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Recent guest reviews

Very good place to stay in the middle of the old city.

Very small room

It's tha best

A nice hotel with great breakfast in the very center of the most beautiful city in the world.

Got a room with a view of a wall three feet away and trash cans

None

The receptionist, Kim, went out of her way to help us. A true professional. The breakfast buffet and the coffee ( dark roast, made fresh, presented in metal carafe at individual tables when one arrives, with steamy hot milk for a café au lait offered upon request) was the best that I had during my entire 11-day Austrian vacation. Top notch!

Very centrally located. Overall, good value. Room furniture a bit old fashioned and a bit noisy but comfy bed (only one pillow though). Helpful staff, decent breakfast. Would recommend.

A/C was weak. Pillows were very flat and need to be replaced. All else was fine.

Would not expect less! Excellent service, room and Front dessk and Staff attention. Excellent Buffet breakfast!!! Congratulations!!!

Dorotheergasse 3 Vienna Vienna

Hotel highlights

  • Walking distance to Stephansplatz and Hofburg Imperial Palace
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Business center

Located in Innere Stadt, Graben Hotel is next to popular attractions like Jüdisches Museum and Plague Column. This 52-room, 4-star hotel has in-room conveniences like minibars, coffee makers, and flat-screen TVs.


Dining

Enjoy a leisurely bite to eat at Trattoria Santo Stefano, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service.


Rooms

Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Minibars, coffee makers, and safes are other standard amenities.


Property features

Graben Hotel features free WiFi in public areas, conference space, and a business center. If you drive, self parking is EUR 35 per day, or you can take advantage of the airport shuttle (available on request) for EUR 48 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include coffee/tea in a common area, free newspapers, and laundry facilities.

Room options

Superior Room

1 Queen Bed | 2 Twin Beds | Sleeps 3

Standard Single Room

1 Twin Bed | Sleeps 1

Standard Double Room Single Use

2 Twin Beds | Sleeps 1

Standard Double Room

1 Queen Bed | 2 Twin Beds | Sleeps 3

Guest reviews for Graben Hotel

Everyone (8) Family (3)
5
Everyone

Very good place to stay in the middle of the old city.

By on Aug 8, 2023

Review comment responded on Aug 8, 2023

Dear Termeh,thank you for your review. We are happy that you enjoyed your stay and hope to welcome you back again soon!Best regards,Graben Hotel Team

4
Family

Very small room

By on May 18, 2023

Review comment responded on Jun 1, 2023

Dear Sibylle,thank you for your feedback. We hope you enjoyed your trip to Vienna and we could welcome you back again soon!Best regards,Graben Hotel Team

5
Everyone

By on Feb 27, 2023

Review comment responded on Apr 12, 2023

Dear Richard,thank you for your good rating to our hotel.Best regards,Graben Hotel Team

5
Family

It's tha best

By on Jun 8, 2022

Review comment responded on Jun 10, 2022

Dear Aurica, thank you very much. We hope to see you back in Vienna again, soon. warm regards Graben Hotel

5
Everyone

A nice hotel with great breakfast in the very center of the most beautiful city in the world.

By on Jun 2, 2022

Review comment responded on Jun 9, 2022

Dear Leonard, thank you for your kind feed back. Warm regards from Vienna your Graben Hotel

2
Family

Got a room with a view of a wall three feet away and trash cans

By on May 20, 2022

Review comment responded on Jun 13, 2022

Dear Adrian, thank you for your helpful feed back kind regards Graben Hotel

5
Everyone

None

By on Nov 7, 2021

Review comment responded on Dec 1, 2021

Dear Chuen, thank you for your kind feedback. We hope to welcome you in Graben Hotel again soon and remain with kind regards

5
Friends

The receptionist, Kim, went out of her way to help us. A true professional. The breakfast buffet and the coffee ( dark roast, made fresh, presented in metal carafe at individual tables when one arrives, with steamy hot milk for a café au lait offered upon request) was the best that I had during my entire 11-day Austrian vacation. Top notch!

By on Dec 14, 2019

Review comment responded on Dec 14, 2019

Dear Guest, we would like to thank you for taking the time to give us your wonderful feedback! We are very very pleased to hear that you have enjoyed your stay at our Graben hotel. We hope to welcome you back soon as our guest! Kindest regards

4
Everyone

Very centrally located. Overall, good value. Room furniture a bit old fashioned and a bit noisy but comfy bed (only one pillow though). Helpful staff, decent breakfast. Would recommend.

By on Jun 28, 2019

Review comment responded on Aug 2, 2019

Dear Guest, we thank you for your wonderful feedback! we are glad that we made your stay a good one. We hope to welcome you back soon at our Graben Hotel. For your next stay we will do our best to make it perfect! kindest regards, your Graben Hotel Team

5
Everyone

By on Apr 18, 2019

Review comment responded on Apr 21, 2019

Dear Guest! thank you for your feedback. Easter Greetings your Kremslehner family on behalf of the team

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