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Hotel Sacher Wien

5.0 out of 5.0

Recent guest reviews

This was our first stay with the Hotel Sacher Vienna. It’s rare that after a stay of five nights that there isn’t something we noted that might have been different, or better. This stay the only thing we could think of, being Americans, we are used to our ‘devices’ and we looked for USB ports for charging without luck. When we mentioned it, we didn’t get past Laslov, one of the exceptional porters, who immediately provided us with an adaptor. Other highlights, with their association of Leading Hotels/Leaders Club, we were provided a wonderful upgrade which included a balcony. The weather was so nice we sat outside most days and wanted to try something local for a bottle of wine but a little nicer than on the room service list. I prefer talking to people (instead of calling) so we went to the bar and Christian made a wonderful selection, prepared the bottle and provided glasses. This made for a great way to end the day. The concierge services were equally helpful and professional; they called for our dinner reservation, made suggestions of where to go and when; everything went perfectly with their assistance. We dined in the hotel restaurant twice, we were very pleased with the wine selection, the food was exceptional and the service was impeccable. We had just come from the Sacher in Salzberg and noted how good the soufflé was; we were told, please just ask, so for our last night we did. Without question, they prepared our dessert to perfection. We have started to try to say at more heritage hotels for the style and comfort; we saw many of the chains and other smaller luxury hotels in Vienna, but we would highly recommend Sacher Vienna for your next stay in town; we cannot think of anything that they would not exceed your expectations.

The attention from staff is the best I have experienced anywhere in the world. They really seem to care about your every need. The rooms are very comfortable and well decorated. Breakfast caters for anything you could wish for and we enjoyed the Green Bar and a meal at the Rote Bar

Very nice and clean hotel, gorgeous location, great stuff, rooms in the old heavy “Habsburk” style, but lovely services. Everybody is smiling and fullfill anything you can think of. Its little bit of must - go for Sacher into Caffe in this building or stay here in hotel. Create the Vienna atmosphere. Never leave Vienna without kiss or coming for Sacher. Got its restaurant, Blue bar for coctails, spa....

My stay at Hotel Sacher was magical, everything I thought romantic Vienna should be. From the first day (lovely tea service in the Blue Bar) to my birthday (white roses with a personal card sent to my room and a birthday candle at breakfast), I felt like royalty. There was not one wish I had that was not met by the exceptional staff. It was an amazing experience. Thank you, Hotel Sacher.

Beautiful hotel. Great rooms. Exceptional Service! Serves the Breakfast of your dreams! Fantastic concierge. The will arrange almost anything for you. The staff is exceptionally polite. Perfect location to get around the city!!

This old world hotel is very well located in the heart of Vienna and has excellent staff from the front door to the restaurants and the bar. Where it struggles is in the room. Dreadful feather pillows that disappear from under your head overnight and leave you with a sore neck and those dreadful damn single doonas that end up on the floor in the middle of the night when you wake up freezing!! The restaurant menu is particular. Half a calf’s head, duck with licorice. It needs a few “normal” items for heathens like me. The breakfast is excellent and one of the better experiences in Vienna. Apart from that be very careful if you’re taking a train anywhere. And I mean extra careful. They work in teams of 2 and 3, are well dressed, have black hair and well trimmed beards and they will steal everything you have if they can. One asks you questions while the others scoop up your valuables and bugger off. And from us they did. I won’t ever be returning to Vienna that’s for sure. Lost passports, credit cards, phones etc. No security on the train or the platform and no one cares at all. Police are hopeless and I think this city is seriously dangerous.

We visited as my wife was keen to try the famous Sacher torte cake. Beautiful building, wonderful cake and liqueur coffee. It was quite expensive at €7 euros for. The cake and about the same for a liqueur coffee but it was worth it for a one off visit.

If you want luxurious old world service and surroundings, this is the place. Exquisite public rooms, large and luxurious suites, superb food and wine, but best of all this hotel has the finest service team in the City. Polite, knowledgeable, helpful, friendly. Made our stay a special one. One return here in a heartbeat. And, great location for walking, shopping, and site seeing.

We have stayed in many high end hotels in lots of different countries over the years, but the Sacher is one of the very, very best! Everything about it is simply impeccable. The classic decor of the restaurants and bar is beautiful, the rooms are very stylish and the staff is the best we have seen in any hotel ever. Within a day the door man greeted us by name, the concierge was super helpful in making reservations and the service in the restaurants was excellent. The food in the green and red restaurant was both great and as a really nice touch, there was a new batch of special Sacher cakes or chocolates waiting in our room every day. Absolutely perfect stay!!

I've been in Sacher Hotel with friends (New Eve's day) for a break, tasting a slice of their Sacher Torte with apple juice and a cup of espresso coffee. Everything it was excellent. Nothing to add.... Really. I suggest you!

Philharmonikerstrasse 4 Vienna Vienna

Hotel highlights

  • Steps from Vienna State Opera and Albertina
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Hotel Sacher Wien is adjacent to popular attractions such as Vienna State Opera and Albertina. This 5-star hotel has 149 rooms and welcomes guests with 2 restaurants, a full-service spa, and a 24-hour fitness center. It's in central Vienna and also a short walk from Austrian National Library and Spanish Riding School.


This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or 2 coffee shops/cafés. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.


Hotel Sacher Wien's 149 soundproofed rooms provide iPod docks, minibars, and free newspapers. Guests can expect free WiFi and TVs with satellite channels and DVD players. Beds sport pillow menus and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Free bottled water, safes, and phones are other standard amenities.

Property features

Guests staying at Hotel Sacher Wien enjoy access to a full-service spa, a 24-hour fitness center, and a sauna. Parking is EUR 37 per night (EUR 37 per night for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for EUR 55 per vehicle roundtrip. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, 4 meeting rooms, and conference space.

Reviews from Trip Advisor

Trip Advisor aggregated rating

94.0% of guests recommend this hotel

Total of 1889 reviews