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Hotel Geronimo

3.0 star property

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Photo gallery for Hotel Geronimo

Lobby
Reception
Lobby lounge
Interior entrance
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Geronimo de Alderete 665, Pucón, IX REGION DE LA ARAUCANIA, 4920000
  • Place, Enjoy Pucon Casino
    ‪9 min walk‬
  • Place, La Poza
    ‪10 min walk‬
  • Place, Pucon Beach
    ‪12 min walk‬

Room options

View all photos for Superior Double Room

Superior Double Room | Premium bedding, down comforters, in-room safe, WiFi (free)

Superior Double Room

  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | Premium bedding, down comforters, in-room safe, WiFi (free)

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, down comforters, in-room safe, WiFi (free)

Standard Twin Room

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Triple Room

Family Triple Room | Premium bedding, down comforters, in-room safe, WiFi (free)

Family Triple Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Premium Studio Suite

Premium Studio Suite | Premium bedding, down comforters, in-room safe, WiFi (free)

Premium Studio Suite

  • Mountain view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 1 Double Bed
  • Free WiFi

About the neighborhood

Pucón

Hotel Geronimo places you within a 10-minute stroll of Enjoy Pucon Casino and Pucon Beach. This 3-star hotel has 30 guestrooms and offers conveniences like free breakfast, a full-service spa, and free in-room WiFi.

What's nearby

  • Enjoy Pucon Casino - 9 min walk - 0.5 miles
  • La Poza - 10 min walk - 0.6 miles
  • Museo Mapuche Pucon - 11 min walk - 0.6 miles
  • Pucón Peninsula - 12 min walk - 0.7 miles
  • Pucon Beach - 12 min walk - 0.7 miles

Restaurants

  • ‪Madd Goat Coffee Roasters - ‬4 min walk
  • ‪Mamas&Tapas - ‬4 min walk
  • ‪Black Forest - ‬5 min walk
  • ‪Patacon - ‬3 min walk
  • ‪École Hostel & Restaurant - ‬3 min walk

About this property

Hotel Geronimo

A full-service spa, a sauna, and free WiFi in public areas are featured at Hotel Geronimo. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 75000 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. Other amenities at this ski hotel include meeting rooms, coffee/tea in a common area, and a terrace.
23-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. In-room massages are available, and other amenities include safes and wardrobes or closets.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Luna. Services include massages. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Ski shuttle (surcharge)
  • Free covered self parking on site
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1992
  • Fireplace in lobby
  • Georgian architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Extra futon (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 23-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 29 per pet, per night
  • 1 total (11 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 47000.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Service fee: 19 percent
  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 75000 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: USD 29 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 47000.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Hostal Geronimo Hostel Pucon
Hostal Geronimo Hostel
Hostal Geronimo Pucon
Hostal Geronimo Hotel Pucon
Hostal Geronimo Hotel
Hotel Geronimo Pucon
Geronimo Pucon
Hostal Geronimo
Hotel Geronimo Hotel
Hotel Geronimo Pucón
Hotel Geronimo Hotel Pucón

Frequently asked questions

Is free cancellation available at Hotel Geronimo?

Hotel Geronimo offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What's there to do close to Hotel Geronimo?

This hotel in Pucón is within a 10-minute walk of Enjoy Pucon Casino, Pucon Beach, and Pucón Peninsula. You'll also find Lake Villarrica and La Poza less than a mile away.

Will I be able to park at Hotel Geronimo?

Yes, covered self parking is offered for free at the hotel.

Is a spa located at Hotel Geronimo?

Luna is the hotel's full-service spa and services include massages.

Does Hotel Geronimo have a casino at the property?

No, Hotel Geronimo doesn't have a casino.

Will I find an indoor pool at Hotel Geronimo?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Geronimo?

There are many amenities for couples at this hotel, including in-room massages as well as a restaurant and a full-service spa.

Does Hotel Geronimo have a hot tub?

No, but this hotel does have a sauna.

Does Hotel Geronimo have a restaurant that serves breakfast?

Yes, Hotel Geronimo serves free buffet breakfast each morning from its restaurant.

Will Hotel Geronimo allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hotel Geronimo for a fee of USD 29 per pet, per night.

Does Hotel Geronimo have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Hotel Geronimo?

Yes, some guestrooms at this hotel offer either a balcony and a terrace where guests can enjoy garden and mountain views.

Does Hotel Geronimo offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Geronimo.

Hotel Geronimo Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 9 out of 25 reviews
Rating 8 - Good. 11 out of 25 reviews
Rating 6 - Okay. 1 out of 25 reviews
Rating 4 - Poor. 4 out of 25 reviews
Rating 2 - Terrible. 0 out of 25 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient, clean, staff is friendly

My stay was very good, the room is clean, the staff is caring and friendly, breakfast is simple but has everything you need.
Verified review

4/10 Poor

Tatiana

Liked: Cleanliness
la verdad que este hotel, en términos de atención de su personal es la mejor, muy amables y profesionales
Stayed 2 nights in Oct 2021
Verified review

4/10 Poor

Soledad

Disliked: Staff & service, property conditions & facilities, room comfort

No recomendable

Llegamos al hotel y nuestra reserva no estaba registrada. Tuvieron que llamar porque ellos no tienen la info aqui. Habitacion 25 del sector nuevo. No tiene telefono asi que las preguntas y servicio implicaba bajar a recepcion. Nada acogedor, recepcion tiene chimenea pero no la enciende! Y estaba frio todo el hotel. Lo peor, el agua sale casi fria! No se Paga un hotel de ese precio, con agua fria en la ducha!!! Desayuno de supermercado. Creo que para ser en el sur, deberia ser algo mas casero
Stayed 1 night in Aug 2021
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Room comfort

Hotel más que regular..

Hotel antiguo, con instalaciones limpias, pero básicas. La atención es buena y amable, pero el hotel no es para lo q cobran. Más q hotel, es una pensión. El primer día, me tuve q duchar con agua fría y eso en Pucón es terrible, por la temperatura baja de esta. El último día, fueron temprano a golpear la puerta, porq pensaron q me había ido sin pagar, pero yo llegué tarde y no estuve nunca en el hotel, esto fue de muy mal gusto..
Stayed 2 nights in Mar 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente alternativa, muy recomendable

Excelente, lugar tal como fotos, muy limpio, atención muy buena y amables, ubicación cerca de todo, desayuno muy bueno todo rico y fresco. Muy recomendable.
Stayed 2 nights in Feb 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente custo-benefício

Um bom hotel. Me hospedaria novamente. Excelente custo benefício. Café da manhã simples, porém suficiente. Deixa um pouco a desejar na acústica já que a estrutura é de madeira, porém não comprometeu o descanso. O banheiro do nosso quarto (nr 4) era bem pequeno - outros quartos tinham um banheiro maior. A água aquecida esfriou algumas vezes durante o banho - precisam resolver esse problema.
Stayed 3 nights in Aug 2018
Verified review

10/10 Excellent

JERVISON LUIZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo hotel serviços nota 1000.

Gostei muito do hotel estavamos e 3 famílias e ficamos em 4 quarto. O café e servido apartir das 07:30 no horário deles mas para nós eles servirão as 06:00 muito prestativos. RECOMENDO.
Stayed 1 night in Jul 2017
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lindo hotel, agradable, cerca de bares

Muy linda experiencia, excelente atención, mucha amabilidad! Una estadía espectacular!
Verified review

8/10 Good

Bernie

Liked: Cleanliness, staff & service

Friendly hotel well located

Comfortable hotel with cosy bar and lounge areas a short walk from town centre. Staff allowed us to store baggage after checkout and to use lounge area as we had late evening bus departure. Wi fi didn't work very well in our room. Overall a pleasant stay.
Verified review

10/10 Excellent

Dorothea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable room with beautiful view

This hotel is just on the periphery of a lovely tourist town so is very convenient for accessing all the restaurants, shops, tours and other things Pucon has to offer like night life without being bothered by noise. A grocery is nearby. Breakfasts are good. Wifi irregular but superb most of the time for us. The volcano view was superb from our balcony so reserve early to get this cozy room with comfortable bed, refrigerator, and sofa. Lobby is set up for comfort with bar to make it a very comfortable home away from home.Johana the owner and other staff are lovely!
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place, I'd stay there again.

The hotel has an excellent staff. Very helpful. The Breakfast was very good and went far beyond your typical break and coffee. Fresh Fruit every morning and more.
Verified review

4/10 Poor

Paulo E

Disliked: Staff & service, property conditions & facilities, room comfort

Custo Beneficio não vale à pena

Não me hospedaria lá novamente. Fiquei em um quarto próximo ao estacionamento (muito barulho logo cedo) e o teto do quarto é de madeira, havia um casal no quarto de cima com 2 crianças que corriam pelo quarto até 1hora da manhã... conclusão: só foi possível dormir entre 1h da manhã até às 7h quando começou o barulho no estacionamento. A Dona do Hostal é simpática, porém um dos seus funcionários (não me lembro o nome, mas é o responsável por receber os hóspedes) foi super seco e antipático, ao me despedir dele ao sair do hotel sequer respondeu. Apesar de tudo o que aconteceu eu não reclamei, portanto não justifica a antipatia do rapaz conosco.
Verified review

8/10 Good

Manuel

Liked: Cleanliness, staff & service
A very nice Hostal, is close to the beache and the City Center, walkable distance to main attractions.
Verified review

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena ubicación y buen precio

Todo bien, la pieza, desayuno, agua caliente, baño privado. Puntos por mejorar son calidad del wifi y aislación acústica de la pieza.
Verified review

8/10 Good

youngsoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

편리하고 깔끔함

편안하고 깨끗 합니다
Verified review

8/10 Good

Reinaldo

Liked: Cleanliness, property conditions & facilities

Hotel limpo é conveniente (sugestão p/ economizar)

Bom lugar para quem pretende economizar, uma vez que a hospedagem em Pucón é cara. O quarto é pequeno, sem frigobar, mas viável. Apesar do nome Hostal, os quartos (habitacion) são privativos com banheiro. O banheiro estava em perfeitas condições.
Verified review

8/10 Good

FRANCISCO DEMONTIÊ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Verified review

8/10 Good

Steve

Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Giovana

Stayed 4 nights in Jul 2023
Verified review

10/10 Excellent

Daniele

Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Verified review

6/10 Okay

Verified traveler

Stayed 1 night in Feb 2020
Verified review

8/10 Good

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Jerzy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019