Pertschy Palais Hotel

4.0 star property
Hotel with free breakfast, steps from Hofburg Imperial Palace

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Photo gallery for Pertschy Palais Hotel

Courtyard
Lobby lounge
Free daily buffet breakfast
Family Room | Premium bedding, minibar, in-room safe, iron/ironing board
Classic Double Room | Premium bedding, minibar, in-room safe, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Laundry

Explore the area

View in a map
Habsburgergasse 5, Vienna, Vienna, 1010
  • Place, St. Stephen's Cathedral
    ‪3 min walk‬
  • Place, Vienna State Opera
    ‪8 min walk‬
  • Place, Vienna Christmas Market
    ‪13 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪18 min drive‬

Room options

Deluxe Single Room

8.4 out of 10
Very good
(7 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

Classic Double Room

7.4 out of 10
Good
(16 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • 301 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Vienna

Located in Innere Stadt, Pertschy Palais Hotel is next to popular attractions like Hofburg Imperial Palace and Spanish Riding School. The 55 rooms at this 4-star hotel include minibars and LCD TVs and guests can enjoy free breakfast.

What's nearby

  • Hofburg Imperial Palace - 2 min walk - 0.1 miles
  • St. Stephen's Cathedral - 3 min walk - 0.2 miles
  • Stephansplatz - 3 min walk - 0.2 miles
  • Vienna State Opera - 8 min walk - 0.4 miles
  • Vienna Christmas Market - 13 min walk - 0.7 miles

Getting around

  • Herrengasse U-Bahn - 5 min walk
  • Vienna Mitte Station - 18 min walk
  • Vienna International Airport (VIE) - 33 min drive

Restaurants

  • ‪Demel – K.u.K. Hofzuckerbäcker - ‬3 min walk
  • ‪Julius Meinl - ‬2 min walk
  • ‪Chattanooga - ‬3 min walk
  • ‪Segafredo Graben - ‬3 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Pertschy Palais Hotel

Hotel with free breakfast, steps from Hofburg Imperial Palace
Pertschy Palais Hotel features free WiFi in public areas, coffee in a common area, and a library. You can take advantage of discounted offsite parking, along with an airport shuttle (available 24 hours) for EUR 75 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. This hotel also has laundry facilities.
Guests can expect to find free WiFi and LCD TVs with satellite channels. Beds sport premium bedding and bathrooms offer hair dryers. Other standard amenities include minibars, safes, and ironing boards.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking for EUR 34 per day; reservations required; discounts available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Art gallery
  • Designer stores
  • Library
  • Shopping mall

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 20 per pet, per night
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • An effective city/local tax rate of 2.5891 percent will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 8)
  • Nearby parking fee: EUR 34 per day (2297 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Cashless transactions are available
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, mobile payments, and cash.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide a record of full COVID-19 vaccination.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Pertschy Palais Hotel Vienna
Pertschy Palais Hotel
Pertschy Palais Vienna
Pertschy Palais
Pension Pertschy Hotel Vienna
Pertschy Hotel Vienna
Pertschy Palais Hotel Hotel
Pertschy Palais Hotel Vienna
Pertschy Palais Hotel Hotel Vienna

Frequently asked questions

Is free cancellation available at Pertschy Palais Hotel?

Pertschy Palais Hotel offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

What's there to do within easy reach of Pertschy Palais Hotel?

This hotel is situated in Innere Stadt, just steps from Hofburg Imperial Palace and Spanish Riding School, and within a short walk of Vienna State Opera. You'll also find Vienna Christmas Market and Stephansplatz less than a mile away.

Is there parking available at Pertschy Palais Hotel?

No, there isn't parking at the hotel but you'll find nearby parking for EUR 34 per day (reservations required).

Does Pertschy Palais Hotel include a casino?

No, Pertschy Palais Hotel doesn't have a casino.

Will I find an indoor pool at Pertschy Palais Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Pertschy Palais Hotel?

Couples staying at this hotel will appreciate amenities like a minibar and premium bedding as well as a shopping mall.

Are there hot tubs at Pertschy Palais Hotel?

No, there isn't a spa tub at this hotel.

Does Pertschy Palais Hotel feature a restaurant that includes a breakfast menu?

Pertschy Palais Hotel offers free buffet breakfast each morning though there is no restaurant.

Does Pertschy Palais Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Pertschy Palais Hotel for a fee of EUR 20 per pet, per night.

Are there connecting rooms at Pertschy Palais Hotel?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Pertschy Palais Hotel?

The closest major airport to Pertschy Palais Hotel is Vienna International Airport (VIE), which is 12.6 mi away (33 minutes by car).

Are there rooms with balconies that I can book at Pertschy Palais Hotel?

No, there aren't any guestrooms with balconies at Pertschy Palais Hotel.

Pertschy Palais Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 373 out of 1002 reviews
Rating 8 - Good. 436 out of 1002 reviews
Rating 6 - Okay. 132 out of 1002 reviews
Rating 4 - Poor. 44 out of 1002 reviews
Rating 2 - Terrible. 17 out of 1002 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

RaDawn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It is was centrally located to the inner Stadt so that was very nice. It was nice and clean. It was just very hot even with the fan. It’s an old building which adds to the charm, however that does have its downside.
Stayed 2 nights in Jul 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel in central Vienna, close to everything. Nice breakfast, well kept property!
Stayed 3 nights in Jul 2025

2/10 Terrible

Rachel

Disliked: Room comfort

Poor experience, don’t stay

Europe was experiencing a heat wave when I was there. The hotel had no air conditioning. The room was over 80 degrees and all they had was 1 fan. My partner has a heart arrhythmia triggered by excessive heat. We could not stay there and checked out a few hours after checking in. The hotel refused to refund any part of our 3 night scheduled stay due to not cancelling within the refundable window.
Stayed 3 nights in Jun 2025

4/10 Poor

Afagh

Business traveler
Liked: Cleanliness
Disliked: Staff & service
The staff at reception were not nice. I asked a question about the breakfast time, and they responded very impolitely, saying that I had already asked this question a couple of times. They also gave me the wrong information about the breakfast time, even after realizing that I had an early morning flight.
Stayed 1 night in Jun 2025

6/10 Okay

Hedy

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

8/10 Good

Patricia A

Traveled with group
Liked: Cleanliness, staff & service, room comfort
This is an old property that has been updated in a way that does not respect its older splendor. People at the front desk are great. The breakfast is wonderful, with friendly people taking care of food matters. I feel that the security of the hotel was somewhat lacking, as people could come in through the driveway and just go up the elevator. Also, there were smoking ash trays by the elevator that smokers used -- so the smell from the ash trays and the smokers were unavoidable. The location is just FANTASTIC and makes up for some of the problems. But I think they could do better by fixing these problems..
Stayed 7 nights in May 2025

10/10 Excellent

Paola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little jewel in the heart on Vienna

Beautiful hotel and great location, the hotel was being refurbished but that didn’t disturb our stay at all
Stayed 1 night in Apr 2025

10/10 Excellent

Frederico

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Vienna Centre

Great staff, service, breakfast and location. Highly recommend for someone on a budget.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

oleg

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

YEVGENIY, KIEV

Stayed 4 nights in Mar 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming

Cozy and charming hotel. Good location.
Stayed 2 nights in Dec 2024

8/10 Good

Nika

Traveled with family
Liked: Amenities
money worth
Stayed 1 night in Jan 2025

10/10 Excellent

Gesila, Austell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are very hospitable and the location is perfect. It’s just around the corner from stephansplats, the center of town. Breakfast buffet was great.
Stayed 1 night in Dec 2024

10/10 Excellent

BDE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice stay in Vienna

I stayed three nights in Vienna, visiting the opera and a couple of the art galleries. This is a very nice hotel located in the historic centre. The staff were very friendly and helpful.
Stayed 3 nights in Dec 2024

8/10 Good

Hazel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a magnificent old hotel with lots of character. The breakfast is very good and coffees are available in the lobby. The parking is about a 7 minute walk away and you cannot stop in front of hotel to unload luggage. It is in the middle of the tourist area so easy to walk to restaurants, shopping and attractions.
Stayed 1 night in Nov 2024

8/10 Good

W Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

ERYN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I looked a single room super last minute not expecting much. Room was small, but had everything I needed and a chandelier to boot. All the super luxury shopping was super close (1 block to the LV, Chanel, Hermes stores). I haven’t had an actual key in awhile and was scared to lose it. I left it at the front desk and they kept it, so, I didn’t have to worry about it as I traveled around the city. The breakfast included was nice and just what I needed to start my days. Friendly staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jing

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean rooms, good breakfast and nice stuff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mary

Liked: Cleanliness

Location is amazing!

Location, location, location! Pillows were perfect and the room very clean. The front desk, cleaning and breakfast staff were incredibly friendly. This is an old pensione with no air conditioning, but wonderful!
Stayed 6 nights in Aug 2024

2/10 Terrible

Edward, Medford

Disliked: Cleanliness, property conditions & facilities
Stayed 8 nights in Jun 2024

8/10 Good

Aaron

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast
Stayed 2 nights in Jun 2024

6/10 Okay

Susan, Bend

Liked: Cleanliness
Stayed 4 nights in May 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
,
Stayed 7 nights in May 2024