6/10 Aceptable
Natalie H.
26 jun. 2023
No le gustó: Limpieza
Family getaway
Since my son is stationed down there, every year myself & my other children vacation down there & my son & his family come to stay with us. When I found this place I thought it looked beautiful! I am not one to complain, & we had a great time despite some issues, but I feel like these are worth mentioning. Upon arriving, I found the kitchen counters to be very sticky. I also found a wet dirty sock on the counter, and another on the sofa. There was a small piece of metal (I sent a picture) in the sheets in my son's bed, that cut his foot! Our sofa bed in the living room was broken & nobody came out to look at it until the next day. Luckily I brought a blow up mattress which we had to use for the whole stay. There was dog hair everywhere. If I had access to a vacuum, I would have done it myself. There was hair on the bathroom floor. It just wasn't clean. Kinda gross. I cleaned as best as I could, but shouldn't have had to for the money I paid! This is beyond their control, but worth mentioning...there was no water in the inlet to the bay therefore we could not use the kayaks or paddle boards (this was a big factor in me choosing this place!). Overall, we had a good time, but it was disappointing. When they reached out to me the 1st or 2nd day asking about the place, I told them these things, but nothing was done about it. Nobody from Vacasa ever reached out to me, so what was the point in asking to begin with if you weren't going to do anything about it.
Natalie H.
Se hospedó 4 noches en junio de 2023