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Complejo Turistico Pucon

3.5 star property

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Photo gallery for Complejo Turistico Pucon

A wooden interior with a pool area, benches, and a staircase.
A wooden cabin room with two beds, a table with stools, a fan, and a window.
A garden with a pool, a wooden house, and a mountain in the background.
Front of property
A banquet hall with round tables covered in blue tablecloths and white chairs with blue sashes.

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Restaurant
  • Breakfast available

Explore the area

View in a map
Calle Prolongacion, Colo Colo #2215, Pucón, Araucania, 4920000
  • Place, Santa Clara Monastery
    ‪15 min walk‬
  • Place, Pucon Beach
    ‪4 min drive‬
  • Place, Enjoy Pucon Casino
    ‪4 min drive‬

Room options

Cabin, 3 Bedrooms, Private Bathroom (6 PAX)

  • 3 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Twin Bunk Bed

Cabin, 5 Bedrooms, Private Bathroom (10 PAX)

  • 5 bedrooms
  • Sleeps 10
  • 2 Double Beds, 4 Twin Beds and 1 Twin Bunk Bed

Townhome (5 pax)

  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

Townhome, 1 Double Bed, Private Bathroom (2 pax)

  • Sleeps 2
  • 1 Double Bed

Triple Room, 1 Bedroom, Accessible, Private Bathroom

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Double Room, 1 Double Bed, Private Bathroom

  • Sleeps 2
  • 1 Double Bed

Triple Room, 3 Twin Beds, Private Bathroom

  • Sleeps 3
  • 3 Twin Beds

Standard Triple Room, 1 Bedroom, Private Bathroom

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Quadruple Room, 1 Bedroom, Private Bathroom

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Quintuple Room

  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

About the neighborhood

Pucón

Within a short walk of Los Pozones, Complejo Turistico Pucon is within a mile (2 km) of Santa Clara Monastery. This 30-room, 3.5-star hotel welcomes guests with 2 outdoor pools, a restaurant, and an indoor pool.

What's nearby

  • Santa Clara Monastery - 15 min walk - 0.8 miles
  • La Poza - 3 min drive - 1.7 miles
  • Museo Mapuche Pucon - 3 min drive - 1.7 miles
  • Pucon Beach - 4 min drive - 1.9 miles
  • Enjoy Pucon Casino - 4 min drive - 1.9 miles

Restaurants

  • ‪Café Luthier - ‬17 min walk
  • ‪Mamas&Tapas - ‬18 min walk
  • ‪Sandwich El Uno - ‬19 min walk
  • ‪Que Llueva Cafe - ‬14 min walk
  • ‪Campos Restaurant - ‬18 min walk

About this property

Complejo Turistico Pucon

Guests staying at Complejo Turistico Pucon enjoy access to 2 outdoor pools, an indoor pool, and a sauna. Free parking is included with your stay. Front-desk staff can assist with securing valuables and tours/tickets. Additional amenities include free WiFi in public areas, a business center, and an arcade/game room.
Flat-screen TVs come with cable channels. Housekeeping is available once per stay.
2 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages and massages.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily continental breakfast available 9:00 AM to 10:30 AM for a fee: CLP 12,000 to 15,000 for adults and CLP 10,000 to 11,000 for children
  • A restaurant

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Indoor pool
  • Playground
  • Sauna

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Spa

  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Heating

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 11 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CLP 25000 per pet, per stay
  • Dogs and cats only

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately CLP 12000 to 15000 for adults, and CLP 10000 to 11000 for children
  • Pet fee: CLP 25000 per pet, per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 9 AM to 8 PM.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

Complejo Turistico Pucon Pucon
Complejo Turistico Pucon Resort
Resort Complejo Turistico Pucon Pucon
Pucon Complejo Turistico Pucon Resort
Resort Complejo Turistico Pucon
Complejo Turistico Resort
Complejo Turistico
Complejo Turistico Pucon Hotel
Complejo Turistico Pucon Pucón
Complejo Turistico Pucon Hotel Pucón

Frequently asked questions

Is free cancellation available at Complejo Turistico Pucon?

Complejo Turistico Pucon provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

What can I see close to Complejo Turistico Pucon?

This hotel is located in Pucón within a short 14-minute walk of Los Pozones. You'll also find Lake Villarrica and Pucon Beach within a short drive.

Is parking available on site at Complejo Turistico Pucon?

Yes, uncovered self parking is offered for free at the hotel.

Is there a spa available at Complejo Turistico Pucon?

Spa services at the hotel include hot stone massages.

Does Complejo Turistico Pucon feature a casino at the property?

No, Complejo Turistico Pucon doesn't have a casino.

Is there an indoor pool at Complejo Turistico Pucon?

Yes, this hotel has an indoor pool along with 2 outdoor pools. Guests have pool access between 9 AM and 8 PM.

What do couples enjoy most about Complejo Turistico Pucon?

Couples staying at this hotel will appreciate amenities like 2 outdoor pools plus some guestrooms include a garden view and a minibar.

Are there hot tubs at Complejo Turistico Pucon?

No, but guests can enjoy a sauna at this hotel.

Does Complejo Turistico Pucon feature a restaurant that includes a breakfast menu?

Yes, Complejo Turistico Pucon serves continental breakfast each morning for a surcharge from its restaurant.

Will Complejo Turistico Pucon allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Complejo Turistico Pucon for a fee of CLP 25000 per pet, per stay.

Are there connecting rooms at Complejo Turistico Pucon?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Complejo Turistico Pucon?

Yes, some guestrooms at this hotel offer either a balcony and a patio where guests can enjoy garden and pool views.

Does Complejo Turistico Pucon offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Complejo Turistico Pucon.

Complejo Turistico Pucon Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 2 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

5.0/10

Cleanliness

5.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Elizabeth

Disliked: Cleanliness, room comfort
En primer lugar no era una cabaña era una pieza con baño, en un segundo piso, pésima experiencia Lo que muestran en la gogós no es lo que uno contrata No lo recomiendo y no volvería a ese lugar
Stayed 4 nights in Feb 2022
Verified review

10/10 Excellent

Martina

Stayed 3 nights in Jan 2026
Verified review

2/10 Terrible

Franklin

Stayed 3 nights in Feb 2022
Verified review

6/10 Okay

STEFANY

Disliked: Staff & service, room comfort
Stayed 4 nights in Jan 2019