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Recent guest reviews

I liked the fact that it is close to the train station. I wish it would have been closer to the city center It was clean and warm. I didn’t like the fact that there is no clerk in the reception 24 hours a day. I had no problems but I didn’t know what to do in case there was a problem, for example if the key card wouldn’t work from dome reason. Over all good for the price.

I liked kitchen with lota of dishes, cups, pots, mocrowave, toster, etc. There waa no electric kettle. Self check out on weekend was also good.

Everything is perfect ! Except wifi is a little bit unstable.

Very bad experience! It's a *** aparthotel and there isn't air conditioning: inside the room it was really warm. Avoid this aparthotel during summer season! It's also really unacceptable that on sunday I couldn't use the storage room because they deactivated the key! A paper was placed on the door that the service was not available. Incredible!! I was obliged to pay the deposit at the train station. I couldn't believe but that's really happened!

Excellent location and is a fully equipped and comfy room! Sure will stay here again if I'm here. Strongly recommended !

They call themselves smart apartments and don’t have AC, staff tells to keep windows open with fans during hotter days and when you open windows you get roadside disturbance, so overall it’s utter waste of money just pay little more and stay in other hotel with AC which is just opposite to this property!

Loved the space and the kitchen and the layout. Was great to be able to use the vacuum on my own. Was put off when I called in the morning complaining about construction noise next door that was making my morning work difficult. The person on the phone said it wasn't really very loud. Excuse me, in my room it was. Three people walked into my room before my check-out time. Check-in seemed to be a hassle for the person at the desk. I called ahead to make sure I could check in late, but perhaps they're not really equipped for that? Many questions I asked seemed too dirficult.

Exceeded expectations! Ideal location, cool layout, espresso machines in room. Happy!

Gertrude-Fröhlich-Sandner-Straße 15 Vienna Vienna

Hotel highlights

  • Walking distance to Belvedere
  • Free WiFi in rooms and public areas

Located in Favoriten within a short walk of Belvedere, SMARTments business Wien Hauptbahnhof is within 2 miles (3 km) of other popular sights such as Naschmarkt. The 162 rooms at this 3-star apartment building include kitchens, refrigerators, and microwaves.


Rooms

Each apartment is soundproofed and features a kitchen with a refrigerator, a microwave, a stovetop, and a dishwasher. Guests can expect to find free WiFi and a 32-inch Smart TV with satellite channels. Each apartment also includes a coffee maker. Weekly housekeeping is available.


Property features

Guests of SMARTments business Wien Hauptbahnhof have access to free WiFi in public areas. Friendly staff can provide a safe deposit box at the front desk, and also offer advice about sightseeing.

Room options

Studio

1 Large Twin Bed | Sleeps 1

Studio XL

1 Double Bed | Sleeps 2

Apartment

1 Queen Bed | Sleeps 2

Studio Twin

2 Twin Beds | Sleeps 2

Guest reviews for SMARTments business Wien Hauptbahnhof

Everyone (6) Family (2)
4
Everyone

I liked the fact that it is close to the train station. I wish it would have been closer to the city center It was clean and warm. I didn’t like the fact that there is no clerk in the reception 24 hours a day. I had no problems but I didn’t know what to do in case there was a problem, for example if the key card wouldn’t work from dome reason. Over all good for the price.

By , from Herzliya, Israel on Feb 5, 2020

Review comment responded on Feb 10, 2020

Thank you for choosing our hotel and for taking the time to write a review! We look forward to welcoming you back in the future. With best regards,

4
Family

I liked kitchen with lota of dishes, cups, pots, mocrowave, toster, etc. There waa no electric kettle. Self check out on weekend was also good.

By on Jan 20, 2020

Review comment responded on Jan 20, 2020

Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us.. We look forward to welcoming you back in the future.

5
Family

Everything is perfect ! Except wifi is a little bit unstable.

By on Sep 26, 2019

1
Everyone

Very bad experience! It's a *** aparthotel and there isn't air conditioning: inside the room it was really warm. Avoid this aparthotel during summer season! It's also really unacceptable that on sunday I couldn't use the storage room because they deactivated the key! A paper was placed on the door that the service was not available. Incredible!! I was obliged to pay the deposit at the train station. I couldn't believe but that's really happened!

By on Jun 13, 2019

5
Everyone

Excellent location and is a fully equipped and comfy room! Sure will stay here again if I'm here. Strongly recommended !

By on Oct 21, 2018

Review comment responded on Oct 29, 2018

Dear Jess, Thank you for taking the time and sharing your review. I am also glad to hear that you enjoyed your time with us. We hope to be able to welcome you back in the near future. Best regards

3

smart apartements and no ac! terrible

Everyone

They call themselves smart apartments and don’t have AC, staff tells to keep windows open with fans during hotter days and when you open windows you get roadside disturbance, so overall it’s utter waste of money just pay little more and stay in other hotel with AC which is just opposite to this property!

By , from Doha, Qatar on Jun 25, 2018

4
Everyone

Loved the space and the kitchen and the layout. Was great to be able to use the vacuum on my own. Was put off when I called in the morning complaining about construction noise next door that was making my morning work difficult. The person on the phone said it wasn't really very loud. Excuse me, in my room it was. Three people walked into my room before my check-out time. Check-in seemed to be a hassle for the person at the desk. I called ahead to make sure I could check in late, but perhaps they're not really equipped for that? Many questions I asked seemed too dirficult.

By on Apr 15, 2018

Review comment responded on Apr 21, 2018

Dear Guest, We appreciate that you enjoyed your stay in general. Furthermore we want to thank you for your feedback regarding the occurred issues during your stay. Please rest ensured that we will take your words into consideration with the whole team in order to work on our services and communication. We do hope to welcome you back one day in order to provide you the perfect stay experience. With best regards, SMARTments business Wien Hauptbahnhof team

5
Everyone

Exceeded expectations! Ideal location, cool layout, espresso machines in room. Happy!

By on Feb 25, 2018

Review comment responded on Feb 26, 2018

Dear Guest, Thank you so much for your nice words. The whole team would be honored to welcome you back soon! With best regards from Vienna, SMARTments business Wien Hauptbahnhof Team

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