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Hotel Kaiserhof Wien

4.0 star property
VIP Access

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Photo gallery for Hotel Kaiserhof Wien

Front of property
A hotel room with a large bed, a wooden bench, a desk, and a chair.
Bar (on property)
Lobby sitting area
Daily buffet breakfast for a fee

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Frankenberggasse 10, Vienna, Vienna, 1040
  • Place, Vienna University of Technology
    ‪2 min walk‬
  • Place, Naschmarkt
    ‪5 min walk‬
  • Place, Vienna State Opera
    ‪8 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Kaiserhof Superior Room

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Kaiserhof Superior Room

  • Sleeps 2
  • Free WiFi

View all photos for Classic Double Room

A hotel room with a large bed, two bedside tables, a chair, and a patterned carpet.

Classic Double Room

9.6 out of 10
Exceptional
(27 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

View all photos for Classic Double or Twin Room (with extra bed)

Classic Double or Twin Room (with extra bed) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Classic Double or Twin Room (with extra bed)

10.0 out of 10
Exceptional
(11 reviews)
  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Business Room

Business Room | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Business Room

10.0 out of 10
Exceptional
(4 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room

A neatly made bed with pillows, a bedside table with a lamp, and a bench at the foot of the bed.

Superior Room

10.0 out of 10
Exceptional
(11 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Suite

A hotel room with a large bed, two armchairs, a small table with a vase of flowers, a painting on the wall, and a lamp on the side table.

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 398 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite

Suite | Living area

Suite

  • 484 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Kaiserhof Business Room 2 Single bed

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Kaiserhof Business Room 2 Single bed

  • Sleeps 2
  • Free WiFi

View all photos for Kaiserhof Classic Room 2 Single bed

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Kaiserhof Classic Room 2 Single bed

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Vienna

Located in Wieden, Hotel Kaiserhof Wien is adjacent to Vienna University of Technology and within a 5-minute walk of other popular sights like St. Charles Church. This 74-room, 4-star hotel has conveniences like a full-service spa, free in-room WiFi, and a gym.

What's nearby

  • Karlsplatz - 2 min walk - 0.1 miles
  • Vienna University of Technology - 2 min walk - 0.1 miles
  • St. Charles Church - 2 min walk - 0.1 miles
  • Naschmarkt - 5 min walk - 0.3 miles
  • Vienna State Opera - 8 min walk - 0.4 miles

Getting around

  • Resselgasse Station - 3 min walk
  • Quartier Belvedere (Arsenalstraße) Station - 4 min drive
  • Vienna International Airport (VIE) - 35 min drive

Restaurants

  • ‪Café-Restaurant Resselpark - ‬5 min walk
  • ‪Knockbox - ‬4 min walk
  • ‪Mani Im Vierten - ‬4 min walk
  • ‪Matcha Komachi - ‬4 min walk
  • ‪El Burro - ‬4 min walk

About this property

Hotel Kaiserhof Wien

Guests staying at Hotel Kaiserhof Wien enjoy access to a full-service spa, a gym, and a sauna. If you drive, self parking is EUR 26 per night, or you can take advantage of the airport shuttle (available 24 hours) for EUR 75 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include free WiFi in public areas, meeting rooms, and a business center.
Guests can expect to find free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with Egyptian cotton sheets and pillow menus ensure a restful night. Minibars, coffee makers, and free newspapers are also available.
Recreational amenities at the hotel include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 26 per night); reservations required
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 26 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Steam room

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1896
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per night
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 30 per person
  • Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: EUR 75
  • Self parking fee: EUR 26 per night
  • Nearby parking fee: EUR 26 per night (984 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers limited parking, along with offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Premier Kaiserhof Wien Hotel Vienna
Premier Kaiserhof Wien Hotel
Premier Kaiserhof Wien Vienna
HOTEL KAISERHOF WIEN
Best Western Premier Kaiserhof Wien
HOTEL KAISERHOF WIEN Vienna
KAISERHOF WIEN Vienna
KAISERHOF WIEN
Premier Kaiserhof Wien
HOTEL KAISERHOF WIEN Hotel
HOTEL KAISERHOF WIEN Vienna
HOTEL KAISERHOF WIEN Hotel Vienna

Frequently asked questions

Is free cancellation available at Hotel Kaiserhof Wien?

Hotel Kaiserhof Wien offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Kaiserhof Wien?

As of Jul 6, 2026, prices found for a 1-night stay for 2 adults at Hotel Kaiserhof Wien on Jul 26, 2026 start from $198, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Hotel Kaiserhof Wien?

This hotel is situated in Wieden within a 10-minute walk of Vienna State Opera and Naschmarkt. You'll also find Belvedere and Mariahilfer Street less than a mile away.

Is there parking available at Hotel Kaiserhof Wien?

Yes, parking is offered for EUR 26 per night.

Is there a spa at Hotel Kaiserhof Wien?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Hotel Kaiserhof Wien include a casino at the property?

No, Hotel Kaiserhof Wien doesn't have a casino.

Will I find an indoor pool at Hotel Kaiserhof Wien?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Kaiserhof Wien?

Amenities that appeal to couples at this hotel include premium bedding, a minibar, and free wired internet.

Does Hotel Kaiserhof Wien have a hot tub?

No, but this hotel does have a sauna.

Does Hotel Kaiserhof Wien have a restaurant with a breakfast menu?

Yes, Hotel Kaiserhof Wien serves buffet breakfast each morning for a surcharge from its cafe.

Will Hotel Kaiserhof Wien allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hotel Kaiserhof Wien for a fee of EUR 15 per pet, per night. The property also provides food and water bowls.

Does Hotel Kaiserhof Wien have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Hotel Kaiserhof Wien?

The closest major airport to Hotel Kaiserhof Wien is Vienna International Airport (VIE), which is 12.5 mi away (35 minutes by car).

Are there rooms with balconies at Hotel Kaiserhof Wien?

No, there aren't any guestrooms at Hotel Kaiserhof Wien that offer a balcony.

Hotel Kaiserhof Wien Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 853 out of 1002 reviews
Rating 8 - Good. 117 out of 1002 reviews
Rating 6 - Okay. 20 out of 1002 reviews
Rating 4 - Poor. 8 out of 1002 reviews
Rating 2 - Terrible. 4 out of 1002 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ziying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, great location, cozy and relaxed environment, good continental breakfast. The sauna and fitness room is also a plus. Will stay there again next time.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Dom

Staff warm friendly knowledgeable of local attractions and events. Spacious Room was excellent in all categories Buffet breakfast had a wide variety of selections
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and beautiful location. Great for walking. The breakfast was wonderful.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful hotel in an excellent location with charming, helpful staff. Very comfortable room. Excellent decor and beautifully cared-for. Lovely breakfast and excellent bar. First class accommodation throughout.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, friendly staff, great breakfast, wonderful room
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

GAYNOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fourth visit to the Kaiserhof and it didnt dissapoint. Excellent hotel, amazing staff and the breakfast is superb. I would recommend this hotel with no hesitation. It is exceptional in every way.
Stayed 10 nights in Dec 2025
Verified

10/10 Excellent

Priyankar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best properties we stayed at, they upgraded us to their suite, which was out of this world. It was spacious, multi level, had an amazing bath tub. The staff at the front desk were always very helpful.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice, classic hotel in a central part of Vienna.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Mitsuru

Liked: Cleanliness, property conditions & facilities
Very good services and great hospitality
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

yuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very convenient location, friendly staff, clean room and wide variety of Austrian cousine for breakfast.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Meredith

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful personalized service, spacious rooms and a breakfast buffet with endless selection. Great location too! We wouldn't hesitate to stay here again
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A most enjoyable and comfortable stay. It is abundantly clear that the staff take pride in providing a very high standard of service. They are attentive and personable. The breakfast is excellent. Highly recommend.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Edith Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great. The gym was also a great plus.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Oustanding breakfast. Easy walking distance to all sites.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. A bit of a walk to Inner Stadt but worth the walk due to such a nice hotel. Great staff and nice bar
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Maryllis

Liked: Cleanliness, amenities, property conditions & facilities
Courteous and helpful staff. Great location. Great breakfast. Would definitely stay here again.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing!! Excellent service, spectacular rooms, great amenities,
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Raymond James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Srikanth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an absolutely fantastic stay
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, property conditions & facilities
Nice place to stay.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Benjamin

Everything was very clean and staff very kind and helpful
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed and terrific breakfast
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Jeffrey A

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central hotel - very easy walks to the city sites. The staff was excellent - front desk recommended great restaurants within easy walking distance. Room was well appointed and comfortable.
Stayed 3 nights in Oct 2025