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Located in Innere Stadt, Palais Hansen Kempinski Vienna is a leisurely stroll from popular sights such as Burgtheater and Vienna City Hall. This 5-star hotel has 152 guestrooms and offers conveniences like 2 restaurants, a full-service spa, and an indoor pool. Located centrally in Vienna, it's also close to Vienna State Opera and Zoom.

Dining

Enjoy dining at the hotel's 2 onsite restaurants: Edvard specializes in international cuisine, and serves dinner; Die Kueche offers relaxing garden views. Order from 24-hour room service to satisfy your hunger without leaving your room. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.

Rooms

Palais Hansen Kempinski Vienna's 152 rooms are soundproofed and provide iPads, minibars, and coffee makers. Guests can expect free WiFi and flat-screen TVs with satellite channels and pay movies. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Other amenities include free newspapers, laptop-compatible safes, and phones.

Property features

Palais Hansen Kempinski Vienna features a full-service spa, an indoor pool, and a 24-hour fitness center. Airport transportation is made easy with an airport shuttle (available 24 hours) for EUR 60 per vehicle roundtrip. A multilingual staff is on hand to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and 7 meeting rooms.

Highlights

  • Walking distance to Burgtheater and Vienna City Hall
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Palais Hansen Kempinski Vienna

Check-in

Check-in time starts at 3 PM

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Room Amenities

Palais Hansen Kempinski Vienna offers 152 air-conditioned accommodations with iPads and minibars. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless high-speed Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Premium TV channels 
  • Pay movies 
  • Premium bedding 
  • Hypo-allergenic bedding available 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Free newspaper 
  • Soundproofed rooms 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Deep soaking bathtub 
  • Rainfall showerhead 
  • Slippers 
  • Separate bathtub and shower 
  • Iron/ironing board (on request) 
  • Desk 
  • In-room safe (laptop compatible) 
  • Satellite TV service 
  • Flat-panel TV 
  • Free WiFi 
  • Room service (24 hours) 
  • Individually furnished 
  • Pillow menu 
  • Connecting/adjoining rooms available 
  • iPad 

Hotel Amenities

In addition to a full-service spa, Palais Hansen Kempinski Vienna features an indoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants. This 5-star property offers access to a 24-hour business center and meeting rooms.

A computer station is located on site and high-speed wireless Internet access is complimentary. 7 meeting rooms are available. This Art Deco hotel also offers a 24-hour fitness center, spa services, and tour/ticket assistance. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. A total renovation of this property was completed in March 2013.

Palais Hansen Kempinski Vienna has designated areas for smoking.

  • Babysitting or childcare (surcharge) 
  • Airport transportation (surcharge) 
  • Total number of rooms - 152 
  • Number of floors - 5 
  • Breakfast available (surcharge) 
  • Coffee/tea in common areas 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • 24-hour fitness facilities 
  • Full-service spa 
  • Free WiFi 
  • Designated smoking areas (fines apply) 
  • Designated smoking areas 
  • Tours/ticket assistance 
  • Computer station 
  • Laundry facilities 
  • Spa treatment room(s) 
  • Meeting rooms 7 
  • Multilingual staff 
  • Garden 
  • Porter/bellhop 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Number of meeting rooms - 7 
  • Year Built 1873 
  • Number of restaurants - 2 
  • 24-hour business center 
  • Sauna 
  • Shopping on site 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Steam room 
  • Indoor pool 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Spa Services

Kempinski The Spa has 6 treatment rooms including rooms for couples. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy.

  • Steam room in spa 
  • Number of treatment rooms 6 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Hydrotherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Edvard - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open select days.

Die Kueche - Overlooking the garden, this restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Lobby Bar und Lounge - Onsite bar.

Cigar Lounge - Onsite bar.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site 
  • Segway rental/tour nearby 

Payment types

Children and extra beds

  • Children are welcome.

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 42.00 per person (approximately)
  • Airport shuttle fee: EUR 60 per vehicle (roundtrip)
  • Pet fee: EUR 35 per pet, per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hansen Kempinski
  • Hansen Kempinski Vienna
  • Kempinski Hansen Vienna
  • Kempinski Palais Hansen Vienna
  • Kempinski Palais Vienna
  • Palais Hansen Kempinski
  • Palais Hansen Kempinski Hotel
  • Palais Hansen Kempinski Hotel Vienna
  • Palais Hansen Kempinski Vienna
  • Palais Kempinski

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pets

  • Pets allowed for an extra charge of EUR 35 per pet, per day


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