The mattress was rock hard. I hardly slept for 9 nights, which wore on my mood and patience. The only other problem was that the room keys didn’t work well. We had to have them reprogrammed every single time we returned to our room (often waiting in line to do this). The staff were wonderful. The location was perfect. The included breakfast was delicious. Unfortunately, the sleep issue was so significant, we won’t be returning.
the floor is wet all the time, it is very dangerous, speccially at night and in the mornings, they had 2 very old computers and only one was working
Just get a nap in to the midnight But there is a lot of activities every hour near this location so you can have great walk, dinner or drinks
Very slow check in. Even though the room was ready, the clerk would not let us check-in until 3pm. Skimpy breakfast. Pleasant walking nearby
No shuttle to the airport, despite being listed as an amenity (the main reason we chose this hotel). Overprcied.
Atención excelente Personal amable Limpieza en habitaciones Espacios cómodos
City Express Veracruz places you within 2 miles (3 km) of popular sights like Plaza Las Americas Shopping Mall and World Trade Center Veracruz. This 124-room hotel has an outdoor pool, free in-room WiFi, and a fitness center.
All 124 air-conditioned rooms provide phones and desks. Guests can expect LCD TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in down comforters and bathrooms offer rainfall showers and free toiletries.
At City Express Veracruz, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of limited parking, along with a free area shuttle. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this beach hotel include a meeting room, a business center, and coffee/tea in a common area.
The mattress was rock hard. I hardly slept for 9 nights, which wore on my mood and patience. The only other problem was that the room keys didn’t work well. We had to have them reprogrammed every single time we returned to our room (often waiting in line to do this). The staff were wonderful. The location was perfect. The included breakfast was delicious. Unfortunately, the sleep issue was so significant, we won’t be returning.
the floor is wet all the time, it is very dangerous, speccially at night and in the mornings, they had 2 very old computers and only one was working
Just get a nap in to the midnight But there is a lot of activities every hour near this location so you can have great walk, dinner or drinks
Very slow check in. Even though the room was ready, the clerk would not let us check-in until 3pm. Skimpy breakfast. Pleasant walking nearby
No shuttle to the airport, despite being listed as an amenity (the main reason we chose this hotel). Overprcied.
Atención excelente Personal amable Limpieza en habitaciones Espacios cómodos
Estimado Huésped: Nos complace haber cumplido con nuestra promesa de marca, deseamos poder atenderle nuevamente en esta su casa. Feliz día!!
Dear Guest: Receive a warm greeting, I appreciate your valuable time to send us your comments, I regret the mattress theme and that your rest has not been pleasant, I share that yesterday we made the change of 100% of our mattresses, give us the opportunity to have you again and check that your comments have been taken.