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Recent guest reviews

day 3: at 3p.m. room was still not made (we hadn't put out a sign "NOT DISTURB). Nespresso in the room was not resupplied day 2. On check-in lacking body-lotion in the bath-room (delivered after claiming next day). Hotel-restaurant closed Sunday evening

Perfect location in Vienna! Clean, beautiful hotel and the staff was wonderful. Would definitely stay here again on a return visit to Vienna!

Very good location, especially for first timers. Quiet, nice room, first class. We would stay again.

Location was nice - room was good. Service poor - had to negotiate and wait even for extra sugar and creamer for coffee in room. Didn’t replace even complementary water bottles

Great hotel. Love the location and staff is helpful and courteous

Such a great location- able to walk all over old town and the museums. The concierge and front desk staff were friendly and went out of their way to give recommendations or book tickets. The bar staff were so nice at the end of the day when we needed some hot chocolate and a warm seat.

The hotel was in a great location and staff were friendly. However, our room was broken into and our belongings stolen. They did arrest the person responsible and we got our belongings back. We lost our last day in Vienna dealing with police and moving rooms. The hotel did not offer any compensation. When we got home, after I requested it, they did comp one night of our stay. The hotel could not tell us how our room was accessed. I would not feel comfortable staying at this hotel again.

very nice hotel, greate location, super breakfast .... .... ...

Beautiful hotel in the heart of Vienna shopping, many local restaurants and next to a U Bonn stop, making it easy to go anywhere in Vienna. Right down the block from the Hofburg museums. Staff were excellent. Upon check in made a point of reviewing the map to orient us to all nearby sites and assisted with subway directions.

Excellent hotel and value in Vienna. I have stayed at most of the 5 star hotels in Vienna and this was the best overall. The lobby is not as elegant as Sacher or Imperial or Bristol, but that is not very important to me. The rooms are fine. Clean, good bed and shower and service. The breakfast buffet is excellent The location is what makes this hotel my favorite. 10 minute walk to the museums, five minutes to Stephansplatz, 15 minutes to musicverein, and U-bahn right out the front door. I have stayed at Steigenbergers all over Europe, and I seek this brand. I would heartily recommend consideration of this hotel, it will not disappoint and I would rather spend the difference in cost on food, clothes, and travel rather than on the room!

We were so impressed by the location and beauty of this hotel! It was located steps from the Hofburg Palace and the sounds of the horses and carriages riding by really added to the full Vienna experience! The hotel staff was very friendly and had great restaurant recommendations. The hotel is also on a very quiet, extremely safe street. We loved being able to walk to shops, Christmas markets, the metro within minutes. I will stay here every time I visit Vienna, our experience was perfect.

Good location, friendly and efficient staff.restaurant very good.

nice big room.....had a bar and restaurant. basically everything you would want. the wifi was weak, but the front desk gave us a router to use in the room which helped. staff was friendly, location was great. would go back.

this was a fabulous place to stay for a relaxing getaway to Vienna for some xmas cheer with my sister. definitely recommend this hotel for its perfect central location and great service.

I had just a short time in Vienna. Staff was very helpful and quick.

Room too hot even with windows open, no supplemental lock for door

Just next to the Underground Station and main attractions. The room setting is elegant and spacious. It's nice to be able to make tea and coffee in the room and the first contents of mini bar is free. Overall, we had a pleasant stay in the hotel. The only thing can be proved was the toilet seat, it had a crack on it.

I have been to many 5 stars hotels around the world the hotel was good but I wouldn't rate it as 5 stars. The room was clean may be a little bit smaller than I excpected but it is acceptable. The staff were friendly the location is good near the centre. The bar is also nice.

Herrengasse 10 Vienna Vienna

Hotel highlights

  • Walking distance to Spanish Riding School and Hofburg Imperial Palace
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in Innere Stadt, Steigenberger Hotel Herrenhof Wien is within a 5-minute walk of Spanish Riding School and within 15 minutes of other popular attractions like Hofburg Imperial Palace. This 196-room, 4.5-star hotel welcomes guests with a restaurant, a full-service spa, and a 24-hour fitness center.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 10:30 AM and on weekends from 7 AM to noon.


Rooms

Steigenberger Hotel Herrenhof Wien's 196 rooms provide minibars, coffee makers, and safes. LED TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport pillow menus. Phones are also standard.


Property features

Guests staying at Steigenberger Hotel Herrenhof Wien enjoy access to a full-service spa, a 24-hour fitness center, and a sauna. Valet parking is available for EUR 40 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this luxury hotel include free WiFi in public areas, a 24-hour business center, and laundry facilities.

Room options

Deluxe Room

King 1 | Sleeps 3

Suite, Terrace

King 1 | Sleeps 3

Superior Room

Full 1 | Sleeps 2

Suite

Full 1 | Sleeps 4

Guest reviews for Steigenberger Hotel Herrenhof Wien

Everyone (10) Couples (7) Business (1) Family (3) Other (1) Friends (1)
4
Partner Couples

day 3: at 3p.m. room was still not made (we hadn't put out a sign "NOT DISTURB). Nespresso in the room was not resupplied day 2. On check-in lacking body-lotion in the bath-room (delivered after claiming next day). Hotel-restaurant closed Sunday evening

By on Oct 16, 2019

5
Everyone

By on Sep 19, 2019

5
Partner Couples Families

Perfect location in Vienna! Clean, beautiful hotel and the staff was wonderful. Would definitely stay here again on a return visit to Vienna!

By on Aug 13, 2019

5
Partner Couples

Very good location, especially for first timers. Quiet, nice room, first class. We would stay again.

By on May 13, 2019

3
Family with small children

Location was nice - room was good. Service poor - had to negotiate and wait even for extra sugar and creamer for coffee in room. Didn’t replace even complementary water bottles

By on Apr 28, 2019

5
Everyone

By on Mar 23, 2019

5
Everyone

Great hotel. Love the location and staff is helpful and courteous

By on Dec 5, 2018

Review comment responded on Dec 7, 2018

Dear guest, thank you for taking the time to provide such lovely feedback following your recent visit to Steigenberger Hotel Herrenhof. We are indeed delighted to learn that you enjoyed your visit and you were so well looked after by our outstanding team. We do hope to have the pleasure of welcoming you back again very soon to provide you with another marvellous experience. Kind regards, your Steigenberger Hotel Herrenhof

5
Everyone

Such a great location- able to walk all over old town and the museums. The concierge and front desk staff were friendly and went out of their way to give recommendations or book tickets. The bar staff were so nice at the end of the day when we needed some hot chocolate and a warm seat.

By , from Washington on Nov 16, 2018

2
Everyone

The hotel was in a great location and staff were friendly. However, our room was broken into and our belongings stolen. They did arrest the person responsible and we got our belongings back. We lost our last day in Vienna dealing with police and moving rooms. The hotel did not offer any compensation. When we got home, after I requested it, they did comp one night of our stay. The hotel could not tell us how our room was accessed. I would not feel comfortable staying at this hotel again.

By on Aug 6, 2018

5
Everyone

very nice hotel, greate location, super breakfast .... .... ...

By on Jul 29, 2018

Steigenberger Hotel Herrenhof Wien

Herrengasse 10, Vienna, Vienna 1010
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