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PLAZA Premium Wien

4.0 star property
Pet-friendly hotel with a full-service spa connected to the convention center in Vienna

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Photo gallery for PLAZA Premium Wien

Daily buffet breakfast (EUR 19.00 per person)
Front of property
Lobby sitting area
Reception
Comfort Twin Room | 1 bedroom, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Housekeeping
  • Pet friendly

Explore the area

View in a map
Hertha-Firnberg-Straße 5, Vienna, Wien, 1100
  • Place, Belvedere
    ‪5 min drive‬
  • Place, Vienna State Opera
    ‪6 min drive‬
  • Place, Schönbrunn Palace
    ‪6 min drive‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪19 min drive‬

Room options

View all photos for Comfort Double Room

1 bedroom, in-room safe, desk, laptop workspace

Comfort Double Room

9.4 out of 10
Exceptional
(14 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room

Premium Double Room | 1 bedroom, in-room safe, desk, laptop workspace

Premium Double Room

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Twin Room

Comfort Twin Room | 1 bedroom, in-room safe, desk, laptop workspace

Comfort Twin Room

7.6 out of 10
Good
(4 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Suite

Suite | Living area | 80-cm TV with cable channels, offices

Suite

  • 431 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Family Room

Family Room | 1 bedroom, in-room safe, desk, laptop workspace

Family Room

8.0 out of 10
Very good
(2 reviews)
  • 312 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Double Room

1 bedroom, in-room safe, desk, laptop workspace

Classic Double Room

8.6 out of 10
Excellent
(8 reviews)
  • 246 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Single Room

1 bedroom, in-room safe, desk, laptop workspace

Classic Single Room

9.0 out of 10
Wonderful
(9 reviews)
  • 248 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Classic Triple Room

1 bedroom, in-room safe, desk, laptop workspace

Classic Triple Room

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the neighborhood

Vienna

Located in Favoriten, PLAZA Premium Wien is within a few miles (5 km) of popular sights such as Schönbrunn Palace and Vienna State Opera. This 4-star hotel has 173 guestrooms and offers a full-service spa, free in-room WiFi, and a 24-hour business center. It's connected to the convention center in central Vienna and also close to Vienna Christmas Market and Mariahilfer Street.

What's nearby

  • Belvedere - 5 min drive - 2.4 miles
  • Mariahilfer Street - 5 min drive - 2.2 miles
  • Vienna State Opera - 6 min drive - 2.8 miles
  • Schönbrunn Palace - 6 min drive - 2.2 miles
  • Vienna Christmas Market - 8 min drive - 3.5 miles

Getting around

  • Windtenstraße Tram Stop - 10 min walk
  • Vienna Gutheil-Schoder-Gasse Station - 18 min walk
  • Vienna International Airport (VIE) - 25 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Bobby‘s Place - ‬5 min walk
  • ‪Müllerbräu - ‬2 min walk
  • ‪The Roast - ‬3 min walk
  • ‪[office - lunch] - ‬2 min walk

About this property

PLAZA Premium Wien

Pet-friendly hotel with a full-service spa connected to the convention center in Vienna
Guests of PLAZA Premium Wien enjoy features like a full-service spa, free WiFi in public areas, and meeting rooms. If you drive, self parking is EUR 20 per day, or you can take advantage of the airport shuttle (available 24 hours) for EUR 100 per vehicle roundtrip. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include conference space, a 24-hour business center, and coffee/tea in a common area.
80-cm TVs come with cable channels, and guests can stay connected with free WiFi. Along with relaxing touches like rainfall showers and deep soaking tubs, bathrooms offer hair dryers and free toiletries. Sitting areas, coffee makers, and safes are also standard. Change of towels is available on request.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Lobby

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  • Restaurant
  • Air conditioning
  • Gym
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The price is $84
Oct 31 - Nov 1
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered self parking on site (EUR 20 per day)
  • Secured, covered extended parking on site (EUR 20 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; EUR 19 for adults and EUR 9.50 for children aged 6-11
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 646 square feet of conference space
  • 8 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Area rugs in room
  • Elevator
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 80-cm TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 20.00 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 35.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 19.00 for adults and EUR 9.50 for children aged 6 to 11
  • Airport shuttle fee: EUR 100 per vehicle (roundtrip, maximum occupancy 3)
  • Covered self parking fee: EUR 20 per day
  • Covered extended parking fee: EUR 20 per day
  • Pet fee: EUR 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? For a fee, this property offers self parking, along with extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Arthur Garden Inn Hotel
PLAZA Premium Wien Hotel
PLAZA Premium Wien Vienna
PLAZA Premium Wien Hotel Vienna

Frequently asked questions

Is a free cancellation option available at PLAZA Premium Wien?

PLAZA Premium Wien provides free cancellation on certain room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at PLAZA Premium Wien?

As of Oct 11, 2025, prices found for a 1-night stay for 2 adults at PLAZA Premium Wien on Oct 15, 2025 start from $147.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of PLAZA Premium Wien?

This hotel is situated in Favoriten, close to Schönbrunn Palace, Vienna State Opera, and Vienna Christmas Market. You'll also find Mariahilfer Street and Belvedere within a short drive.

Will I be able to park at PLAZA Premium Wien?

Yes, secured parking is offered for EUR 20 per day. Accessible parking is also available for guests.

Is a spa located at PLAZA Premium Wien?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does PLAZA Premium Wien feature a casino at the property?

No, PLAZA Premium Wien doesn't have a casino.

Is there an indoor pool at PLAZA Premium Wien?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at PLAZA Premium Wien?

Couples staying at this hotel will appreciate amenities like a soaking tub as well as a bar and a full-service spa.

Are there hot tubs at PLAZA Premium Wien?

No, but guests can enjoy a sauna at this hotel.

Does PLAZA Premium Wien feature a restaurant that includes a breakfast menu?

Yes, PLAZA Premium Wien serves buffet breakfast each morning for a surcharge from its cafe.

Does PLAZA Premium Wien allow pets to stay for free?

Although they can't stay for free, dogs are welcome at PLAZA Premium Wien for a fee of EUR 20.00 per pet, per night. The property also provides food and water bowls.

Does PLAZA Premium Wien have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from PLAZA Premium Wien?

The closest major airport to PLAZA Premium Wien is Vienna International Airport (VIE), which is 15.7 mi away (25 minutes by car).

Are there rooms with balconies that I can book at PLAZA Premium Wien?

No, at PLAZA Premium Wien, there aren't any guestrooms that list a balcony.

Reviews

PLAZA Premium Wien Reviews

8.4

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 133 out of 249 reviews
Rating 8 - Good. 66 out of 249 reviews
Rating 6 - Okay. 25 out of 249 reviews
Rating 4 - Poor. 13 out of 249 reviews
Rating 2 - Terrible. 12 out of 249 reviews

Reviews

10/10 Excellent

J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for one night on route to our family vacation in Hungary
Stayed 1 night in Jun 2025

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel

Stayed one night with my family at the end of our holiday , very helpful, friendly staff , room was clean and comfortable - would stay again
Stayed 1 night in Jul 2025

10/10 Excellent

khim bahadur

Stayed 14 nights in Jun 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was nice although 10-15 mins walk to the nearest Tram stop. They took 50 Euros from my bank account for a deposit which currently I am still waiting to receive back. However I was going to have breakfast one day but they would not take the cost of it from the deposit so what the point of having a deposit is I have no idea.
Stayed 3 nights in Jun 2025

2/10 Terrible

Anita

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We asked for a wake up call and we never got one. Good thing we set our phone to an alarm or we would of missed our flight. We booked a room with parking included and they want it to make us pay 20.00 euro. Guy who checked us in was very rude, very dirty room.
Stayed 1 night in Jun 2025

2/10 Terrible

Marissa

Stayed 1 night in Jun 2025

10/10 Excellent

giovanni, Davis

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and clean hotel for a rest between busy travel days
Stayed 1 night in Jun 2025

10/10 Excellent

Gheorghe Cosmin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price for value. confortable beds, excellent breakfast. all ok
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveler

Liked: Cleanliness

Below Average

More 3 than 4 star quality. Staff were generally pleasant and helpful. If you arrive a bit early, even if a room is available they will charge for early access. This isn't typical in 4 star hotels in my experience nor is it good customer service - it costs nothing if a room is ready to allow a customer to have access slightly early, it's just a way of trying to make extra money The hotel is a good way out which you know when booking. The bar is closed Sunday/Monday which they don't advertise, if you want a drink after a day in the city on these days they'll direct you to a local petrol station to buy your own supplies as there aren't a variety of places you can go to nearby. My room was a bit worn, paint coming away in bathroom, panel missing below sink exposing pipework, damaged chair to desk. Would not stay again.
Stayed 1 night in Jun 2025

6/10 Okay

Carl

Traveled with family
Location undesirable
Stayed 2 nights in Jun 2025

10/10 Excellent

Rongsheng

Stayed 2 nights in May 2025

10/10 Excellent

Palghat

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good housekeeping. Clean and tidy. Short distance from city. Good menu on breakfast. Helpful front desk.
Stayed 6 nights in May 2025

6/10 Okay

Linda

Traveled with group
Liked: Cleanliness, property conditions & facilities
Nice rooms, good breakfast for which we had to pay 19 euros However the restaurant is not open for dinner (except for coach parties). Likewise the bar is only open in the evenings and then not on a Sunday or Monday so no drinks/snacks/meals available to buy
Stayed 5 nights in May 2025

8/10 Good

elyahu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel

Nice hotel Easy access to public transportation to the city center Reception worker - armin is very helpful Will return in my next visit to Vienna
Stayed 4 nights in May 2025

4/10 Poor

GEORGE

Stayed 3 nights in May 2025

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Armin was amazingly helpful. He made our visit to Vienna very enjoyable
Stayed 3 nights in May 2025

2/10 Terrible

Deniz

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No way a 4 star hotel outdated awful beds rubbish reception and charging for parking max a 1 star hotel
Stayed 1 night in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel with friendly helpful staff with fluent English. Although hotel is quite a distance from city centre it couldn’t be easier to get to and fro with bus (free) and tube
Stayed 2 nights in May 2025

10/10 Excellent

Kunal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and comfortable stay for our Vienna holiday!
Stayed 4 nights in Apr 2025

10/10 Excellent

Andraous, Richmond hill

Liked: Staff & service, property conditions & facilities
Nothing that Pacific clean hotel the room is clean. The bed is comfortable. Staff is nice that’s all.
Stayed 2 nights in Apr 2025

10/10 Excellent

Simone

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want a nice place to stay out of the main centre like we did, this is a lovely hotel. We caught the tram into the city when we needed.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

Mary

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Outer city location, no facilities.

Hotel overall was clean and comfortable, further out from city than we would have liked but once you get to grips with public transport it is ok, lots of Ubers as well to get around. Google maps is brilliant if you put your start and end location it gives you route options with u bahn, bus and tram numbers and timings. The hotel does not however cater to guests needs. The restaurant is purely for grou bookings and there is nothing the area to go and have a drink or meal, so best to stay in town to eat. On our first full night we were told we could not bu s drink from the bar as they were two busy serving around 12 people in the restaurant, they would serve us if they had time. If we had realised this we would have stayed in town. We ordered pizza delivery rather than spending another 30 min to get back into town. Vienna was beautiful but a bad choice for hotel unfortunately. We did not check out the gym and spa so can not comment on it.
Stayed 3 nights in Apr 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

We liked the space of the room. The hotel staff was very friendly and helpful. We liked the fitness and sauna area and got to relax after a long day. The breakfast buffet is amazing. We would definitely stay there again and recommended the hotel.
Stayed 2 nights in Apr 2025

8/10 Good

Suzanne Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Staff lovely, but very
Stayed 2 nights in Mar 2025