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Neruda Mar Suites

3.0 out of 5.0

Recent guest reviews

The sea views from Neruda Mar Suite are amazing, and you can hear the waves crashing against the rocks opposite. Our apartment was very clean and comfortable, and we loved the well-equipped kitchen. Having an oven was a real treat. The pool is small but views from the pool are great. Staff were really friendly and helpful. The shops are a 15 minute walk from the apartments, but there are very frequent buses (only 400 pesos) so if you have heavy shopping, there's no problem to get it back. Also, buses to Vina del Mar and Valparaiso pass all the time, so you can go out sightseeing very easily. You can also walk up to Con Con in about half an hour.

The place lacks maintenance. People is friendly but the place is too expensive and it is not at the level of a 4 stars. Better get a nice furnished apartment and will be better. The breakfast is awful. The cleaning service is not good. I had a water leak from the upper floor that flooded my bathroom. Pictures in the website are totally out dated.

Its a tired place, the whole place could do with a renovation. Wifi was not good, it is free but you are given a code but you have to log in at least once an hour. Hot water, every morning I would have to call down to reception to get the hot water turned on. in the end I ended up moving hotels.

Location is great. But hotel is not 4 starts as stated. The best part of the vacation was how close the hotel was from the ocean. There isn't a restaurant in the premises and rooms are clean but just ok. TVS are small and chunky and super old. There is NOT Wi-fi. Ms Patricia was very nice as well as the cleaning crews and the gentleman in the front desk , they were all extreme courteous and polite. What I didn't like was the pool, bird poop was all over and even feathers in the pool. It was bit cold to go in the water but still, pool should have been cleaned everyday,

When we booked this place for over $220 a night, we thought we were getting a modern, sparse suite. It said it was renovated in 2011. I have no idea what the renovations were. While it is right across from the ocean, it is also right across from a huge rock with seals and birds, which means the smell is so strong it knocks you over. I felt so tricked and disappointed. The pictures vary vastly from is actually in the room. It is so old and just run down. I will say this - the staff is so nice. They were lovely and understood my concerns.

The Neruda Mar Suites are conveniently located nearby Vina Del Mar with many restaurants within walking distance. The room was a bit dated that we had but was clean and functional with a great view. There was a sliding glass door with two chairs on the small balcony. The staff were very friendly. There was free wifi and parking. I went up to the pool deck and no no one else was around. The views were wonderful. Bird/seal rock is across the street where tour buses stop to let people off to take pictures. The building like other buildings in the area are built into the hills so there are several levels that you have to transverse by using elevators and then walking into the next building and then taking another elevator. There was also a sauna and steam bath. It was nice to receive the milk, bread to toast, butter and jam as there was a small kitchenette and frig. There was also a safe in the room.

Very clean apartments outside the main bustle of vina del mar. We had a two bedroom apt; the master bedroom was great with an ensuite bathroom but the second bedroom had no external window and would be very small for 2 adults. each day you are given milk, bread, butter and jam; so infact you have no shopping to do for breakfast. The hotel is just opposite a sea lion island so if you don't like noise it might not be for you !

We loved staying here. Great location, not too loud. Great views. Great service, Toast, Butter, Jam every day, which we didn't expect. Really clean. Really good. Would recommend it totally! Would return any time !

The hotel has a seriously weird design, you get 3 buildings, each one has an elevator. There is parking space, and you get breakfast in your room, the breakfast is somewhat basic, but good enough to start the day. There is a pool on the 3rd building, which has an amazing view to the beach, you can just stay there every single night of a week, watching the sunset, which is what I did. It's just beautiful, you can see the seaguls flying around, just amazing. The rooms have good cable TV, you get WiFi in the top floor of the second building. The rooms are not that good, with beds that are just average. However, the rooms are quite clean, the outside of the rooms, not so much. I think it is pretty good for the value, specially if you go to the pool.

Our trip didn't start well as our cab driver overcharged us however the hotel staff were so sympathetic and apologetic. They gave us the choice of 2 rooms and we ended up in the front building in a corner unit that was very large and bright with a big patio. The property is dated and could use with some freshening up of paint and furniture. We liked the location as it was out of town a bit and an had an unimpeded view of the sea lions on the rocks across the street. The staff were all very friendly and helpful. Nice pool on the top deck.

Avenida Borgono 16180 - Renaca Vina del Mar Valparaiso

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool
  • Fitness center

Located within a 5-minute walk of El Encanto Beach, Neruda Mar Suites is within a 15-minute stroll of Cochoa Beach. This 51-room, 3-star aparthotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking. Also near this Renaca aparthotel are Playa Las Salinas and Los Marineros Beach.


Rooms

All 51 apartments feature kitchens and space to spread out with separate bedrooms and sitting areas. Guests can expect free WiFi and 32-inch plasma TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Coffee makers, safes, and phones are also standard.


Property features

Guests of Neruda Mar Suites have access to an outdoor pool, a fitness center, and a rooftop terrace. Free parking is included with your stay. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations. Other amenities at this beach aparthotel include free WiFi in public areas, 3 meeting rooms, and free use of bicycles.

Reviews from Trip Advisor

Trip Advisor aggregated rating

54.0% of guests recommend this hotel

Total of 203 reviews