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Novotel Wien City

4.0 star property
Hotel with a restaurant, near Vienna State Opera

Choose dates to view prices

Photo gallery for Novotel Wien City

Exterior
Exterior
Lobby sitting area
Lunch and dinner served, international cuisine
Lobby lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Aspernbrueckengasse 1, Vienna, Vienna, 1020
  • Place, St. Stephen's Cathedral
    ‪11 min walk‬
  • Place, Stephansplatz
    ‪11 min walk‬
  • Place, Vienna State Opera
    ‪3 min drive‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(13 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed

In-room safe, desk, blackout drapes, iron/ironing board

Family Room, 1 Double Bed

9.8 out of 10
Exceptional
(10 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Executive Room, 1 Double Bed with Sofa bed

9.6 out of 10
Exceptional
(11 reviews)
  • 312 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Business Room, 1 Double Bed

Business Room, 1 Double Bed | In-room safe, desk, blackout drapes, iron/ironing board

Business Room, 1 Double Bed

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

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Lobby

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Nov 2 - Nov 3
Total with taxes and fees
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About the neighborhood

Vienna

Novotel Wien City places you in Leopoldstadt, within a leisurely stroll of popular sights such as Prater and Stephansplatz. This 4-star hotel has 127 rooms and welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • St. Stephen's Cathedral - 11 min walk - 0.6 miles
  • Stephansplatz - 11 min walk - 0.6 miles
  • Hofburg Imperial Palace - 18 min walk - 1.0 mile
  • Vienna State Opera - 3 min drive - 1.3 miles
  • Vienna Christmas Market - 4 min drive - 1.6 miles

Getting around

  • Julius-Raab-Platz Tram Stop - 3 min walk
  • Vienna Mitte Station - 12 min walk
  • Vienna International Airport (VIE) - 15 min drive

Restaurants

  • ‪Das LOFT - ‬4 min walk
  • ‪Badeschiff - ‬5 min walk
  • ‪Klyo - ‬3 min walk
  • ‪Goldener Papagei - ‬1 min walk
  • ‪Duzi's - ‬2 min walk

About this property

Novotel Wien City

Hotel with a restaurant, near Vienna State Opera
Guests of Novotel Wien City enjoy features like a gym, free WiFi in public areas, and express check-in. If you drive, self parking is EUR 29 per day, or you can take advantage of the airport shuttle (available 24 hours) for EUR 52 per person one-way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and tours or tickets. Additional amenities include express check-out, a terrace, and laundry facilities.
Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with satellite channels and pay movies. Bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are other standard amenities. Change of towels is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Exterior
Mercure Wien City
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
8.8 out of 10, Excellent, 162 reviews
$136 nightly
The price is $153
Nov 9 - Nov 10
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 29 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 27 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Family and Friends

Things to do

  • Gym
  • Playground

Family friendly

  • In-room crib
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (59 inch wide door)
  • Handrails in stairways (47 inches high)
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 29 per pet, per night
  • Dogs only
  • 1 total pets
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 27 per person
  • Airport shuttle fee: EUR 52 per person (one-way)
  • Self parking fee: EUR 29 per day
  • Pet fee: EUR 29 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 1
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is 1.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a security system.

Additional information about polices, regulations, and more:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Novotel Wien
Novotel Wien City
Novotel Wien City Hotel
Novotel Wien City Hotel Vienna
Novotel Wien City Vienna
Novotel Hotel Vienna
Novotel Vienna
Vienna Novotel
Novotel Vienna
Novotel Hotel Vienna
Vienna Novotel
Novotel Wien City Hotel
Novotel Wien City Vienna
Novotel Wien City Hotel Vienna

Frequently asked questions

Are free cancellation options available at Novotel Wien City?

Novotel Wien City provides free cancellation on select room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Novotel Wien City?

As of Oct 18, 2025, prices found for a 1-night stay for 2 adults at Novotel Wien City on Nov 9, 2025 start from $135.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Novotel Wien City?

This hotel is situated in Leopoldstadt within a short 13-minute walk of Prater and also 13 minutes on foot from Stephansplatz. You'll also find Vienna State Opera and Vienna Christmas Market within a short drive.

Will I be able to park at Novotel Wien City?

Yes, parking is offered for EUR 29 per day.

Does Novotel Wien City feature a casino?

No, Novotel Wien City doesn't have a casino.

Will I find an indoor pool at Novotel Wien City?

No, there is no indoor pool at this hotel.

Is Novotel Wien City a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a bar and a restaurant.

Does Novotel Wien City have a hot tub?

No, there isn't a spa tub at this hotel.

Does Novotel Wien City have a restaurant with a breakfast menu?

Yes, Novotel Wien City serves buffet breakfast for a surcharge each morning at Family and Friends.

Will Novotel Wien City allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Novotel Wien City for a fee of EUR 29 per pet, per night.

Are there connecting rooms at Novotel Wien City?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Novotel Wien City?

The closest major airport to Novotel Wien City is Vienna International Airport (VIE), which is 11.2 mi away (15 minutes by car).

Can I book a room with a balcony at Novotel Wien City?

No, there aren't any guestrooms with balconies at Novotel Wien City.

Novotel Wien City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 464 out of 1004 reviews
Rating 8 - Good. 416 out of 1004 reviews
Rating 6 - Okay. 90 out of 1004 reviews
Rating 4 - Poor. 23 out of 1004 reviews
Rating 2 - Terrible. 11 out of 1004 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Siegfred

Stayed 4 nights in Jul 2025

8/10 Good

Kieran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very nice and comfortable. The only downside was the price for breakfast and dinner. Service for dinner was great - a special shoutout to Vlad.
Stayed 4 nights in Jul 2025

8/10 Good

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in Vienna

Location was pretty good - very close to RingStrasse - so it made getting around town very convenient. Rooms were quite small (especially with sleeper sofa pulled out for kids). Also the air conditioning didn't get quite as cold as we prefer so we were really hot in the room. Our room wasn't ready until 5 pm, which was especially disappointing given that we had taken a red eye and were waiting for a room since arriving 8:30 in the morning. Breakfast was fantastic and staff were great.
Stayed 2 nights in Jun 2025

10/10 Excellent

Goran

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was great, stayed with young family.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mathew

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and centrally located to various methods of transport. Multiple dinning options a short walk away.
Stayed 3 nights in Jun 2025

10/10 Excellent

Krishnagopal

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Picture is deceiving

The picture of hotel on Hotels.Com is deceiving, it looks that the property is 10 to 15 floors high, where as thats the adjoining building. Actual Novotel might be only 4-5 floors high. I feel cheated when i saw the hotel
Stayed 1 night in Jun 2025

6/10 Okay

Rosa

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Básico !
Stayed 2 nights in Jun 2025

10/10 Excellent

Maria

Stayed 1 night in Jun 2025

10/10 Excellent

Krishnagopal

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the city, everything is near. Teaffic though
Stayed 2 nights in Jun 2025

10/10 Excellent

Mary Luz, st james

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel near everything
Stayed 1 night in Jun 2025

10/10 Excellent

Nadienka

Liked: Cleanliness, staff & service, property conditions & facilities
Staff at the lobby is very kind and they are always willing to help
Stayed 4 nights in Jun 2025

10/10 Excellent

wahid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Nora

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, location, and easy check in/out. Would come again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ayse pinar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

flavia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O
Stayed 4 nights in May 2025

10/10 Excellent

Thomas Michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Every thing was clean
Stayed 4 nights in May 2025

8/10 Good

CAROLINE

Stayed 2 nights in May 2025

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Hemlata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Sharon

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderful, the staff was very helpful and nice. Thank you very much.
Stayed 4 nights in Apr 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and quiet stay in the heart of Vienna!
Stayed 2 nights in Apr 2025

10/10 Excellent

Paz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, brilliant location for getting about, no faults
Stayed 3 nights in Mar 2025

10/10 Excellent

Kanoksak, Neuss

Traveled with family
Perfect location and very good services.
Stayed 1 night in Mar 2025