Nice woman at check in nice restaurants with in walking distance
I drove 4 hours to this hotel as I had a very important meeting the next morning a 8 AM and I am not a fan of driving in the middle of the night. I arrived about 4 PM. got all checked in when I got a call from the individual who had set up the meeting telling me that it might have to be cancelled. He had a few more calls to make and would get back to me. He did and the news was bad. Meeting cancelled and rescheduled for 2 weeks later. I checked out at about 5:30 to drive 4 hrs home. Bottom Line: The Hotel took my new reservation for the rescheduled meeting and did not charge me anything for the initial reservation although I did spend 1 1/2 hours there. I found this amazing and therefore recommend this Hotel for their compassion, honesty and fairness. In 2020 it is hard to find people who understand fairness and have the character to back it up.
The property itself was great, a nice location. Needs better staff, they were all extremely rude. We were bringing our boat with us and after booking through Orbitz I called the hotel to let them know we would be bringing our boat. They said OK they do have docking available. Called a couple days before check-in to find out what boat slip we should use and they said they did not have us down for a boat slip. Luckily there was one available but then I was informed it’s a $50 a night boat slip fee. No one had previously told me about that. Then the day that we arrive to the hotel I am told that they do not have trailer parking. What kind of place allows boats but you cannot leave your trailer there?! So on top of paying a fee to leave the boat at the dock, we then had to pay a fee to leave our trailer at a nearby marina. Horrible communication on their part. When I tried to tell the girl at the front desk she wanted to argue with me and say that she told me that on the phone but I know for a fact she did not tell me that on the phone and she should not have been arguing with me about it. It’s apparently a regular occurrence with them because when we went to the marina they said “let me guess you’re here because they didn’t tell you you couldn’t park your trailer at the hotel” They also did not tell me prior to arriving that there’s only parking for one vehicle, luckily we only drove one vehicle. Big lack of communication on their part
Friendly staff, awesome location. Highly recommend this property
The location was great. The room was clean and the staff was very helpful. They were wearing mask and practicing soicial distancing.
We could enjoy the channel, sea life, beautiful sunsets, they had to Make adjustments due to COVID-19, staff made sure things were keep clean, breakfast was safe. Local restaurants has fresh catch of the day then went to take after the bands. Can’t wait to go back next year after everything goes back to normal.
Jasmine at the customer service desk was very friendly and professional. My room was clean, bed was comfortable.
What didn’t we like?!? The staff was amazing; they were so sweet and welcoming. Even the other hotel guest were so nice too! Rooms were clean, beds comfortable, pool, and beach area was amazing, breakfast was great. Totally would recommend and come back myself.
Friendly and helpful staff great location every thing you need is walking distance
Nice waterfront location or the price. Rooms are clean and comfortable and a workable breakfast.
Our stay was great. Good food options in area. Clean pool and rooms. Great views. Recomend 10 min drive to state park for the beach thoe. Much bigger and nicer.
Loved the free breakfast buffet daily.Pool /beach area very clean, safe and enjoyable. Friendly staff. Bed / pillows very comfortable. Will stay again! !
Friendly staff homey feel but the room smelled musty everything else was great
Hutchinson Island Plaza Hotel and Suites places you within a leisurely stroll of Jetty Park Beach and Jetty Park. This 70-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free self-serve breakfast is served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM.
All of Hutchinson Island Plaza Hotel and Suites's 70 rooms are individually furnished and have an array of amenities, including furnished balconies, microwaves, and refrigerators. 43-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and laptop-compatible safes are other standard amenities.
Hutchinson Island Plaza Hotel and Suites offers an outdoor pool, a spa tub, and free WiFi in public areas. Limited parking is available. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this beach hotel include a meeting room, a 24-hour business center, and coffee/tea in a common area.
Sorry to hear you didn't enjoy your stay. Please call us so that we can speak about your experience at length. We would love the opportunity to resolve any issues you had during your stay.
Nice woman at check in nice restaurants with in walking distance
Thank you for the review, happy to hear you enjoyed your stay.
I drove 4 hours to this hotel as I had a very important meeting the next morning a 8 AM and I am not a fan of driving in the middle of the night. I arrived about 4 PM. got all checked in when I got a call from the individual who had set up the meeting telling me that it might have to be cancelled. He had a few more calls to make and would get back to me. He did and the news was bad. Meeting cancelled and rescheduled for 2 weeks later. I checked out at about 5:30 to drive 4 hrs home. Bottom Line: The Hotel took my new reservation for the rescheduled meeting and did not charge me anything for the initial reservation although I did spend 1 1/2 hours there. I found this amazing and therefore recommend this Hotel for their compassion, honesty and fairness. In 2020 it is hard to find people who understand fairness and have the character to back it up.
Thank you for the great review, we look forward to having you as a guest again.
The property itself was great, a nice location. Needs better staff, they were all extremely rude. We were bringing our boat with us and after booking through Orbitz I called the hotel to let them know we would be bringing our boat. They said OK they do have docking available. Called a couple days before check-in to find out what boat slip we should use and they said they did not have us down for a boat slip. Luckily there was one available but then I was informed it’s a $50 a night boat slip fee. No one had previously told me about that. Then the day that we arrive to the hotel I am told that they do not have trailer parking. What kind of place allows boats but you cannot leave your trailer there?! So on top of paying a fee to leave the boat at the dock, we then had to pay a fee to leave our trailer at a nearby marina. Horrible communication on their part. When I tried to tell the girl at the front desk she wanted to argue with me and say that she told me that on the phone but I know for a fact she did not tell me that on the phone and she should not have been arguing with me about it. It’s apparently a regular occurrence with them because when we went to the marina they said “let me guess you’re here because they didn’t tell you you couldn’t park your trailer at the hotel” They also did not tell me prior to arriving that there’s only parking for one vehicle, luckily we only drove one vehicle. Big lack of communication on their part
Thank you for your feedback, I’m sorry you had a less than perfect experience. All guests are notified about limited parking both via the website listing and in the confirmation message that you received. I will ensure the message is clarified to specify there is no trailer parking as well.
Thank you for the review.
Friendly staff, awesome location. Highly recommend this property
Thank you for the great review. Happy to hear you enjoyed your stay with us.
The location was great. The room was clean and the staff was very helpful. They were wearing mask and practicing soicial distancing.
Thank you for the wonderful review. Happy to hear you enjoyed your stay.
Thank you for staying and your review.
We could enjoy the channel, sea life, beautiful sunsets, they had to Make adjustments due to COVID-19, staff made sure things were keep clean, breakfast was safe. Local restaurants has fresh catch of the day then went to take after the bands. Can’t wait to go back next year after everything goes back to normal.
Thank you for the review...look forward to your return visit.
Thank you for the great rating.