's wine that was for me impossible to drink. I asked to change the glass of wine for a beer and the answer was no because I already had an exception to get served at 6:06 pm. Drink or leave was the final answer !!! Really unbelievable to hear... It's so far away from hospitality which is the basis of this job... Also poor maintenance as big lack of water when you take a shower... If you want to keep you hair dry during shower, isn't the place to stay.... At check out, I explained my disappointed to the manager on duty but didn't hear me...
The hotel and the staff were nice, the room was comfortable and overall I enjoyed my stay
Boulton is located a little bit away from stores but close enough to walk to the waterfront. Room was very small. Breakfast was a disappointment & wakeup call was an hour early.
beautiful hotel, modern and amazing facilities. Front desk very helpful and kind. Restaurant staff inattentive and unwilling to help, even with restaurant almost empty; bill was incorrect due to staff error and when asked to rectify, staff attitude disrespectful to guest; 45 minutes to receive two boiled eggs. For a hotel which strives for excellence in customer service, this is unacceptable.
Located in Wellington CBD, Bolton Hotel is adjacent to Wellington Central Business District and within a 10-minute walk of other popular attractions like Wellington Waterfront. This 137-room, 4.5-star hotel welcomes guests with a restaurant, an indoor pool, and free in-room WiFi.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6:30 AM to 11:00 AM.
All of Bolton Hotel's 137 soundproofed rooms provide iPads, refrigerators, and minibars. 40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Coffee makers, free newspapers, and safes are also standard.
Guests staying at Bolton Hotel enjoy an indoor pool, a fitness center, and a spa tub. Valet parking is offered for NZD 40 per day. The front desk has multilingual staff on hand 24/7 to help with luggage storage, tours or tickets, and securing valuables. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and coffee/tea in a common area.
Friendly and helpful staff. Nice room with kitchenette. Good location.
Good Morning, Thank you so much for choosing Bolton Hotel for your recent trip to Wellington. I'm so glad you enjoyed your stay with us and liked the room. bove all, we pride ourselves on friendly and personal service so it's brilliant to hear our team and service were a highlight of your stay. We hope to welcome you back to Bolton Hotel very soon. Warm regards, Paul
Positives: Location, views, staff, cleanliness, quiet. Negatives: Smells of perfume coming thru the HVAC.
Good Morning, Many thanks for your review of Bolton Hotel. I'm so glad you enjoyed your stay with us. We're so fortunate to have some amazing views of the Thorndon Hills, especially being in a city centre location. Apologies if we were a little overzealous with the air freshener on this occasion, our housekeeping team are actively looking for alternatives. We hope to welcome you back to Bolton Hotel again soon. Kind regards,
Wonderful accommodations, friendly and helpful staff and an overall great experience!
Very close to major government offices. Close to the city center. Very friendly staff. Rooms are relatively small but comfortable.
I booked a room with city & garden view for 2 nights but the room had no view as you're facing a building and no garden view at all. I talked to the staff about but they didn't care... For them, building view is same as city view... Anyway, I received a complimentary welcome drink between 5 - 6 pm for the following day due to late check in the first day. I arrived at 6:06 pm but the time was over for the complimentary welcome drink!!! Finally after discussion, I got a glass of house's wine that was for me impossible to drink. I asked to change the glass of wine for a beer and the answer was no because I already had an exception to get served at 6:06 pm. Drink or leave was the final answer !!! Really unbelievable to hear... It's so far away from hospitality which is the basis of this job... Also poor maintenance as big lack of water when you take a shower... If you want to keep you hair dry during shower, isn't the place to stay.... At check out, I explained my disappointed to the manager on duty but didn't hear me...
The hotel and the staff were nice, the room was comfortable and overall I enjoyed my stay
Boulton is located a little bit away from stores but close enough to walk to the waterfront. Room was very small. Breakfast was a disappointment & wakeup call was an hour early.
beautiful hotel, modern and amazing facilities. Front desk very helpful and kind. Restaurant staff inattentive and unwilling to help, even with restaurant almost empty; bill was incorrect due to staff error and when asked to rectify, staff attitude disrespectful to guest; 45 minutes to receive two boiled eggs. For a hotel which strives for excellence in customer service, this is unacceptable.
Good Morning, Many thanks for choosing Bolton Hotel. We love to receive feedback and are always striving to improve. If you have any comments or areas we could improve upon, please don't hesitate to get in touch. We'd love to ensure your next stay is a five-star experience. Warm regards, Paul