6/10 Aceptable
Connie W.
28 ene. 2025
Trip to DC with husband and my mom
There were numerous issues with our stay. First, after booking I had to visit another site and answer a bunch of questions in order to proceed even after I had already paid. I was told the visit would not be finalized until all the info was given and we agreed with terms. I had no problem with that but it was one request after another even after initial info was given. Then when we arrived the heater was not working and I requested a phone call to discuss with phone number given and i never received one. Instead via text I was told to check numerous things to try to fix it ourselves which after several hours we eventually did. Again with no call back. Their were some cleanliness issues as well which I relayed via text. The place was comfortable but only after I cleaned up a bit and we figured out why the heater was not working.
Connie W.
Se hospedó 5 noches en enero de 2025