Best Western Lafayette Hotel & Spa4.0 out of 5.0
Recent guest reviews
Rooms are big and comfortable. Everything was clean. However, they use something weird to clean the room and there was a funny smell in the air. Don't expect a luxurious spa. It is small and no one is monitoring it. Some people are not respecting the hygiene rules, so I have serious doubts about the cleanliness of the place. When we did the check in no one offered us towel our slippers for the spa, we had to ask for them. Same story for the restaurant. When we came down to have dinner, we were told that they were complete. We had to go somewhere else. A bit more of professional and I would have rated this hotel differently.
Need a place for the night at Epinal and this worked. The rooms have thin walls and I could hear quite a bit from the neighbors. I was surprised it had no elevator, even for a two story place. Overall, it worked, I would try to stay downtown next time to have more to do.
My wife and I spent a night here recently. The room was fine, but the bathroom is complicated - a previous reviewer commented on the transparent glass wall between the shower area and the bedroom. Well, amongst all those confusing switches, there's one that makes the glass opaque thus saving your dignity! It does take a minute or two to become effective, so maybe was missed by the previous writer. And it wouldn't be difficult to miss that it's there - there must be about ten switches in the bathroom alone - some for regular lighting, and some for electric blue mood lighting, and the one for the glass wall. The bed was adequate, and our sleep was fine. We ate dinner at the in-house restaurant before retiring. The food was fine, as was the wine and the beers - but it was over-priced and I felt they were trying too hard to be a gournet venue rather than a Best Western hotel. A bit too fancy for my liking, but tasty and very edible, nevertheless. We did not partake of breakfast the next morning, so no comment about what was on offer. Overall, whilst the quality was above that normally found in Best Western hotels, I felt it was trying to be something that it wasn't and that effort just wasn't necessary. It must be said that the staff were all very pleasant and efficient. Recommended? The jury is out (the cost is too high, both for the room and for the evening meal, but the quality is high too - it's not really what a BW is all about though). Will I return? Probably not - there must be less expensive hotels in a better location within the town of Epinal (The Lafayette is, after all, in an Economic Park - i.e. surrounded by low level commercial units, all of which look less than ten years old. Boring!)
We went there for a weekend to explore the region. Centrally situated between lake Bouzet and Gerardmer, the hotel has very nice rooms, comfortable beds, small but relaxing wellness and sauna and great to go to the restaurant with great food afterwards only a few steps from your room. Very friendly service!
I stayed as a business trip and found the room to be very nice and it seems recently decorated. The price is quite high compared to the many other hotels in the area. Service was fine and both check in and check out very quick. The room was modern with a good amount of space, work area, mini bar, good sized bathroom with a nice rain shower. One odd point is that the shower has a full glass window that looks directly into the bedroom. I have seem this in other hotel brands but they always offer some way to close it, such as a blind? No option in this one, so if you are staying here with friends, ensure you are happy to share a shower view together, as it is unavoidable. Bed was a good size and very comfortable. The room has tea and coffee making facilities. Wifi is available and free. Once connected I found it to be a good speed for working but the signal in the room was much lower than in the main hotel area. This made FaceTime calling difficult as the low signal dropped the call. I was very close to the main reception, so not sure why the signal is that low. The breakfast was very simple although they did have a quite a nice range it was much smaller than other chains, if you normally stay with major brands then you will find it a bit small. I found everything I needed and the breakfast cost is very reasonable at around €12. Freshly squeezed orange is available for an additional fee. I did not use the Spa but did have a look. The pool is very small, much smaller than it seems on the photo (don't expect to swim), but it has a jacuzzi as well and all seems included in the price. Again, one strange point is that the pool and spa area look directly into the reception area? Strange to think why watching everyone check in and out is relaxing? Personally I would fully block that window and allow the Spa to be more secluded. Overall, for a three star hotel the room is very good and the breakfast acceptable. Wifi needs strengthening to meet all the rooms and the price remains quite high.
I often stay at Best Western as they take dogs and hotels are normally above average quality. For this reason I pick the Lafayette, even though the 130 EUR per night price excluded Breakfast was pretty high, probably the highest in the area. We enter i and the room was terribly hot, temperature gauge worked badly so we could not really change it, we then proceed to close the curtain and the pretty heavy metal bar holding the it fell off missing my partners head by few cm. We then open the wardrobe and we find a pair of dirty underwear in it!!! We tried wireless and signal was very poor. We took a shower but the glass door seals were old and in certain places not present so we found ourselves with a lake in the bathroom. 130 EUR?? Are we kidding?? After my complaint the concierge gave us the breakfast free but that did not give me back the night i spent there. Very little sleep and pretty annoyed; I am not giving 2 stars just because its the first time this happens in Best Western. Sort it out!!Its ridiculous!
The food serviced at dinner was fantastic! It really opened me up to the most superb food combinations. I was so floored. The room was nice and clean, the bed was ok, plenty of parking. I stayed here so that I could visit nearby American National Cemetery
I was staying in this hotel for two weeks. Rooms are nice and clean. Service was without any problems. Had only breakfasts, but it was really all you can ask for, with some local specialties (meat, cheese). Perfect was the spa, a real dealbreaker. Two types of sauna, then pool and hot tub. Great relax after a long day. Not crowded at all. Available without any additional fee or appointment. Basic shops nearby by foot, larger 3min by car. Great accesibility from highway.
The staff was very pleasant and helpful. My room was clean and well appointed. The beds where comfortable and the bathroom was a great deal larger than most European ones. My only complaint is the walls are a little thin in the morning you can here your neighbors getting ready
On our journey down to the south of France we needed some overnight stopovers. Lafayette Hotel just fitted the bill. It was very close to the motorway. The spa was fantastic and very relaxing. The food was quite expensive but of exceptional quality. and the staff couldn't do enough for us. The room was very well appointed and there was nothing we could fault.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Indoor pool
Best Western Lafayette Hotel & Spa places you within a few miles (5 km) of Epinal Chateau and Museum of Ancient and Contemporary Art. This 58-room, 4-star hotel has an indoor pool along with a 24-hour fitness center and free in-room WiFi. Parc Floral du Cours is also 2.6 mi (4.2 km) from this Epinal hotel.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10 AM.
Best Western Lafayette Hotel & Spa's 58 air-conditioned rooms provide minibars, coffee makers, and free bottled water. Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Safes, ironing boards, and desks are also available.
At Best Western Lafayette Hotel & Spa, guests enjoy features like an indoor pool, a 24-hour fitness center, and a spa tub. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Other amenities at this golf hotel include a sauna, free WiFi in public areas, and a meeting room.
Reviews from Trip Advisor
79% of guests recommend this hotelTotal of 333 reviews