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Recent guest reviews

It was only 1 night but it was good enough to know that it is a recommended place to stay.

Great location

Disappointed!!!! here are some items. elevators are slow. On one day of 2 elevators was shut down. Air conditioning unit loud and noisy fan. Refrigerator door required strong push to close. Motor in refrigerator was noisy. Taken together these two appliances produced sound noise all night long. Shower head adjustable feature was stuck. water drip from shower head ran all the time during our stay. Furnishing were work. Only one chair in the room.

I wish I could remember everyone's name I came in contact with because everyone at this location was great. However, the one person I came in contact with the most, Ernest, did an exceptional job. He was always in a great mood, friendly, and extremely helpful. He checked us in on our first day and went above and beyond explaining everything about our room and the hotel. I want to thank him and everyone else for a GREAT stay while we were in DC

Friendly

A walkable distance to enough things. Staff was friendly. Room could’ve been cleaner.

This is a nice hotel - facilities are clean and the staff is friendly and helpful. We didn't get any room service between nights which was no big deal, except for no coffee machine refills. It seems silly that we get a full kitchenette but only enough coffee service for 2 cups of coffee. Why? Why not more? If someone is staying for 2 nights, they should get coffee for 2 mornings. Otherwise, it's a nice place to stay.

The air conditioner did not work in our room. In the 90 degree heat, this was not good. They sent an engineer to look at it twice and his response was that it is a known issue and they can't fix it. I called the front desk manager multiple times, and it wasn't until checkout that anybody did anything about it (the front desk staff on checkout comped one night of our four night stay). Other issues were the bathroom vent fan did not work, and the shower door kept sliding open on it's own. The property was otherwise very nice, clean, and in a great location, but not having consistently working AC was not fun.

Our booking was last minute so we didn't expect anything substantial out of the stay, but we were pleasantly surprised. In the midst of one of the worst travel experiences we've ever had, we received a call from the staff alerting us to the prep work being done on our room for our arrival and that they understood that our flight was cancelled and that we'd be coming in later than expected. This first class service continued for the duration of our stay. they staff beginning with the front desk, the cleaning crew and of course the food prep staff made us feel like we were at the Ritz. With the need to travel to the area more frequently, we will definitely be staying at this location more frequently.

Staff was very courteous and respectful. Facility was clean and well maintained.

Good location

The staff was very Proffessional and friendly the whole time.

I wasn’t pleased with my stay. My blanket had blood stains. The housekeeper opened my door T 9am before my checkout and continued to ask what time I leaving. Parking is terrible and you have to pay $50 per night. Not coming back!

The hotel was nice enough, staff was lovely and very accommodating. Just small gripes: the bedroom was cold without a way to change it. The bedding didn’t help - it wasn't that warm and the covers seemed to slip and slide all over. But minor problems at best. We'll stay here again!

All staffs were great. We really liked the kitchen especially during pandemic.

New York Avenue NW Washington DC

Hotel highlights

  • Walking distance to Capital One Arena
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • 24-hour fitness center

Located in Downtown Washington D.C. within a short walk of Capital One Arena, Homewood Suites by Hilton Washington DC Convention Center is within a mile (2 km) of other popular sights such as National Mall. This 3.5-star aparthotel has 160 rooms and welcomes guests with free breakfast, a 24-hour gym, and free in-room WiFi.


Dining

Free continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. For a nice break, mingle with other guests at the free manager's reception on select days.


Rooms

Each apartment features a kitchen with a refrigerator, a microwave, and a dishwasher. A 42-inch flat-screen TV is available for entertainment, and guests can stay connected with free WiFi and wired Internet. Other standard amenities include a coffee maker, free local calls, and a ceiling fan.


Property features

Renovated in 2016, Homewood Suites by Hilton Washington DC Convention Center offers a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Valet parking is offered for USD 49 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include a free grocery shopping service, laundry facilities, and a gift shop.

Room options

Studio, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 4

Studio, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 4

Premium Suite, 1 Bedroom, Non Smoking

Sleeps 4

Premium Studio, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Guest reviews for Homewood Suites by Hilton Washington DC Convention Center

Everyone (24) Couples (4) Family (17)
4
Family Family with small children Friends

It was only 1 night but it was good enough to know that it is a recommended place to stay.

By on Oct 31, 2022

Review comment responded on Oct 31, 2022

Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

5
Family

Great location

By , from Drexel Hill on Sep 6, 2022

Review comment responded on Oct 26, 2022

Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

1
Everyone

Disappointed!!!! here are some items. elevators are slow. On one day of 2 elevators was shut down. Air conditioning unit loud and noisy fan. Refrigerator door required strong push to close. Motor in refrigerator was noisy. Taken together these two appliances produced sound noise all night long. Shower head adjustable feature was stuck. water drip from shower head ran all the time during our stay. Furnishing were work. Only one chair in the room.

By on Jul 27, 2022

5
Family

I wish I could remember everyone's name I came in contact with because everyone at this location was great. However, the one person I came in contact with the most, Ernest, did an exceptional job. He was always in a great mood, friendly, and extremely helpful. He checked us in on our first day and went above and beyond explaining everything about our room and the hotel. I want to thank him and everyone else for a GREAT stay while we were in DC

By on Jun 9, 2022

4
Family

Friendly

By on Jun 6, 2022

4
Family Family with small children

A walkable distance to enough things. Staff was friendly. Room could’ve been cleaner.

By on Jul 29, 2021

Review comment responded on Aug 29, 2021

Thank you so much for staying with us and for the good review! It's nice to hear that you enjoyed the staff. We look forward to welcoming you back!

4
Family

This is a nice hotel - facilities are clean and the staff is friendly and helpful. We didn't get any room service between nights which was no big deal, except for no coffee machine refills. It seems silly that we get a full kitchenette but only enough coffee service for 2 cups of coffee. Why? Why not more? If someone is staying for 2 nights, they should get coffee for 2 mornings. Otherwise, it's a nice place to stay.

By on Jul 26, 2021

Review comment responded on Aug 29, 2021

Thanks for staying with us! We appreciate your feedback and will use it as a training tool for our staff. Hope to see you again, soon.

2
Family

The air conditioner did not work in our room. In the 90 degree heat, this was not good. They sent an engineer to look at it twice and his response was that it is a known issue and they can't fix it. I called the front desk manager multiple times, and it wasn't until checkout that anybody did anything about it (the front desk staff on checkout comped one night of our four night stay). Other issues were the bathroom vent fan did not work, and the shower door kept sliding open on it's own. The property was otherwise very nice, clean, and in a great location, but not having consistently working AC was not fun.

By on Jul 26, 2021

Review comment responded on Aug 29, 2021

Thanks for staying with us! We appreciate your feedback and will use it as a training tool for our staff.

5
Family

Our booking was last minute so we didn't expect anything substantial out of the stay, but we were pleasantly surprised. In the midst of one of the worst travel experiences we've ever had, we received a call from the staff alerting us to the prep work being done on our room for our arrival and that they understood that our flight was cancelled and that we'd be coming in later than expected. This first class service continued for the duration of our stay. they staff beginning with the front desk, the cleaning crew and of course the food prep staff made us feel like we were at the Ritz. With the need to travel to the area more frequently, we will definitely be staying at this location more frequently.

By on Jun 25, 2021

5
Family with small children

Staff was very courteous and respectful. Facility was clean and well maintained.

By on Jun 21, 2021

Review comment responded on Jul 18, 2021

Thank you for staying with us and for the great rating! We hope to see you again in the future!

Homewood Suites Washington DC Convention Center

465 New York Avenue NW, Washington, DC 20001
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