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Hotel Kaiserhof Wien

4.0 star property
Eco-certified hotel with a full-service spa and a fitness center
VIP Access

Choose dates to view prices

Photo gallery for Hotel Kaiserhof Wien

Interior entrance
Front of property
Superior Room | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds
Sauna, steam room
Restaurant

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Room service
  • Housekeeping
  • Pet friendly
  • Gym

Explore the area

Map
Frankenberggasse 10, Vienna, Vienna, 1040
  • Naschmarkt
    ‪5 min walk‬
  • Vienna State Opera
    ‪9 min walk‬
  • Belvedere
    ‪10 min walk‬
  • Vienna (VIE-Vienna Intl.)
    ‪17 min drive‬
VIP Access
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Room options

View all photos for Classic Double Room

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Classic Double Room

9.6 out of 10
Exceptional
(19 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Classic Double or Twin Room (with extra bed)

Classic Double or Twin Room (with extra bed) | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Classic Double or Twin Room (with extra bed)

9.8 out of 10
Exceptional
(8 reviews)
  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Business Room

Business Room | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Business Room

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Superior Room | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Superior Room

10.0 out of 10
Exceptional
(6 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite

Suite | Living area

Suite

  • 484 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Vienna

Located in Wieden, Hotel Kaiserhof Wien is adjacent to Vienna University of Technology and within a 5-minute walk of other popular sights like St. Charles Church. This 74-room, 4-star hotel has conveniences like a full-service spa, free in-room WiFi, and a gym.

What's nearby

  • Naschmarkt - 5 min walk - 0.3 miles
  • Vienna State Opera - 9 min walk - 0.5 miles
  • Belvedere - 10 min walk - 0.5 miles
  • Hofburg Imperial Palace - 11 min walk - 0.6 miles
  • St. Stephen's Cathedral - 19 min walk - 1.0 mile

Getting around

  • Resselgasse Station - 3 min walk
  • Quartier Belvedere (Arsenalstraße) Station - 4 min drive
  • Vienna International Airport (VIE) - 28 min drive

Restaurants

  • ‪Kaffeefabrik - ‬4 min walk
  • ‪Matcha Komachi - ‬4 min walk
  • ‪Pizzeria Riva Favorita - ‬3 min walk
  • ‪Fein Essen - ‬2 min walk
  • ‪Blueorange Coffee & Bagel - ‬4 min walk

About this property

Hotel Kaiserhof Wien

Eco-certified hotel with a full-service spa and a fitness center
Renovated in 2016, Hotel Kaiserhof Wien offers a full-service spa, a gym, and a sauna. If you drive, self parking is EUR 26 per night, or you can take advantage of the airport shuttle (available 24 hours) for EUR 55 per vehicle roundtrip. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include free WiFi in public areas, meeting rooms, and a business center.
Guests can expect to find free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with Egyptian cotton sheets and pillow menus ensure a restful night. Minibars, coffee makers, and free newspapers are also available.
Recreational amenities at the hotel include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Hungarian, Italian, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 26 per night); reservations required
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 26 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 29 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1896
  • Fireplace in lobby
  • Renovated entire property - February 2016
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per night
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 29 per person
  • Airport shuttle fee: EUR 55 per vehicle (roundtrip, maximum occupancy 3)
  • Airport shuttle fee per child: EUR 55
  • Self parking fee: EUR 26 per night
  • Nearby parking fee: EUR 26 per night (984 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers limited parking, along with offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Premier Kaiserhof Wien Hotel Vienna
Premier Kaiserhof Wien Hotel
Premier Kaiserhof Wien Vienna
HOTEL KAISERHOF WIEN
Best Western Premier Kaiserhof Wien
HOTEL KAISERHOF WIEN Vienna
KAISERHOF WIEN Vienna
KAISERHOF WIEN
Premier Kaiserhof Wien
HOTEL KAISERHOF WIEN Hotel
HOTEL KAISERHOF WIEN Vienna
HOTEL KAISERHOF WIEN Hotel Vienna

Frequently asked questions

Is free cancellation available at Hotel Kaiserhof Wien?

Hotel Kaiserhof Wien offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

What is there to do close to Hotel Kaiserhof Wien?

This hotel is situated in Wieden within a 10-minute walk of Vienna State Opera and Naschmarkt. You'll also find Belvedere and Mariahilfer Street less than a mile away.

Is parking available on site at Hotel Kaiserhof Wien?

Yes, parking is offered for EUR 26 per night.

Is there a spa at Hotel Kaiserhof Wien?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Hotel Kaiserhof Wien include a casino at the property?

No, Hotel Kaiserhof Wien doesn't have a casino.

Will I find an indoor pool at Hotel Kaiserhof Wien?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Kaiserhof Wien?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a minibar, and free Internet access.

Does Hotel Kaiserhof Wien have a hot tub?

No, but this hotel does have a steam room.

Does Hotel Kaiserhof Wien have a restaurant with a breakfast menu?

Yes, Hotel Kaiserhof Wien serves buffet breakfast each morning for a surcharge from its cafe.

Will Hotel Kaiserhof Wien allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hotel Kaiserhof Wien for a fee of EUR 15 per pet, per night. The property also provides food and water bowls.

Does Hotel Kaiserhof Wien have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Hotel Kaiserhof Wien?

The closest major airport to Hotel Kaiserhof Wien is Vienna International Airport (VIE), which is 12.5 mi away (28 minutes by car).

Are there rooms with balconies that I can book at Hotel Kaiserhof Wien?

No, you won't find guestrooms with balconies at Hotel Kaiserhof Wien.

Hotel Kaiserhof Wien Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 844 out of 1002 reviews
Rating 8 - Good. 134 out of 1002 reviews
Rating 6 - Okay. 15 out of 1002 reviews
Rating 4 - Poor. 7 out of 1002 reviews
Rating 2 - Terrible. 2 out of 1002 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Liked: Cleanliness, property conditions & facilities
Nice place to stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Daphne Bondal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a very convenient location. We managed to get to all the atrractions that we wanted to visit in less than 30 mins. There was a nearby tram station n subway station within walking distance. The breakfast buffet was wonderful and we came almost every morning of our 1 week stay. The housekeeping staff did a wonderful job with tidying the rooms and reception staff would always greet you when you pass by. Some downsides are the toothbrush was hard and you have to request for slippers and toothbrush separately as they are not provided upon check in. Overall, it was a great stay. I definitely recommend this hotel if you want to save on your transporation time.
Stayed 6 nights in Mar 2025

10/10 Excellent

Artak

Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautful in side and felt perfect for a stay in Vienna. The breeakfast was lovely and the waiting staff were brilliant. Really made you feellooked after. The selection was brilliant and food was of a high standard. I really recommend this hotel. On the last day we had to leave before breakfast started so on request they laid on an early breakfast of smoked salmon meat and cheeses...lovely touch.
Stayed 5 nights in Mar 2025

6/10 Okay

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service and cleanliness! Great breakfast too!
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

fotini

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean , friendly staff and amazing breakfast
Stayed 2 nights in Mar 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Why stay at a large corporate hotel change when all the beauty and charm of Vienna awaits you at the Kaiserhof! It has every amenity and a history spanning more than 225 years! You will love its full breakfast buffet and is convenient location. I couldn't recommend a hotel more highly!!
Stayed 1 night in Mar 2025

10/10 Excellent

Arsen

Stayed 2 nights in Jan 2025

10/10 Excellent

Nancy G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s a Gem!

This hotel is a gem in the center of Vienna! Location is great- service, atmosphere, breakfast is amazing! They even have an umbrella in the room in case you need it for your stay! We were going to have to buy one, but this was great! Just one comment that you should know- showers come with a wonderful tub- but it’s VERY high and for some- may be difficult to get into the shower / tub combo! You may ask if there are other rooms with different shower styles! Other than that, PERFECT! Book it!
Stayed 3 nights in Mar 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Very nice hotel with good breakfast options! Front desk staff were great!
Stayed 2 nights in Feb 2025

10/10 Excellent

Diana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable and the room was quiet. The staff were friendly and helpful.
Stayed 5 nights in Mar 2025

10/10 Excellent

Qin

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an elegant hotel, evoking memories from old movies of Vienna. The staff were professional, polite, and very helpful. Convenient location, easy to get to historical center. Opera house is only a few minutes away. We enjoyed our stay very much.
Stayed 5 nights in Mar 2025

10/10 Excellent

Bahram

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was professional. Thank you.
Stayed 4 nights in Mar 2025

8/10 Good

Boryana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this was my third visit and before i always had breakfast included but not this time- i was disappointed
Stayed 1 night in Jan 2025

10/10 Excellent

George

Traveled with partner
Liked: Amenities
mazing. Highly recommend
Stayed 2 nights in Mar 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 3 nights in Feb 2025

8/10 Good

mark

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient. Bar host was exceptional. Reception lady a bit brusque.
Stayed 1 night in Feb 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, very clean hotel. Made to feel very welcome.
Stayed 3 nights in Feb 2025

10/10 Excellent

Artak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, excellent hotel
Stayed 3 nights in Feb 2025

8/10 Good

Jennil, Sarnia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the city center
Stayed 2 nights in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and peacful.
Stayed 1 night in Jan 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

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