I love this hotel ❤️ Really nice !!!! People and everything was very good
I tried atleast five times via phone, message, internet and in person to schedule a dinner on both nights of my stay to no success and no response. There was no one to help with our bags at check in/ arrival, toe room was terribly small, we witnessed a fight being stopped at the elevator banks, etc
Bathroom vaniry area way too small. Location could not be better.
Best location in DC. Best views. Walkable to all the main tourist stuff. I stayed as a staycation since I’m local and I’ve eaten at the hotel and socialized there a few times. Visually beautiful hotel but they’ve taken form over function. Lighting system in bathroom comes on automatically so you wake up other guest as there is a frosted glass wall in shower. Sink is tiny. Doesn’t have black out curtains just extend turn slightly. New TV but sound isn’t great. They renovated restaurant and took away all the historic charm of its old style. POV is great best view in DC god drinks but thumping till 2am. Granted they email you in advance to notify you of the lively atmosphere so I was informed but didn’t realize the walls and acoustics were not renovated. Friendly staff very clean. Good toiletries good water pressure but the room isn’t the best nights sleep. Great place for an adventure but not sleepy time central
Located in Downtown Washington D.C., W Washington D.C. is within a 10-minute walk of popular sights such as White House and Ford's Theater. This 326-room, 5-star hotel has a full-service spa along with a fitness center and a nightclub.
This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
The 326 accommodations feature sitting areas. Guests can stay connected with WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include refrigerators, minibars, and espresso makers.
At W Washington D.C., guests enjoy a full-service spa, a nightclub, and a fitness center. Valet parking is available for USD 59 per night, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a rooftop terrace, free WiFi in public areas, and a business center.
I love this hotel ❤️ Really nice !!!! People and everything was very good
I tried atleast five times via phone, message, internet and in person to schedule a dinner on both nights of my stay to no success and no response. There was no one to help with our bags at check in/ arrival, toe room was terribly small, we witnessed a fight being stopped at the elevator banks, etc
Bathroom vaniry area way too small. Location could not be better.
Hello Guest, thank you for choosing our hotel for your stay. We were disheartened to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Best Regards, Jessica Mallon, Director of Rooms
Best location in DC. Best views. Walkable to all the main tourist stuff. I stayed as a staycation since I’m local and I’ve eaten at the hotel and socialized there a few times. Visually beautiful hotel but they’ve taken form over function. Lighting system in bathroom comes on automatically so you wake up other guest as there is a frosted glass wall in shower. Sink is tiny. Doesn’t have black out curtains just extend turn slightly. New TV but sound isn’t great. They renovated restaurant and took away all the historic charm of its old style. POV is great best view in DC god drinks but thumping till 2am. Granted they email you in advance to notify you of the lively atmosphere so I was informed but didn’t realize the walls and acoustics were not renovated. Friendly staff very clean. Good toiletries good water pressure but the room isn’t the best nights sleep. Great place for an adventure but not sleepy time central
Hello Guest, thank you for choosing to stay with us and for leaving your comments. We are pleased that with the exception of a few issues, you had a pleasant stay. We are always looking for ways to improve and we take every review into consideration as we plan changes throughout our hotel. We enjoyed having you as our guest and hope to have the opportunity to welcome back on a future visit. Best Regards, Jessica Mallon, Director of Rooms
Hello Guest, we welcome reviews that help us shine a light on the guest experience and we appreciate you taking the time to leave your comments. It sounds like we missed several opportunities and we are very disappointed, as you rightly were. This is not our standard, and not what our typical guest experiences. We would love for you to reach out to us the next time you are in the area and give us the opportunity to show you that we are constantly improving our services on all levels. For future reference, we have rooms of varying sizes and we will gladly assist you in selecting one that will better meet your needs. Thank you once again for your valuable feedback. Best Regards, Jessica Mallon, Director of Rooms