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Recent guest reviews

Good old-fashioned hotel. Great location, friendly staff

They advertise parking, it was offsite quite a few blocks away.

This hotel has history. Love the hotel location, beautiful breakfast area. Highly recommend it in Vienna

everything, especially location. Food, location, staff is amazing

The location of the property is perfect, right next to St. Stephen's Cathedral. The staff is friendly and willing to help, though staff members do not seem to know certain basics like where to get coffee or lunch by the hotel. The room I checked into was dirty with stray hairs and dirt all around the bed and bathroom areas. The bathroom had an awful stench. When I reported it to the front desk, they sent someone up to check but were unable to fix the problem. They said it was something with the pipes. Finally the Wifi was inconsistent. When it did connect, it was very weak and took minutes to load a webpage. I would not recommend staying at this property.

Everything was great and it’s in a great location. One thing that we didn’t know and we missed the sign by the door regarding the travel iron not allowed to be used in room and we were not the only ones that missed the sign. I think the staff should maybe mention it at check because it was a problem.

Singerstrasse 3 Vienna Vienna

Hotel highlights

  • Steps from Stephansplatz and St. Stephen's Cathedral
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Rooftop terrace

Located in Innere Stadt, Hotel Royal is next to popular attractions like Haas Haus and St. Stephen's Cathedral. This 4-star hotel has 88 rooms and welcomes guests with 2 restaurants, free in-room WiFi, and a rooftop terrace.


Dining

Enjoy dining at Ristorante Firenze Enotec, one of 2 onsite restaurants. Savor a meal from the comfort of your room with room service.


Rooms

Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Sitting areas, minibars, and coffee makers are also available.


Property features

Guests of Hotel Royal enjoy a rooftop terrace, free WiFi in public areas, and a business center. If you drive, self parking is EUR 32 per day, or you can take advantage of the airport shuttle (available 24 hours) for EUR 48 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and luggage storage. Additional amenities include coffee/tea in a common area, free newspapers, and laundry facilities.

Room options

Standard Double Room Single Use

2 Twin Beds | Sleeps 1

Superior Room

2 Twin Beds | Sleeps 4

Standard Double Room

2 Twin Beds | Sleeps 3

Deluxe Room

2 Twin Beds | Sleeps 4

Guest reviews for Hotel Royal

Everyone (3) Family (2)
5
Family

Good old-fashioned hotel. Great location, friendly staff

By on Dec 18, 2022

Review comment responded on Dec 18, 2022

Dear Sammy,thank you for taking the time to give us your wonderful feedback and rating!Kindest regards

5
Friends

They advertise parking, it was offsite quite a few blocks away.

By on May 24, 2022

Review comment responded on Jun 13, 2022

Thank you for your feedback

5
Friends

This hotel has history. Love the hotel location, beautiful breakfast area. Highly recommend it in Vienna

By on Dec 5, 2019

Review comment responded on Dec 27, 2019

Thank you very much for your feedback. Our Kremslehner Hotels has a lot of nice history and we are glad that you recognise this.

4
Everyone

By on Oct 21, 2019

Review comment responded on Nov 1, 2019

Thanks for staying with us. We appreciate your feedback!

5
Family

everything, especially location. Food, location, staff is amazing

By , from Toronto on Sep 5, 2019

Review comment responded on Sep 6, 2019

Dear guest, thanks a lot for your feedback and your rating! Looking forward to see you again in our Hotel Royal we remain with kind regards

2
Everyone

The location of the property is perfect, right next to St. Stephen's Cathedral. The staff is friendly and willing to help, though staff members do not seem to know certain basics like where to get coffee or lunch by the hotel. The room I checked into was dirty with stray hairs and dirt all around the bed and bathroom areas. The bathroom had an awful stench. When I reported it to the front desk, they sent someone up to check but were unable to fix the problem. They said it was something with the pipes. Finally the Wifi was inconsistent. When it did connect, it was very weak and took minutes to load a webpage. I would not recommend staying at this property.

By on Jul 31, 2019

Review comment responded on Aug 8, 2019

Dear Guest, thank you very much for your feedback following your recent stay with us at the Hotel Royal. Be assured that we have already taken actions regarding the plumbing of your room. Our WiFI is with an city wide operator whom we have forwarded your feedback. Best regards your Hotel Royal Team

4

great location close to cafes and subway

Everyone

Everything was great and it’s in a great location. One thing that we didn’t know and we missed the sign by the door regarding the travel iron not allowed to be used in room and we were not the only ones that missed the sign. I think the staff should maybe mention it at check because it was a problem.

By , from New Jersey on Aug 27, 2018

Review comment responded on Aug 27, 2018

Dear Terry, thank you for your nice feedback- we are glad that you enjoyed your stay with us. Thank you also for the hint regarding the information about the iron. Sunny greetings your Hotel Royal team

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