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Recent guest reviews

Great.

Excellent service! Will always choose Marriott as our preferred property.

Property is very convenient, but needs updating. Still clean and comfortable, great stay!

Nice

Staff were very friendly and the room was perfect for our needs. Comfy beds!

Very outdated. Old, not very clean looking towels. Swimming pool is a nightmare with dirty water, floors and hair swimming inside it. Didn’t dare to swim. On the good side is very friendly staff and location.

Room wasn’t cleaned in three days. No new towels No parking Price went up, but service definitely not worth the pay.

Very convenient and close to the metro station. The staff was incredible.

Location, near metro, needed hot tub, need included breakfast

We liked the hotel very much, the only downside was... according to Orbitz.com they offer free wifi, but in reality if you want wifi you'll have to pay for it, and one more thing - the parking is ridiculously expensive - $54 plus tax (they charge tax almost 20% for some reason). More luxurious hotel in this area charge way less than this hotel!

Location is good, Booked connecting rooms and of the beds had either dirty or stained sheets, they never replaced it the first night after we notified them, the second night they did but only after multiple calls to front desk and even a tweet to Marriott never received the call from management or an apology. disappointed on the way they handle themselves.

12th Street NW Washington DC

Hotel highlights

  • Walking distance to White House and National Mall
  • Free WiFi in public areas
  • Onsite dining
  • Indoor pool

Located in Downtown Washington D.C., Washington Marriott at Metro Center is a leisurely stroll from popular sights such as White House and National Mall. This 459-room, 3.5-star hotel has a restaurant, an indoor pool, and a gym.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe.


Rooms

Smart TVs come with digital channels and pay movies, and guests can stay connected with WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free weekday newspapers, and laptop-compatible safes.


Property features

At Washington Marriott at Metro Center, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a business center, and express check-out.

Room options

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Concierge Room, Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Guest reviews for Washington Marriott at Metro Center

Everyone (27) Couples (4) Family (7)
4
Partner Couples

Great.

By , from New Orleans on Oct 5, 2022

Review comment responded on Oct 6, 2022

Dear Olle,Thank you for sharing your kind review of Washington Marriott at Metro Center. We always want our guests to have an enjoyable stay and leave feeling refreshed; we are delighted we met those standards. It was an honor to host your visit, and we would love to welcome you back whenever you return to D.C.Kindest Regards,Melissagale Lechelt,General Manager,Washington Marriott at Metro Center

5
Family

By on Aug 22, 2022

Review comment responded on Sep 2, 2022

Dear Lisa, Thank you for your delightful review of our hotel. Your kind remarks about our attentive, friendly associates and rejuvenating accommodations are greatly appreciated. Thank you for choosing Washington Marriott at Metro Center, and we hope you are already planning another visit our way. Kindest Regards,Melissagale Lechelt,General Manager,Washington Marriott at Metro Center

5
Family with small children

Excellent service! Will always choose Marriott as our preferred property.

By on Jul 21, 2022

Review comment responded on Sep 2, 2022

Dear Julie, We are delighted to hear how much you enjoyed your stay with us during your visit to the Nation's Capital. Our enriching experiences, sophisticated spaces, and exceptional service are designed to clear the mind and spark new ways of being, which inspire great brilliance in our guests. It was our pleasure having you as our guest here at Washington Marriott at Metro Center, and we look forward to seeing you on your next trip to D.C.! Kindest Regards, Melissagale Lechelt General Manager Washington Marriott at Metro Center

5
Everyone

By on Jun 18, 2022

4
Family

Property is very convenient, but needs updating. Still clean and comfortable, great stay!

By on May 31, 2022

Review comment responded on Jun 21, 2022

Dear Catherine, Thank you for taking the time to share your valuable feedback. We are passionate about imagining new possibilities and seek to provide every guest with inspiring hospitality to ensure we exceed their expectations. One of our core values is anticipating our guests’ needs, from the smallest detail to the more significant ones, with a thoughtful approach to service and design. We will soon be rejuvenating our guest rooms and we are energized to know how much you enjoyed your time with us. We look forward to being a refreshed retreat for you on your next visit to our Nation's Capital. Kindest Regards, Melissagale Lechelt General Manager Washington Marriott at Metro Center

5
Everyone

Nice

By , from Lewes on Mar 14, 2022

Review comment responded on Apr 15, 2022

Thank you for sharing your feedback. We are pleased to hear that you enjoyed your stay. We look forward to welcoming you back again as your preferred place to stay in Washington, D.C.

5
Friends

Staff were very friendly and the room was perfect for our needs. Comfy beds!

By on Dec 21, 2021

Review comment responded on Dec 21, 2021

Dear Andrea, Thank you for your feedback. We look forward to welcoming you back soon.

5
Everyone

By on Sep 27, 2021

1
Everyone

By on Aug 5, 2021

3
Family Family with small children

Very outdated. Old, not very clean looking towels. Swimming pool is a nightmare with dirty water, floors and hair swimming inside it. Didn’t dare to swim. On the good side is very friendly staff and location.

By on Jul 27, 2021

Review comment responded on Jul 29, 2021

Thank you for providing us with your feedback. We will share it with us staff to ensure to better enhance our guests' stays.

Washington Marriott at Metro Center

775 12th Street NW, Washington, DC 20005
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