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Hotel Josefshof am Rathaus

4.0 star property
Hotel with a bar, a short walk to Vienna Christmas Market
VIP Access

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Photo gallery for Hotel Josefshof am Rathaus

Lobby
Lobby sitting area
Reception
Junior Suite | Premium bedding, pillowtop beds, in-room safe, individually decorated
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Pet friendly
  • Parking available
  • 24/7 front desk

Explore the area

Map
Josefsgasse 4-8, Vienna, Vienna, 1080
  • Vienna Christmas Market
    ‪5 min walk‬
  • Hofburg Imperial Palace
    ‪11 min walk‬
  • Vienna State Opera
    ‪17 min walk‬
  • Vienna (VIE-Vienna Intl.)
    ‪19 min drive‬
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Room options

View all photos for Standard Room (Wiener Klassik)

Standard Room (Wiener Klassik) | Living area | 55-inch LED TV with premium channels, TV

Standard Room (Wiener Klassik)

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room (Wiener Elégance)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Superior Room (Wiener Elégance)

9.0 out of 10
Wonderful
(37 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, pillowtop beds, in-room safe, individually decorated

Junior Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room (Wiener Elégance)

Deluxe Room (Wiener Elégance) | Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room (Wiener Elégance)

9.4 out of 10
Exceptional
(16 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 1 Double Bed

View all photos for Superior Room (Moderner Jugendstil)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Superior Room (Moderner Jugendstil)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room (Moderner Jugendstil)

Deluxe Room (Moderner Jugendstil) | Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room (Moderner Jugendstil)

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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About the neighborhood

Vienna

Located in Josefstadt, Hotel Josefshof am Rathaus is within a 10-minute walk of popular sights such as Vienna Christmas Market and MuseumsQuartier. This 164-room, 4-star hotel has 24-hour room service and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Vienna Christmas Market - 5 min walk - 0.3 miles
  • Hofburg Imperial Palace - 11 min walk - 0.6 miles
  • Spanish Riding School - 14 min walk - 0.8 miles
  • Vienna State Opera - 17 min walk - 0.9 miles
  • St. Stephen's Cathedral - 18 min walk - 1.0 mile

Getting around

  • Rathaus Tram Stop - 3 min walk
  • Vienna (XWW-Vienna West Train Station) - 5 min drive
  • Vienna International Airport (VIE) - 30 min drive

Restaurants

  • ‪Eiles - ‬2 min walk
  • ‪Dachboden - ‬5 min walk
  • ‪Foxkaffee - ‬2 min walk
  • ‪Fromme Helene - ‬3 min walk
  • ‪Centimeter I - ‬4 min walk

About this property

Hotel Josefshof am Rathaus

Hotel with a bar, a short walk to Vienna Christmas Market
A local mainstay since 1903, Hotel Josefshof am Rathaus offers free WiFi in public areas, a computer station, and free newspapers. If you drive, self parking is EUR 35 per day, or you can take advantage of the airport shuttle (available 24 hours) for EUR 65 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a terrace, laundry facilities, and a garden.
Guests can expect free WiFi and 55-inch LED TVs. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Other standard amenities include coffee makers, laptop-compatible safes, and phones.

Languages

Bosnian, Bulgarian, Croatian, Czech, English, French, German, Hungarian, Italian, Romanian, Russian, Serbian, Slovak, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (EUR 35 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: EUR 29 per person
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • BAR

Things to do

  • Piano

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Height-adjustable showerhead
  • Magnifying mirror
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchairs on site

More

  • 3 buildings
  • 6 floors
  • Built in 1903
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 59

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 20 per pet, per day
  • Dogs only
  • 1 total pets
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: EUR 50.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 29 per person
  • Airport shuttle fee: EUR 65 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: EUR 35 per day (in/out privileges)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 59 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Josefshof
Hotel Josefshof am Rathaus Vienna
Josefshof Wien
Josefshof am Rathaus Vienna
Josefshof am Rathaus
Mercure Josefshof Wien Hotel Vienna
Mercure Hotel Josefshof Wien
Mercure Josefshof Wien Am Rathaus
Josefshof Am Rathaus Vienna
Hotel Josefshof am Rathaus Hotel
Hotel Josefshof am Rathaus Vienna
Hotel Josefshof am Rathaus Hotel Vienna

Frequently asked questions

Is a free cancellation option available at Hotel Josefshof am Rathaus?

Hotel Josefshof am Rathaus offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

What can I see close to Hotel Josefshof am Rathaus?

This hotel is situated in Josefstadt within a 10-minute walk of Vienna Christmas Market and MuseumsQuartier. You'll also find Vienna State Opera and Hofburg Imperial Palace less than a mile away.

Will I be able to park at Hotel Josefshof am Rathaus?

Yes, parking is offered for EUR 35 per day with in/out privileges. Though parking is limited, accessible parking is also available.

Does Hotel Josefshof am Rathaus feature a casino on the premises?

No, Hotel Josefshof am Rathaus doesn't have a casino.

Will I find an indoor pool at Hotel Josefshof am Rathaus?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Josefshof am Rathaus?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and around-the-clock room service as well as a bar.

Are there hot tubs at Hotel Josefshof am Rathaus?

No, this hotel doesn't have a spa tub.

Does Hotel Josefshof am Rathaus feature a restaurant that includes a breakfast menu?

Yes, Hotel Josefshof am Rathaus serves buffet breakfast for a surcharge each morning at BAR.

Will Hotel Josefshof am Rathaus allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hotel Josefshof am Rathaus for a fee of EUR 20 per pet, per day. The property also provides food and water bowls.

Does Hotel Josefshof am Rathaus have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Hotel Josefshof am Rathaus?

The closest major airport to Hotel Josefshof am Rathaus is Vienna International Airport (VIE), which is 13.1 mi away (30 minutes by car).

Can I book a room with a balcony at Hotel Josefshof am Rathaus?

No, there aren't any guestrooms with balconies at Hotel Josefshof am Rathaus.

Hotel Josefshof am Rathaus Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 622 out of 1003 reviews
Rating 8 - Good. 290 out of 1003 reviews
Rating 6 - Okay. 66 out of 1003 reviews
Rating 4 - Poor. 19 out of 1003 reviews
Rating 2 - Terrible. 6 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good hotel, service slightly lacking

The hotel is well-located, right next to the Rathaus tram and subway station, which puts it a mere 10 minutes walk from the museumsquartier or the parliament. It's well kept and clean, beds are comfortable, the showers are good. But the service is not up to par. On our first night, we had a door hanger opting to give up having the room cleaned the next day in exchange for a beverage or donation. Quite nice, but after the first night, it never showed up again. The shower soap ran out on the second night, something else that we never saw again. And once during the stay, we got no bathroom mat. These are all small, easily corrected mistakes: I could certainly ask for a floor mat or soap in the reception. It's just a bad look for an otherwise great hotel. All things considered, I'd probably return.
Stayed 5 nights in Mar 2025

10/10 Excellent

CARLOS, CORAL SPRINGS

Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, in a quiet street, staff great, prices reasonable, 10 min walk from main attraction, will stay again
Stayed 1 night in Mar 2025

10/10 Excellent

Temi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I can't wait to come back.

the location is in a nice part of town. it is an extremely quiet part of town, having the window open while we slept was never a problem for noise. the hotel is spotless. the staff were terrific. the breakfast was exceptional. I was thankful we paid for it. we did not need to figure out where to go eat. I have never seen a better breakfast served.
Stayed 11 nights in Feb 2025

10/10 Excellent

Meghan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed this little cozy boutique hotel so much. After busy days sightseeing we loved having a drink in the bar or living room which were festively decorated for Christmas. I wish the breakfast were more reasonably priced. Rooms and beds were comfortable. Great location with terrific restaurants just a block away.

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Gillian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attractive well appointed hotel. Friendly staff. Everything suited our needs. Modern bathrooms. The only meal available was breakfast but that was available until 12.00. Close to city centre and major tourist attractions. I highly recommend it.
Stayed 3 nights in Jan 2025

8/10 Good

Karen Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very quiet and near transport links.
Stayed 4 nights in Dec 2024

10/10 Excellent

Dynara

Liked: Cleanliness, staff & service, property conditions & facilities
The staffs are amazing!
Stayed 5 nights in Dec 2024

2/10 Terrible

Olga

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I rarely write reviews, but our experience at this hotel was so appalling that I feel compelled to share it. We booked a Deluxe Room at this hotel, the only option available at the time. We were traveling with a small child, which has never been an issue at any other hotel we’ve stayed at (and we travel frequently). However, upon arrival, our nightmare began, we were humiliated by the receptionist and manager, who aggressively claimed we couldn’t stay with a child in the room. We offered to share one bed, pay extra, or add an extra bed, but the manager refused, even saying our child "can stay on the street." After a long and humiliating ordeal, during which our child was in tears, we were allowed to stay for one night but were told we’d be kicked out the next morning with no refund. The manager followed through, forcing us to book another hotel at our expense and insisting the room was non-refundable—even though we didn’t cancel the booking, he did. How would that even apply? Attempts to resolve this were met with threats to call the police. The treatment we received was inhumane and utterly unprofessional. I cannot understand why the manager behaved this way or why he felt the need to ruin our holiday. The hotel’s behaviour was unprofessional, inhumane, and unacceptable. Avoid this place at all costs.

10/10 Excellent

Carson

Stayed 3 nights in Dec 2024

8/10 Good

Shane, Bellevue

Liked: Cleanliness, staff & service, property conditions & facilities
Georgy at the front desk is a gem! Tasty breakfast with fresh squeeze orange juice, fresh cut meets, lotsa jams, a coffee machine with lotsa options, champagne during Christmas. Loved it! Common areas areas are non existent. Rooms were tiny!!
Stayed 5 nights in Dec 2024

10/10 Excellent

Dimitry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Excellent hotel, quiet street, great location, wonderful breakfasts, very good room, friendly staff, good service
Stayed 6 nights in Dec 2024

8/10 Good

Deepak

Stayed 3 nights in Dec 2024

10/10 Excellent

Nicola, Pulborough

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Maya, Dublin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in a great location! 15 minute walk to all tourist attractions. Friendly and helpful staff and clean accommodation. Would definitely recommend!
Stayed 7 nights in Dec 2024

8/10 Good

Elio

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

ZIwen

Stayed 2 nights in Dec 2024

10/10 Excellent

CHARLES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Gemelin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful little hotel and prime spot for enjoying the winter festivities in Vienna! Staff was very kind and helpful as they provided a map of the city, metro guide and even winter market guide. Super accommodating. Would stay here again if in Vienna!
Stayed 4 nights in Dec 2024

8/10 Good

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I went for the Christmas Markets and had a great time. My room was nice, on the 5th floor with only a view of the other units
Stayed 4 nights in Dec 2024

10/10 Excellent

Khaled, Providence

Stayed 5 nights in Dec 2024

10/10 Excellent

Kevin Thomas

Stayed 3 nights in Dec 2024

6/10 Okay

Jami

Stayed 4 nights in Dec 2024

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