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PLAZA Premium Wien

4.0 star property
Pet-friendly hotel with a full-service spa connected to the convention center in Vienna
VIP Access

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Photo gallery for PLAZA Premium Wien

Daily buffet breakfast (EUR 19.00 per person)
Lobby sitting area
Comfort Twin Room | 1 bedroom, in-room safe, desk, laptop workspace
Reception
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Housekeeping
  • Pet friendly

Explore the area

Map
Hertha-Firnberg-Straße 5, Vienna, Wien, 1100
  • Vienna Twin Tower
    ‪3 min walk‬
  • Vienna State Opera
    ‪6 min drive‬
  • Schönbrunn Palace
    ‪6 min drive‬
  • Vienna (VIE-Vienna Intl.)
    ‪19 min drive‬
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Room options

View all photos for Comfort Double Room

1 bedroom, in-room safe, desk, laptop workspace

Comfort Double Room

9.4 out of 10
Exceptional
(10 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room

Premium Double Room | 1 bedroom, in-room safe, desk, laptop workspace

Premium Double Room

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | 1 bedroom, in-room safe, desk, laptop workspace

Family Room

8.0 out of 10
Very good
(2 reviews)
  • 312 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Twin Room

Comfort Twin Room | 1 bedroom, in-room safe, desk, laptop workspace

Comfort Twin Room

  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Suite

Suite | Living area | 80-cm TV with cable channels, offices

Suite

  • 431 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Classic Double Room

1 bedroom, in-room safe, desk, laptop workspace

Classic Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 246 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Single Room

1 bedroom, in-room safe, desk, laptop workspace

Classic Single Room

8.6 out of 10
Excellent
(4 reviews)
  • 248 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Classic Triple Room

1 bedroom, in-room safe, desk, laptop workspace

Classic Triple Room

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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Interior

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About the neighborhood

Vienna

Located in Favoriten, PLAZA Premium Wien is within a few miles (5 km) of popular sights such as Schönbrunn Palace and Vienna State Opera. This 4-star hotel has 173 guestrooms and offers a full-service spa, free in-room WiFi, and a 24-hour business center. It's connected to the convention center in central Vienna and also close to Vienna Christmas Market and Mariahilfer Street.

What's nearby

  • Vienna Twin Tower - 3 min walk - 0.2 miles
  • Belvedere - 5 min drive - 2.4 miles
  • Mariahilfer Street - 5 min drive - 2.2 miles
  • Vienna State Opera - 6 min drive - 2.8 miles
  • Schönbrunn Palace - 6 min drive - 2.2 miles

Getting around

  • Windtenstraße Tram Stop - 10 min walk
  • Vienna Gutheil-Schoder-Gasse Station - 18 min walk
  • Vienna International Airport (VIE) - 25 min drive

Restaurants

  • ‪Müller Bräu im Twinpark - ‬5 min walk
  • ‪Gasometer Stubn - ‬9 min walk
  • ‪The Roast - Wienerberg - ‬3 min walk
  • ‪Dussmann's Genusswelt - ‬1 min walk
  • ‪Rosenberger Marktrestaurant - ‬2 min walk

About this property

PLAZA Premium Wien

Pet-friendly hotel with a full-service spa connected to the convention center in Vienna
Guests of PLAZA Premium Wien enjoy features like a full-service spa, free WiFi in public areas, and meeting rooms. If you drive, self parking is EUR 20 per day, or you can take advantage of the airport shuttle (available 24 hours) for EUR 100 per vehicle roundtrip. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include conference space, a 24-hour business center, and coffee/tea in a common area.
80-cm TVs come with cable channels, and guests can stay connected with free WiFi. Along with relaxing touches like rainfall showers and deep soaking tubs, bathrooms offer hair dryers and free toiletries. Sitting areas, coffee makers, and safes are also standard. Change of towels is available on request.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, German, Polish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered self parking on site (EUR 20 per day)
  • Secured, covered extended parking on site (EUR 20 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; EUR 19 for adults and EUR 9.50 for children aged 6-11
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 646 square feet of conference space
  • 8 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Area rugs in room
  • Elevator
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 80-cm TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 20.00 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 35 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 19.00 for adults and EUR 9.50 for children aged 6 to 11
  • Airport shuttle fee: EUR 100 per vehicle (roundtrip, maximum occupancy 3)
  • Covered self parking fee: EUR 20 per day
  • Covered extended parking fee: EUR 20 per day
  • Pet fee: EUR 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? For a fee, this property offers self parking, along with extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve rollaway/extra beds.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Arthur Garden Inn Hotel
PLAZA Premium Wien Hotel
PLAZA Premium Wien Vienna
PLAZA Premium Wien Hotel Vienna

Frequently asked questions

Is a free cancellation option available at PLAZA Premium Wien?

PLAZA Premium Wien provides free cancellation on certain room rates. For more details, review the cancellation policy on our site.

What's there to do within easy reach of PLAZA Premium Wien?

This hotel is situated in Favoriten, close to Schönbrunn Palace, Vienna State Opera, and Vienna Christmas Market. You'll also find Mariahilfer Street and Belvedere within a short drive.

Is parking available on site at PLAZA Premium Wien?

Yes, secured parking is offered for EUR 20 per day. Accessible parking is also available for guests.

Is a spa located at PLAZA Premium Wien?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does PLAZA Premium Wien feature a casino at the property?

No, PLAZA Premium Wien doesn't have a casino.

Is there an indoor pool at PLAZA Premium Wien?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at PLAZA Premium Wien?

Couples staying at this hotel will appreciate amenities like a soaking tub as well as a bar and a full-service spa.

Are there hot tubs at PLAZA Premium Wien?

No, but guests can enjoy a sauna at this hotel.

Does PLAZA Premium Wien feature a restaurant that includes a breakfast menu?

Yes, PLAZA Premium Wien serves buffet breakfast each morning for a surcharge from its cafe.

Does PLAZA Premium Wien allow pets to stay for free?

Although they can't stay for free, dogs are welcome at PLAZA Premium Wien for a fee of EUR 20.00 per pet, per night. The property also provides food and water bowls.

Does PLAZA Premium Wien have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from PLAZA Premium Wien?

The closest major airport to PLAZA Premium Wien is Vienna International Airport (VIE), which is 15.7 mi away (25 minutes by car).

Are there rooms with balconies that I can book at PLAZA Premium Wien?

No, you won't find guestrooms with balconies at PLAZA Premium Wien.

PLAZA Premium Wien Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 92 out of 182 reviews
Rating 8 - Good. 49 out of 182 reviews
Rating 6 - Okay. 21 out of 182 reviews
Rating 4 - Poor. 9 out of 182 reviews
Rating 2 - Terrible. 11 out of 182 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

Mary

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Outer city location, no facilities.

Hotel overall was clean and comfortable, further out from city than we would have liked but once you get to grips with public transport it is ok, lots of Ubers as well to get around. Google maps is brilliant if you put your start and end location it gives you route options with u bahn, bus and tram numbers and timings. The hotel does not however cater to guests needs. The restaurant is purely for grou bookings and there is nothing the area to go and have a drink or meal, so best to stay in town to eat. On our first full night we were told we could not bu s drink from the bar as they were two busy serving around 12 people in the restaurant, they would serve us if they had time. If we had realised this we would have stayed in town. We ordered pizza delivery rather than spending another 30 min to get back into town. Vienna was beautiful but a bad choice for hotel unfortunately. We did not check out the gym and spa so can not comment on it.
Stayed 3 nights in Apr 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

We liked the space of the room. The hotel staff was very friendly and helpful. We liked the fitness and sauna area and got to relax after a long day. The breakfast buffet is amazing. We would definitely stay there again and recommended the hotel.
Stayed 2 nights in Apr 2025

8/10 Good

Suzanne Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Staff lovely, but very
Stayed 2 nights in Mar 2025

10/10 Excellent

Aleksandr

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My overall experience with the hotel was very good. Thank you
Stayed 3 nights in Oct 2024

8/10 Good

Hosea

Stayed 3 nights in Sep 2024

8/10 Good

Stefan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I liked how close it was to shops, transport can be expensive but if you have a car this would be a great place. The only reason I gave 2 stars for staff was because when I went to check out and give my card to the 24hour reception, no one was there, I waited 5 minutes and walked around no one was there. So I just wrote my name on an envelope with my cards inside and left it on the desk. I saw the night before that there was no one at the desk aswell
Stayed 2 nights in Aug 2024

10/10 Excellent

Paulo Cesar

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Andrew

Stayed 1 night in Jun 2024

8/10 Good

Janet

Liked: Staff & service, property conditions & facilities
Friendly professional staff at check in. Easy parking in safe underground garage. Unable to locate at first. Nothing like picture sent by expedia. Also name blocked by two coaches parked outside. Various marks on carpet in room. Reported to staff who declined to see it. Comfortable beds great shower. Fridge in room which helped as weather very hot. Asked for room to be serviced. Only changed towels and made bed did not hoover as some food debris still in situ on my return. Great choose at buffet breakfast
Stayed 3 nights in Jun 2024

10/10 Excellent

darko

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 1 night in Mar 2024

2/10 Terrible

Bertalan

Traveled with family
Liked: Room comfort
Disliked: Staff & service

Paid for the room but haven't got one

Me and my family booked two rooms, the hotel took the money, got the confirmation email. When we arrived we've been informed there's only one room available even if we booked two in advance. The receptionist told that we can go to a different hotel than get the receipt from the other hotel and they pay it back..Fuming.. Worst hotel experience in my life. Never again.
Stayed 2 nights in Nov 2023

10/10 Excellent

Patricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo perfecto. Buena conexion con el transporte publico con el cual se llega bastante rapido a todos los lugares turisticos. Ecele te limpieza y atencion por parte de los empleados
Stayed 2 nights in Nov 2023

10/10 Excellent

Jose Miguel

Stayed 3 nights in Sep 2023

10/10 Excellent

Giulia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine. The rooms are clean, the mattress is good. One point is there was only one coffee machine working. What caused a line on the breakfast. Despite that, the rest is nice.
Stayed 3 nights in Jul 2023

4/10 Poor

Raminta

Stayed 3 nights in Jul 2023

10/10 Excellent

Hala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and nice people in the reception good breakfast
Stayed 1 night in Jul 2023

10/10 Excellent

imtiaz

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Good location , transit options to go to downtown. Rooms / bathroom are spacious and modern. Bed is comfortable and linen welcoming .
Stayed 1 night in Jul 2023

10/10 Excellent

imtiaz

Stayed 1 night in Jul 2023

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
great breakfast buffet, close to some parks to run and walk in (Wienerberg)

10/10 Excellent

Long

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really quite, great breakfast, nice receptionists. Love to be there!
Stayed 3 nights in May 2023

10/10 Excellent

Sead

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay

We stayed just one night. Check in was very easy. If you get there before 6pm you can help yourself to complimentary coffee in the lobby. Parking is easy but 20 Euros extra. Breakfast was included and offered plenty of healthy choices. Even fresh squeezed orange juice.
Stayed 1 night in May 2023

10/10 Excellent

Hanh

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast buffet has lots of option and extended hour. My favorite is the self-pressed orange juice maker.
Stayed 3 nights in May 2023

10/10 Excellent

Petra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023