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Mercure Wien City

4.0 star property

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Photo gallery for Mercure Wien City

Daily buffet breakfast for a fee
Bar (on property)
Bar (on property)
Exterior
Privilege, Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Hollandstrasse 3, Vienna, Vienna, 1020
  • Place, Schwedenplatz
    ‪5 min walk‬
  • Place, Stephansplatz
    ‪9 min walk‬
  • Place, Hofburg Imperial Palace
    ‪14 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪20 min drive‬

Room options

View all photos for Superior Room (King Size or 2 Single Size Beds)

Superior Room (King Size or 2 Single Size Beds) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room (King Size or 2 Single Size Beds)

8.4 out of 10
Very good
(21 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(33 reviews)
  • City view
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 205 sq ft
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Privilege, Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Privilege, Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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Exterior

Novotel Wien City

Leopoldstadt
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 1,000 reviews
$142 nightly
The price is $163
Jul 1 - Jul 2
Total with taxes and fees
Novotel Wien City

About the neighborhood

Vienna

Located in Leopoldstadt, Mercure Wien City is within a 5-minute walk of popular attractions such as Karmeliter Market and Vienna Crime Museum. This 123-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, concierge services, and a 24-hour front desk.

What's nearby

  • Schwedenplatz - 5 min walk - 0.3 miles
  • Stephansplatz - 9 min walk - 0.5 miles
  • St. Stephen's Cathedral - 11 min walk - 0.6 miles
  • Hofburg Imperial Palace - 14 min walk - 0.8 miles
  • Vienna State Opera - 4 min drive - 2.0 miles

Getting around

  • Salztorbrücke Tram Stop - 3 min walk
  • Vienna Mitte Station - 19 min walk
  • Vienna International Airport (VIE) - 20 min drive

Restaurants

  • ‪Feuerdorf am Donaukanal - ‬5 min walk
  • ‪Adria - ‬2 min walk
  • ‪Pizza Quartier - ‬4 min walk
  • ‪Tre Viet - ‬3 min walk
  • ‪Minze Vietnamese Kitchen - ‬2 min walk

About this property

Mercure Wien City

Guests of Mercure Wien City enjoy features like free WiFi in public areas. Self parking is offered for EUR 25 per day. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and securing valuables.
LCD TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Laptop-compatible safes, desks, and desk chairs are other standard amenities. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Front of property
Der Wilhelmshof
Leopoldstadt
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
9.4 out of 10, Exceptional, 1,005 reviews
$141 nightly
The price is $162
Jul 5 - Jul 6
Total with taxes and fees
Der Wilhelmshof

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 25 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 26 for adults and EUR 26 for children
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1992
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: EUR 30
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 59

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per day
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: EUR 50 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 26 for adults and EUR 26 for children
  • Self parking fee: EUR 25 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 59 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Mercure City
Mercure City Wien
Mercure Wien
Mercure Wien City
Mercure Wien City Hotel
Mercure Wien City Hotel Vienna
Mercure Wien City Vienna
Wien Mercure
Wien Mercure City
Mercure Hotel Vienna
Mercure Hotel Wien City
Mercure Wien City Hotel
Mercure Wien City Vienna
Mercure Wien City Hotel Vienna

Frequently asked questions

Is a free cancellation option available at Mercure Wien City?

Mercure Wien City offers free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Mercure Wien City?

As of Jun 5, 2026, prices found for a 1-night stay for 2 adults at Mercure Wien City on Jul 5, 2026 start from $148, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Mercure Wien City?

This hotel is situated in Leopoldstadt within a short 11-minute walk of Stephansplatz and also 14 minutes on foot from Hofburg Imperial Palace. You'll also find Spanish Riding School and Rathausplatz less than a mile away.

Is there parking available at Mercure Wien City?

Yes, parking is offered for EUR 25 per day. Though parking is limited parking, wheelchair-accessible parking is also available.

Does Mercure Wien City have a casino on the premises?

No, Mercure Wien City doesn't have a casino.

Will I find an indoor pool at Mercure Wien City?

No, there is no indoor pool at this hotel.

Is Mercure Wien City good for couples?

Couples staying at this hotel will appreciate amenities like concierge services plus some guestrooms include a city view and a free stocked minibar.

Does Mercure Wien City have a hot tub?

No, this hotel doesn't have a spa tub.

Does Mercure Wien City have a restaurant that serves breakfast?

Yes, Mercure Wien City serves buffet breakfast each morning for a surcharge from its snack bar.

Will Mercure Wien City allow pets to stay for free?

Although they can't stay for free, pets are welcome at Mercure Wien City for a fee of EUR 15 per pet, per day.

Does Mercure Wien City have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Mercure Wien City?

The closest major airport to Mercure Wien City is Vienna International Airport (VIE), which is 11.7 mi away (20 minutes by car).

Are there rooms with balconies at Mercure Wien City?

No, there aren't any guestrooms at Mercure Wien City that offer a balcony.

Mercure Wien City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 121 out of 230 reviews
Rating 8 - Good. 81 out of 230 reviews
Rating 6 - Okay. 21 out of 230 reviews
Rating 4 - Poor. 4 out of 230 reviews
Rating 2 - Terrible. 3 out of 230 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kai

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location abd very helpful reception.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Ajay

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for tourists
Stayed 5 nights in Dec 2025
Verified

8/10 Good

james

Liked: Cleanliness, property conditions & facilities
Nice little hotel in a good location
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Sindy

Liked: Cleanliness, amenities, property conditions & facilities
The bed’s comfortable and the bathroom super clean. Easy to walk around the area
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Steve

Liked: Cleanliness, staff & service
Great location for the price
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Jose Antonio

Liked: Cleanliness, amenities
Great place
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great shower head, clean room.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location. Cleaning staff was courteous and flexible. Front staff was helpful and pleasant.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Noureddine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, reasonable price and very friendly staff
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and great location
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Easy access by foot or tube into town.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel… really near metro/ tram… really nice places to eat near by
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable modern hotel in a great central location with very friendly staff. We really enjoyed our weeklong stay and would highly recommend.
Stayed 7 nights in May 2025
Verified

8/10 Good

Martina

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for your money, soundproof rooms, great location
Stayed 3 nights in Jun 2025
Verified

6/10 Okay

giovanni

Liked: Cleanliness, staff & service
Cleaning team very good,room was very small,only get a clothes rack,had to live out of a suitcase,expensive for what you get,hotel in need of some spending on it.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

jose

Liked: Cleanliness
Great!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kazuo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Good breakfast. I will come back to this hotel on my next visit to Wien!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious, clean and comfortable.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Dorenda Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a supermarket and cafe nearby
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was central - near shops and restaurants Would stay there again
Stayed 4 nights in Feb 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

I would.stay again

Friendly staff, great location just across the canal, good value
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

María de los Ángeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is great!
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

jose luis ramirez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location , great service and staff
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place and location

Great place, just across the river from the city, 10 mins walk into the centre.
Stayed 2 nights in Dec 2024