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ARCOTEL Donauzentrum

Property class: 4

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Photo gallery for ARCOTEL Donauzentrum

An outdoor patio with a long wooden table surrounded by chairs, a covered seating area, and a modern building with large windows and a central staircase.
A modern lobby with a reception desk, seating area, and a large window with a view of the street.
A modern lounge area with green and yellow chairs, a sofa, and a floor lamp.
A buffet area with various food options, including meats, cheeses, and pastries.
A hotel room with a bed, a TV, a desk, and a chair.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Wagramer Strasse 83-85, Vienna, Vienna, 1220
  • Place, Donau Zentrum
    ‪1 min walk‬
  • Place, Alte Donau
    ‪5 min walk‬
  • Place, Vienna International Centre
    ‪18 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪24 min drive‬

Room options

View all photos for Comfort Double Room

A bed with white bedding and a green pillow, a white headboard, and a window with curtains.

Comfort Double Room

8.8 out of 10
Excellent
(24 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed
  • Free wired internet

View all photos for Suite, 1 King Bed

A modern hotel room with a large bed, a sofa, a mirror, and a long hallway leading to a bathroom.

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Comfort Double Room (Plus)

A hotel room with two beds, a TV, a small table, and a window with curtains.

Comfort Double Room (Plus)

8.6 out of 10
Excellent
(4 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed
  • Free wired internet

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About the neighborhood

Vienna

Located in Donaustadt, ARCOTEL Donauzentrum is adjacent to Donau Zentrum and within a 10-minute stroll of Alte Donau. This 158-room, 4-star hotel has a restaurant and a bar/lounge, along with a 24-hour business center. It's connected to a shopping center in central Vienna and also close to Vienna International Centre and Ernst Happel Stadium.

What's nearby

  • Donau Zentrum - 1 min walk - 0.1 miles
  • Alte Donau - 5 min walk - 0.3 miles
  • Vienna International Centre - 18 min walk - 1.0 mile
  • United Nations Industrial Development Organization Headquarters - 3 min drive - 1.4 miles
  • International Atomic Energy Agency - 4 min drive - 1.6 miles

Getting around

  • Siebeckstraße Tram Stop - 2 min walk
  • Erzherzog-Karl Street Station - 3 min drive
  • Vienna International Airport (VIE) - 25 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Saloon Donauplex - ‬3 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Ufertaverne - ‬11 min walk

About this property

ARCOTEL Donauzentrum

ARCOTEL Donauzentrum features free WiFi in public areas, meeting rooms, and conference space. If you drive, self parking is EUR 25 per night, or you can take advantage of the airport shuttle (available 24 hours) for EUR 45 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a 24-hour business center, express check-in, and express check-out.
Flat-screen TVs come with cable channels, and guests can stay connected with free wired internet. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Safes and desks are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 19 for adults and EUR 8 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Shopping

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 4,306 square feet of conference space
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1991
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per night, plus a deposit of EUR 15.00 per day
  • Food and water bowls are available

Children and extra beds

  • Rollaway/extra beds are available for EUR 30.0 per night

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: EUR 50 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 8 for children
  • Airport shuttle fee: EUR 45 per vehicle (one-way)
  • Self parking fee: EUR 25 per night (in/out privileges)
  • Pet deposit: EUR 15.00 per day
  • Pet fee: EUR 15 per pet, per night
  • Rollaway bed fee: EUR 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Property class

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Austria Trend Hotel Donauzentrum Vienna
ARCOTEL Donauzentrum Hotel Vienna
Austria Trend Donauzentrum Vienna
ARCOTEL Donauzentrum Hotel
Hotel Donauzentrum Vienna
Donauzentrum Vienna
ARCOTEL Donauzentrum Vienna
ARCOTEL Donauzentrum Hotel
ARCOTEL Donauzentrum Vienna
ARCOTEL Donauzentrum Hotel Vienna

Frequently asked questions

Is free cancellation available at ARCOTEL Donauzentrum?

ARCOTEL Donauzentrum provides free cancellation on some room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at ARCOTEL Donauzentrum?

As of Oct 15, 2026, prices found for a 1-night stay for 2 adults at ARCOTEL Donauzentrum on Nov 1, 2026 start from $103, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to ARCOTEL Donauzentrum?

This hotel is situated in Donaustadt within a 10-minute walk of Donau Zentrum and Alte Donau. You'll also find Vienna State Opera and Vienna International Centre within a short drive.

Is parking available on site at ARCOTEL Donauzentrum?

Yes, parking is offered for EUR 25 per night with in/out privileges. Wheelchair-accessible parking is also available for guests.

Does ARCOTEL Donauzentrum have a casino?

No, ARCOTEL Donauzentrum doesn't have a casino.

Is there an indoor pool at ARCOTEL Donauzentrum?

No, there is no indoor pool at this hotel.

What do couples enjoy most about ARCOTEL Donauzentrum?

Couples staying at this hotel will appreciate amenities like a pillow menu and free wired internet as well as a restaurant.

Does ARCOTEL Donauzentrum have a hot tub?

No, there isn't a spa tub at this hotel.

Does ARCOTEL Donauzentrum have a restaurant with a breakfast menu?

Yes, ARCOTEL Donauzentrum serves buffet breakfast each morning for a surcharge from its restaurant.

Will ARCOTEL Donauzentrum allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at ARCOTEL Donauzentrum for a fee of EUR 15 per pet, per night. The property also provides food and water bowls. A deposit of EUR 15.00 per day is collected.

Does ARCOTEL Donauzentrum have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from ARCOTEL Donauzentrum?

The closest major airport to ARCOTEL Donauzentrum is Vienna International Airport (VIE), which is 14 mi away (25 minutes by car).

Are there rooms with balconies that I can book at ARCOTEL Donauzentrum?

No, there aren't any guestrooms with balconies at ARCOTEL Donauzentrum.

ARCOTEL Donauzentrum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 263 out of 483 reviews
Rating 8 - Good. 175 out of 483 reviews
Rating 6 - Okay. 32 out of 483 reviews
Rating 4 - Poor. 8 out of 483 reviews
Rating 2 - Terrible. 5 out of 483 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed twice in the last month in Acotel. Very clean, the staff is very polite, and helpful! Breakfast has a great selection, and the Hotel is in a perfect location, and close to the center with the Underground two minutes away! Highly recommended the Hotel to my entire Family and friends traveling to Vienna:)
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay in the hotel.
Stayed 5 nights in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect, friendly staff, great location, breakfast, we really liked the little outdoor space too We will definitely go back again:)
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
very friendly staff welcoming my arrival.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night stay in Vienna

It was excellent, very nice, great location and friendly staff, amazing breakfast offering as well.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is modern and well-maintained, with an excellent location. The staff were friendly and welcoming throughout our stay. Breakfast was very good, with a wide selection. They kindly offered us two adjacent rooms as requested and accommodated a late checkout at a reasonable price. A particularly thoughtful touch was the fruit tray they provided for my birthday. We will certainly book again—everything was really appreciated.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellwnt stay
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff

Staff was friendly and extremely helpful. Good location.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here to depart on a bike trip. It is quite a ways from city center and would not have stayed here otherwise. Good access to transportation.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it, I just missed having a little gym to exercise during my stay
Stayed 4 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Great stay , location is good infront of a big mall , 10 minutes drive to center , hotel and rooms excellent and very clean and modern but no Refrigarator in the room no welcome complementary like Nescafe or tea in room , breakfast could be much better but overall hotel can be recommended.
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
I have been staying at Arcotel Donauzentrum for many years. On this stay I had two comments/complaints. The wi-fi was really spotty in my room. I have never had that issue before. It meant when I was in the room I had to be near the door. I have never had that issue before. I almost found the air conditioning to be a bit inadequate when I wanted it a bit colder.
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect
Stayed 5 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet Clea rooms
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous. Staff could not have been more helpful.
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 6 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here to join a bike tour. The hotel was clean and good breakfast. The rooms were basic without a fridge and no coffee in the room. The room is not private so careful if you are sharing with someone the shower is open to the room.
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel but the air conditioning doesn’t function at night (??cost saving) and our windows opened on to a noisy roadway so we had to decide between it being too hot or too noisy. Great breakfast, helpful staff and convenient location near the metro and a mall.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Lage
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jul 2024
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
Very poor breakfast and old furniture.
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Jun 2024