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Recent guest reviews

Great location very friendly great staff at front desk Breakfast is too expensive

The hotel iat very very good location Staff is great and professional Breakfast is very good The hotel itself little old. Need an upgrade for sure I think it was never updated since it was built

The location of the hotel is superb: point of Vienna best attractions are very close, all type of transportation are accessible, restraunt and buffet in the hotel are great and the breakfast in particular. The stuff is very friendly. Rooms are spacious what is not possible to tell about bathroom which is very small and inconvenient. Otherwise it’s very recommended place to stay and enjoy your time in Vienna.

The stuff very professional and very nice people working there The hotel at perfect location. I even would say at the best location Very clouse to shopping , good restaurants The restaurant in the hotel is very good as well The only negative things are WiFi working very bad Room condition in 2 out of 5. I hope they will update it soon

We we're promised a no smoking room . Yet all you smell through out dirty old hotel is the horrible billowing cigarette and cigar smoke from the bar and restaurant. It engulfed

A nice hotel with a great location. The rooms were dated but clean and kept in good condition. The older rooms had a charming feel. The best part of the Ambassador is the location. You can walk outside and you're in the heart of Vienna, easy walk to the subway or most of the tourist sights. I would stay again.

Very stately hotel, updated and well maintained. Good sized room and wonderful bath. Staff was very pleasant, knowledgeable and accommodating. We had a delicious breakfast on their 2nd floor restaurant, all floor to ceiling windows felt like we were sitting outside; however, the buffet is not inexpensive. So many wonderful restaurants surround the hotel that we did not have dinner there..

Hotel is in the middle of Vienna, with front door accessible to cars, and back entrance opening onto a pedestrian thoroughfare loaded with stores. Our room faced this pedestrian way; people can be loud in the late hours of the evening and the city is doing some major renovations with work starting before 7 a.m. Beautiful bar/lounge area but lots of smokers and the lobby is open up to the third floor so the smell permeates the first few floors. Fabulous staff, very large room, immaculately clean, comfortable furniture. You can walk to almost everything from here. I would stay here again in a heart-beat.

Truly gracious old world hospitality in the very heart of history in old Vienna. This very venerable Vienna institution has preserved much of its very old standards and furnishings without stuffiness or pretensions from the days of the empire. Vienna's most upscale and historical shopping district is on one side, the quieter and very pleasant small Neuer Markt on the other. The riches of the Hofburg Palace are just two blocks away; especially the welcoming National Library.

Kaerntner Strasse 22 Vienna Vienna

Hotel highlights

  • Walking distance to Stephansplatz and St. Stephen's Cathedral
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Concierge services

Located in Innere Stadt, Ambassador Hotel is adjacent to Imperial Crypt in Vienna and within a 5-minute walk of other popular sights like St. Stephen's Cathedral. This 85-room, 5-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Buffet breakfast is offered for a fee each morning from 7 AM to 11 AM.


Rooms

All 85 soundproofed rooms feature minibars, safes, and phones. Guests can expect free WiFi and LCD TVs. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes.


Property features

A local mainstay since 1898, Ambassador Hotel offers free WiFi in public areas, express check-in, and express check-out. If you drive, self parking is EUR 26 per day, or you can take advantage of the airport shuttle (available 24 hours) for EUR 55.00 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include free newspapers, laundry facilities, and a porter/bellhop.

Room options

Double Room

1 Double Bed | Sleeps 3

Business Room

1 Double Bed | 1 Twin Bed | Sleeps 3

Guest reviews for Ambassador Hotel

Everyone (10) Family (1)
5
Everyone

By on Nov 18, 2019

Review comment responded on Nov 19, 2019

Dear guest, We thank you for leaving a review and look forward to welcoming you back to the Ambassador before long. Kind regards Ambassador Hotel Vienna

5
Family

Great location very friendly great staff at front desk Breakfast is too expensive

By , from Las Vegas Nevada USA on Oct 21, 2019

5
Everyone

By on Sep 8, 2019

Review comment responded on Sep 16, 2019

Dear guest, We thank you for leaving a review and look forward to welcoming you back to the Ambassador before long. Kind regards Ambassador Hotel Vienna

4
Everyone

The hotel iat very very good location Staff is great and professional Breakfast is very good The hotel itself little old. Need an upgrade for sure I think it was never updated since it was built

By , from LA on Nov 23, 2018

Review comment responded on Nov 23, 2018

Dear Alex, Thank you for taking the time to review your stay at the Ambassador Hotel Vienna. We are happy to read that the central location of our hotel as well as the provided service and our breakfast did meet your expectations. Your feedback on the overall impression is very valuable too, as it helps us in our efforts to improve and develop our offerings. If your travel plans bring you back to the area, we would be delighted to have you as our guest again. Kind regards Ambassador Hotel Vienna

4
Everyone

The location of the hotel is superb: point of Vienna best attractions are very close, all type of transportation are accessible, restraunt and buffet in the hotel are great and the breakfast in particular. The stuff is very friendly. Rooms are spacious what is not possible to tell about bathroom which is very small and inconvenient. Otherwise it’s very recommended place to stay and enjoy your time in Vienna.

By on Jun 11, 2018

Review comment responded on Jun 13, 2018

Dear guest, Thank you for reviewing your stay at the Ambassador Hotel Vienna and recommending it to other travelers. We appreciate your feedback and are pleased to read that you did enjoy your time with us. If your travel plans bring you back to Vienna, we would be delighted to have you as our guest again. Kind regards Ambassador Hotel Vienna

4

nice hotel

Everyone

The stuff very professional and very nice people working there The hotel at perfect location. I even would say at the best location Very clouse to shopping , good restaurants The restaurant in the hotel is very good as well The only negative things are WiFi working very bad Room condition in 2 out of 5. I hope they will update it soon

By , from los angeles on Nov 24, 2017

Review comment responded on Nov 26, 2017

Dear Alex, Thank you for choosing the Ambassador Hotel Vienna and posting a review. It is great to read that you had a pleasant stay and could enjoy our central location in the heart of Vienna. Thank you for your kind comments. However, we regret that you were not satisfied with your room as well as the free WiFi. Your feedback is very valuable to us and will be shared with the hotel management. If your travel plans bring you back to Vienna, we would be delighted to have you as our guest again. Kind regards Ambassador Hotel Vienna

2

smoke filled nightmare!! paid for a 2weeks in hell

Everyone

We we're promised a no smoking room . Yet all you smell through out dirty old hotel is the horrible billowing cigarette and cigar smoke from the bar and restaurant. It engulfed

By , from NY on Oct 2, 2017

4

great central location

Everyone

A nice hotel with a great location. The rooms were dated but clean and kept in good condition. The older rooms had a charming feel. The best part of the Ambassador is the location. You can walk outside and you're in the heart of Vienna, easy walk to the subway or most of the tourist sights. I would stay again.

By , from Boston, MA on Sep 1, 2017

5

excellent central location

Everyone

Very stately hotel, updated and well maintained. Good sized room and wonderful bath. Staff was very pleasant, knowledgeable and accommodating. We had a delicious breakfast on their 2nd floor restaurant, all floor to ceiling windows felt like we were sitting outside; however, the buffet is not inexpensive. So many wonderful restaurants surround the hotel that we did not have dinner there..

By , from VA on Jul 5, 2017

5

beautiful hotel in the middle of the innerstadt

Everyone

Hotel is in the middle of Vienna, with front door accessible to cars, and back entrance opening onto a pedestrian thoroughfare loaded with stores. Our room faced this pedestrian way; people can be loud in the late hours of the evening and the city is doing some major renovations with work starting before 7 a.m. Beautiful bar/lounge area but lots of smokers and the lobby is open up to the third floor so the smell permeates the first few floors. Fabulous staff, very large room, immaculately clean, comfortable furniture. You can walk to almost everything from here. I would stay here again in a heart-beat.

By , from Boston, MA on Mar 18, 2017

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