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Ruby Lissi Hotel Vienna by IHG

4.0 star property

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Photo gallery for Ruby Lissi Hotel Vienna by IHG

Exterior
Creator video - submitted by TRAVELFLY
Room (Cosy) | Bathroom | Shower, rainfall showerhead, designer toiletries, hair dryer
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Fleischmarkt 19, Vienna, 1010
  • Place, Schwedenplatz
    ‪5 min walk‬
  • Place, Stephansplatz
    ‪6 min walk‬
  • Place, Hofburg Imperial Palace
    ‪13 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, Accessible (Cosy)

Premium bedding, in-room safe, individually decorated

Room, Accessible (Cosy)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Cosy)

Premium bedding, in-room safe, individually decorated

Room (Cosy)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Loft)

Room (Loft) | Premium bedding, in-room safe, individually decorated

Room (Loft)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Lovely)

Room (Lovely) | Premium bedding, in-room safe, individually decorated

Room (Lovely)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Nest)

Premium bedding, in-room safe, individually decorated

Room (Nest)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Ruby's Choice)

Premium bedding, in-room safe, individually decorated

Room (Ruby's Choice)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Ruby's Choice Upgraded)

Premium bedding, in-room safe, individually decorated

Room (Ruby's Choice Upgraded)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Wow)

Room (Wow) | Premium bedding, in-room safe, individually decorated

Room (Wow)

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Vienna

Located in Innere Stadt, Ruby Lissi Hotel Vienna by IHG is next to popular attractions like Dominikanerkirche and Jesuitenkirche. This 127-room, 4-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and coffee/tea in a common area.

What's nearby

  • Schwedenplatz - 5 min walk - 0.3 miles
  • Stephansplatz - 6 min walk - 0.4 miles
  • St. Stephen's Cathedral - 6 min walk - 0.4 miles
  • Hofburg Imperial Palace - 13 min walk - 0.7 miles
  • Spanish Riding School - 13 min walk - 0.7 miles

Getting around

  • Schwedenplatz U-Bahn - 3 min walk
  • Vienna Mitte Station - 9 min walk
  • Vienna International Airport (VIE) - 26 min drive

Restaurants

  • ‪Motto am Fluss - ‬3 min walk
  • ‪Fenster Café - ‬3 min walk
  • ‪Griechenbeisl - ‬2 min walk
  • ‪Würstelstand beim Schwedenplatz - ‬3 min walk
  • ‪Swing Kitchen - ‬1 min walk

About this property

Ruby Lissi Hotel Vienna by IHG

Guests of Ruby Lissi Hotel Vienna by IHG enjoy free WiFi in public areas, coffee in a common area, and a vending machine. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. This smoke-free hotel also has a water dispenser.
40-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include safes and desks.
The recreational activities listed below are available either on site or nearby; fees may apply.

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9.0 out of 10, Wonderful, 413 reviews
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Apr 21 - Apr 22
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 28 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 24 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No elevator

More

  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Nearby parking fee: EUR 28 per day (1476 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ruby Lissi Hotel
Ruby Lissi Vienna
Ruby Lissi
Ruby Lissi Hotel Vienna Hotel
Ruby Lissi Hotel Vienna Vienna
Ruby Lissi Hotel Vienna Hotel Vienna

Frequently asked questions

Are free cancellation options available at Ruby Lissi Hotel Vienna by IHG?

Ruby Lissi Hotel Vienna by IHG provides free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Ruby Lissi Hotel Vienna by IHG?

As of Apr 20, 2026, prices found for a 1-night stay for 2 adults at Ruby Lissi Hotel Vienna by IHG on Apr 26, 2026 start from $167, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Ruby Lissi Hotel Vienna by IHG?

This hotel is situated in Innere Stadt within a short 6-minute walk of Stephansplatz and also 14 minutes on foot from Hofburg Imperial Palace. You'll also find Spanish Riding School and Vienna State Opera less than a mile away.

Does Ruby Lissi Hotel Vienna by IHG feature a casino on the premises?

No, Ruby Lissi Hotel Vienna by IHG doesn't have a casino.

Will I find an indoor pool at Ruby Lissi Hotel Vienna by IHG?

No, there is no indoor pool at this hotel.

Does Ruby Lissi Hotel Vienna by IHG have a restaurant with a breakfast menu?

Yes, Ruby Lissi Hotel Vienna by IHG serves buffet breakfast each morning for a surcharge from its snack bar.

Will Ruby Lissi Hotel Vienna by IHG allow pets to stay free of charge?

No, pets aren't allowed at Ruby Lissi Hotel Vienna by IHG.

How close is the airport from Ruby Lissi Hotel Vienna by IHG?

The closest major airport to Ruby Lissi Hotel Vienna by IHG is Vienna International Airport (VIE), which is 11.4 mi away (26 minutes by car).

Ruby Lissi Hotel Vienna by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 528 out of 1002 reviews
Rating 8 - Good. 320 out of 1002 reviews
Rating 6 - Okay. 94 out of 1002 reviews
Rating 4 - Poor. 33 out of 1002 reviews
Rating 2 - Terrible. 27 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Selin

Stayed 2 nights in Jan 2026

10/10 Excellent

Clariana

Liked: Cleanliness, staff & service, amenities
Super confofortsble. Nice staff. Bed and linen perfect.
Stayed 1 night in Jan 2026

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, amenities
Ruby Lissi is excellent
Stayed 4 nights in Jan 2026

4/10 Poor

Mariam

Stayed 5 nights in Dec 2025

10/10 Excellent

Javier

Liked: Cleanliness, amenities, property conditions & facilities
nice play, and very clean
Stayed 3 nights in Dec 2025

8/10 Good

Jill

Liked: Cleanliness, staff & service
Good stuff: The hotel is in a great location and we were able to walk to many attractions, restaurants and more. The rooms were clean and comfortable. Not so great stuff: The automated check-in was glitchy and we received a couple error messages before we had to ask stuff to help. The menu at the restaurant could use an upgrade. Suggest having coffee/tea setup in the rooms rather than unnecessary items like amps and speakers. Much more useful!
Stayed 5 nights in Dec 2025

8/10 Good

Mateusz

Liked: Cleanliness, amenities, property conditions & facilities
Small room but updated. Comfortable bed. Good breakfast buffet. Great location.
Stayed 1 night in Oct 2025

6/10 Okay

Alexis

Liked: Cleanliness
Stayed 5 nights in Dec 2025

4/10 Poor

ERJOLA

Liked: Amenities
The hotel was nice The service was horrible.
Stayed 3 nights in Dec 2025

8/10 Good

Sabai

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, a little cramp room.
Stayed 3 nights in Dec 2025

6/10 Okay

Dawn

Disliked: Amenities
The room was a nice size as it was a room for wheel chair users we didn’t book this but were given this room it had no facilities for a drink no machine or kettle or any bottled water one would expect in a room , having stayed in hotels all over Europe and first one not to include anything , on arrival we had trouble checking in on iPad wouldn’t except us as we had a common surname that lots of people had , so went to bar/reception the member of staff was quite unfriendly first of all , but after a second go on system failing she helped , we weren’t told anything about where to get breakfast etc , we struggled to work out how to use the window blinds electronic or the lights , it was so hot in the room we asked about air conditioning on 2nd day and was abruptly told by same member of staff that it’s winter they are turned off , my daughter and husband who was in the other room I had booked couldn’t open their window so asked for help , the lady came up and made them feel that they were dumb and was rude , she clearly wasn’t happy as I later found out they were short staffed by a friendly male bar staff , other staff were friendly but not her , also after paying 3 seperate times for 3 cups of tea we noticed ourselves all along there was a small kitchen near the lounge that had a hot tap with tea and coffee facilitie we could of had for free If we had been told , staff just charged us and didn’t mention a thing ! Apart from the great location to town the hotel wasn’t great
Stayed 4 nights in Dec 2025

6/10 Okay

Preeti

Traveled with family
Difficult to find hotel . Staff courteous but need to invest in more staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Raphael, Scarsdale

Liked: Cleanliness, amenities, property conditions & facilities
Love it
Stayed 5 nights in Dec 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
Great Location, for everything. very funky decor and very clean too. We were upgraded to a Loft room, spacious. The bar had a jazz night one night, very good. Recommended.
Stayed 3 nights in Dec 2025

8/10 Good

Michael

Good room and good location
Stayed 7 nights in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Comfortable and clean rooms. The common areas and lounge had a great vibe. Staff was excellent t and welcoming as well.
Stayed 4 nights in Dec 2025

8/10 Good

Leighton, Tamarac

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great. The layout of the room took some getting used to as you enter the shower from the WC area and also there was not much privacy if you were sharing the room with someone but other than that it was great. The lobby/restaurant area was nice but the entrance to the hotel was not the easiest and the second entrance was sterile.
Stayed 1 night in Dec 2025

8/10 Good

Jimmy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good. Overall ambiance was nice.
Stayed 5 nights in Dec 2025

10/10 Excellent

Virginia

Traveled with family
Clean n very friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Nune

Stayed 3 nights in Dec 2025

10/10 Excellent

Jonathan

Stayed 3 nights in Dec 2025

2/10 Terrible

Mathilde

Traveled with partner
Disliked: Cleanliness, amenities
We've stayed at a Ruby hotel in Geneva previously and really enjoyed it but really did not enjoy our stay at Lissi.The room is very basic and did not meet a 4 star hotel standard (not even a water bottle or coffee). There was a strong smell of urine in the toilet and and a real lack of privacy in the bathroom as the curtain was only covering one side of the shower (this was not the case in the previous Ruby we stayed at). Our room was also extremely noisy as we could hear everything going on outside including 7am building work on Monday or next door neighbour loud music on saturday night. Despite the decent location we would not recommend this hotel - the price of 250£ per night was premium but the hotel wasn't..
Stayed 2 nights in Dec 2025

8/10 Good

Martha

Traveled with family
Good Hotel.Good breakfast ,bed comfortable clean but some areas could of been cleaner .The small details were missing .
Stayed 3 nights in Dec 2025

10/10 Excellent

Matthew Gerald Charles

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location,
Stayed 4 nights in Dec 2025

8/10 Good

Lynn

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed and room. Close to shopping and good restaurants.
Stayed 4 nights in Dec 2025

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