See all properties

Hotel Mercure Wien Westbahnhof

4.0 star property
Hotel with a restaurant, a short walk to Mariahilfer Street

Choose dates to view prices

Photo gallery for Hotel Mercure Wien Westbahnhof

Exterior
Bar (on property)
Superior Room, 2 Twin Beds | 1 bedroom, in-room safe, desk, iron/ironing board
Exterior
International cuisine

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Pet friendly
  • 24/7 front desk

Explore the area

View in a map
Felberstrasse 4, Vienna, Vienna, 1150
  • Place, Wiener Stadthalle
    ‪6 min walk‬
  • Place, Vienna Christmas Market
    ‪4 min drive‬
  • Place, Schönbrunn Palace
    ‪4 min drive‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪21 min drive‬

Room options

View all photos for Superior Room, 2 Twin Beds

1 bedroom, in-room safe, desk, iron/ironing board

Superior Room, 2 Twin Beds

7.8 out of 10
Good
(12 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | 1 bedroom, in-room safe, desk, iron/ironing board

Privilege, Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | 1 bedroom, in-room safe, desk, iron/ironing board

Twin Room, 2 Twin Beds

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

You may also like

Ad
Interior

Melia Vienna

Donaustadt
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 1,003 reviews
$169 nightly
The price is $190
Oct 26 - Oct 27
Total with taxes and fees
Melia Vienna

About the neighborhood

Vienna

Located in Rudolfsheim-Fünfhaus, Hotel Mercure Wien Westbahnhof is within a 5-minute walk of Mariahilfer Street and within 15 minutes of other popular attractions like Wiener Stadthalle. This 4-star hotel has 252 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Mariahilfer Street - 3 min walk - 0.2 miles
  • Wiener Stadthalle - 6 min walk - 0.4 miles
  • Vienna Christmas Market - 4 min drive - 1.6 miles
  • Schönbrunn Palace - 4 min drive - 1.8 miles
  • Vienna State Opera - 5 min drive - 2.0 miles

Getting around

  • Vienna (XWW-Vienna West Train Station) - 2 min walk
  • Vienna West U-Bahn - 3 min walk
  • Vienna International Airport (VIE) - 30 min drive

Restaurants

  • ‪Burger King - ‬5 min walk
  • ‪Schnellimbiss Europaplatz - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪IKEA Restaurant - ‬4 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Hotel Mercure Wien Westbahnhof

Hotel with a restaurant, a short walk to Mariahilfer Street
Hotel Mercure Wien Westbahnhof features free WiFi in public areas, meeting rooms, and conference space. Self parking is available for EUR 25 per day. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and luggage storage. Additional amenities include a 24-hour business center, express check-in, and express check-out.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Safes, phones, and desks are other standard amenities. Housekeeping is available on request.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Similar properties

Family Suite | Living area | 25-inch flat-screen TV with cable channels, TV
Hotel Westbahn
  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Parking available
8.2 out of 10, Very Good, 549 reviews
$66 nightly
The price is $74
Oct 26 - Oct 27
Total with taxes and fees
Hotel Westbahn

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (EUR 25 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Westside
  • Westside

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,799 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Vegetable garden

Accessibility

  • Elevator

More

  • 2 buildings
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1989
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per day
  • Dogs only

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Covered self parking fee: EUR 25 per day
  • Pet fee: EUR 15 per pet, per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Mercure Westbahnhof
Hotel Mercure Westbahnhof Wien
Hotel Mercure Wien
Hotel Mercure Wien Westbahnhof
Hotel Mercure Wien Westbahnhof Vienna
Mercure Wien Westbahnhof
Mercure Wien Westbahnhof Vienna
Wien Hotel Mercure
Wien Hotel Mercure Westbahnhof
Wien Westbahnhof Hotel Mercure
Mercure Hotel Vienna
Mercure Wien Westbahnhof
Hotel Mercure Wien Westbahnhof Hotel
Hotel Mercure Wien Westbahnhof Vienna
Hotel Mercure Wien Westbahnhof Hotel Vienna

Frequently asked questions

Is free cancellation available at Hotel Mercure Wien Westbahnhof?

Hotel Mercure Wien Westbahnhof offers free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Mercure Wien Westbahnhof?

As of Oct 25, 2025, prices found for a 1-night stay for 2 adults at Hotel Mercure Wien Westbahnhof on Nov 9, 2025 start from $74.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Hotel Mercure Wien Westbahnhof?

This hotel is situated in Rudolfsheim-Fünfhaus within a 10-minute walk of Mariahilfer Street and Wiener Stadthalle. You'll also find Schönbrunn Palace and Vienna Christmas Market within a short drive.

Is there parking available at Hotel Mercure Wien Westbahnhof?

Yes, secured parking is offered for EUR 25 per day.

Does Hotel Mercure Wien Westbahnhof include a casino?

No, Hotel Mercure Wien Westbahnhof doesn't have a casino.

Is there an indoor pool at Hotel Mercure Wien Westbahnhof?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Mercure Wien Westbahnhof?

Couples staying at this hotel will appreciate amenities like a bar plus some guestrooms include minibars with free items and free Internet access.

Are there hot tubs at Hotel Mercure Wien Westbahnhof?

No, this hotel doesn't have a spa tub.

Does Hotel Mercure Wien Westbahnhof have a restaurant that serves breakfast?

Yes, Hotel Mercure Wien Westbahnhof serves buffet breakfast for a surcharge each morning at Westside.

Will Hotel Mercure Wien Westbahnhof allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hotel Mercure Wien Westbahnhof for a fee of EUR 15 per pet, per day.

Does Hotel Mercure Wien Westbahnhof have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Mercure Wien Westbahnhof?

The closest major airport to Hotel Mercure Wien Westbahnhof is Vienna International Airport (VIE), which is 14.3 mi away (30 minutes by car).

Are there rooms with balconies that I can book at Hotel Mercure Wien Westbahnhof?

No, there aren't any guestrooms with balconies at Hotel Mercure Wien Westbahnhof.

Reviews

Hotel Mercure Wien Westbahnhof Reviews

7.8

Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 226 out of 904 reviews
Rating 8 - Good. 428 out of 904 reviews
Rating 6 - Okay. 181 out of 904 reviews
Rating 4 - Poor. 47 out of 904 reviews
Rating 2 - Terrible. 22 out of 904 reviews

Reviews

8/10 Good

Claire

Traveled with group
Liked: Cleanliness
Stayed 3 nights in Jun 2025

2/10 Terrible

Justin

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked to stay at the Hotel Mercure Wien Westbahnhof. This is rated 4 stars on most sites. I have stayed at many Mercures in the past and have had lovely stays. When booking this we had to pay extra to have A/C, fridge (needed to put medication in) and a safe. These are called Superior rooms. In Vienna, in summer, you need AC. These rooms are NOT superior and very small and the furniture is dated. When booking, I asked twice to have a walk-in shower due to my disability and was told they would help. I also explained at reception when we arrived they just did not care, and they refused. The shower was not safe and became very slippy. I was unable to use it after the first time. My request to have a walk in the shower due to a disability was ignored. The AC would stop during the night and the room would become very hot. The bed itself was a double. The mattress was very firm & hard and uncomfortable to sleep on. The curtains did not close properly, and they did not block out the light. The walls had a terrible paint job and the carpet had holes in. I asked for a quiet floor, but the room was next to the lift and was very noisy at nighttime. The door had a spy hole with no cover, so light came through at night. They advertise a mini-bar on the booking and website, but there is none. Not ever bottled water in the rooms. This is NOT a 4-star hotel and the rooms they sell has Superior are NOT. This hotel is also NOT disabled-friendly and will ignore all special requests.
Unable to use shower, Becomes very slippy, you cant stand under it unless your very short.
Holes in carpet in Superior room.
Awful curtains, They let light through.
Rooms run down, Bad paint job.
Stayed 5 nights in Jun 2025

8/10 Good

Adi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the perfect location for our stay in Vienna!
Stayed 5 nights in Jun 2025

6/10 Okay

Rebekah

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Elliot

Traveled with group
Liked: Cleanliness
Very simple stay - wasn’t made clear that we would be in the basic rooms on Expedia’s site. This isn’t the hotel’s fault. Very clean and great breakfast. Shame that the bar area closed quite early so were unable to get a hot drink after 11pm.
Stayed 2 nights in May 2025

4/10 Poor

Roderick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Naresh

Liked: Cleanliness, staff & service, amenities
Hotel was goid at ground level but rooms are small. Eventhough I had opted for an upgrade room was smaller than the regular rooms at other hotels. Area is not great although public transport is good. I dodnt feel generally comfortable in this area as I experienced staring locals in this neighborhood.
Stayed 2 nights in Apr 2025

2/10 Terrible

Ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff are weak in English, bad Breakfast, old furniture
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

YILMAZ RAGIP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Emily

Stayed 2 nights in Mar 2025

8/10 Good

Ann Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Liked everything about the property with the exception of the length of time it took for someone to man the bar
Stayed 4 nights in Feb 2025

6/10 Okay

Graham

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Just come back staying in this hotel, you get what you pay for tbh. It’s so great for tube, train and tram and main reason I choose it. Staff are great, clean & for a city break ideal. There are some draw backs, the lift motor you can hear in my room, I asked to move to a room at the edge of hotel and this really helped walls are quiet thin so at times can be noisy. I had a superior room and had to unplug lamps as nowhere to charge phones etc so more plug sockets are needed. Room needs updating but ok beds are comfy. We didn’t have breakfast felt 24 euros way to high as you can go into centre and get cheaper breakfast. So all in all great hotel with a few draw backs but every hotel has some issues with some people. Hop this helps.
Stayed 6 nights in Dec 2024

8/10 Good

Miriam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, great transport links to all attractions. Hotel was pleasant with helpful staff. We would happily stay here again for a short weekend break.
Stayed 4 nights in Nov 2024

10/10 Excellent

Adedoyin

Stayed 2 nights in Sep 2024

10/10 Excellent

Rhoda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Stayed 2 nights in Aug 2024

10/10 Excellent

Natan

Stayed 1 night in Jul 2024

8/10 Good

David, farnborough

Liked: Cleanliness
Check in was a nightmare. Only one person on duty who looked fairly junior and only had one speed even with several parties waiting. Property could do with a good lick of paint and general refurbishment. It looked and felt very dated.
Stayed 1 night in Jun 2024

6/10 Okay

Kevin

Liked: Cleanliness, staff & service
Bathroom was tiny and cramped. No in room coffee making facilities. Beds very small.
Stayed 2 nights in May 2024

10/10 Excellent

Claudia

Liked: Staff & service
Disliked: Property conditions & facilities
Great location
Stayed 2 nights in May 2024

10/10 Excellent

Zahra

Stayed 5 nights in May 2024

8/10 Good

Rosanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No bottled water no coffee and tea no fridge
Stayed 2 nights in Apr 2024

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
Great place to stay close to the train station.
Stayed 2 nights in Apr 2024

4/10 Poor

Francois

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room are to small, no plug available, and very noisy, bed is for a child,
Stayed 1 night in Mar 2024

8/10 Good

Lesley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Great value for money. Only downside is that room needed airing on arrival as smelt of smoke.
Stayed 2 nights in Feb 2024

Hotels

Grand Hotel Wien
Hotels with Kitchenettes in Spokane
Hilton Vienna Park
Boutique Hotel Am Stephansplatz
Gaylord Opryland Resort & Convention Center
Hotel Am Konzerthaus - MGallery Collection
Cheap Hotels in Richmond
Miiro Palais Rudolf NEW OPENING
Zoku Vienna
Das Tigra Hotel
Hotels in South Central
Appartement-Hotel an der Riemergasse
Grand Hyatt Tampa Bay
Le Méridien Wien
Jimmy's Apartments Lory
Hotel Capricorno

Flights

Flights from Gainesville to Seattle
Flights from Washington to Naples
Flights from Rochester to Providence
Flights from Dallas to Denver
Flights from Richmond to Toronto
Flights from San Antonio to Raleigh
Flights from Chicago to London
Flights from Bowling Green to Destin
Flights from Chicago to Tri-Cities
Flights from Albany to Biloxi
British Airways
Flights from Colorado Springs to Joplin

Cars

Car rentals in Beckley
Car rentals in Billings