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Hotel Royal

4.0 out of 5.0

Recent guest reviews

I have used several other hotels while in Vienna, this experience was as good that I think to keep using it as my home from home when visiting the city

We went Goldener Saal to hear Berliner Philharmonisches Orchester. It was wonderful experience for us.

Ideal location from which to see downtown Vienna. Great restaurant in the hotel, superbly helpful staff.

Great Location! Nice big room. Pillows are uncomfortable. Room and bethroom are clean. Staff are friendly and helpfull.

Hotel perfectly located in a middle of the city. Breakfast was excellent and hotel staff friendly and very helpful.

My daughter and I arrived at the hotel after our long overnight trip from New York. What a disappointment when we were shown our room. It was dingy, the carpeting looked dirty and the air conditioner did not work. We were then taken to the second room which looked no better, but when I opened one of the drawers to find decaying fruit and the belongings of someone else (apparently never cleaned out) it was time to ask for the Manager. We could not stay there! The Manager was new to the Hotel and was very accommodating and did upgrade our room to one that was adequate. There were no rugs so we were not concerned about that mold and mildew smell, however, the air conditioner did not work adequately and, since my daughter has asthma, that was a potential problem. There was mildew or mold on the shower curtains (no exhaust fans), my used tea cups were not removed for our stay, and the cleaning staff turned off the a/c during the day making it difficult to sleep until the room cooled off. Don't get the impression that we are over-picky, not the case. We were terribly disappointed and expected so much more.

This was a great weekend getaway! Awesome location, friendly reception staff, good breakfast! Would definitely go back!

very good, courteous staff and location couldn't be better

It was really centrally located, excellent and courteous staff. Breakfast was very good, quality and variety. Will definitely reccommend and return back

Absolutely loved the location. Right beside the subway stop and a stone's throw away from Stephansdom Cathedral. This hotel is right in the heart of Vienna. You can easily walk to all the major attractions and restaurants. We thoroughly enjoyed the all you could eat breakfast buffet that was included in our room charge. The room was a nice size, comfortable and clean. We would definitely stay again at this hotel when visiting beautiful Vienna.

My first stay at the Hotel Royal a year ago was excellent, and the standard stays high. This is a small hotel within 50 meters of the Stephansdom, and an easy 15 minute walk of the music venues and museums--also right beside a subway stop. The location is perfect for a visitor to Vienna's history. It's also right in the middle of the glitzy shopping pedestrian mall. The amenities are limited--look elsewhere for fancy decor and big rooms--but they include two excellent restaurants and a wonderfully helpful staff.

TV size is too small and it is not a flat panel type.

The hotel is located within a block from the cathedral dead in the center of Vienna. You can walk to anything and if you like night life and shopping it is the place to be. At the same time it was clean and quite with a nice breakfast. Room is spacious although a bit dated. Great for the money.

* Overall the hotel was decent. Think about it like a 3 star hotel at best in the US, but this is Europe. * Breakfast was good. * Great location. * The staff it's very friendly and helpful. * The business center is a "phone boot" with a computer and printer, but it did the trick when I wanted to print my tickets. * If you are a business traveler and the internet connection it's important for you, stay away from this hotel. The internet connection it's horrible and it has a lot of timeouts. You can send emails and see some webpages, but working remotely through VPN it's a big no no. * I didn't like the fact that I could not adjust the temperature in the room. Most of the time was to cold for me. The only option that you have is to increase the air flow and anything above level 2 its to noisy. I was able to warm up the room a little bit at level 5 (my guess the temperature was 70-71 degrees).

Location, right next to St. Stevens Church. The resturant at the top floor was very classy. For more info [@]

Next door to the Cathedral and a Metro stop. Can't find a better location. The complimentary breakfast was of good quality and offered fine selection. I had a top-floor room with an entire wall of large, angled-upward windows. Lots of light but little view. The room was sparsely but adequately furnished and clean. Only drawback is that your key is left at the front desk when going out and the staff isn't always diligent about asking for identification before handing back the key.

We recently returned from Vienna and stayed at the Hotel Royal. We were very pleased with the location of this hotel. The staff was very helpful except for one person and he was very disinterested in helping us with anything. He refused to help us telephone a taxi for pick up to the airport because he said it wasn't a company they associated with. Now we had found the taxi service recommmened by the airport when we arrived in Vienna and they acquired the taxi. Our taxi person was very helpful and full of information for the sights of Vienna. We asked if he would be willing to come and transport us to the airport on the departure date which he agreed to do. He left his card with us and when we tried to call, we needed assistance from the person at the front desk and he refused and was very rude about the fact that their hotel didn't contract with that taxi company. We wouldn't go back to this hotel again based on his rudeness. Otherwise the hotel and most of the staff were very helpful but it only takes one person to leave a bad impression.

Room options

Standard Single Room

Twin 1 | Sleeps 1

Superior Room

Twin 2 | Sleeps 4

Deluxe Room

Twin 2 | Sleeps 4

Guest reviews for Hotel Royal

Everyone (1) Couples (5) Business (3) Family (6) Other (2)
5

conveniently situated, fair prices, wonderfull sta

Everyone

I have used several other hotels while in Vienna, this experience was as good that I think to keep using it as my home from home when visiting the city

By , from Mexico city on Jan 2, 2017

3

family trip

Couples

We went Goldener Saal to hear Berliner Philharmonisches Orchester. It was wonderful experience for us.

By on Nov 22, 2015

5

perfect location

Couples

Ideal location from which to see downtown Vienna. Great restaurant in the hotel, superbly helpful staff.

By on Oct 14, 2015

5

very good

Couples

Great Location! Nice big room. Pillows are uncomfortable. Room and bethroom are clean. Staff are friendly and helpfull.

By on Sep 12, 2015

5

perfect location and frendly staff

Couples

Hotel perfectly located in a middle of the city. Breakfast was excellent and hotel staff friendly and very helpful.

By on Aug 20, 2015

2

3 strikes, your out!

Families

My daughter and I arrived at the hotel after our long overnight trip from New York. What a disappointment when we were shown our room. It was dingy, the carpeting looked dirty and the air conditioner did not work. We were then taken to the second room which looked no better, but when I opened one of the drawers to find decaying fruit and the belongings of someone else (apparently never cleaned out) it was time to ask for the Manager. We could not stay there! The Manager was new to the Hotel and was very accommodating and did upgrade our room to one that was adequate. There were no rugs so we were not concerned about that mold and mildew smell, however, the air conditioner did not work adequately and, since my daughter has asthma, that was a potential problem. There was mildew or mold on the shower curtains (no exhaust fans), my used tea cups were not removed for our stay, and the cleaning staff turned off the a/c during the day making it difficult to sleep until the room cooled off. Don't get the impression that we are over-picky, not the case. We were terribly disappointed and expected so much more.

By on Jul 26, 2015

4

awesome trip!

Families

This was a great weekend getaway! Awesome location, friendly reception staff, good breakfast! Would definitely go back!

By on Feb 9, 2015

4

convenient location

Families

very good, courteous staff and location couldn't be better

By on Jul 27, 2014

4

excellent location

Families

It was really centrally located, excellent and courteous staff. Breakfast was very good, quality and variety. Will definitely reccommend and return back

By on Jul 14, 2014

5

can't beat location

Families

Absolutely loved the location. Right beside the subway stop and a stone's throw away from Stephansdom Cathedral. This hotel is right in the heart of Vienna. You can easily walk to all the major attractions and restaurants. We thoroughly enjoyed the all you could eat breakfast buffet that was included in our room charge. The room was a nice size, comfortable and clean. We would definitely stay again at this hotel when visiting beautiful Vienna.

By on Jun 6, 2014