2/10 Terrible
Amulya W.
18 sept. 2025
No le gustó: Limpieza
Horrible place to stay! Havn’t felt worse about any other vrbo stays until this one. To start with, the property rental management company provides the worst customer service anybody can possibly imagine- we reached the property at 7:30pm and had trouble finding the key to enter the property in the dark. I tried to contact Vacasa but did not recieve a response for almost an hour. While I was provided a code, I wasn’t informed that it was a code to the lock box for the key and not an keypad entry. To speak of the property itself, all of the bedrooms except for the master and one guest bedroom are located in the basement which has a musty odour that is hard to ignore. The beds are tiny and cannot accommodate 11 people as advertised. The decor is horrible and includes huge animal staties and wall hangings all over the place, including the backyard. The trees in the backyard haven’t been trimmed and so the advertised view is false. Finally, when asked for an extension due to a health emergency (inspite of offending to pay for the extra hour), we were denied. So yeah, no more vrbo and no more vacasa!
Amulya W.
Se hospedó 2 noches en septiembre de 2025