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NH Collection Palacio de Burgos

4.0 star property
Riverwalk hotel with a fitness center and a 24-hour business center

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Photo gallery for NH Collection Palacio de Burgos

Meeting facility
Lobby
Lobby
Hallway
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Calle de la Merced, 13, Burgos, Burgos, 9002
  • Place, Burgos Cathedral
    ‪3 min walk‬
  • Place, Plaza Mayor
    ‪3 min walk‬
  • Place, Museum of Human Evolution
    ‪8 min walk‬
  • Airport, Burgos (RGS-Villafria)
    ‪10 min drive‬

Room options

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, blackout drapes

Superior Room

9.0 out of 10
Wonderful
(61 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room, River View

Superior Room, River View | Minibar, in-room safe, desk, blackout drapes

Superior Room, River View

9.8 out of 10
Exceptional
(12 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room

Premium Room | Minibar, in-room safe, desk, blackout drapes

Premium Room

8.8 out of 10
Excellent
(11 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Burgos

NH Collection Palacio de Burgos places you next to La Merced Church and Burgos Teatro Principal. This 4-star hotel has 110 rooms and welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Arco de Santa Maria - 2 min walk - 0.1 miles
  • Burgos Cathedral - 3 min walk - 0.2 miles
  • Plaza Mayor - 3 min walk - 0.2 miles
  • Burgos Castle - 6 min walk - 0.4 miles
  • Museum of Human Evolution - 8 min walk - 0.5 miles

Getting around

  • Burgos Station - 9 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 152 min drive

Restaurants

  • ‪Maricastaña - ‬4 min walk
  • ‪Casa Minuto - ‬4 min walk
  • ‪Pizza Station - ‬3 min walk
  • ‪Café Ibáñez - ‬4 min walk
  • ‪Restaurante-Cafetería Rincón de España - ‬4 min walk

About this property

NH Collection Palacio de Burgos

Riverwalk hotel with a fitness center and a 24-hour business center
Guests of NH Collection Palacio de Burgos enjoy a gym, free WiFi in public areas, and meeting rooms. Self parking is offered for EUR 20.90 per day. The 24-hour front desk has staff standing by to help with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and laundry facilities.
Plasma TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Minibars, coffee makers, and free newspapers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Similar properties

Lobby
AC Hotel Burgos by Marriott
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
9.0 out of 10, Wonderful, 733 reviews
$105 nightly
The price is $115
Dec 29 - Dec 30
Total with taxes and fees
AC Hotel Burgos by Marriott

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (EUR 20.90 per day)
  • Limited onsite self parking

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 16 for adults and EUR 17 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Rincon de la Merced

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 495 square feet of conference space
  • 5 meeting rooms

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 35 per pet, per night
  • Dogs and cats only
  • 2 total (55 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 35 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 17 for children
  • Covered self parking fee: EUR 20.90 per day
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts major credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts major credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.

Property is also known as

Nh Palacio Merced
Nh Palacio Merced Hotel
NH Collection Palacio Burgos Hotel
Collection Palacio Hotel
NH Collection Palacio Burgos
Collection Palacio
Nh Palacio De La Merced Hotel Burgos
Nh Hotels Burgos
Nh Hotel Burgos
Nh Collection Palacio Burgos
NH Collection Palacio de Burgos Hotel
NH Collection Palacio de Burgos Burgos
NH Collection Palacio de Burgos Hotel Burgos

Frequently asked questions

Is a free cancellation option available at NH Collection Palacio de Burgos?

NH Collection Palacio de Burgos provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at NH Collection Palacio de Burgos?

As of Dec 19, 2025, prices found for a 1-night stay for 2 adults at NH Collection Palacio de Burgos on Jan 18, 2026 start from $83.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of NH Collection Palacio de Burgos?

This hotel is located in Burgos, just steps from Arco de Santa Maria and Burgos Teatro Principal, and within a short walk of Burgos Cathedral. You'll also find Plaza Mayor and Paseo del Espolon less than a mile away.

Will I be able to park at NH Collection Palacio de Burgos?

Yes, secured parking is offered for EUR 20.90 per day.

Does NH Collection Palacio de Burgos have a casino at the property?

No, NH Collection Palacio de Burgos doesn't have a casino.

Is there an indoor pool at NH Collection Palacio de Burgos?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at NH Collection Palacio de Burgos?

Amenities that appeal to couples at this hotel include around-the-clock room service, a minibar, and a pillow menu.

Are there hot tubs at NH Collection Palacio de Burgos?

No, this hotel doesn't have a spa tub.

Does NH Collection Palacio de Burgos feature a restaurant that includes a breakfast menu?

Yes, NH Collection Palacio de Burgos serves buffet breakfast for a surcharge on weekday mornings at Rincon de la Merced.

Does NH Collection Palacio de Burgos allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at NH Collection Palacio de Burgos for a fee of EUR 35 per pet, per night.

Does NH Collection Palacio de Burgos have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from NH Collection Palacio de Burgos?

The closest major airport to NH Collection Palacio de Burgos is Burgos (RGS-Villafria), which is 4.8 mi away (9 minutes by car).

Can I book a room with a balcony at NH Collection Palacio de Burgos?

No, there aren't any guestrooms with balconies at NH Collection Palacio de Burgos.

NH Collection Palacio de Burgos Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 608 out of 913 reviews
Rating 8 - Good. 224 out of 913 reviews
Rating 6 - Okay. 47 out of 913 reviews
Rating 4 - Poor. 20 out of 913 reviews
Rating 2 - Terrible. 14 out of 913 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

claudina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone at the reception desk was very helpful and friendly. The servers in the restaurant appeared to be bother by my presence. They seemed unhappy with their job altogether.
Stayed 1 night in Sep 2025

10/10 Excellent

gail

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel, our third visit. Excellent location
Stayed 1 night in Sep 2025

10/10 Excellent

EDUARDO, AREQUIPA PERU

Stayed 2 nights in Sep 2025

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Stayed 3 nights in Aug 2025

10/10 Excellent

Raul

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding hotel in every area. Super quiet, spacious and comfortable. We certainly stay at this location when visiting Burgos again. Very convenient to most places of interest around the main Cathedral. Walkability was great along the river located just across the street from this palacial facility. Breakfast was plentiful and delicious.
Stayed 4 nights in Sep 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Only thing was our room had a ‘window’ but it was more of a sky light due to the structure of the building. Everything else was lovely!
Stayed 1 night in Sep 2025

10/10 Excellent

Elena, Burke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel in the amazing city of Burgos. The room was clean, breakfast was good with plenty of options, staff was super helpful. I would highly recommend.
Stayed 1 night in Aug 2025

10/10 Excellent

lisa, Delta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and more than what I expected. Can’t wait to check in again.
Stayed 1 night in Sep 2025

10/10 Excellent

Elena, Burke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient and pleasant staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Lane

Stayed 1 night in Aug 2025

10/10 Excellent

Juan Carlos

Stayed 1 night in Aug 2025

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Exceptional and lovely hotel a short walk to the historic old center.
Our room
View of the ancient cluster from our room
The bathroom
The Cathedral, a short walk from the hotel.
Stayed 6 nights in Aug 2025

10/10 Excellent

Yana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location close to everything. Beautiful hotel with great breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Dr. Heidi

Liked: Staff & service, property conditions & facilities
Great location
Stayed 2 nights in Aug 2025

10/10 Excellent

Karen

Stayed 1 night in Aug 2025

8/10 Good

mandy

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

JOHNNY WING KEN

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 2 nights in Jul 2025

10/10 Excellent

judith, Zionsville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay in a convenient location
Stayed 2 nights in Jun 2025

10/10 Excellent

Katerina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service, lovely historic hotel, excellent breakfast
Stayed 6 nights in Jul 2025

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Perfect location
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

4/10 Poor

Eduardo, The Woodlands

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Desafortunadamente el hotel a cambiado desde la ultima vez que fui, me parece increible que el servicio de restaurante sea tan pobre y mas cuando hay fiestas o eventos en Burgos, deberian preveer esto y no contestarme que por tener el hotel lleno o en festejos no cuenten con dichos servicios, no entiendo
Stayed 2 nights in Jun 2025