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Hotel Kaiserhof Wien

4.0 star property
Hotel with a full-service spa, steps from Vienna University of Technology
VIP Access

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Photo gallery for Hotel Kaiserhof Wien

Interior entrance
Restaurant
Front of property
Superior Room | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Sauna, steam room

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Room service
  • Housekeeping
  • Pet friendly
  • Gym

Explore the area

View in a map
Frankenberggasse 10, Vienna, Vienna, 1040
  • Place, St. Charles Church
    ‪3 min walk‬
  • Place, Naschmarkt
    ‪5 min walk‬
  • Place, Vienna State Opera
    ‪9 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪16 min drive‬
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Room options

View all photos for Kaiserhof Superior Room

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Kaiserhof Superior Room

  • Sleeps 2

View all photos for Classic Double Room

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Classic Double Room

9.6 out of 10
Exceptional
(23 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Classic Double or Twin Room (with extra bed)

Classic Double or Twin Room (with extra bed) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Classic Double or Twin Room (with extra bed)

9.8 out of 10
Exceptional
(9 reviews)
  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Business Room

Business Room | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Business Room

10.0 out of 10
Exceptional
(4 reviews)
  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Superior Room | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Superior Room

10.0 out of 10
Exceptional
(9 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite

Suite | Living area

Suite

  • 484 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Kaiserhof Business Room 2 Single bed

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Kaiserhof Business Room 2 Single bed

  • Sleeps 2

View all photos for Kaiserhof Classic Room 2 Single bed

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Kaiserhof Classic Room 2 Single bed

  • Sleeps 2

Kaiserhof Business Room

  • Sleeps 2

Kaiserhof Classic Room

  • Sleeps 2

View all photos for Kaiserhof Classic Room with Extra Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Kaiserhof Classic Room with Extra Bed

  • Sleeps 3

View all photos for Suite

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Suite

  • Sleeps 2

View all photos for Kaiserhof Junior Suite

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Kaiserhof Junior Suite

  • Sleeps 2

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Exterior

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About the neighborhood

Vienna

Located in Wieden, Hotel Kaiserhof Wien is adjacent to Vienna University of Technology and within a 5-minute walk of other popular sights like St. Charles Church. This 74-room, 4-star hotel has conveniences like a full-service spa, free in-room WiFi, and a gym.

What's nearby

  • Karlsplatz - 3 min walk - 0.2 miles
  • St. Charles Church - 3 min walk - 0.2 miles
  • Naschmarkt - 5 min walk - 0.3 miles
  • Vienna State Opera - 9 min walk - 0.5 miles
  • Belvedere - 10 min walk - 0.5 miles

Getting around

  • Resselgasse Station - 3 min walk
  • Quartier Belvedere (Arsenalstraße) Station - 4 min drive
  • Vienna International Airport (VIE) - 28 min drive

Restaurants

  • ‪No Panic Coffee - ‬2 min walk
  • ‪Santos Wieden | Mexican Grill & Bar - ‬4 min walk
  • ‪Asia Pavillon - ‬3 min walk
  • ‪Ying's Kitchen - ‬3 min walk
  • ‪Kaffeefabrik - ‬4 min walk

About this property

Hotel Kaiserhof Wien

Hotel with a full-service spa, steps from Vienna University of Technology
Renovated in 2016, Hotel Kaiserhof Wien offers a full-service spa, a gym, and a sauna. If you drive, self parking is EUR 26 per night, or you can take advantage of the airport shuttle (available 24 hours) for EUR 75 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include free WiFi in public areas, meeting rooms, and a business center.
Guests can expect to find free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with Egyptian cotton sheets and pillow menus ensure a restful night. Minibars, coffee makers, and free newspapers are also available.
Recreational amenities at the hotel include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 26 per night); reservations required
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 26 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1896
  • Fireplace in lobby
  • Renovated entire property - February 2016
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per night
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 30 per person
  • Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: EUR 75
  • Self parking fee: EUR 26 per night
  • Nearby parking fee: EUR 26 per night (984 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers limited parking, along with offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Premier Kaiserhof Wien Hotel Vienna
Premier Kaiserhof Wien Hotel
Premier Kaiserhof Wien Vienna
HOTEL KAISERHOF WIEN
Best Western Premier Kaiserhof Wien
HOTEL KAISERHOF WIEN Vienna
KAISERHOF WIEN Vienna
KAISERHOF WIEN
Premier Kaiserhof Wien
HOTEL KAISERHOF WIEN Hotel
HOTEL KAISERHOF WIEN Vienna
HOTEL KAISERHOF WIEN Hotel Vienna

Frequently asked questions

Is free cancellation available at Hotel Kaiserhof Wien?

Hotel Kaiserhof Wien offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

What is there to do close to Hotel Kaiserhof Wien?

This hotel is situated in Wieden within a 10-minute walk of Naschmarkt and Vienna State Opera. You'll also find Belvedere and Mariahilfer Street less than a mile away.

Will I be able to park at Hotel Kaiserhof Wien?

Yes, parking is offered for EUR 26 per night.

Is there a spa at Hotel Kaiserhof Wien?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Hotel Kaiserhof Wien include a casino at the property?

No, Hotel Kaiserhof Wien doesn't have a casino.

Will I find an indoor pool at Hotel Kaiserhof Wien?

No, there is no indoor pool at this hotel.

Is Hotel Kaiserhof Wien a good place to stay for couples?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a minibar, and free Internet access.

Does Hotel Kaiserhof Wien have a hot tub?

No, but this hotel does have a steam room.

Does Hotel Kaiserhof Wien have a restaurant with a breakfast menu?

Yes, Hotel Kaiserhof Wien serves buffet breakfast each morning for a surcharge from its cafe.

Will Hotel Kaiserhof Wien allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hotel Kaiserhof Wien for a fee of EUR 15 per pet, per night. The property also provides food and water bowls.

Does Hotel Kaiserhof Wien have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Hotel Kaiserhof Wien?

The closest major airport to Hotel Kaiserhof Wien is Vienna International Airport (VIE), which is 12.5 mi away (28 minutes by car).

Are there rooms with balconies that I can book at Hotel Kaiserhof Wien?

No, at Hotel Kaiserhof Wien, there aren't any guestrooms that list a balcony.

Reviews

Hotel Kaiserhof Wien Reviews

9.8

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 848 out of 1000 reviews
Rating 8 - Good. 124 out of 1000 reviews
Rating 6 - Okay. 17 out of 1000 reviews
Rating 4 - Poor. 7 out of 1000 reviews
Rating 2 - Terrible. 4 out of 1000 reviews

Reviews

10/10 Excellent

Gaganpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities
AMAZING stay. What a stunning and perfect hotel. Clean, so quiet, wonderful beds, spacious room with desk. Staff is courteous, helpful and very polite, speak English very well. Ready to help out for typical tourist questions, with patience, providing map, explanations. Reserve resto with pleasure. Place is very well located! walkable, close to tram. Next to main areas of interest. You will have no problem with parking on street for 4 euros per day. Breakfast is wonderful, varied, including smoked salmin every morning!! waiter serves you hot drink to your liking. Highly recommend!!
Stayed 3 nights in Aug 2025

10/10 Excellent

Gloria

Stayed 3 nights in Aug 2025

10/10 Excellent

Céline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parfait
Stayed 3 nights in Aug 2025

10/10 Excellent

benita s

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Michael, Bury

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly acceptable Hotel for the money.
Stayed 5 nights in Aug 2025

10/10 Excellent

Martha

Stayed 3 nights in Aug 2025

10/10 Excellent

Meredith, Ponte Vedra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast buffet. Very convenient to train station.
Stayed 3 nights in Aug 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hospitality, steam room and sauna were excellent. Breakfast very good as well. Highly recommend.
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Cynthia

Traveled with group
Liked: Amenities
I would stay here again in a heartbeat! The staff is extremely helpful. The hotel is charming. The breakfast offerings are delicious. And the neighborhood is very quiet, even though you can get to places really quickly.
Stayed 4 nights in Aug 2025

10/10 Excellent

Funda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Kaiserhof Wien combines classic charm with modern comfort. The rooms are spotless and quiet, the location is perfect for exploring, and the breakfast is exceptional. Most of all, the staff make you feel genuinely welcome — every interaction is warm and personal.
Stayed 3 nights in Aug 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Funda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Denise

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such an amazing experience staying at Hotel Kaiserhof, everything was perfect and beyond my expectations, beautiful hotel, great staff working there, they did everything what they could to help me to extend my stay, I travelled with kids it was such a pleasure! My family loved it too! Great food for breakfast!
Stayed 2 nights in Jul 2025

10/10 Excellent

Daniel, Derwood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed and terrific breakfast
Stayed 2 nights in Jul 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and excellent staff. Breakfast was phenomenal! I would recommend this place in a heartbeat and would most certainly return again.
Stayed 1 night in Jul 2025

8/10 Good

Sarah

Stayed 1 night in Jul 2025

10/10 Excellent

Ingrid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, and in walking distance to the city center. The breakfast buffet was great with different options each day. The staff was super friendly and went above and beyond to make the stay memorable. I'll definitely recommend it!
Stayed 3 nights in Jul 2025

10/10 Excellent

Ali, San Ramon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Lots of history. Very walkable.
Stayed 2 nights in Jul 2025

10/10 Excellent

Dani

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Kaiserhof Hotel is lovely. All staff are professional and give excellent service. Attention is given to every detail. Breakfast is delicious and a wonderful way begin our day.
Stayed 3 nights in Jul 2025

10/10 Excellent

Oliver

Traveled with family
Liked: Property conditions & facilities

Excellent stay

Stayed 2 nights in Jul 2025

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay especially the friendliness of the staff very much. Next time we visit Vienna we will definitely stay at the Hotel Kaiserhof.
Stayed 3 nights in Jul 2025

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