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Palm River Hotel

5.0 star property

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Photo gallery for Palm River Hotel

Exterior
Restaurant
Restaurant
Reception hall
Garden

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Stand 1403, Parkway Drive, Victoria Falls, Matabeleland North Province
  • Place, Victoria Falls National Park
    ‪1 min walk‬
  • Place, Zambezi National Park
    ‪4 min drive‬
  • Place, Victoria Falls Bridge
    ‪9 min drive‬
  • Airport, Victoria Falls (VFA)
    ‪30 min drive‬

Room options

View all photos for Honeymoon Studio Suite, 1 Bedroom, Non Smoking, River View

Premium bedding, pillowtop beds, in-room safe, soundproofing

Honeymoon Studio Suite, 1 Bedroom, Non Smoking, River View

10.0 out of 10
Exceptional
(1 review)
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Villa

Villa | Premium bedding, pillowtop beds, in-room safe, soundproofing

Villa

  • River view
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Executive Double Room

Premium bedding, pillowtop beds, in-room safe, soundproofing

Executive Double Room

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, pillowtop beds, in-room safe, soundproofing

Presidential Suite

  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Premium bedding, pillowtop beds, in-room safe, soundproofing

Deluxe Double or Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

Premium bedding, pillowtop beds, in-room safe, soundproofing

Executive Room

9.4 out of 10
Exceptional
(3 reviews)
  • River view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, pillowtop beds, in-room safe, soundproofing

Deluxe Suite, 2 Bedrooms

  • River view
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

About the neighborhood

Victoria Falls

Palm River Hotel places you next to Victoria Falls National Park and within 2 miles (3 km) of other popular attractions like Zambezi National Park. This 73-room, 5-star hotel has private in-room pools along with a full-service spa and an outdoor pool.

What's nearby

  • Victoria Falls National Park - 1 min walk - 0.0 miles
  • Zambezi National Park - 4 min drive - 1.9 miles
  • Devil's Pool - 9 min drive - 4.5 miles
  • Victoria Falls Bridge - 9 min drive - 4.8 miles
  • Victoria Falls Field Museum - 10 min drive - 5.7 miles

Getting around

  • Livingstone (LVI) - 57 min drive

Restaurants

  • ‪Shungu Pool Terrace - ‬10 min drive
  • ‪The Boma - ‬7 min drive
  • ‪Victoria Falls Waterfront - ‬18 min drive
  • ‪The Lookout Café - ‬8 min drive
  • ‪The Three Monkeys - ‬6 min drive

About this property

Palm River Hotel

Palm River Hotel features a full-service spa, an outdoor pool, and a children's pool. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include free WiFi in public areas, coffee/tea in a common area, and laundry facilities.
Guests can expect free WiFi and 20-inch flat-screen TVs with digital channels. Pillowtop beds sport premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include private pools, dining areas, and sitting areas.
An outdoor pool and a children's pool are on site.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments, and manicures and pedicures. The spa is open daily.

Similar properties

2 outdoor pools, sun loungers
Victoria Falls Safari Lodge
  • Pool
  • Spa
  • Kids pool
  • Parking included
9.2 out of 10, Wonderful, 405 reviews
$364 nightly
The price is $427
Mar 5 - Mar 6
Total with taxes and fees
Victoria Falls Safari Lodge

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free English breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Private pool
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • In a national park
  • On a river
  • Pool loungers

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with digital channels
  • Private pool

Food and drink

  • Electric kettle
  • Free bottled water
  • Separate dining area
  • Tea bags/instant coffee

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 2:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • An effective city/local tax rate of 2.00 percent will be charged

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 11:00 AM—-midnight
  • Check-out: 2:00 PM
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Palm River Hotel Hotel
Palm River Hotel Victoria Falls
Palm River Hotel Hotel Victoria Falls

Frequently asked questions

Are free cancellation options available at Palm River Hotel?

Palm River Hotel offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What is there to do within easy reach of Palm River Hotel?

This hotel is located in Victoria Falls, just steps from Victoria Falls National Park. You'll also find Victoria Falls and Zambezi National Park within a short drive.

Will I be able to park at Palm River Hotel?

Yes, self parking is offered for free at the hotel.

Is there a spa at Palm River Hotel?

There is a full-service spa available for guests to enjoy and services include massages, facials, mani/pedis, and body treatments.

Does Palm River Hotel include a casino on the premises?

No, Palm River Hotel doesn't have a casino.

Is there an indoor pool at Palm River Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Palm River Hotel?

This riverfront hotel offers many amenities for couples, including a private pool as well as an outdoor pool and a bar.

Does Palm River Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Palm River Hotel feature a restaurant that includes a breakfast menu?

Yes, Palm River Hotel serves free English breakfast each morning from its restaurant.

Does Palm River Hotel allow pets to stay for free?

No, pets aren't allowed at Palm River Hotel.

Does Palm River Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Palm River Hotel?

The closest major airport to Palm River Hotel is Livingstone (LVI), which is 14.1 mi away (57 minutes by car). Another top airport is Victoria Falls (VFA), which is located 15.3 mi away (31-minute drive).

Are there rooms with balconies that I can book at Palm River Hotel?

Yes, some guestrooms at Palm River Hotel offer a balcony and may feature river views.

Palm River Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 40 out of 47 reviews
Rating 8 - Good. 5 out of 47 reviews
Rating 6 - Okay. 1 out of 47 reviews
Rating 4 - Poor. 0 out of 47 reviews
Rating 2 - Terrible. 1 out of 47 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

8/10 Good

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel had a beautiful location along side the Zambezi River. We were looking forward to a relaxing 3 night stay coming off a 9 night safari. Unfortunately during our stay, the pool area was taken over by several large families with loads of children. If you are looking for a hotel with a peaceful setting, the Palm River Hotel may not be for you
Stayed 3 nights in Nov 2025

10/10 Excellent

Tanaka

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless the staff was exceptionally top notch esp Viola,overally l was very impressed for someone based in the US working in the hospitality industry and seeing the standards comparable to the US standards.Me and my wife we really enjoyed l would love to come back again we had a great time at the Palm river.
Stayed 2 nights in Nov 2025

10/10 Excellent

Vladimir

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, excellent service, nice surroundings
Stayed 2 nights in Nov 2025

10/10 Excellent

Inna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great service, wonderful caring staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was fabulous! We missed the elephants, but the hippos in the evening ---- amazing!
Stayed 2 nights in Oct 2025

8/10 Good

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If you want a nice hotel on the Zambezi River this is the place to stay. It is not in town and about 10 to 15 minutes away depending on where you are going. But very relaxing on the river.
Stayed 2 nights in Jul 2025

6/10 Okay

Andrew

Traveled with partner
Liked food and service although turn down didn’t turn up on our second night . Beautiful grounds and view of river Rooms a bit basic cold bathroom heating didn’t work. No magnifying mirror in bathroom . Shower very good but would also like a separate hand shower so as not to get hair wet especially for women .
Stayed 2 nights in Jul 2025

2/10 Terrible

Aminata

Traveled with family
Disliked: Staff & service

Terrible service

Terrible customer service. Had an emergency out of my control. Contacted hotel to try to reschedule. They flatly declined and would not oblige. Buyer beware. There are way too many great options in the area with better customer service.
Stayed 5 nights in Jun 2025

10/10 Excellent

Maryada

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff. Large grounds with lot of greenery and Zambezi river as back drop. River cruise right off back of hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property Right on Zambezi river. You will want to stay forever. Staff is attentive and the ground's are magnificent!
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Spectacular property with dedicated service
Stayed 2 nights in Mar 2025

10/10 Excellent

Deborah, New York

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was far above expectations. Spacious rooms, large balcony and huge luxurious bathroom. Bar area was right by the river with incredible views. Outdoor dining in beautiful grounds. Lovely.
Stayed 1 night in Feb 2025

10/10 Excellent

Emil, Bushnell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Chef, comfortable rooms, excellent service.
Stayed 3 nights in Feb 2025

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall service
Stayed 3 nights in Jan 2025

10/10 Excellent

John

Stayed 2 nights in Jan 2025

8/10 Good

patrick

Stayed 1 night in Dec 2024

10/10 Excellent

Ian, Harare

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best experience I’ve had in Victoria Falls and worth the price. The rooms are top class, meals excellent. The views on the Hotel are perfect.
Stayed 1 night in Dec 2024

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location on Zambezi river is stunning. Sunset cruise leaves from hotel jetty. Some animals in hotel grounds. Staff very polite and helpful. Courtesy bus to town. All in all beautiful.
Stayed 4 nights in Dec 2024

8/10 Good

Gail

Stayed 3 nights in Nov 2024

10/10 Excellent

Deborah

Traveled with partner
Liked: Amenities
Beautiful place with friendly and efficient staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

Arlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It really is a unique and beautiful hotel. The staff are all extremely helpful and the ambience is lovely. We were also blessed to have seen an elephant literally almost next to us whilst having a drink in the grounds.
Stayed 4 nights in Nov 2024

10/10 Excellent

Alistair

Traveled with partner
Liked: Amenities
Beautiful grounds, fantastic facilities and very attentive wonderful staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Joann

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property. The staff was great. The rooms beautiful. Breakfast and Dining faciliites were very good. We enjoyed High Tea, served as it should be. I would definitely stay here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic and luxurious hotel it was just what we needed after a long safari. You will not be disappointed 5 Star place and the restaurants is excellent!
Stayed 2 nights in Sep 2024

10/10 Excellent

Steven, Singapore

Traveled with family
So often you doubt the praises from a traveler. But this hotel deserves all the top stars awards. EVERYONE, literally everyone was so gracious polite and welcoming. From the front desk, to the staff during breakfast, and even the men maintaining the grounds. It should be noted this hotel is secluded from a “town” and clearly designed for families with children. But we absolutely loved our entire experience with Palm River. Loved it
Stayed 3 nights in Sep 2024