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Arthotel ANA Gala

3.0 star property
Hotel with a bar, near Vienna Christmas Market

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Photo gallery for Arthotel ANA Gala

Exterior
Daily buffet breakfast (EUR 16 per person)
Bar (on property)
Standard Double Room | Minibar, in-room safe, individually decorated, individually furnished
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Air conditioning
  • Parking available
  • Pet friendly
  • Laundry

Explore the area

Map
Viriotgasse 5, Vienna, Vienna, 1090
  • University of Vienna
    ‪3 min drive‬
  • Vienna Christmas Market
    ‪4 min drive‬
  • Vienna State Opera
    ‪6 min drive‬
  • Vienna (VIE-Vienna Intl.)
    ‪21 min drive‬

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Room options

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, individually decorated, individually furnished

Standard Double Room

7.2 out of 10
Good
(13 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room

Standard Triple Room | Minibar, in-room safe, individually decorated, individually furnished

Standard Triple Room

  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, individually decorated, individually furnished

Family Room

  • 527 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Vienna

Located in Alsergrund within 2 miles (3 km) of Vienna Christmas Market, Arthotel ANA Gala is within a few miles (5 km) of other popular sights such as Vienna State Opera. This 45-room, 3-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and coffee/tea in a common area.

What's nearby

  • University of Vienna - 3 min drive - 1.3 miles
  • Vienna Christmas Market - 4 min drive - 1.7 miles
  • Hofburg Imperial Palace - 5 min drive - 2.0 miles
  • St. Stephen's Cathedral - 6 min drive - 2.2 miles
  • Vienna State Opera - 6 min drive - 2.4 miles

Getting around

  • Augasse Tram Stop - 3 min walk
  • Spittelau Station - 10 min walk
  • Vienna International Airport (VIE) - 28 min drive

Restaurants

  • ‪Cafe-Konditorei Monarchie - ‬1 min walk
  • ‪Blaustern - ‬3 min walk
  • ‪Würstelstand Leo - ‬3 min walk
  • ‪Tommy's Sandwich Club - ‬3 min walk
  • ‪The Sign - ‬2 min walk

About this property

Arthotel ANA Gala

Hotel with a bar, near Vienna Christmas Market
Guests of Arthotel ANA Gala enjoy free WiFi in public areas, coffee in a common area, and free use of bicycles. If you drive, self parking is EUR 19 per night, or you can take advantage of the airport shuttle (available 24 hours) for EUR 48 per vehicle one-way. A multilingual staff is on hand to assist with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include a computer station, free newspapers, and laundry facilities.
LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include minibars, safes, and phones.
Recreational amenities at the hotel include complimentary bicycles.

Languages

English, Filipino, French, German, Hungarian, Romanian, Russian, Serbian, Spanish, Turkish, Ukrainian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (EUR 19 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 16 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Free bicycle rentals

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • Built in 1992
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 20
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • 1 total pets
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 30.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Airport shuttle fee: EUR 48 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: EUR 19 per night
  • Early check-in fee: EUR 20 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.

Property is also known as

Arthotel ANA Gala Hotel Vienna
Arkadenhof Hotel
Arkadenhof Vienna
Arthotel ANA Gala Hotel
Hotel Arkadenhof Vienna
Arkadenhof Hotel Vienna
Arthotel ANA Gala Vienna
Arthotel ANA Gala Hotel
Arthotel ANA Gala Vienna
Arthotel ANA Gala Hotel Vienna

Frequently asked questions

Is a free cancellation option available at Arthotel ANA Gala?

Arthotel ANA Gala offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to see close to Arthotel ANA Gala?

This hotel is situated in Alsergrund within a short 10-minute walk of Danube River and also 12 minutes on foot from Volksoper Vienna. You'll also find Vienna Christmas Market and Vienna State Opera within a short drive.

Is there parking available at Arthotel ANA Gala?

Yes, covered parking is offered for EUR 19 per night.

Does Arthotel ANA Gala have a casino on the premises?

No, Arthotel ANA Gala doesn't have a casino.

Will I find an indoor pool at Arthotel ANA Gala?

No, there is no indoor pool at this hotel.

Is Arthotel ANA Gala good for couples?

Couples staying at this hotel will appreciate amenities like a minibar as well as a bar and concierge services.

Are there hot tubs at Arthotel ANA Gala?

No, there isn't a spa tub at this hotel.

Does Arthotel ANA Gala have a restaurant that serves breakfast?

Yes, Arthotel ANA Gala serves buffet breakfast each morning for a surcharge from its snack bar.

Will Arthotel ANA Gala allow pets to stay for free?

Yes, pets stay free at Arthotel ANA Gala.

Are there connecting rooms at Arthotel ANA Gala?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Arthotel ANA Gala?

The closest major airport to Arthotel ANA Gala is Vienna International Airport (VIE), which is 17.3 mi away (28 minutes by car).

Are there rooms with balconies that I can book at Arthotel ANA Gala?

Yes, some guestrooms at Arthotel ANA Gala offer a balcony.

Arthotel ANA Gala Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 132 out of 413 reviews
Rating 8 - Good. 166 out of 413 reviews
Rating 6 - Okay. 69 out of 413 reviews
Rating 4 - Poor. 28 out of 413 reviews
Rating 2 - Terrible. 18 out of 413 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here. Hotel may be slightly outdated but served its purpose and was convenient to travel into the city.
Stayed 2 nights in Mar 2025

8/10 Good

Simon Paul

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean, courteous staff. Location is out of the centre but trams run so close to it and they are cheap. Supermarkets close too. It is what it is, doesn’t try to be the ritz so don’t expect that. Good place
Stayed 3 nights in Feb 2025

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Rashed

Stayed 2 nights in Dec 2024

2/10 Terrible

Aura E

Stayed 2 nights in Dec 2024

6/10 Okay

Amanda

Traveled with partner
Disliked: Amenities
Run down, didnt receive amenities advertised, unfriendly staff.
Stayed 1 night in Nov 2024

6/10 Okay

Reka

It was adequate. Nothing fancy. I was greeted by a guy that clearly didn't aspire to be in this line of work at this stage in his life. To be sure, I was early, so i just left my luggage there and went off, I ended up checking in much later, by a much nicer guy. Breakfast was adequate, too, coffee left much to be desired.
Stayed 2 nights in Nov 2024

6/10 Okay

Branislav

Disliked: Staff & service
Stayed 7 nights in Sep 2024

8/10 Good

Norlando, South San Francisco

Stayed 1 night in Sep 2024

10/10 Excellent

Marcial

Stayed 1 night in Sep 2024

6/10 Okay

Janette

Traveled with partner
Liked: Staff & service
Breakfast was awesome. Breakfast staff awesome. Carpets were hoovered but could do with a deep clean. Beds changed regularly, bins emptied every day. Towels clean and changed when needed. Plenty of loo roll. There was a kettle in the room, but nespresso coffee pods ... ? and, no tea, no sugar and no cups. Little things like wardrobe door handles need fixing.Some of the reception staff seemed grumpy, others couldnt be more helpfull. Tram and train within walking distance. Eateries, supermarket, chemist all within walking distance.
Stayed 8 nights in Sep 2024

10/10 Excellent

Debra

Nice place
Stayed 1 night in Sep 2024

6/10 Okay

Xuehe

Business traveler
Liked: Cleanliness
Disliked: Staff & service
nice and friendly staff. But the hotel doesn't look as modern & fresh as in the photos. Facilities are old. Even the door was completely locked from inside the room, it still could be opened from outside with the key. A janitor broke in when I was in the room, right after check-in! No service tag. There is a safety box in the room, but not usable.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jovani

Stayed 5 nights in Aug 2024

10/10 Excellent

James, Great Cambourne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and close to attractions
Stayed 3 nights in Jul 2024

8/10 Good

Sandra, Alexandria

Traveled with family and small children, Traveled with pets
Liked: Cleanliness
Céntrico, pero no tenían parking, que estaba incluido en la recervacion.
Stayed 2 nights in Aug 2024

4/10 Poor

Amir

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning did not work before us and I am sure after us too. NO
Stayed 2 nights in Aug 2024

2/10 Terrible

VASYL

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
AC not working for 2 nights when temperature was over 35 celsius
Stayed 2 nights in Aug 2024

8/10 Good

David Paul John Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing wrong with the room just a little dated. Breakfast was a good buffet with enough to set you up for the day. Staff were friendly. Cant complain for the price.
Stayed 8 nights in Jul 2024

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Decent location, a maximum of 2 public transports away from the main attractions/centre of Vienna. Hotel is clean and very nice staff. Rooms were decent enough too.
Stayed 3 nights in Aug 2024

10/10 Excellent

Carolina

Stayed 1 night in Jul 2024

8/10 Good

Tessa Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

4/10 Poor

Jessie

Traveled with family
Disliked: Staff & service, property conditions & facilities
We arrived to this hotel, check in was speedy and all started well. We left for lunch and returned to find that the AC was not working, I went to check to the front desk since no one answered the phones. They failed to notify us that the AC went down. We were assured that it was back up we waited with no change, and I was traveling with a child. We continued to wait, but anyone in their right mind would not keep a child in a hot room during a heat wave. I attempted to cancel with Expedia and the hotel before the deadline, and they failed to assist us. We left and found another hotel that was able to accommodate us. When asked why they didn't answer the phone, the clerk claimed that he was the only one and could not deal with the phones and deal with guests checking in. I was hopeful for this location, but it was a let-down, and so was Expedia in handling our unique and stressful situation.
Stayed 4 nights in Jun 2024

6/10 Okay

Nagar, Shrewsbury

Disliked: Property conditions & facilities
During the last 2 days,, the LIFT was broken and we were on the 4th floor. We were not told that it was going to be shut own. We are 75 years old. This was very dangerous for us considering our age to go up and and down four floors .... and also bring all our luggage by ourselves. Nobody was there to assist us. They did not have bellhops. WE WOULD LIKE A REFUND FOR THE LAST TWO NIGHTS OF STAY.
Stayed 4 nights in Jun 2024

4/10 Poor

Claire

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Who rated this 4 star ?

Property is extremely dated, I felt as if I’d stepped back into the early 80’s. The walls were dirty, there were holes in the net curtains, the window blinds were bend, and to top it off there was construction right outside our window, causing the room to vibrate. The air conditioning barely functioned, but after now having read a previous recent review we were grateful for that ! There was no in room safe, and the mini bar was an empty fridge, also no coffeemaker or kettle. We were extremely disappointed in such a beautiful city. I’m still blown away how this got a 4 star rating, I’ve truthfully stayed in nicer 2 stars with more amenities …. And would hate to think of people traveling far for this, it was my mistake, but others be advised.
Construction on the hotel
Dirt line above the bed
Cracked bathroom countertop in several places
Window blinds
Stayed 4 nights in Jun 2024