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Lenas Donau

3.0 star property
Pet-friendly hotel with a restaurant connected to the convention center in Vienna

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Photo gallery for Lenas Donau

Lobby sitting area
Standard Twin Room | In-room safe, desk, soundproofing, free cribs/infant beds
Lobby sitting area
Interior
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
Wagramer Straße 52, Vienna, Vienna, 1220
  • Place, Alte Donau
    ‪1 min walk‬
  • Place, Donau Zentrum
    ‪6 min walk‬
  • Place, Vienna International Centre
    ‪11 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪18 min drive‬

Room options

View all photos for Single Room

Single Room | In-room safe, desk, soundproofing, free cribs/infant beds

Single Room

  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room

Double or Twin Room | In-room safe, desk, soundproofing, free cribs/infant beds

Double or Twin Room

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room | In-room safe, desk, soundproofing, free cribs/infant beds

Triple Room

  • 269 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, soundproofing, free cribs/infant beds

Standard Twin Room

  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Vienna

Located in Donaustadt, Lenas Donau is adjacent to Alte Donau and within a 10-minute stroll of Donau Zentrum. This 189-room, 3-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi. It's connected to the convention center in central Vienna and also close to Vienna International Centre and Ernst Happel Stadium.

What's nearby

  • Alte Donau - 1 min walk - 0.0 miles
  • Donau Zentrum - 6 min walk - 0.4 miles
  • Vienna International Centre - 11 min walk - 0.6 miles
  • International Atomic Energy Agency - 16 min walk - 0.9 miles
  • Donauturm - 19 min walk - 1.0 mile

Getting around

  • Kagraner Brücke Tram Stop - 1 min walk
  • Erzherzog-Karl Street Station - 3 min drive
  • Vienna International Airport (VIE) - 25 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪BURGERISTA - ‬7 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Saloon Donauplex - ‬8 min walk
  • ‪Vapiano - ‬8 min walk

About this property

Lenas Donau

Pet-friendly hotel with a restaurant connected to the convention center in Vienna
Guests of Lenas Donau enjoy free WiFi in public areas, conference space, and a computer station. If you drive, self parking is EUR 20 per night, or you can take advantage of the airport shuttle (available 24 hours) for EUR 40 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, tours or tickets, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a terrace, a vending machine, and a TV in a common area.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Other amenities include hair dryers, safes, and phones.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Uncovered self parking on site (EUR 20 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: EUR 13 per person
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,368 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • On the riverwalk
  • Terrace

Accessibility

  • Elevator

More

  • 2 buildings
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 10 per pet, per night
  • Dogs only
  • Food and water bowls are available

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for EUR 25.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 13 per person
  • Airport shuttle fee: EUR 40 per vehicle (one-way)
  • Uncovered self parking fee: EUR 20 per night
  • Pet fee: EUR 10 per pet, per night
  • Rollaway bed fee: EUR 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts major credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 3 stars.

Property is also known as

Lenas Donau
Lenas Donau Hotel
Lenas Donau Hotel Vienna
Lenas Donau Vienna
Lenas Donau Hotel
Lenas Donau Vienna
Lenas Donau Hotel Vienna

Frequently asked questions

Is a free cancellation option available at Lenas Donau?

Lenas Donau provides free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to do around Lenas Donau?

This hotel is situated in Donaustadt within a 10-minute walk of Alte Donau and Donau Zentrum. You'll also find Vienna International Centre and Stephansplatz within a short drive.

Is there parking available at Lenas Donau?

Yes, uncovered parking is offered for EUR 20 per night.

Does Lenas Donau have a casino?

No, Lenas Donau doesn't have a casino.

Is there an indoor pool at Lenas Donau?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Lenas Donau?

Couples will appreciate amenities at this waterfront hotel, including a bar, a restaurant, and a terrace.

Does Lenas Donau have a hot tub?

No, there isn't a spa tub at this hotel.

Does Lenas Donau have a restaurant that serves breakfast?

Yes, Lenas Donau serves buffet breakfast each morning for a surcharge from its restaurant.

Does Lenas Donau allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Lenas Donau for a fee of EUR 10 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Lenas Donau?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Lenas Donau?

The closest major airport to Lenas Donau is Vienna International Airport (VIE), which is 14 mi away (25 minutes by car).

Can I book a room with a balcony at Lenas Donau?

No, there aren't any guestrooms with balconies at Lenas Donau.

Lenas Donau Reviews

Reviews

6.2
Rating 10 - Excellent. 16 out of 93 reviews
Rating 8 - Good. 18 out of 93 reviews
Rating 6 - Okay. 27 out of 93 reviews
Rating 4 - Poor. 17 out of 93 reviews
Rating 2 - Terrible. 15 out of 93 reviews

6.6/10

Cleanliness

6.2/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Fungayi Byron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean, service was good
Stayed 2 nights in Oct 2025

2/10 Terrible

Sophia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Jose Luis

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 5 nights in Sep 2025

4/10 Poor

omid

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
I probably won’t come back and not going to recommend this place to anyone . The housekeeper ignored to pick up trash or change the linens on daily routine . It happened that we ran out of the toilet paper and I had to run to the front desk and ask for it. Some of the linens and pillow cover are full of stains and never get changed
Stayed 5 nights in Sep 2025

4/10 Poor

Noureddine

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff lacks social skills.
Stayed 5 nights in Sep 2025

4/10 Poor

Nazim

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Ankomah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Roderic

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok for the price.

Generally needs some renovation but could become good.
Stayed 1 night in Aug 2025

10/10 Excellent

Hanna

Liked: Cleanliness, property conditions & facilities, room comfort
Very good for good price, that is absolutely rare in Vienna. One note-book double room, it is quite as hotel is in good place but there is a road near
Stayed 1 night in Aug 2025

10/10 Excellent

ENGKU MOHD FAHMI

Stayed 1 night in Aug 2025

10/10 Excellent

ENGKU MOHD FAHMI

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 7 nights in Aug 2025

6/10 Okay

DA

Traveled with family
Disliked: Property conditions & facilities

Average acceptable hotel.

Breakfast was good value but the bed had broken slats. When an arriving customer blocked access to my designated parking spot I mentioned it to the desk clerk on duty who basically shrugged his shoulders and said "I don't know". I had to ask the checking in guests myself to find out who it was so they could move their car.
Stayed 2 nights in Aug 2025

6/10 Okay

Zhu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The single room faces the street and was very noisy. The double rooms face the other side and were much better.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nitin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Value!

Great room, a little small but the very clean. Given the fact that I paid $38/night, I am very happy with my stay!
Stayed 1 night in Jul 2025

2/10 Terrible

Nicholas

Disliked: Staff & service, property conditions & facilities, room comfort

No soundproof rooms. Hardly any sleep

Not as advertised. Not soundproofed at all. Room was by a busy street and very, very loud. Could hear cars, trams, people talking, all of it. I asked front desk if I could cancel room and get a refund to go somewhere else and they said no. Would not recommend this place.
Stayed 2 nights in Jul 2025

6/10 Okay

Luai

Business traveler
Stayed 6 nights in Jul 2025

2/10 Terrible

Sabry

Disliked: Cleanliness, staff & service, property conditions & facilities
Everything was terrible
Stayed 1 night in Jul 2025

4/10 Poor

Carlos

Traveled with group, Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel is in an excellent location with easy access to the metro. That being said, beware if you're staying in summer: there is no air conditioning. The rooms only have a heater, and the one in my parents’ room was malfunctioning: it was heating the room even though it was turned off. When I brought this up to the front desk, the staff member on duty was dismissive, rude, and unhelpful. He even denied there was a heater in the room, claiming it was a "ventilator", which it clearly wasn’t. His only response was: "Well, it's hot, open the window." It’s a shame to have received such treatment. We could have overlooked the lack of AC given the location, but the poor customer service completely soured our experience. This happened on the night of July 22, in case management would like to review who was working the front desk and address the situation. That is not the way to treat a guest. I was simply raising a valid concern. For reference, my parents were staying in room 272.
Stayed 2 nights in Jul 2025

10/10 Excellent

ryad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very good for its reasonable price. I do recommend it
Stayed 5 nights in Jul 2025

8/10 Good

Sabine

Liked: Cleanliness
Stayed 2 nights in Jul 2025

6/10 Okay

Darius

Traveled with partner
Liked: Cleanliness, staff & service
The hotel is at a major intersection, with traffic all day. Staff is helpfull, good breakfast, free WiFi
Stayed 1 night in Jul 2025

6/10 Okay

Igor

Liked: Staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Petar

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr gutes Hotel, buchen wir immer gerne. Das Fr. ist auch sehr gut.
Stayed 1 night in Jul 2025

2/10 Terrible

Poema

Disliked: Cleanliness, staff & service, property conditions & facilities
Ibwould not recommended this property at all, mainly because ofvthe lack of the communication. After the booking on thec 22.06. I sendca message to ask if the hotel can accommodate us if we arrive after midnight. Then i did try to call several times -there was no answer at all. On the day of the booking we were travelling, i had a serious health issue ( I am 70 y.o, have several disabilities.) Andcwe were running late. Again ibdid try to contact the property, then Expedia, to ket them knowcwe are late. But again no answer. Then i spoke to Expedia, asked to cancel the booking, due to the lack of communication. They were not able to contact the hotel asvwell. Finally on the 30.06, i had a very vague message:" sorry for the delay, sorry for the mess, our reception was opened 24h" How could i know that. Later on i had a message from Expedia, explaining that I will not getvacrefund, which i claimed due to the poor customer support, because they could not get the manager's approval for the refund. I am very disappointed, frustrated- yes, they admit the mess, but refused refund. Very unprofessional, irresponsible.
Stayed 1 night in Jun 2025

6/10 Okay

Dayana Rosas

Liked: Amenities
Was good as a place to rest at the end of a long day but there were a few things which made it overall not the best experience. Starting with a check-in time that is later than what is listed. Then the waiting area that we had to sit in to wait was very dirty and the table was broken. Finally, when we got to the room the extra toilet paper roll has blood smudged on it. The staff tried their best to help out and the rooms themselves were cleanly. I did not feel like the road next to the hotel was loud enough to be a bother
Stayed 7 nights in Apr 2025