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Recent guest reviews

The mattress was rock hard. I hardly slept for 9 nights, which wore on my mood and patience. The only other problem was that the room keys didn’t work well. We had to have them reprogrammed every single time we returned to our room (often waiting in line to do this). The staff were wonderful. The location was perfect. The included breakfast was delicious. Unfortunately, the sleep issue was so significant, we won’t be returning.

the floor is wet all the time, it is very dangerous, speccially at night and in the mornings, they had 2 very old computers and only one was working

Just get a nap in to the midnight But there is a lot of activities every hour near this location so you can have great walk, dinner or drinks

Very slow check in. Even though the room was ready, the clerk would not let us check-in until 3pm. Skimpy breakfast. Pleasant walking nearby

No shuttle to the airport, despite being listed as an amenity (the main reason we chose this hotel). Overprcied.

Atención excelente Personal amable Limpieza en habitaciones Espacios cómodos

Prol Blv, Avila Camacho 2374 Boca del Rio VER

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Outdoor pool
  • Fitness center
  • Business center

City Express Veracruz places you within 2 miles (3 km) of popular sights like Plaza Las Americas Shopping Mall and World Trade Center Veracruz. This 124-room hotel has an outdoor pool, free in-room WiFi, and a fitness center.


Rooms

All 124 air-conditioned rooms provide phones and desks. Guests can expect LCD TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in down comforters and bathrooms offer rainfall showers and free toiletries.


Property features

At City Express Veracruz, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of limited parking, along with a free area shuttle. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this beach hotel include a meeting room, a business center, and coffee/tea in a common area.

Room options

Panoramic Room, 2 Double Beds

2 Double Beds | Sleeps 4

Standard Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Standard Room, 2 Double Beds

2 Double Beds | Sleeps 4

Panoramic Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Guest reviews for City Express Veracruz

Everyone (3) Business (1) Couples (1) Family (1)
3
Everyone

The mattress was rock hard. I hardly slept for 9 nights, which wore on my mood and patience. The only other problem was that the room keys didn’t work well. We had to have them reprogrammed every single time we returned to our room (often waiting in line to do this). The staff were wonderful. The location was perfect. The included breakfast was delicious. Unfortunately, the sleep issue was so significant, we won’t be returning.

By on Oct 2, 2018

Review comment responded on Oct 2, 2018

Dear Guest: Receive a warm greeting, I appreciate your valuable time to send us your comments, I regret the mattress theme and that your rest has not been pleasant, I share that yesterday we made the change of 100% of our mattresses, give us the opportunity to have you again and check that your comments have been taken.

2

no humidity control

Everyone

the floor is wet all the time, it is very dangerous, speccially at night and in the mornings, they had 2 very old computers and only one was working

By , from Mexico on Jun 20, 2016

2

great hotel

Business

Just get a nap in to the midnight But there is a lot of activities every hour near this location so you can have great walk, dinner or drinks

By on May 24, 2014

1

poor stay

Couples

Very slow check in. Even though the room was ready, the clerk would not let us check-in until 3pm. Skimpy breakfast. Pleasant walking nearby

By on Jan 24, 2013

2

ok but no shuttle

Family

No shuttle to the airport, despite being listed as an amenity (the main reason we chose this hotel). Overprcied.

By on Jan 2, 2012

5
Everyone

Atención excelente Personal amable Limpieza en habitaciones Espacios cómodos

By on Feb 18, 2019

Review comment responded on Feb 21, 2019

Estimado Huésped: Nos complace haber cumplido con nuestra promesa de marca, deseamos poder atenderle nuevamente en esta su casa. Feliz día!!

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