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Aparthotel

smartments Wien Heiligenstadt

Property class: 3.5

Choose dates to view prices

Photo gallery for smartments Wien Heiligenstadt

A modern lobby with a wooden floor, seating area, and a glass door leading to an outdoor area.
A row of white, stacked front-loading washing machines in a commercial laundry facility.
A modern high-rise building with a grid of windows and a flat roof.
A compact kitchen with white cabinetry, a microwave, a coffee maker, and a potted plant.
A modern bedroom with a wooden bed, a small round table, a desk, and a shelving unit.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free WiFi
  • Laundry

Explore the area

View in a map
Leopold-Ungar-Platz 3, Vienna, Wien, 1190
  • Place, Karl Marx Hof
    ‪5 min walk‬
  • Place, Danube Bike Path (Vienna)
    ‪8 min walk‬
  • Place, Setagaya Park
    ‪14 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪26 min drive‬

Room options

View all photos for Studio

A hotel room with a bed, a desk, a TV, a bookshelf, and a door with a handle.

Studio

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio XL

A modern hotel room with a large bed, a desk, a wardrobe, a bathroom with a sink, and a TV mounted on the wall.

Studio XL

  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Familyapartment

A modern hotel room with a large bed, a desk, a wardrobe, a bathroom with a sink, and a TV mounted on the wall.

Familyapartment

  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio

A compact hotel room with a single bed, a small table, a chair, and a desk. There is a built-in shelf unit and a door leading to another room.

Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Xl

A hotel room with a wooden floor, a bed, a TV, a desk, and a bathroom with a sink and mirror.

Studio Xl

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

A compact hotel room with a single bed, a small table, a chair, and a desk. There is a built-in shelf unit and a door leading to another room.

Family Room

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Vienna

Located in Döbling within a 5-minute walk of Karl Marx Hof, smartments Wien Heiligenstadt is within a 15-minute stroll of Danube Bike Path (Vienna). This 166-room, 3.5-star aparthotel welcomes guests with in-room amenities like kitchenettes, sitting areas, and refrigerators.
View more Aparthotels in ViennaOpens in a new window

What's nearby

  • Karl Marx Hof - 5 min walk - 0.3 miles
  • Danube Bike Path (Vienna) - 8 min walk - 0.5 miles
  • Setagaya Park - 14 min walk - 0.8 miles
  • Beethoven-Heiligenstadter-Testament - 15 min walk - 0.9 miles
  • Millennium City - 4 min drive - 2.4 miles

Getting around

  • Vienna Heiligenstadt Station - 2 min walk
  • Heiligenstadt, 12.-Februar-Platz Tram Stop - 5 min walk
  • Vienna International Airport (VIE) - 28 min drive

Restaurants

  • ‪s'Weckerl - ‬2 min walk
  • ‪Nespresso Boutique - ‬8 min walk
  • ‪Tekaway Sushi - ‬3 min walk
  • ‪Pfarrwirt - ‬16 min walk
  • ‪Restaurant Athene - ‬19 min walk

About this property

smartments Wien Heiligenstadt

Guests of smartments Wien Heiligenstadt enjoy free WiFi in public areas, express check-in, and express check-out. Additional amenities include laundry facilities, a vending machine, and a water dispenser.
Each apartment is soundproofed and features a kitchenette and space to spread out with a sitting area. A 15-inch flat-screen TV is available for entertainment, and guests can stay connected with free WiFi. Each apartment also includes an espresso maker. Weekly housekeeping is available.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop
  • Water dispenser

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 15-inch flat-screen TV

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator (39 inch wide door)
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Iron/ironing board on request
  • Vending machine
  • Virtual front desk
  • Weekly housekeeping

Things to do

  • Bicycle parking

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 166 units
  • Bicycle parking
  • Double-glazed windows
  • Energy-saving switches used
  • Soundproofing
  • Water dispenser
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Hotelbird mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • This property doesn't allow pets

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: EUR 200 per accommodation, per stay
  • An effective city/local tax rate of 5.00 percent will be charged

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
Checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

SMARTments business WIEN HEILIGENSTADT Vienna
SMARTments business WIEN HEILIGENSTADT Aparthotel
SMARTments business WIEN HEILIGENSTADT Aparthotel Vienna

Frequently asked questions

Are free cancellation options available at smartments Wien Heiligenstadt?

Smartments Wien Heiligenstadt offers free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at smartments Wien Heiligenstadt?

As of Oct 11, 2026, prices found for a 1-night stay for 2 adults at smartments Wien Heiligenstadt on Nov 8, 2026 start from $73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near smartments Wien Heiligenstadt?

This aparthotel is situated in Döbling within a 10-minute walk of Karl Marx Hof and Danube Bike Path (Vienna). You'll also find Vienna Christmas Market and Prater within a short drive.

Is parking available on site at smartments Wien Heiligenstadt?

No, this aparthotel doesn't offer parking.

Does smartments Wien Heiligenstadt have a casino on the premises?

No, smartments Wien Heiligenstadt doesn't have a casino.

Is there an indoor pool at smartments Wien Heiligenstadt?

No, there is no indoor pool at this aparthotel.

What amenities will couples enjoy at smartments Wien Heiligenstadt?

Couples will appreciate amenities at this aparthotel, including a kitchenette in each apartment plus a kitchen and free WiFi in some.

Does smartments Wien Heiligenstadt have a hot tub?

No, there isn't a spa tub at this aparthotel.

Does smartments Wien Heiligenstadt have a restaurant with a breakfast menu?

No, smartments Wien Heiligenstadt doesn't have a restaurant that serves breakfast.

Does smartments Wien Heiligenstadt allow pets to stay free of charge?

No, pets aren't allowed at smartments Wien Heiligenstadt.

Does smartments Wien Heiligenstadt have connecting rooms available?

Yes, there are connecting rooms available at this aparthotel book for your group event or vacation.

How close is the airport from smartments Wien Heiligenstadt?

The closest major airport to smartments Wien Heiligenstadt is Vienna International Airport (VIE), which is 16.4 mi away (28 minutes by car).

Are there rooms with balconies that I can book at smartments Wien Heiligenstadt?

No, you won't find apartments with balconies at smartments Wien Heiligenstadt.

smartments Wien Heiligenstadt Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 65 out of 115 reviews
Rating 8 - Good. 38 out of 115 reviews
Rating 6 - Okay. 6 out of 115 reviews
Rating 4 - Poor. 4 out of 115 reviews
Rating 2 - Terrible. 2 out of 115 reviews

9.2/10

Cleanliness

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Nice place ,I highly recommend
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The building is modern and clean. It is also in a reasonably quiet area but conveniently located directly beside a city train centre with service to all local attractions.
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
I had a great experience at this hotel in Vienna! The location is excellent, very convenient for exploring the city and close to major attractions, restaurants, and public transportation. The atmosphere is comfortable, clean, and welcoming. The staff was also very attentive throughout my stay. I would definitely stay here again!
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The front desk lady was awesome; and very informative. Definitely coming back to thiss property .
Stayed 7 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, listing accuracy
Make sure to make an extra key
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
beautiful apartment right next to the Metro excellent staff
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Near public transportation & just few stops to city center. Very clean, modern, staff were great. They have free coffee too.
Stayed 13 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
All was great! Super easy to check in and out! Stayed for 2 weeks and room was regularly cleaned!
Stayed 16 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
We enjoyed very comfortable stay with minimal equipment.
Stayed 7 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Near to metro station
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location next to U4 train with connection to all parts of city. Kitchen in unit is small, but is acceptable for this type of accommodation. Would definitely use this facility again.
Stayed 12 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
I picked this location being right next to a train station. I saved money by not being downtown Vienna, but in fact because I did stay here, I literally was within minutes of everything. Grocery store next door. Etc. For someone that actually NEVER used public transportation, this was an excellent venture. Great value! Only $28 for a week transportation voucher that included trains and busses. And you can take the train right back to the airport . The hotel is located at the end of the line. Super Easy.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
very nice and up to the mark
Stayed 8 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very positive experience! Located very convenient, despite its just right near to Bahnhof, it's still quiet inside. Since I had to extend my stay, I got much better room (Dachgeschoss) with the view which kindly helped me from the stuff (Christina). Very recommended.
Stayed 11 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Great quality at affordable price
Stayed 2 nights in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication
Very clean. Right next to station. Very helpful and friendly staff.
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
The only issue was too hot - couldnt adjust heating - and coffee pods not rwplaced. Minor quibbles
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness
So the room was very clean and comfortable. Check-in was easy as was check-out. There are two supermarkets very close making it very easy to buy supplies. It’s 2 minutes walk to the U4 so very convenient for the centre of Vienna. Rooms were quite with good curtains so this did not hamper sleep. Our only criticism was that the corridors were slightly unpleasant smelling but this didn’t affect the room.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great
Stayed 11 nights in Jun 2022
Verified review

8/10 Good

Liked: Property conditions & facilities
Disliked: Communication
It was smart.
Stayed 4 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great apartment, perfect for the day I needed to be working on my laptop. I arrived very late and was able to check in fairly easily, although trying to open the main door took a bit of brainpower (read the instructions in advance!) Right next to train station and only about 20 minutes from the city centre which was fantastic. Great supermarkets and food choices right nearby too. Room lacked a kettle and I would've liked more towels, but rooms are only cleaned once a week.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
The self-check in after hours was easy to understand because of the email we received from the hotel. The hotel is just outside the Muthgasse exit of the train station. Super easy with several restaurants and two grocery stores and a pharmacy on the street. The place was clean. The room was very warm the first night and someone was smoking in the hallway or the smoke was coming from the vents. I contacted the hotel and the next night it was no problem. No smoke. We left our window open the next day so the room was much cooler the next evening. This place is a little further outside of Vienna but a lovely train ride along the Danube Canal, clean, safe and convenient.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good enough
Stayed 3 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
It was somewhat difficult to unlock the auto-lock at the entrance. The rooms are large and comfortable, although they are in the category of flats with a kitchen. Almost directly connected to the station, so we didn't need an umbrella even though it was raining.
Stayed 4 nights in May 2025