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Hotel Pucon Green Park

3.5 star property

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Photo gallery for Hotel Pucon Green Park

Property amenity
Exterior
15 outdoor pools
Superior Triple Room | In-room safe, individually decorated, individually furnished, desk
Buffet

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
Camino Internacional # 4150, Pucón, Araucania, 4920000
  • Place, Cascadas de Rio Turbio
    ‪2 min drive‬
  • Place, Río Liucura Valley
    ‪2 min drive‬
  • Place, Enjoy Pucon Casino
    ‪4 min drive‬

Room options

View all photos for Standard Twin Room

In-room safe, individually decorated, individually furnished, desk

Standard Twin Room

  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite

Suite | In-room safe, individually decorated, individually furnished, desk

Suite

  • 431 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Triple Suite

Triple Suite | In-room safe, individually decorated, individually furnished, desk

Triple Suite

  • 506 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Double Room

In-room safe, individually decorated, individually furnished, desk

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | In-room safe, individually decorated, individually furnished, desk

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Triple Room

Superior Triple Room | In-room safe, individually decorated, individually furnished, desk

Superior Triple Room

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Superior Double Room, 1 King Bed, Pool View

Superior Double Room, 1 King Bed, Pool View | In-room safe, individually decorated, individually furnished, desk

Superior Double Room, 1 King Bed, Pool View

  • Mountain view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Triple Room

Superior Triple Room | In-room safe, individually decorated, individually furnished, desk

Superior Triple Room

  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed OR 1 Large Twin Bed
  • Free WiFi

About the neighborhood

Pucón

Located within a mile (2 km) of Río Liucura Valley, Hotel Pucon Green Park is within 2 miles (3 km) of Cascadas de Rio Turbio. This 50-room, 3.5-star hotel has 15 outdoor pools along with a full-service spa and 2 restaurants.

What's nearby

  • Cascadas de Rio Turbio - 2 min drive - 1.3 miles
  • Río Liucura Valley - 2 min drive - 0.9 miles
  • La Poza - 4 min drive - 3.0 miles
  • Enjoy Pucon Casino - 4 min drive - 2.5 miles
  • Pucon Beach - 4 min drive - 3.3 miles

Restaurants

  • ‪Café Luthier - ‬4 min drive
  • ‪Chocolateria Rucamalal - ‬4 min drive
  • ‪Que Llueva Cafe - ‬3 min drive
  • ‪La Trattoria Da Pietro - ‬4 min drive
  • ‪Restaurant El Maderero - ‬3 min walk

About this property

Hotel Pucon Green Park

At Hotel Pucon Green Park, guests have access to a full-service spa, 15 outdoor pools, and free WiFi in public areas. Airport transportation is made easy with an airport shuttle for a fee. Helpful staff can provide concierge services, luggage storage, and a safe deposit box at the front desk. Other amenities at this spa hotel include a meeting room, express check-in, and a terrace.
Guests can expect to find free WiFi and LCD TVs. Bathrooms offer hair dryers and free toiletries. Ceiling fans, safes, and phones are other standard amenities.
15 outdoor swimming pools are on site.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open select days.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 15 outdoor pools
  • Full-service spa
  • TV in common areas

Family friendly

  • 15 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service

More

  • Ceiling fan
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 9:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 4:00 PM
  • Check-out: noon
For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Pucon Green Park
Pucon Green Park Hotel
Hotel Pucon Green Park Hotel
Hotel Pucon Green Park Pucón
Hotel Pucon Green Park Hotel Pucón

Frequently asked questions

Are free cancellation options available at Hotel Pucon Green Park?

Hotel Pucon Green Park offers free cancellation on select room rates. For more details, look at the cancellation policy on our site.

What's there to see near Hotel Pucon Green Park?

This hotel is located in Pucón within a short 16-minute walk of Río Liucura Valley. You'll also find Villarrica National Park and La Poza within a short drive.

Is parking available on site at Hotel Pucon Green Park?

No, this hotel doesn't offer parking.

Is there a spa available at Hotel Pucon Green Park?

There is a full-service spa available for guests to enjoy and services include massages. The spa is not open daily but only on select days.

Does Hotel Pucon Green Park include a casino at the property?

No, Hotel Pucon Green Park doesn't have a casino.

Will I find an indoor pool at Hotel Pucon Green Park?

No, this hotel doesn't have an indoor pool; however, there are 15 outdoor pools. Guests have pool access between 9:00 AM and 9:00 PM.

What amenities will couples enjoy at Hotel Pucon Green Park?

There are plenty of amenities for couples at this hotel, including 2 restaurants, 15 outdoor pools, and a full-service spa.

Are there hot tubs at Hotel Pucon Green Park?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Hotel Pucon Green Park have a restaurant that serves breakfast?

No, Hotel Pucon Green Park doesn't have a restaurant that serves breakfast.

Will Hotel Pucon Green Park allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Pucon Green Park.

Are there connecting rooms at Hotel Pucon Green Park?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Hotel Pucon Green Park?

No, you won't find guestrooms with balconies at Hotel Pucon Green Park.

Hotel Pucon Green Park Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 41 out of 89 reviews
Rating 8 - Good. 33 out of 89 reviews
Rating 6 - Okay. 8 out of 89 reviews
Rating 4 - Poor. 4 out of 89 reviews
Rating 2 - Terrible. 3 out of 89 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jonathan N

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful grounds with views of the volcano. Room was spacious. Restaurant was good. Met our needs while visiting Villarrica and Pucon.
Stayed 2 nights in Dec 2023
Verified

8/10 Good

Julia

Very nice hotel Breakfast was very bad
Stayed 7 nights in Jan 2024
Verified

8/10 Good

ANDRY

Liked: Cleanliness, staff & service, property conditions & facilities

Muito com, mas com potencial para excelente...

Viagei de férias com minha esposa e filho (16a). Local muito bonito com uma área física muito grande e bonita, um pouco sub-utilizada. Acomodações simples mas bastante satisfatórias apesar de não ter ar condicionado (mesmo em janeiro não fez falta). Café da manhã bastante simples: com tantas frutas vermelhas plantadas no país fiquei decepcionada em não ter geléias artesanais, somente geléia e mel industrializados, da mesma maneira para os 2 tipos de queijo que também eram industrializados. Para o meu gosto o café poderia ser mais forte. Pessoas muito simpáticas no hotel, para nossa ida ao V. Vilarrica que teríamos de estar as 6h da manhã na agência de turismo na nossa saída as 5h35 da manhã tinham 3 pacotes com o café da manhã (sanduíche, iogurte, suco, maçã, cereal e brownie) bem embaladinhos. Quando fomos as termas pedimos toalhas na recepção na noite anterior e quando saímos de manhã a recepcionista já estava com as toalhas separadas. fato que nos deixou chateados foi não terem avisado no dia anterior que no domingo todo o centro estaria fechado para o triatlon que ocorreria até as 17h e as rotas de saída do hotel para fora sa cidade só foram liberadas a partir das 14h30. Tínhamos levantado e nos arrumado para ir ao Parque Huerquehue que fica a 45 minutos do hotel e acabamos não podendo ir, sendo que a entrada no parque é somente até as 14h… Perdemos o passeio, porque na segunda, nosso último dia em Pucón o parque estava fechado…
Stayed 4 nights in Jan 2024
Verified

8/10 Good

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tinajas

Las tinajas lo mejor
Stayed 5 nights in Jul 2023
Verified

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen Lugar

Bonito lugar, vale la pena hospedarse, solo se debe buscar la forma de ayudar las maletas a los pisos inferiores o superiores
Stayed 4 nights in Feb 2023
Verified

6/10 Okay

Mauricio

Liked: Room comfort

Hotel básico

Hotel bastante sencillo, relación precio calidad no adecuada. Comida muy deficiente
Stayed 2 nights in Oct 2022
Verified

4/10 Poor

Nicolas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

No vale la pena precio calidad

Considero que para el precio vs calidad de las habitaciones, es demasiado caro. No vale la pena, mala vista, mala atención del front desk (en realidad principalmente el joven, los demás un 7). Nos dejaron en un principio en una habitación que no tenía ni calefacción funcionando, reclamamos tanto que nos cambiaron. La gente del bar y del restorán, nada que decir, muy amables.
Stayed 2 nights in Aug 2022
Verified

8/10 Good

Ivonne

Liked: Cleanliness, property conditions & facilities, room comfort

no es lo que esperaba

Lo bueno: el entorno , el silencio del hotel , las camas cómodas . Lo malo : desayuno algo pobre para ser buffet , piezas algo anticuadas (en los roperos habian cortinas en vez de puertas , no hay cafetera ni vasos , no hay aire acondicionado solo calefaccion central que a veces era muy alta o lo contrario ) ; tienen tinajas pero son pagas y horarios no flexibles ; el gimnasio con buenos implementos pero estaba sucio . POco personal . el hotel tiene mucho potencial para ser de excelencia pero no lo aprovechan .
Stayed 4 nights in Aug 2022
Verified

10/10 Excellent

Neila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel bello, limpio, habitaciones comodas. Sin embargo al hacer la reserva que coloque que eramos 4 me hizo reservar 2 habitaciones y luego note que habia una habitación cuádruple. Don Manuel del reataurant muy atento. Pienso que debian explotar mas el turismo, ofrecer al visitante sitios que vale la pena conocer de la zona, y contar con servicio de taxi para los que no cuenten con vehiculo propio.
Stayed 5 nights in Jul 2022
Verified

8/10 Good

Francisca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy lindo el lugar y debe ser muy lindo en primavera verano, jardín lindo , piscina ,etc, entretenido para ir con niños además Falta decoración en habitaciones, no hay nada tienen espacio pero no hay una mesita o un sillón cito, nada Falta calor sureño en la ambientación
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mejor aún que su publicidad, excelente

Lugar hermoso,jardines,fauna,piscina. Amabilidad de todo el personal. De los mejores hoteles chilenos que hemos estado. Limpieza perfecta Restaurant muy bueno,aunque solo dos pequeñas sugerencias Ampliar la carta y en un hotel de tantas virtudes es insólito que no preparen martini seco. En todo caso lo recomiendo totalmente y volveremos cuando podamos Camas perfectas,descanso completo
Stayed 4 nights in Feb 2022
Verified

8/10 Good

Valentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
la estadía fue buena hasta el momento del check out en dónde me atendió un chico extranjero muy prepotente , quiso cobrarme el valor de la estadía en US y convertidos al valor peso chileno del día en que me retiré ; cosa que no me pareció dado que debe respetarse el valor peso al día en que se realiza la reserva, independiente de ello... el tipo fue muy prepotente y no me permitía explicarle mi punto, hasta que le indiqué que quería hablar con el Administrador... recién ahí gestionó la solución a mi punto de vista. El resto del personal muy amable y gentil...
Stayed 6 nights in Feb 2022
Verified

2/10 Terrible

Georgina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estafada

Esto fue una estafa por internet ya que decía que estaba con 10 % de descuento y no era real decía que el valor final pagaba todo incluía impuestos e iva y tampoco era real al final me sentí estafada … una decepción que las paginas de internet nos manipulen para quedarnos en el lugar y después resulta ser una mentira el valor final
Stayed 2 nights in Jan 2022
Verified

10/10 Excellent

Alicia

Liked: Cleanliness, property conditions & facilities, room comfort
Agradable atencion, bonito lugar
Stayed 2 nights in Jan 2022
Verified

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente, buena atención en general
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Espectacular

Excelente
Stayed 2 nights in Sep 2021
Verified

8/10 Good

Angelo Andrés

Liked: Cleanliness, staff & service, property conditions & facilities

Recomendable

En general fue todo bueno, el desayuno puede mejorar, pero la atención y las instalaciones muy juenas
Stayed 1 night in Mar 2021
Verified

8/10 Good

miguel

Liked: Cleanliness, property conditions & facilities, room comfort

Linda experiencia pero mejorable

Viajé con mi pareja. El hotel esta ubicado en una zona muy tranquila, las piezas son amplias y la ducha tenia hidromasaje. La comida del restaurante era muy buena y queremos destacar la atención de Manuel, el Garzón que se porto un 7 en todo momento, realmente hizo muy agradable nuestra estadía . Lo que no nos gustó que viajamos a descansar y habían muchos niños los cuales gritaban alrededor, sin ningún tipo de reglas y a todo horario, eso perjudicó claramente nuestro descanso ... La piscina había que reservarla por el tema de la pandemia pero hay veces que contamos a más de 20 personas en ella, por lo que no pudimos ingresar incluso teniendo nuestra reserva. A veces a las 11 de la noche los niños seguían bañandose y gritando dentro de la piscina transformándose en ruidos molestos... Creo que deberían existir ciertas reglas o horarios definidos para eso, ya que esas situaciones influyen en que algunos huespedes no puedan disfrutar ni descansar...
Stayed 4 nights in Feb 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente hotel y muy buena atención. El entorno muy lindo para pasear
Stayed 3 nights in Feb 2021
Verified

10/10 Excellent

Rocío

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilloso

Muy buena atención, habitación amplia y cómoda, el personal muy amable, la piscina espectacular, los protocolos covid muy bien cumplidos
Stayed 1 night in Jan 2021
Verified

10/10 Excellent

Matías

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Increíble

Todo muy excelente, personal agradable, muy limpio, instalaciones de primera.
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

DallasFamily

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot nestled between the mountains and walking distance to a baker, and grocer. Hotel room was spacious with a complimentary basic breakfast. The jacuzzi was perfect on a snowy winter night.
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

María Fernada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Divertido lugar

Muy lindo lugar. Muy bueno y variado el desayuno
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Rolf

Liked: Cleanliness, property conditions & facilities, room comfort

Mitten im Grünen, ruhig gelegen, in Pucon

Das Hotel Pucon Green Park wird seinem Namen gerecht; gepflegte, grosszügige Gartenanlage mit Swimmingpool. Für eine Nacht waren wir dort, in einem grosszügigen Zimmer mit Gartensitzplatz. Das Check-in war freundlich, die Koffer wurden aufs Zimmer gebracht. Die Zahlungsmodalitäten könnten verbessert werden, besonders wenn in Cash US$ bezahlt wird. In einem Hotel dieser Kategorie wäre es auch freundlich, einen Begrüssungsdrink oder einen Gutschein für die Bar zu erhalten. Das Frühstücksbüffet war o.k., grössere Früchteauswahl hätte man erwarten dürfen.
Stayed 1 night in Jan 2019
Verified

6/10 Okay

Patricia Viviana

Disliked: Property conditions & facilities, room comfort

El precio no está acorde con los servicios

Al hotel Le falta mantenimiento, cortinas rotas, barandas de la pileta salidas. Y servicios cobran aparte por el hidromasaje. Al desayuno le falta jugos naturales y frutas. A favor el personal es muy atento y el restaurante con buenos platos
Stayed 5 nights in Dec 2018