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Recent guest reviews

The breakfast buffet here is superb. Everything was wonderful. Our room was immaculate and clean. The front staff is very helpful with suggestions and advice about Vienna. A first rate experience. The hotel is also very well located near a U-bahn stop which makes accessing the city very easy. Or you can walk to the attractions from the hotel. I highly recommend Hotel Kasiserhof Wien and would stay there agin.

Great staff and amenities. Excellent location just south of the ring. Parking options are available. Highly recommended.

We had a wonderful stay at the Kaiserhof, and it's the best experience we have had while vacationing in Europe. We are looking forward to returning soon. The rooms are very clean and comfortable, the breakfast is superb (very impressed with the quality and variety of options, and everything was delicious), and the staff is very friendly. The hotel's location is very safe and perfect for sightseeing in Vienna, or catching trains at Hauptbahnhof for day trips to other cities.

Warm and welcoming, convenient to most everything. Have stayed at this hotel twice (just got home yesterday) and would not hesitate to return in the future. Breakfast buffet has more than ample choices for American tastes, staff is friendly and always helpful.

Room was clean, bathroom was clean, staff were very friendly and accommodating. The breakfast was excellent.

I travel a lot for work, typically once every 1-2 months for the last 10 years. Stayed at Best Western Premier Kaiserhof Wien twice - in 2010 and 2016. I can definitely say that this hotel is in my top 5, maybe even higher. Everything was great about the stay - the room was clean and comfortable, hotel staff friendly and helpful, the breakfast is great, the location is convenient with 5 min walk to the Opera house, housekeeping was top notch . Plus small extra things that make a guest happy - umbrellas (it often rains in Vienna in winter), coffee/tea in the room, welcome coupon for a free drink at the bar, other things... Definitely my top choice when traveling to Vienna. Thanks to the management for running such a nice business.

Excelente atención, personal amable y altamente calificado!

Frankenberggasse 10 Vienna Vienna

Hotel highlights

  • Walking distance to Secession Building and Naschmarkt
  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Bar/lounge

Located in Wieden, HOTEL KAISERHOF WIEN is adjacent to Vienna University of Technology and within a 5-minute walk of other popular sights like St. Charle's Church. This 74-room, 4-star hotel has free breakfast along with conveniences like free in-room WiFi and a fitness center.


Free continental breakfast is served each morning from 6:30 AM to 10:30 AM. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café.


All of HOTEL KAISERHOF WIEN's 74 soundproofed rooms provide iPod docks, minibars, and coffee makers. Guests can expect 32-inch flat-screen TVs with digital channels, along with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and free toiletries. Free newspapers, free bottled water, and safes are other standard amenities.

Property features

Guests staying at HOTEL KAISERHOF WIEN enjoy a fitness center, a sauna, and free WiFi in public areas. Valet parking is EUR 21.5 per day if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for EUR 45 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. Additional amenities include a business center, coffee/tea in a common area, and a computer station.

Room options

Single Room

1 Twin Bed | Sleeps 1

Classic Double or Twin Room (with extra bed)

2 Twin Beds and 1 Twin Sofa Bed | Sleeps 3

Superior Room

1 Double Bed | Sleeps 2

Room, Allergy Friendly

2 Twin Beds | Sleeps 2

Guest reviews for HOTEL KAISERHOF WIEN

Everyone (9) Couples (1)

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