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Best Western Hotel Viterbo

4.0 out of 5.0

Recent guest reviews

A delightful surprise! Very relaxing: great bed, great breakfast, complimentary mini bar, gracious staff, spacious bathroom. It was a wonderful home-away-from-home. Outside city but close enough for easy access.

Best Western Virtebo was the perfect place to stay during our visit to Rome, the hotel was very clean, quiet & the staff very helpful & friendly, ideally located away from all the hassle & tussle of staying in Rome, with easy access to the trains. Certainly made our lives easier & enjoyable not having to stay/drive into Rome daily to do the tourist things, the trains were very comfortable & relaxing. Will stay in Best Western in Viterbo on our next tour of Italy.

We stayed here for one night in October 2017, in between Montepulciano and Roma. It is an excellent overnight stop! I was confident that this hotel would not disappoint, since we had stayed there in October 2016 as well. The rooms are large, the beds comfy. Bathroom is large, especially by Italian standards. Front desk very friendly, and fluent in English. Breakfast is good, with pastries and cold cuts, yogurt and cereal. Coffee from the machine and espresso by request. Parking is 5 euros, a good price. Access is very easy, with level approach and a large elevator. Two of our party have limited mobility and it was a nice change to navigate a place that didn’t require extra care. There is a Coop Ipermart just a 5 minute walk from the hotel, with just about anything that you might want in the way of food or drink. Haven’t really explored the rest of the little mall but it had quite a few stores. The pizza place, located very near the hotel, was just okay. We found the pasta to be extremely salty, and the grilled meat was just average. The old part of Viterbo is very interesting and well worth visiting. I hope to get back to Viterbo again, and when I do I’m going to check out the large walled cemetery that is just a short walk from the hotel. It looks fascinating!

The facilities are excellent, especially in consideration of the value pricing. The staff has been wonderful. We wish to thank Margarite for her sharing of information, and for noting to us that the room we had booked was a smoking room, which was definitely not our preference. She changed our stay to a non smoking room before we could discover our error. No problems with wifi (which is secured), and breakfast was the best we've had this three week trip to Italy so far. There are several restaurants within a short (4-5 min.) walk. Greatly recommend this hotel to all travelers, regardless of national origin.

Super place and great staff. Beautiful rooms and excellent breakfast. Neighbourhood unimpressive and no pool or gym, but otherwise really fine. Great parking facility, very cheap. Opposite the hypermarket mall which has free parking.

The hotel offers a good price/quality value. The room was clean with a properly functioning air-conditioning. Check in was efficient and friendly. The bathroom was ok but not very large. Car-parking (5 euro per stay) is available at the hotel. You need a car if you book this hotel since the center of Viterbo is rather far away in particular when it is too hot to walk. Breakfast was rather poor with very little choice. In addition the hotel personnel is taking away part of the breakfast (for their own consumption) around 9h30 (even although the breakfast is until 10h00). So if you arrive around 9h30 not a lot of breakfast might be left (hotel personnel has taken the best pieces for their own consumption, leaving hardly anything for guests...). This was really annoying.

Friendly frontdesk service. Lift access to rooms. Room with balcony large enough to accommodate two adults and a teenager. Hotel's location made access to other sites and towns in the area super easy. We had a car and utilised the free onsite parking. Lovely pizza place in the complex and a mall just across the road. Rooms clean and bathroom tidy. (Shower only no bath in our room).

At first thinking this was walking distance from the Train station it took me a half hour to find the hotel through a not so friendly pedestrian area. Then to get to the old part of town it was a 25 minute walk through some pretty run down neighborhoods. Having said that, if you have a car, the hotel staff was great; friendly and accommodating. Taxis arrived within a few minutes. Breakfast was a nice cold selection of fruits, meats, cheese, yoghurt and breads. The rooms have balconies but the view to the East is non-descript. Ask for a room facing West. The in-room gifts were a nice touch with a fruit basket, free mini-bar and honey. basic bar is available.

Best Western never disappoints - comfy bed, spotless clean, great customer service. The hotel is located about 20 mins walk from the train station Porta Fiorentina and 15 mins walk to the old town. I got there in the evening and there's a good restaurant right around the corner of the hotel. There's a shopping mall with a big supermarket 5 mins walk from the hotel. The breakfast is mostly sweet pastries. I have to say I expected something more. But good quality anyway. The best part of my stay in this hotel was that they gave me a room where I could see a beautiful sunset from the balcony. Amazing! Will go back!

The room was of good size, fresh and clean with a balcony, nice bathroom.The staff was kind and friendly. We were a group of 18 people staying there for three nights and we also had our dinner there which ment that they turned the breakfast room into a dinner room every night with round tables nicely set. The food was ok some dishes better than others but ok, I wasn't too keen on the wine thou. The hotel is situated in the outskirts of Viterbo so it's a bit tricky to reach the city center. Viterbo is an old and very charming city.

Via San Camillo de Lellis 6 Viterbo VT

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Bar/lounge
  • 24-hour front desk
  • Airport shuttle (fees apply)

Located within a mile (2 km) of Piazza San Pellegrino, Best Western Hotel Viterbo is within 2 miles (3 km) of Viterbo Cathedral. The 54 rooms at this 4-star hotel include balconies, minibars, and TVs. Palazzo dei Papi and Basilica of Our Lady of the Oak are also nearby.


For your convenience, breakfast is served for a fee each morning. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.


Best Western Hotel Viterbo's 54 rooms are soundproofed and provide balconies, minibars, and safes. Guests can expect 21-inch TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and bidets. Phones, ironing boards, and desks are other standard amenities.

Property features

At Best Western Hotel Viterbo, guests have access to free WiFi in public areas, express check-in, and express check-out. If you drive, self parking is EUR 5 per night, or you can take advantage of the airport shuttle (available 24 hours). The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Additional amenities include free newspapers and a TV in a common area.

Room options

Standard Room, Multiple Beds

King 1 | Sleeps 3

Deluxe Room, 1 King Bed

King 1 | Sleeps 2

Suite, Multiple Beds, Balcony

King 2 | Sleeps 5

Superior Room, 1 King Bed

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

92.0% of guests recommend this hotel

Total of 1015 reviews