Complete lack of customer service. Hotel provided no exception regardless of current pandemic situation and did not refund or provide a travel credit to book at a later date. My conference was cancelled, it is impossible to even fly into Wien since flights in the EU are currently not possible for US travelers. The NH Vienna Airport Conf Center made no effort to consider the current situation and grant an exception. I requested a credit to book at a later date when travel is possible but they denied it.
Luxurious accommodations. Restaurant has large buffet as well as a la cart ordering. Extremely convenient to the airport.
Able to easily walk to with roller bags from airport terminal.
Very challenging to find a covered tunnel passage from terminal to the NH hotel. If there is one it is not well marked
Very close ton the airport. Literally across the street
Excellent location, efficient check in and check out.
Excellent way to end our travel, great night sleep, supper breakfast
After the airline lost our bags and our flight was delayed, Michael at the front desk was extremely helpful and friendly. It was the second time we stayed at the hotel in two weeks during different parts of our vacation and it was pretty much perfect both times. I fly into Vienna often and look forward to staying again!
The hotel is just 2 min walking from Vienna airport Terminal 3! And there are airport luggage trolly
I’ve always love this hotel and how easy it is to access right from the airport. My only complaint is the towels feel like sandpaper which is so minor it doesn’t even matter. Had a great stay!
Great location for transportation in and out if the city.
Great location, friendly staff, and good restaurant.
A last minute booking due to a flight cancelation. Arrived at 11 pm, just a 200 yd walk from the terminal, quick check in, very clean rooms, zero airport noise, comfortable beds and modern bathroom and breakfast good.. overall very pleasantly surprised with overall quality...
The stay was ok, but when I viewed my credit card statement I was grossly overcharged. I was charged the full room price although my friend and I had split the bill, plus I was charged more than half of the split bill. I hope that there will be a settlement but it already cost me a number of calls, time and aggravation. The person at check out really messed up and we were under time pressure since our driver was waiting. I have stayed at this hotel already twice and everything went smoothly at those occasions.
Very close to airport, 3 minute walk, no shuttle needed.
Convenient location for an early morning flight. Right at the airport!!! Front desk staff were surly and rude, but bar staff were friendly a accommodating. Very basic rooms.
NH Vienna Airport Conference Center places you 10.5 mi (17 km) from Ernst Happel Stadium and 10.7 mi (17.2 km) from Hundertwasser House Vienna. This 499-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a fitness center.
Sit down for a leisurely bite to eat at the onsite buffet restaurant, or enjoy a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee each morning from 5:30 AM to 11 AM.
NH Vienna Airport Conference Center's 499 rooms provide minibars, coffee makers, and safes. Guests can expect to find free WiFi and TVs. Other amenities include hair dryers, phones, and desks.
NH Vienna Airport Conference Center offers a fitness center, a sauna, and free WiFi in public areas. If you drive, self parking is EUR 34.00 per day, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a business center, and free newspapers.
Complete lack of customer service. Hotel provided no exception regardless of current pandemic situation and did not refund or provide a travel credit to book at a later date. My conference was cancelled, it is impossible to even fly into Wien since flights in the EU are currently not possible for US travelers. The NH Vienna Airport Conf Center made no effort to consider the current situation and grant an exception. I requested a credit to book at a later date when travel is possible but they denied it.
Luxurious accommodations. Restaurant has large buffet as well as a la cart ordering. Extremely convenient to the airport.
Dear guest, thank you very much for choosing the NH Vienna Airport Conference Center and for the time to share your wonderful feedback with us. We are happy that you enjoyed your stay that much and look forward to welcome you again soon. Best regards! Christian Emetsberger, Deputy Hotel Director
Dear guest, thank you for your review! It seems like you have enjoyed your stay to the fullest. Hopefully see you soon again at the NH Vienna Airport Conference Center! Best regards, Patricia Weber, Front Office Manager
Dear guest, thank you very much for choosing the NH Vienna Airport Conference Center and for the time to share your wonderful feedback with us. We are happy that you enjoyed your stay that much and look forward to welcome you again soon. Best regards! Christian Emetsberger, Deputy Hotel Director
Able to easily walk to with roller bags from airport terminal.
Dear guest, thanks so much for your 5* feedback for our NH Vienna Airport Conference Center. It`s a pleasure to provide best service for our guests like you - hopefully we can welcome you again soon. Best regards from the Vienna Airport! Christian Emetsberger, Deputy Hotel Director
Very challenging to find a covered tunnel passage from terminal to the NH hotel. If there is one it is not well marked
Dear guest, it`s a pleasure to received your feedback. We are pleased that you appreciate our service and look forward to welcoming you back soon! Kind regards, Christian Emetsberger, Deputy Hotel Director
Very close ton the airport. Literally across the street
Dear guest, it`s a pleasure to received your feedback. We are pleased that you appreciate our service and look forward to welcoming you back soon! Kind regards, Christian Emetsberger, Deputy Hotel Director
Excellent location, efficient check in and check out.
Dear guest! Thanks so much for your 5* feedback for our NH Vienna Airport Conference Center. It`s a pleasure to provide best service for our guests like you - hopefully we can welcome you again soon. Best regards from the Vienna Airport! Christian Emetsberger, Deputy Hotel Director
Excellent way to end our travel, great night sleep, supper breakfast
Dear guest! Thanks so much for your 5* feedback for our NH Vienna Airport Conference Center. It`s a pleasure to provide best service for our guests like you - hopefully we can welcome you again soon. Best regards from the Vienna Airport! Christian Emetsberger, Deputy Hotel Director
Dear guest! Thanks so much for your 5* feedback for our NH Vienna Airport Conference Center. It`s a pleasure to provide best service for our guests like you - hopefully we can welcome you again soon. Best regards from the Vienna Airport! Christian Emetsberger, Deputy Hotel Director
Dear Guest, Thank you for your feedback. Unfortunately, we cannot understand your feedback because we do not have a full name or a reservation number. However, we would be happy to assist you in this matter. We'd love to hear from you to resolve the inconvenience. See you soon and best regards from Vienna Airport, Christian Emetsberger (Deputy Hotel Director)