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Recent guest reviews

The breakfast buffet here is superb. Everything was wonderful. Our room was immaculate and clean. The front staff is very helpful with suggestions and advice about Vienna. A first rate experience. The hotel is also very well located near a U-bahn stop which makes accessing the city very easy. Or you can walk to the attractions from the hotel. I highly recommend Hotel Kasiserhof Wien and would stay there agin.

Great staff and amenities. Excellent location just south of the ring. Parking options are available. Highly recommended.

We had a wonderful stay at the Kaiserhof, and it's the best experience we have had while vacationing in Europe. We are looking forward to returning soon. The rooms are very clean and comfortable, the breakfast is superb (very impressed with the quality and variety of options, and everything was delicious), and the staff is very friendly. The hotel's location is very safe and perfect for sightseeing in Vienna, or catching trains at Hauptbahnhof for day trips to other cities.

Warm and welcoming, convenient to most everything. Have stayed at this hotel twice (just got home yesterday) and would not hesitate to return in the future. Breakfast buffet has more than ample choices for American tastes, staff is friendly and always helpful.

Room was clean, bathroom was clean, staff were very friendly and accommodating. The breakfast was excellent.

I travel a lot for work, typically once every 1-2 months for the last 10 years. Stayed at Best Western Premier Kaiserhof Wien twice - in 2010 and 2016. I can definitely say that this hotel is in my top 5, maybe even higher. Everything was great about the stay - the room was clean and comfortable, hotel staff friendly and helpful, the breakfast is great, the location is convenient with 5 min walk to the Opera house, housekeeping was top notch . Plus small extra things that make a guest happy - umbrellas (it often rains in Vienna in winter), coffee/tea in the room, welcome coupon for a free drink at the bar, other things... Definitely my top choice when traveling to Vienna. Thanks to the management for running such a nice business.

Excelente atención, personal amable y altamente calificado!

Frankenberggasse 10 Vienna Vienna

Hotel highlights

  • Walking distance to Naschmarkt and Vienna State Opera
  • Free WiFi and wired Internet in rooms and public areas
  • Bar/lounge
  • Fitness center

Located in Wieden, HOTEL KAISERHOF WIEN is adjacent to Vienna University of Technology and within a 5-minute walk of other popular sights like St. Charle's Church. This 4-star hotel has 74 guestrooms and offers conveniences like a bar/lounge, free in-room WiFi, and a fitness center.


Dining

For your convenience, a buffet breakfast is served for a fee each morning from 7:00 AM to 10:00 AM. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.


Rooms

The 74 rooms are soundproofed and have an array of amenities, including iPod docks, minibars, and coffee makers. 32-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include free newspapers, free bottled water, and safes.


Property features

Guests staying at HOTEL KAISERHOF WIEN enjoy a fitness center, a sauna, and free WiFi in public areas. If you drive, self parking is EUR 21 per night, or you can take advantage of the airport shuttle (available 24 hours) for EUR 45 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and a computer station.

Room options

Superior Room

1 Double Bed | Sleeps 2

Single Room

1 Twin Bed | Sleeps 1

Classic Double or Twin Room (with extra bed)

2 Twin Beds and 1 Twin Sofa Bed | Sleeps 3

Junior Suite

1 Double Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for HOTEL KAISERHOF WIEN

Everyone (9) Couples (1)
5
Everyone

By on Mar 12, 2019

Review comment responded on Apr 1, 2019

Good Afternoon, thank you for your rating! Yours KAISERHOF Team

5
Everyone

The breakfast buffet here is superb. Everything was wonderful. Our room was immaculate and clean. The front staff is very helpful with suggestions and advice about Vienna. A first rate experience. The hotel is also very well located near a U-bahn stop which makes accessing the city very easy. Or you can walk to the attractions from the hotel. I highly recommend Hotel Kasiserhof Wien and would stay there agin.

By on Dec 28, 2018

Review comment responded on Jan 3, 2019

Good Afternoon from KAISERHOF, thank you very much for taking time to comment on your stay at KAISERHOF WIEN. We appreciate your compliments and your feedback. We look forward welcoming you back again at the KAISERHOF one day. Kind regards and a Happy New Year from Vienna Yours KAISERHOF Team

5
Everyone

By on Oct 16, 2018

Review comment responded on Oct 18, 2018

Good Afternoon, thank you for your rating! Kind regards Yours KAISERHOF Team

5
Everyone

By on Oct 2, 2018

Review comment responded on Oct 3, 2018

Dear Anonymous, thank you for your high rating. Really great - 5 point of 5. It makes us always happy to meet the expactations you had. Hope to see you again. Best regards

5
Everyone

Great staff and amenities. Excellent location just south of the ring. Parking options are available. Highly recommended.

By , from Huntington, NY on Jul 19, 2018

Review comment responded on Jul 20, 2018

Dear Tom, thank you so much for taking time to comment your stay at the HOTEL KAISERHOF WIEN. We appreciate your compliments and your feedback and we look forward welcoming you back again at the KAISERHOF WIEN. Sunny greetings from Vienna Yours KAISERHOF Team

5
Everyone

We had a wonderful stay at the Kaiserhof, and it's the best experience we have had while vacationing in Europe. We are looking forward to returning soon. The rooms are very clean and comfortable, the breakfast is superb (very impressed with the quality and variety of options, and everything was delicious), and the staff is very friendly. The hotel's location is very safe and perfect for sightseeing in Vienna, or catching trains at Hauptbahnhof for day trips to other cities.

By , from Los Angeles, CA on Jul 16, 2018

Review comment responded on Jul 16, 2018

Dear Ralph, thank you so much for taking time to comment your stay at the HOTEL KAISERHOF WIEN. Your feedback is very important to us and we appreciate your kind words and your compliments. We look forward welcoming you back at the KAISERHOF WIEN one day. Kind regards Yours KAISERHOF Team

5

outstanding hotel

Couples

Warm and welcoming, convenient to most everything. Have stayed at this hotel twice (just got home yesterday) and would not hesitate to return in the future. Breakfast buffet has more than ample choices for American tastes, staff is friendly and always helpful.

By , from Carolinas on Dec 19, 2016

Review comment responded on Dec 21, 2016

Good Morning, thank you for taking time to comment your stay at the Best Western Premier Kaiserhof Wien. We appreciate your compliments and your feedback and we look forward to welcoming you back again at the KAISERHOF Wien. All the best from Vienna Yours KAISERHOF Team

5

excellent hotel

Everyone

Room was clean, bathroom was clean, staff were very friendly and accommodating. The breakfast was excellent.

By on Nov 13, 2016

Review comment responded on Nov 25, 2016

Good Morning, thank you so much for taking time to comment your stay at the Best Western Premier Kaiserhof Wien. We appreciate your compliments and your feedback and look forward to welcoming you back again. Kind regards Yours KAISERHOF Team

5

great hotel close to the center of vienna!

Everyone

I travel a lot for work, typically once every 1-2 months for the last 10 years. Stayed at Best Western Premier Kaiserhof Wien twice - in 2010 and 2016. I can definitely say that this hotel is in my top 5, maybe even higher. Everything was great about the stay - the room was clean and comfortable, hotel staff friendly and helpful, the breakfast is great, the location is convenient with 5 min walk to the Opera house, housekeeping was top notch . Plus small extra things that make a guest happy - umbrellas (it often rains in Vienna in winter), coffee/tea in the room, welcome coupon for a free drink at the bar, other things... Definitely my top choice when traveling to Vienna. Thanks to the management for running such a nice business.

By , from Chicago, IL on Feb 20, 2016

Review comment responded on Feb 25, 2016

Dear Sergo, thank you very much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and look forward to your next stay at the KAISERHOF Wien. All the BEST Yours KAISERHOF Team

5
Everyone

Excelente atención, personal amable y altamente calificado!

By on Feb 3, 2019

Review comment responded on Feb 4, 2019

Good Morning, thank you for your kind words and the great feedback! We look forward welcoming you back again at the KAISERHOF one day! All the best from Vienna Yours KAISERHOF Team

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