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Pension Suzanne

3.0 star property
Pension in Vienna, steps from Vienna State Opera

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Photo gallery for Pension Suzanne

Superior Double Room | In-room safe, free WiFi, bed sheets
Reception hall
Comfort Double Room | Bathroom | Free toiletries, hair dryer, towels
Lobby
Family Suite | In-room safe, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
Walfischgasse 4, Vienna, A-1010
  • Place, Vienna State Opera
    ‪2 min walk‬
  • Place, Hofburg Imperial Palace
    ‪2 min walk‬
  • Place, Stephansplatz
    ‪6 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, free WiFi, bed sheets

Standard Double Room

8.4 out of 10
Very good
(6 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | In-room safe, free WiFi, bed sheets

Superior Double Room

9.2 out of 10
Wonderful
(11 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Comfort Double Room

In-room safe, free WiFi, bed sheets

Comfort Double Room

8.0 out of 10
Very good
(3 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Comfort Double Room, Kitchenette

Comfort Double Room, Kitchenette | In-room safe, free WiFi, bed sheets

Comfort Double Room, Kitchenette

9.0 out of 10
Wonderful
(7 reviews)
  • 366 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Economy Double Room

In-room safe, free WiFi, bed sheets

Economy Double Room

8.0 out of 10
Very good
(1 review)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | In-room safe, free WiFi, bed sheets

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Suite

Family Suite | In-room safe, free WiFi, bed sheets

Family Suite

8.0 out of 10
Very good
(2 reviews)
  • 861 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 2 Double Beds and 1 Double Sofa Bed

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About the neighborhood

Vienna

Located in Innere Stadt, Pension Suzanne is adjacent to Vienna State Opera and within a 5-minute walk of other popular sights like Hofburg Imperial Palace. This 24-room, 3-star pension welcomes guests with conveniences like free in-room WiFi and free newspapers in the lobby.
View more Pensions in ViennaOpens in a new window

What's nearby

  • Vienna State Opera - 2 min walk - 0.1 miles
  • Hofburg Imperial Palace - 2 min walk - 0.1 miles
  • Spanish Riding School - 6 min walk - 0.4 miles
  • Stephansplatz - 6 min walk - 0.4 miles
  • St. Stephen's Cathedral - 8 min walk - 0.5 miles

Getting around

  • Oper-Karlsplatz Tram Stop - 3 min walk
  • Vienna Mitte Station - 16 min walk
  • Vienna International Airport (VIE) - 26 min drive

Restaurants

  • ‪Café Sacher - ‬1 min walk
  • ‪Gerstner K. u. K. Hofzuckerbäcker - ‬1 min walk
  • ‪Plachuttas Gasthaus zur Oper - ‬1 min walk
  • ‪Choi Cafe - ‬2 min walk
  • ‪Stadtboden Original Wiener Bierkultur - ‬2 min walk

About this property

Pension Suzanne

Pension in Vienna, steps from Vienna State Opera
Guests staying at Pension Suzanne enjoy free WiFi in public areas, free newspapers, and a reception hall. Airport transportation is made easy with an airport shuttle (available 24 hours) for EUR 40 per vehicle one way. Front-desk staff can assist with securing valuables, luggage storage, and tours or tickets.
Guests can expect flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Safes are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 40 per vehicle (one way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
  • Check-in: 2 PM—-10 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Pension Suzanne Vienna
Pension Suzanne
Suzanne Vienna
Pension Suzanne Hotel Vienna
Suzanne Hotel Vienna
Pension Suzanne Vienna
Pension Suzanne Pension
Pension Suzanne Pension Vienna

Frequently asked questions

Is free cancellation available at Pension Suzanne?

Pension Suzanne offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What's there to see around Pension Suzanne?

This pension is situated in Innere Stadt, just steps from Vienna State Opera, and within a 10-minute walk of Hofburg Imperial Palace and Spanish Riding School. You'll also find Stephansplatz and Naschmarkt less than a mile away.

Is parking available on site at this pension?

No, there isn't parking available at the pension.

Does Pension Suzanne have a casino?

No, Pension Suzanne doesn't have a casino.

Will I find an indoor pool at Pension Suzanne?

No, there is no indoor pool at this pension.

What amenities will couples enjoy at Pension Suzanne?

Amenities at this pension that appeal to couples include free Internet access in each accommodation with kitchenettes in some.

Are there hot tubs at Pension Suzanne?

No, there isn't a spa tub at this pension.

Does Pension Suzanne have a restaurant with a breakfast menu?

No, Pension Suzanne doesn't have a restaurant that serves breakfast.

Will Pension Suzanne allow pets to stay for free?

No, pets aren't allowed at Pension Suzanne.

Are there connecting rooms at this pension?

No, there aren't connecting rooms at this pension.

How close is the airport from Pension Suzanne?

The closest major airport to Pension Suzanne is Vienna International Airport (VIE), which is 12.1 mi away (26 minutes by car).

Are there rooms with balconies that I can book at Pension Suzanne?

No, there aren't any accommodations with balconies at Pension Suzanne.

Pension Suzanne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 185 out of 339 reviews
Rating 8 - Good. 122 out of 339 reviews
Rating 6 - Okay. 25 out of 339 reviews
Rating 4 - Poor. 4 out of 339 reviews
Rating 2 - Terrible. 3 out of 339 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location. centrally licated for all downtown Vienna. rooms are large and very comfortable. will recommend to everyone.
Stayed 1 night in Oct 2025

10/10 Excellent

Marco, Fort Myer

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Outdated room but overall good.
Stayed 1 night in Sep 2025

8/10 Good

Andrei, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once one "north american" person gets over the first impression of an "european apartment" the place is very convenient and has many advantages. The location is right downtown, has a kitchenet where you can basically cook your own food if that's what you want. The place is clean, and the staff is vacuum and cleaning every day. Sometimes there is some noise from the internal court but nothing major.
Stayed 6 nights in Sep 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location for walking to most places in Vienna.
Stayed 3 nights in Sep 2025

10/10 Excellent

Steven, Newburgh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel encompasses selected rooms within an apartment building. Outstanding central location near Opera, Karlsplatz, ring road, and city center pedestrian shopping and dining zone. Interior decor is a bit dated, but good value for location.
Stayed 3 nights in Jun 2025

8/10 Good

Shalini

Liked: Cleanliness, staff & service, property conditions & facilities
While very unassuming from the outside, this hotel is a little gem right in the centre of all the activities. Very close to the opera, the metro and shopping and restaurants. Staff are very friendly and they keep the rooms very clean. There are some stairs to navigate and the elevator is a bit slow and small, but loved the hotel.
Stayed 5 nights in Sep 2025

10/10 Excellent

Ming Fai Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

myroslaw

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest boutique hotels we have ever stayed at. Beautiful old Austrian decor. You could not ever find closer location to everything. Hop on hop off bus right out the door, abundant food mètres away and shopping steps away. Highly recommend
Stayed 3 nights in Aug 2025

10/10 Excellent

I-Chen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the reception was very friendly and helpful. The rooms are very clean and spacious. Very comfortable stay!
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pension Suzanne is an older hotel conveniently located near the Opera House, making it an ideal choice for first-time visitors to Vienna like us. The decor offers a charming glimpse of Vienna’s past, which I really appreciated. The air conditioning was a welcome relief during the particularly warm days of our stay. Our room was cleaned daily, and while guest services aren’t available around the clock, I truly valued the warm, personal greetings we received each time we passed the reception. Considering the price, I found it excellent value and would gladly stay here again on a future visit to Vienna.
Stayed 4 nights in Jul 2025

10/10 Excellent

Amandine, Remaufens

Nice staff. Great location. Very quiet. Comfortable beds. I recommmend.
Stayed 4 nights in Jul 2025

10/10 Excellent

Rebecca

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
This was a cute little property right by the Opera. It is somewhat of an odd setup and a little outdated, but it was cozy and served all of our needs. It was a great location. Would stay here again.
Stayed 4 nights in Jun 2025

10/10 Excellent

Theresa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and convenient

Comfortable hotel near square of shops and restaurants. The manager is very nice. Umbrellas available to loan for rainy days. Few steps away from a delicious cafe. Walking distance to a lot of sites.
Stayed 2 nights in May 2025

8/10 Good

Steven

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful. The room was clean and well appointed. The only downside to our room was a lack of spaces to put our luggage.
Stayed 3 nights in Apr 2025

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place, thank you
Stayed 1 night in Apr 2025

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet traditional and cosy pension, fabulously placed 2 minutes from the opera house. Helpful staff. Room very comfortable, clean and warm. Good shower/wifi and there’s a lift for upper floors. Its not a modern hotel with loads of extra facilities but I don’t want /need that. They look after cases after check out and provide tea/coffee in the room.
Stayed 1 night in Feb 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location Friendly staff.

At first, I thought the hotel was a little sketchy. It has a very small elevator, which you have to take up one floor to reach the reception desk. The "Reception" is just a small office that seems pretty outdated. But the place really grew on me after a couple days. The room was very nice, the beds very comfortable, and it was very quiet despite being in a busy part of the city. The staff were very friendly and helpful. Best of all, the location is outstanding, a block from a tram and subway stop and easy walking distance to the museums, St. Stephens Cathedral, and other sights in the old town.
Stayed 4 nights in Jan 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Room was large and clean. Old world charm in a fantastic location. It is not a 24 hotel reception service for those that want that.
Stayed 6 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Clean and safe. Staff was great. Fyi, reception close at 10pm and staff available for emergency. Hotel in part of commercial and residential building. So not your typical hotel setting.
Stayed 3 nights in Dec 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a double room with kitchenette and balcony. It was spacious, quiet, clean and right by the opera house. I was visiting for music so perfectly placed in the centre of town. It’s an old fashioned pension which I love - not for those who want a modern hotel room which could be anywhere. There was maid service daily - the staff were charming, coffee and tea stocked up daily and the small kitchen was well equipped. Shower was hot and worked well. Central heating was toasty (I was visiting in winter). A small lift also so no need to haul luggage up stairs. This is not a hotel with lots of facilities but I didn’t need that type of accommodation.
Stayed 5 nights in Dec 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 2 nights in Dec 2024

4/10 Poor

Tracy

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The bathrooms have high-walled tubs, not showers. It was treacherous getting in and out as they did not provide bath mats. There was also a small ledge from the doorway area to the sink that was unmarked and difficult to see which tripped me up a couple of times. The radiator could not be adjusted and was way too hot, leaving me to open a window in December. The mattress was as hard as a futon and the pillow was flat. The staff were friendly, the place was clean, and the location central.
Stayed 2 nights in Dec 2024

6/10 Okay

Jessie

Stayed 3 nights in Nov 2024