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Recent guest reviews

Bad service, unhelpful staff. Rudeness and lack of humanity towards the customer.

The staff is always very pleasant and helpful. The breakfast and breakfast staff are very good.

The breakfasts were very good, nice selection. Convenient to Walmart, restaurants

Loved the room, the service was great! Greg at the front desk was very helpful. Would definitely stay again.

I didn't like paying almost $200 for a jacuzzi suite for my fiancee and me and then finding a long sock left by a previous customer in the room. That kind of obvious mistake instantly makes me question the cleanliness of the hotel. I honestly couldn't shake it as I started to think about what other stuff they just happened to overlook. I made the clerks at the front desk aware of the situation as I was leaving and called the hotel a few days later to see if they would do anything to compensate for their lack of cleanliness and I haven't heard anything from them nearly a week later. Once they have your money they couldn't care less about anything else. A respectful establishment would at least attempt to make up for their mistakes. I will never stay there again.

Everyone was kind and professional. We had a great stay!

Staff was super friendly! Very convenient for wine tasting! Our room was damp and had an odor... but staff made it right. Great breakfast lady and breakfast. Will def go back, just not in the same room.

Nice hotel clean and comfortable. Staff was nice and friendly would recommend

This hotel is a cut above your average business hotel. Clean room with friendly staff, and most of the "bells and whistles" you'll find in a hotel at this price point.

BW hotels are typically outdated and not kept up very well, but this location is a newer hotel and much better than we expected. They even prepared breakfast an hour early for our group of 100+ cyclists (so that we could get an early start in the morning and beat the rain).

Enjoyed walking in and the entire hotel having a wonderful aroma. Check in was a breeze as it was arranged ahead of time. Everything was great!

The hotel was wonderful and the staff were very nice and helpful. The breakfast was hot and fresh and the room was very clean. I really loved that the inside pool/hot tub area is in the lower level. That way folks are not going through the main lobby area dripping wet. Just take the elevator to your floor.

A very good experience. Very nice personnel. Room Clean service good nothing to complain about

We were very pleasantly surprised at the room. The staff was courteous, helpful and friendly. The hotel is right across from a shopping center, which was very convenient. We were in town for a surprise party and were very happy with our choice.

The staff was courteous and professional and the local area geography has gorgeous topography.

E 5th St Washington MO

Hotel highlights

  • Free full breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free uncovered self parking
  • Indoor pool

Within a short walk of Missouri River, Best Western Plus Washington Hotel is within 2 miles (3 km) of Mercy Hospital Washington. This 73-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour gym.


Dining

Start your day off right with a free full breakfast.


Rooms

40-inch LED TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.


Property features

At Best Western Plus Washington Hotel, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is included with your stay. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a spa tub, conference space, and a 24-hour business center.

Room options

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Standard Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Guest reviews for Best Western Plus Washington Hotel

Everyone (9) Couples (3) Business (1) Family (7)
1
Family

Bad service, unhelpful staff. Rudeness and lack of humanity towards the customer.

By , from Coto Laurel on Oct 3, 2022

Review comment responded on Oct 6, 2022

Thank you for taking the time to share your feedback and for staying with us. Please accept our apologies for your unpleasant experience. The guest experience of our hotel is a key priority, we are very sorry we fell short of expectations. Please rest assured that your comments have been shared with our team to foster improvements.

5
Everyone

By on May 16, 2022

5
Family

The staff is always very pleasant and helpful. The breakfast and breakfast staff are very good.

By on Dec 14, 2021

5
Friends

The breakfasts were very good, nice selection. Convenient to Walmart, restaurants

By on Oct 28, 2021

4
Everyone

By on Jun 30, 2021

1
Everyone

By on May 19, 2020

5
Partner Couples Family

Loved the room, the service was great! Greg at the front desk was very helpful. Would definitely stay again.

By on Jan 25, 2020

4
Everyone

By on Oct 14, 2019

1
Partner Couples

I didn't like paying almost $200 for a jacuzzi suite for my fiancee and me and then finding a long sock left by a previous customer in the room. That kind of obvious mistake instantly makes me question the cleanliness of the hotel. I honestly couldn't shake it as I started to think about what other stuff they just happened to overlook. I made the clerks at the front desk aware of the situation as I was leaving and called the hotel a few days later to see if they would do anything to compensate for their lack of cleanliness and I haven't heard anything from them nearly a week later. Once they have your money they couldn't care less about anything else. A respectful establishment would at least attempt to make up for their mistakes. I will never stay there again.

By on May 23, 2019

Review comment responded on May 30, 2019

We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again.

5
Family Family

Everyone was kind and professional. We had a great stay!

By on May 6, 2019

Best Western Plus Washington Hotel

2621 E 5th St, Washington, MO 63090
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