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Best Western Plus Hotel Arcadia

3.5 star property

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Photo gallery for Best Western Plus Hotel Arcadia

Daily buffet breakfast (EUR 18 per person)
Classic Room, 1 Double Bed (Converts to 2 TwinBeds;Quiet Location) | Premium bedding, in-room safe, laptop workspace, blackout drapes
Lobby
Lobby
42-inch flat-screen TV with satellite channels, TV

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Max-Winter-Platz 5, Vienna, Vienna, 1020
  • Place, Giant Ferris Wheel
    ‪8 min walk‬
  • Place, Messe Wien Exhibition and Congress Center
    ‪8 min walk‬
  • Place, Prater
    ‪9 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪18 min drive‬

Room options

View all photos for Classic Room, 1 Twin Bed (1 Single Bed, Quiet Location)

Classic Room, 1 Twin Bed (1 Single Bed, Quiet Location) | Premium bedding, in-room safe, laptop workspace, blackout drapes

Classic Room, 1 Twin Bed (1 Single Bed, Quiet Location)

8.6 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room, 2 Queen Beds (Quiet Location)

Classic Room, 2 Queen Beds (Quiet Location) | Premium bedding, in-room safe, laptop workspace, blackout drapes

Classic Room, 2 Queen Beds (Quiet Location)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Apartment, 3 Twin Beds, Kitchenette (Quiet Location)

Standard Apartment, 3 Twin Beds, Kitchenette (Quiet Location) | Room amenity

Standard Apartment, 3 Twin Beds, Kitchenette (Quiet Location)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Room, 1 Double Bed (Converts to 2 TwinBeds;Quiet Location)

Classic Room, 1 Double Bed (Converts to 2 TwinBeds;Quiet Location) | Premium bedding, in-room safe, laptop workspace, blackout drapes

Classic Room, 1 Double Bed (Converts to 2 TwinBeds;Quiet Location)

9.2 out of 10
Wonderful
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Classic Room 1 Double Bed

  • Sleeps 2

Classic Single Room

  • Sleeps 1

Classic Two Queen Room

  • Sleeps 2

3-bed Apartment

  • Sleeps 3

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About the neighborhood

Vienna

Located in Leopoldstadt, Best Western Plus Hotel Arcadia is within a 10-minute walk of popular sights such as Madame Tussauds Vienna and Wurstelprater. The 72 rooms at this 3.5-star hotel include coffee makers, flat-screen TVs, and premium bedding.

What's nearby

  • Wurstelprater - 3 min walk - 0.2 miles
  • Giant Ferris Wheel - 8 min walk - 0.5 miles
  • Messe Wien Exhibition and Congress Center - 8 min walk - 0.5 miles
  • Prater - 9 min walk - 0.5 miles
  • Vienna International Centre - 2 min drive - 1.1 miles

Getting around

  • Vorgartenstraße Station - 6 min walk
  • Vienna Praterstern Station - 8 min walk
  • Vienna International Airport (VIE) - 22 min drive

Restaurants

  • ‪BahnBistro Lassallestrasse - ‬6 min walk
  • ‪Rollercoaster Restaurant - ‬7 min walk
  • ‪A1 Telekom Austria AG - ‬6 min walk
  • ‪Chicken Karate - ‬3 min walk
  • ‪Meszé Restaurante - ‬6 min walk

About this property

Best Western Plus Hotel Arcadia

Guests of Best Western Plus Hotel Arcadia enjoy a sauna, free WiFi in public areas, and a business center. If you drive, self parking is EUR 18 per night, or you can take advantage of the shuttle from the airport to the hotel (available 24 hours) for EUR 58 per vehicle. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a meeting room, a computer station, and free newspapers.
42-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include coffee makers, safes, and phones.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 18 per night); reservations required
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Self parking on site (EUR 18 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 18 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Playground
  • Sauna

Family friendly

  • In-room crib
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 10 per pet, per night
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 35.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Airport shuttle fee: EUR 58 per vehicle (maximum occupancy 4)
  • Self parking fee: EUR 18 per night
  • Nearby parking fee: EUR 18 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 2:00 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.

Property is also known as

Best Western Arcadia
Best Western Plus Arcadia
Best Western Plus Arcadia Vienna
Best Western Plus Hotel Arcadia
Best Western Plus Hotel Arcadia Vienna
Best Plus Arcadia Vienna
Best Western Plus Hotel Arcadia Hotel
Best Western Plus Hotel Arcadia Vienna
Best Western Plus Hotel Arcadia Hotel Vienna

Frequently asked questions

What is there to do close to Best Western Plus Hotel Arcadia?

This hotel is situated in Leopoldstadt within a 10-minute walk of Madame Tussauds Vienna, Wurstelprater, and Giant Ferris Wheel. You'll also find Prater and Vienna International Centre within a short drive.

Will I be able to park at Best Western Plus Hotel Arcadia?

Yes, parking is offered for EUR 18 per night.

Does Best Western Plus Hotel Arcadia include a casino?

No, Best Western Plus Hotel Arcadia doesn't have a casino.

Is there an indoor pool at Best Western Plus Hotel Arcadia?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Best Western Plus Hotel Arcadia?

Amenities that appeal to couples at this hotel include premium bedding, free Internet access, and bathrobes.

Does Best Western Plus Hotel Arcadia have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Best Western Plus Hotel Arcadia feature a restaurant that includes a breakfast menu?

Yes, Best Western Plus Hotel Arcadia serves buffet breakfast each morning for a surcharge from its snack bar.

Does Best Western Plus Hotel Arcadia allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Best Western Plus Hotel Arcadia for a fee of EUR 10 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Best Western Plus Hotel Arcadia?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Best Western Plus Hotel Arcadia?

The closest major airport to Best Western Plus Hotel Arcadia is Vienna International Airport (VIE), which is 13.8 mi away (22 minutes by car).

Can I book a room with a balcony at Best Western Plus Hotel Arcadia?

Yes, some guestrooms at this hotel offer either a balcony or a terrace where guests can enjoy park or city views.

Best Western Plus Hotel Arcadia Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 267 out of 835 reviews
Rating 8 - Good. 394 out of 835 reviews
Rating 6 - Okay. 138 out of 835 reviews
Rating 4 - Poor. 24 out of 835 reviews
Rating 2 - Terrible. 12 out of 835 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

KATHY

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Everything was fine except the shower is a disaster. There is no door or curtain and you can’t use the shower without the floor getting completely soaked.
Stayed 1 night in Dec 2025

8/10 Good

Zheng

Liked: Cleanliness, staff & service, property conditions & facilities
Good pricing; close to where I wanted to go
Stayed 3 nights in Nov 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definately stay there again. The properry was professional. Clean quiet. Staff was excellent and the service were wonderful.
Stayed 8 nights in Aug 2025

8/10 Good

Asaad

Liked: Cleanliness, staff & service, amenities
I recently stayed at this hotel and overall had a pleasant experience. The reception and hotel staff were exceptionally helpful and friendly, always ready to assist with a smile. The hotel was clean and tidy, and my room was well-maintained with complimentary tea and coffee, which was a nice touch. Breakfast offered a very good variety, catering to different tastes and dietary needs, and the location is quite convenient — within reach of the city center and easily accessible by public transportation. That said, the room itself was significantly smaller than expected. I had anticipated a queen-size bed, but the room came with a small single bed, which was a bit of a letdown in terms of comfort. In general, it's a good value for the money, but with a few improvements, especially regarding room size and bed options, it could offer a much better experience
Stayed 1 night in Nov 2025

10/10 Excellent

cielo

Liked: Cleanliness, amenities, property conditions & facilities
It's conveniently located near grocery stores & metro. I enjoyed walking so I don't mind walking while sightseeing along the way. The front desk is always staffed & helpful. There's a fridge & percolator that's perfect for making my own coffee. Although they offer breakfast but at 18€ per day, I preferred getting my own food from nearby grocery stores that sell ready made sandwiches & salads, etc. I'd come back to this hotel again.
Stayed 8 nights in Oct 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location was great for accessing public transport. The room was clean and the bed comfortable. There wasn't a huge amount of floor space for big luggage but I managed ok.
Stayed 4 nights in Oct 2025

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable std twin bed room, non std pillows, with empty bar fridge to put your drinks in. Decent clean modern bathroom. Value for money stay.
Stayed 3 nights in Oct 2025

8/10 Good

D M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent value

Only stayed 1 night.
Stayed 1 night in Sep 2025

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Will return

Location & accomodation good, staff excellent.
Stayed 2 nights in Sep 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service, room comfort

A decent hotel with easy access to transit

The hotel suited our purposes perfectly. The staff was friendly and helpful. You need to become familiar with public transportation to enjoy Vienna as a tourist if you use this hotel. There is an Underground station few meters away, but if that kind of thing intimidates you, consider another hotel. The area around the hotel is quiet which makes it good for sleeping but you need to get to one of the main areas to have the best Vienna experience. There are a few restaurants and bars near the hotel and it was safe enough at night, but the action is elsewhere.
Stayed 3 nights in Sep 2025

8/10 Good

Pratik Shailesh

LGBT friendly. Stayed there for Vienna pride. I had a great time.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alexandru

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good facilities!
Stayed 1 night in Aug 2025

8/10 Good

Michal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Aug 2025

8/10 Good

Dylan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues, staff were nice and helpful.
Stayed 3 nights in Aug 2025

6/10 Okay

Cristian

Liked: Cleanliness
Disliked: Property conditions & facilities
One bed was worn-out making hard to sleep in. However they didn't want to change the mattress and offered a stinky smoking room as alternate.
Stayed 5 nights in Jul 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Gym was closed for renovations, despite being advertised as available. Otherwise, it was a decent stay.
Stayed 8 nights in Jul 2025

10/10 Excellent

Tahir

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Lance

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Nicholas

Stayed 2 nights in May 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Easter Weekend- 2025

Room was a little dusty on arrival, especially under the beds and tables. Bathroom door handle had been damaged previously and locking mechanism didn't fully retract if used. Light above bathroom mirror never came on either. We took the room as it was advertised with a bath which our daughter would have benefited from, room only had a shower. Communal areas were very well maintained and front desk assistance was very helpful on check in/out and also assisted us with a uk plug converter at no charge. We only stayed for one night and were out early the next day so didnt mention the issues at the time.
Stayed 1 night in Apr 2025

10/10 Excellent

Juan

Stayed 5 nights in Mar 2025

10/10 Excellent

Brendon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Mar 2025

10/10 Excellent

Emilee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Brendon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is really friendly and it's walking distance to Prater park and a mass transit hub. I travel for work, often for multiple weeks at a time. There are three things I always look for in a hotel: refrigerator, laundry, and parking (if I'm renting a car). Though small, there is a refrigerator in the room. Big enough for a few bottles of water but not much more. They have a laundry service, but be warned it is outsourced, very expensive, and cash only. Parking is available in a secure garage about 2 blocks away for a fee but be sure to reserve a spot when you make your reservation. Otherwise if you're lucky, you might find a spot on the street. The room itself is adequate and relatively clean.
Stayed 4 nights in Jan 2025

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