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smartments Wien Heiligenstadt

3.5 star property

Choose dates to view prices

Photo gallery for smartments Wien Heiligenstadt

A modern lobby with a wooden floor, seating area, and a glass door leading to an outdoor area.
A compact kitchen with a microwave, coffee maker, and a refrigerator with a freezer drawer.
A compact kitchen with a microwave, sink, and dishwasher, leading to a bedroom with a bed and a TV.
A modern high-rise building with a grid of windows and a flat roof.
A modern kitchen with white cabinets, a stainless steel microwave, a coffee machine, and a built-in oven.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free WiFi
  • Laundry

Explore the area

View in a map
Leopold-Ungar-Platz 3, Vienna, Wien, 1190
  • Place, Karl Marx Hof
    ‪5 min walk‬
  • Place, Danube Bike Path (Vienna)
    ‪8 min walk‬
  • Place, Setagaya Park
    ‪14 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪24 min drive‬

Room options

View all photos for Studio

A bedroom with a bed, a desk, and a kitchenette. There is a wardrobe and a door leading to another room.

Studio

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio XL

A modern bedroom with a wooden bed, a TV mounted on the wall, a small table, and a bench.

Studio XL

  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Familyapartment

A bedroom with a bed, a desk, and a kitchenette. There is a wardrobe and a door leading to another room.

Familyapartment

  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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  • Pet friendly
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9.0 out of 10, Wonderful, 8 reviews
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The price is $98
Jul 11 - Jul 12
Total with taxes and fees
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About the neighborhood

Vienna

Located in Döbling, smartments Wien Heiligenstadt is within a few miles (5 km) of popular sights such as Vienna Christmas Market and Prater. This 166-room, 3.5-star aparthotel welcomes guests with in-room amenities like kitchenettes, sitting areas, and refrigerators.
View more Aparthotels in ViennaOpens in a new window

What's nearby

  • Karl Marx Hof - 5 min walk - 0.3 miles
  • Danube Bike Path (Vienna) - 8 min walk - 0.5 miles
  • Setagaya Park - 14 min walk - 0.8 miles
  • Beethoven-Heiligenstadter-Testament - 15 min walk - 0.9 miles
  • Millennium City - 4 min drive - 2.2 miles

Getting around

  • Vienna Heiligenstadt Station - 2 min walk
  • Heiligenstadt, 12.-Februar-Platz Tram Stop - 5 min walk
  • Vienna International Airport (VIE) - 28 min drive

Restaurants

  • ‪s'Weckerl - ‬2 min walk
  • ‪Nespresso Boutique - ‬8 min walk
  • ‪Tekaway Sushi - ‬3 min walk
  • ‪Pfarrwirt - ‬16 min walk
  • ‪Kekko - ‬15 min walk

About this property

smartments Wien Heiligenstadt

Guests of smartments Wien Heiligenstadt enjoy free WiFi in public areas, express check-in, and express check-out. Additional amenities include laundry facilities, a vending machine, and a water dispenser.
Each apartment is soundproofed and features a kitchenette and space to spread out with a sitting area. A 15-inch flat-screen TV is available for entertainment, and guests can stay connected with free WiFi. Each apartment also includes an espresso maker. Weekly housekeeping is available.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop
  • Water dispenser

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 15-inch flat-screen TV

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator (39 inch wide door)
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Iron/ironing board on request
  • Vending machine
  • Weekly housekeeping

Things to do

  • Bicycle parking

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 166 units
  • Bicycle parking
  • Double-glazed windows
  • Energy-saving switches used
  • Soundproofing
  • Water dispenser
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 3:00 PM) and Tuesday - Tuesday (11:00 AM - 7:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Guests are recommended to download the property's Hotelbird mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: EUR 200 per accommodation, per stay
  • An effective city/local tax rate of 5.00 percent will be charged

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
Checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

SMARTments business WIEN HEILIGENSTADT Vienna
SMARTments business WIEN HEILIGENSTADT Aparthotel
SMARTments business WIEN HEILIGENSTADT Aparthotel Vienna

Frequently asked questions

Are free cancellation options available at smartments Wien Heiligenstadt?

Smartments Wien Heiligenstadt offers free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at smartments Wien Heiligenstadt?

As of Jul 7, 2026, prices found for a 1-night stay for 2 adults at smartments Wien Heiligenstadt on Aug 1, 2026 start from $72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near smartments Wien Heiligenstadt?

This aparthotel is situated in Döbling within a short 12-minute walk of Danube River and also 10 minutes on foot from Danube Bike Path (Vienna). You'll also find Vienna Christmas Market and Vienna State Opera within a short drive.

Is parking available on site at smartments Wien Heiligenstadt?

No, this aparthotel doesn't offer parking.

Does smartments Wien Heiligenstadt have a casino on the premises?

No, smartments Wien Heiligenstadt doesn't have a casino.

Is there an indoor pool at smartments Wien Heiligenstadt?

No, there is no indoor pool at this aparthotel.

What amenities will couples enjoy at smartments Wien Heiligenstadt?

Couples will appreciate amenities at this aparthotel, including a kitchenette in each apartment plus a kitchen and free WiFi in some.

Does smartments Wien Heiligenstadt have a hot tub?

No, there isn't a spa tub at this aparthotel.

Does smartments Wien Heiligenstadt have a restaurant with a breakfast menu?

No, smartments Wien Heiligenstadt doesn't have a restaurant that serves breakfast.

Does smartments Wien Heiligenstadt allow pets to stay free of charge?

No, pets aren't allowed at smartments Wien Heiligenstadt.

Does smartments Wien Heiligenstadt have connecting rooms available?

No, this aparthotel doesn't feature connecting guestrooms.

How close is the airport from smartments Wien Heiligenstadt?

The closest major airport to smartments Wien Heiligenstadt is Vienna International Airport (VIE), which is 16.4 mi away (28 minutes by car).

Are there rooms with balconies that I can book at smartments Wien Heiligenstadt?

No, you won't find apartments with balconies at smartments Wien Heiligenstadt.

smartments Wien Heiligenstadt Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 51 out of 94 reviews
Rating 8 - Good. 33 out of 94 reviews
Rating 6 - Okay. 5 out of 94 reviews
Rating 4 - Poor. 4 out of 94 reviews
Rating 2 - Terrible. 1 out of 94 reviews

9.2/10

Cleanliness

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jimmy

Liked: Cleanliness, amenities, communication
beautiful apartment right next to the Metro excellent staff
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Myrna

Liked: Cleanliness, amenities, property conditions & facilities, communication
Near public transportation & just few stops to city center. Very clean, modern, staff were great. They have free coffee too.
Stayed 13 nights in Jul 2025
Verified

10/10 Excellent

Artur

Liked: Cleanliness, amenities, property conditions & facilities
All was great! Super easy to check in and out! Stayed for 2 weeks and room was regularly cleaned!
Stayed 16 nights in Jun 2025
Verified

10/10 Excellent

maki

Liked: Cleanliness, amenities, property conditions & facilities, communication
We enjoyed very comfortable stay with minimal equipment.
Stayed 7 nights in Nov 2023
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities, communication
Near to metro station
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Harold

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location next to U4 train with connection to all parts of city. Kitchen in unit is small, but is acceptable for this type of accommodation. Would definitely use this facility again.
Stayed 12 nights in Oct 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, property conditions & facilities, communication
Great quality at affordable price
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Iftikhar

Liked: Cleanliness, amenities, property conditions & facilities, communication
very nice and up to the mark
Stayed 8 nights in Sep 2025
Verified

10/10 Excellent

Yana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very positive experience! Located very convenient, despite its just right near to Bahnhof, it's still quiet inside. Since I had to extend my stay, I got much better room (Dachgeschoss) with the view which kindly helped me from the stuff (Christina). Very recommended.
Stayed 11 nights in Oct 2025
Verified

8/10 Good

Zachary

Liked: Cleanliness, room comfort, communication
Very clean. Right next to station. Very helpful and friendly staff.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness
So the room was very clean and comfortable. Check-in was easy as was check-out. There are two supermarkets very close making it very easy to buy supplies. It’s 2 minutes walk to the U4 so very convenient for the centre of Vienna. Rooms were quite with good curtains so this did not hamper sleep. Our only criticism was that the corridors were slightly unpleasant smelling but this didn’t affect the room.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Amanda

Liked: Cleanliness, check-in, communication, listing accuracy
The only issue was too hot - couldnt adjust heating - and coffee pods not rwplaced. Minor quibbles
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Christopher John

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great
Stayed 11 nights in Jun 2022
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Bastian

Liked: Property conditions & facilities
Disliked: Communication
It was smart.
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Hiroshi

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good enough
Stayed 3 nights in May 2025
Verified

8/10 Good

Pearl

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great apartment, perfect for the day I needed to be working on my laptop. I arrived very late and was able to check in fairly easily, although trying to open the main door took a bit of brainpower (read the instructions in advance!) Right next to train station and only about 20 minutes from the city centre which was fantastic. Great supermarkets and food choices right nearby too. Room lacked a kettle and I would've liked more towels, but rooms are only cleaned once a week.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

MEHDI

Liked: Cleanliness, property conditions & facilities, communication
The room and hotel were clean. The hotel was Accessible, Location was perfect. Bus, Train are close to the hotel. Check in and Check out are organization were perfect. but The bedsheets were not clean. Fan of Bathroom did not work well.
Stayed 28 nights in Sep 2022
Verified

8/10 Good

ito

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
It was somewhat difficult to unlock the auto-lock at the entrance. The rooms are large and comfortable, although they are in the category of flats with a kitchen. Almost directly connected to the station, so we didn't need an umbrella even though it was raining.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

walter

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was great BUT one caution: If you arrive on Sat, Sun, Holiday or before 0800 or after 1600 weekdays there is no staff. You must register online on Hotelbird app or on provided tablet on counter.
Stayed 6 nights in Sep 2024
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place, excellent price and very clean. Very minimal (in a good way) - had some issues with the key card working but always got it to work eventually.
Stayed 7 nights in Apr 2023
Verified

8/10 Good

Sarang

Liked: Cleanliness, property conditions & facilities
Everything was ok but the air conditioning did not work and we had to sleep with the window open, so too much light!
Stayed 3 nights in May 2024
Verified

6/10 Okay

Renate

Disliked: Property conditions & facilities, communication
Needs better cleaning. Curtains were dirty. Shower is slippery and small.
Stayed 5 nights in Sep 2024
Verified

8/10 Good

Ruqaya

Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Sink is outside the bathroom which is very inconvenient for hand washing after using the toilet. Iron is available from reception but reception has very few working hours so it's best to bring your own or ensure you request it on time when reception is open.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Richie Jay

Liked: Cleanliness, amenities, property conditions & facilities, communication
Checked-in exactly on time and check out prior at 11 AM. Excellent place and I would come back again. Unfortunately, I asked the receptionist for clean up the room. I came back after several hours I was gone. The room still dirty and dirty towels still on the floor. I was not happy at all.
Stayed 7 nights in Jun 2023