In room services is fine, but overall dining options either in person or in the room are limited. At this point, the dining room seems to be undergoing some renovation. At such facility, I would have expected some dining option available around the clock.
Best property we have stayed at ever! Incredible staff and top notch restaurant!
Hidden WiFi fee
As is the norm at a Marriott property, the staff were incredibly helpful and friendly, the facility was super clean and very comfortable. I've travelled a great deal for works and having stayed at Marriott properties hundreds of times, I'd say the Metro Marriott is a great example of the company's high standards
Very nice Hotel!! Thanks for the awesome staff!!
Everything look great
Great.
Excellent service! Will always choose Marriott as our preferred property.
Property is very convenient, but needs updating. Still clean and comfortable, great stay!
Nice
Staff were very friendly and the room was perfect for our needs. Comfy beds!
Very outdated. Old, not very clean looking towels. Swimming pool is a nightmare with dirty water, floors and hair swimming inside it. Didn’t dare to swim. On the good side is very friendly staff and location.
Room wasn’t cleaned in three days. No new towels No parking Price went up, but service definitely not worth the pay.
Located in Downtown Washington D.C., Washington Marriott at Metro Center is within a 10-minute walk of popular sights such as Capital One Arena and White House. This 459-room hotel has a restaurant along with conveniences like an indoor pool and a gym.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe.
Guests can expect WiFi, wired internet, and 55-inch Smart TVs with digital channels and Netflix. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, laptop-compatible safes, and phones.
At Washington Marriott at Metro Center, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include meeting rooms, conference space, and a business center.
In room services is fine, but overall dining options either in person or in the room are limited. At this point, the dining room seems to be undergoing some renovation. At such facility, I would have expected some dining option available around the clock.
Best property we have stayed at ever! Incredible staff and top notch restaurant!
Hidden WiFi fee
Dear Yanhua,Thank you for staying with us and for reviewing your experience. We hope you enjoyed the majority of your stay; however, we regret not meeting all of your expectations. Our fee for internet is posted on our website, and we apologize if this was not adequately communicated with you. We will share your concern internally, and we hope to serve you whenever you return to D.C.Kindest Regards,Melissagale Lechelt,General Manager
As is the norm at a Marriott property, the staff were incredibly helpful and friendly, the facility was super clean and very comfortable. I've travelled a great deal for works and having stayed at Marriott properties hundreds of times, I'd say the Metro Marriott is a great example of the company's high standards
Dear JAMES, Thank you for being our guest at the Washington Marriott at Metro Center. We greatly appreciate your continued loyalty to Marriott and are delighted to hear that we have consistently met your expectations. Our dedicated team takes pride in providing exceptional service, and we are thrilled to learn that you found our staff to be incredibly helpful and friendly. Maintaining a high standard of cleanliness and comfort is a top priority for us, and it's rewarding to know that we succeeded in exceeding your expectations.Thank you for taking the time to leave your review; we look forward to having you as our guest again.Kindest Regards,Melissagale Lechelt General ManagerWashington Marriott at Metro Center
Dear Sierra,We appreciate you choosing our hotel for your visit to D.C. Our focus is on giving each guest a revitalizing, meaningful stay, and we apologize if this was not your experience. We are grateful for your rating, and we hope you will give us another opportunity to show you our commitment to exceptional hospitality.Kindest Regards,Melissagale Lechelt,General Manager
Dear Balakumar,Thank you for taking the time to evaluate our hotel. We are truly sorry your stay was not the enriching experience you deserved. We hope you will consider giving us another chance to provide you with the optimal hospitality and accommodations you deserve every time you choose us.Kindest Regards,Melissagale Lechelt,General Manager
Dear Laverne,Thank you for choosing our hotel and taking the time to rate your stay. Please accept our apologies for any issues or frustrations you experienced. We regret not exceeding your expectations, and we hope you will give us another chance to provide you with the intuitive, meaningful hospitality you should always expect from us. Kindest Regards,Melissagale Lechelt,General Manager
Very nice Hotel!! Thanks for the awesome staff!!
Hello Ron,Thank you for being our guest at the Washington Marriott at Metro Center. We appreciate the generous compliments regarding our associates. We believe every challenge requires a unique solution and a readiness to flexibly adapt in the moment so that guests can maximize their own experiences. It will be a joy to share your kind remarks with everyone!Thank you for taking the time to leave your review; we look forward to having you as our guest again.Kindest Regards,Melissagale Lechelt General ManagerWashington Marriott at Metro Center
Everything look great
Dear Guiming,Thank you for staying at Washington Marriott at Metro Center. We believe in creating extraordinary moments made for you, and we are delighted you loved everything about your time with us. It was our pleasure serving you, and we hope to welcome you back whenever you return to D.C.Kindest Regards,Melissagale Lechelt,General Manager,Washington Marriott at Metro Center
Great.
Dear Olle,Thank you for sharing your kind review of Washington Marriott at Metro Center. We always want our guests to have an enjoyable stay and leave feeling refreshed; we are delighted we met those standards. It was an honor to host your visit, and we would love to welcome you back whenever you return to D.C.Kindest Regards,Melissagale Lechelt,General Manager,Washington Marriott at Metro Center
Dear Maria,Thank you for your generous review of Washington Marriott at Metro Center. We are pleased that our thoughtful hospitality advanced your stay and that you particularly enjoyed our in-house restaurant. It will be a pleasure to recognize our team for their efforts. Thank you for choosing us, and we look forward to welcoming you back soon. Kindest Regards,Front Office Leadership Team at Washington Marriott Metro Center