Wailevu West Vacation Packages

Excellent customer service. The staff went out of their way to be pleasant and accommodating. The breakfast buffet was very good. The pool, although rather small, was adequate and refreshing. They have an excellent house band that plays every night except Sunday.

It’s simply very beautiful place I would love to come back

Check in was a bit hassle. Our check in time was at 2 when we booked it but when called in to check with the property manager he stated it was at4pm. Then I called to ask other question's, and he stated it was at5pm and kept insisting that he told us 5pm. I got upset and he told us the previous guest is checking out late and that’s why our check in time kept changing. Later in the message conversation our check in time was switched back to 2 pm and our villa # was changed too. Upon arrival at the property the cleaning crew was finishing up. When doing the walk through it seemed cleaning was done in rush, dust and trash still in all cabinets. On the other hand place was spacious for the family.