Hotel Sacher Wien5.0 out of 5.0
Recent guest reviews
I reserved top room to see the opera house. But the day I arrived, front desk told me that they decided to upgrade me to Junior suite. However, the suite is just above the construction site, (they have a renovation going on). Huge noise started 9:00 am exactly and kept running until 5:00 pm. I don't know this is upgrade or not. After one day I asked them to change the room and they gave me room with "No view." I don't know why this happened. I don't want to argue with them. Just, I am writing this review and I will never stay there again. It is too sad that such a nice hotel lost their frequent guest by this kind of mistreatment.
it is not easy to make a real account on a stay at Sacher hotel: could be more luxury hotels , but not so comfortable, so easy to live, so friendly and tasty in every part of any room and hall. I have been a couple of time in this ancient and unbelievable classy hotel and it is one of the few in which anyone dream to stay for a life. Location could be not possible more central in the "ring" , at least if you don't want to stay "inside" the staatoper. Personal is coming directly from movies , cooking is international style with the personal touch of a real austrian cousine. The breakfeast is difficult to describe not to speak the sacher torte everywhere...
Vienna was experiencing an unexpected tourist influx in what is usually a "down time" between the summer peak and the Christmas/New Year season. So even the Sacher was very, very full while coping with renovations. Did this have an adverse on the guest experience? NO. The hotel functioned as the well oiled machine it is. Check-in efficient; lifts came quickly; the room (on the top storey) was beautifully appointed with all facilities to hand , including a daily treat! The Concierge was magnificent, dealing with everything from collecting opera tickets, posting mail, helping us to understand the public transport system and organising the on-line check-in for our flights. The breakfast was as lavish as ever with excellent staff and gracious surroundings. Even on a morning when a large group all swooped down for breakfast simultaneously and something approaching a queue began to form the whole situation was dealt with so professionally it was hardly noticeable. When one guest with a heavy cold saw fit to blow his nose into the pristine white table linen how did they cope? Well, they seemed to ignore what was going on, but the repellent consequences were smartly whisked away discreetly and the table re-set. Service like this is of the highest calibre, and worth every penny of the hefty price-tag.
Ok, so for starters we didn't stay at the hotel it's way above our pay grade. Each day I walked past it I couldn't understand why there were giant line ups for the restaurant and bar. Finally we popped into the gift store and bought one of the mini torte cakes because everyone else had them...so when in Rome (or Vienna in this case). Well, one bite of that torte and it all made sense! It was the most scrumptious, moist, chocolatey piece of heaven I have ever taste. Was it expensive, yeah you bet, but was it worth it......let's just say we flew home to Canada with a good stock of them. I highly suggest you try one, it won't disappoint.
Luxury and very pleasant hotel, very friendly staff (except for one light red-haired lady in check out) Everything is perfect-location,food,facilities. Came to Vienna in order to visit opera ,and hotel Sacher is the best place to stay and enjoy every single moment. Thanks for amazing hospitality,hotel Sacher
My wife and I thoroughly enjoyed our recent stay at the Hotel Sacher in Vienna. The checkin was painless and friendly, our suite was beautiful in an old world kind of way, but somehow still feeling completely fresh, clean, and comfortable. The staff was friendly and helpful to a fault. And the location was super convenient for our first visit to this city, allowing us to easily get to everything on our list. I'd give it 5 stars and go back in a heartbeat purely based on our stay there, but there's more: I foolishly left a valuable item in our room when we checked out, and only discovered my error after unpacking at our next destination. One call to the hotel solved the problem. They had found and set aside the item, and express shipped it to me so that it arrived the next day; no charge. Fabulous. Tip: There's a bar/cafe inside, off the hotel lobby, that serves the same menu as the Cafe Sacher. In my comings and goings I'd see long lines waiting to get into the streetside Cafe, but several empty tables at the place off the hotel lobby.
Hotel Sacher is a jewel to behold upon your first steps inside if you like old world style hotels with dark woods, beautiful upholstered overstuffed chairs and a drawing room/lobby bar that oozes charm. The lobby bar was perhaps my favourite part of the place. It is very small, tables close together, but somehow it works, and if you want a little more space or it is full, there is an equally lovely room adjoining it with great seating areas where you can enjoy your drinks and even some Austrian sausage. The breakfast buffet was wonderful, served in nicely appointed rooms (one of which turns into Anna Sacher restaurant at night). The service was always prompt and friendly. The location is very good.
We spent a few days at the Hotel Sacher and enjoyed every minute. From the moment we entered the hotel, each staff member was courteous, welcoming, and readily available to assist us. Our room was lovely and well maintained with a sumptuous breakfast each morning. Kudos to all the staff and the Sacher institution for making our stay enjoyable!
The Sacher remains the best hotel in Vienna. The level of service and attention to details is outstanding. They recently introduced a new fresh fruit juice bar at breakfast which is truly amazing. The same is true for the service at breakfast - Anton, the waiter at breakfast is amazing: a superb combination of old viennese charm with a modern touch, the head of the restaurant simply great as well. The rooms are wonderful and once you asked for something during your stay you can be sure it will be in your room next time. I travel a lot (roughly 150 nights per year) and the Sacher is clearly my favorite hotel. Amazing service, Amazing people, Amazing Hotel
Hotel Sacher in Vienna, Austria is the best place to stay in Europe. The facility is elegant and the service couldn't be better. Located in the heart of Vienna the entire staff loves sharing this magnificent hotel with its guests. It's also very romantic! And of course, you must try the decadent Sacher torte!
- Steps from Vienna State Opera and Albertina
- Free WiFi in rooms and public areas
- Onsite dining
Located in Innere Stadt, Hotel Sacher Wien is next to popular attractions like Vienna State Opera and Albertina. This 5-star hotel has 149 rooms and welcomes guests with 2 restaurants, a full-service spa, and a 24-hour fitness center. It's in central Vienna and also a short walk from Austrian National Library and Spanish Riding School.
This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or 2 coffee shops/cafés. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.
Hotel Sacher Wien's 149 soundproofed rooms provide iPod docks, minibars, and free newspapers. Guests can expect free WiFi and TVs with satellite channels and DVD players. Beds sport pillow menus and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Free bottled water, safes, and phones are other standard amenities.
Guests staying at Hotel Sacher Wien enjoy access to a full-service spa, a 24-hour fitness center, and a sauna. Parking is EUR 37 per night (EUR 37 per night for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for EUR 55 per vehicle roundtrip. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, 4 meeting rooms, and conference space.
Reviews from Trip Advisor
94% of guests recommend this hotelTotal of 1741 reviews